Food was tasty customer services OK drive-through is awful the way to constructed. Went during lunch hour food was fresh. read more

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Went on a 150pm, Tuesday summer time, there were soooooo many people! There were just like 4 staffs. We waited for our orders for 50 minutes on a supposed curbside pick up. Kids just entertained themselves in their big inside playhouse. The playhouse could get a good scrub and refresher scent. It is stinky inside there. I was waiting for the kids by the dining area so, I will not smell it. The whole bunch of customers were just standing by the cashier waiting for all their orders. The trash bins were overflowing. Trash on the floor and every table unattended. Hope it gets better here. read more

McDonalds - Fast Food Near Me - Placerville, California

This place needs to clean the bathroom stalls and clean up there trash can. This is unacceptable and unsanitary read more

McDonalds - Fast Food Near Me - Placerville, California

Had to stop and get something to eat and use the restroom. The food was ok. Bathrooms were clean. The restaurant itself was clean-ish.

I was so disappointed coming to this McDonald's today the girl that was helping me check out was extremely nice. My order number was 212 on Memorial Day at 11:15 AM. The problem that I occurred was that the lady helping me needed a little bit of help in the Manager came over and was extremely rude to her. It felt like I was on one of those episodes where they're gonna come out and have TVs come out because they just wanna see if somebody's gonna stick up for the person being treated bad That is not OK that is so uncomfortable for people that are coming in this Manager definitely needs more training and should not be a manager right now The establishment here is super nice. They have a very wonderful play area. I was excited. I thought I was gonna give this place a five star. The reason that it's a two star is because of the Manager. And if the sweet girl that helped me out, read this, I hope that you have an amazing life and everything goes well for you. I'm sorry that you're being treated that way. Great location lots of windows to see out of they do have kiosk so you can order. I understand that they might be busy but being busy doesn't equate to a manager being rude to her employees. read more

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Worst McDonald's ever waited 20 minutes to order no one came so drove to window and had to order them sent to pick Up waited 20 more minutes for a burger! Hire more people. Everyone is angry and frustrated. Never again!!!!! read more

It is at nice location close to freeway. Quick service and order was ready pretty quickly. Itvis interesting it doesn't have self service sweet tea. I cannot stand the restroom. They need to install auto flush. It smell so bad. read more

I Have Visited McDonald's All Over The Us & Out Of Us!!!!!!! This Was My Very 1st Time Making A Stop At This McDonald's Location & What I Like Most Is The McDonald's Hash Brown, Sausage Mcmuffin With Egg & Cheese, Fish Sandwich Double Quarter Pounder, Chicken Mcnuggets & Apple Pie Not Only That I Also Like The McDonald's Coffee & Coca-Cola As Well!!!!! read more

i asked the David guy for help he said he was a manger and he walked outside and got on his phone to call someone. He then came back in stood at the front, scratching his nuts till he handing me my food. this place is a disgrace for food for a McDonald's. read more

Be clear that when ordering curbside it's the same as going in the restaurant, we were in a hurry and had to wait over 20 minutes. Will always pick drive-thru in the future. read more

Date: Monday, June 24th, 2024 Time: around 10pm Feeding: 3 people Meal: Late Dinner Ordered: via McDonald's app *Bacon Quarter Pounder with Cheese Large Meal: Large Coke ($13.89) *Cheeseburger ($2.89) x3 *Filet-O-Fish ($5.99) *20 pc Chicken McNuggets: 1 Tangy BBQ Dipping Sauce, 2 Hot Mustard Dipping Sauce ($6.19) *FREE 2 Medium Fries with purchase of a 20 pc Chicken McNuggets We were heading back to SJ from Tahoe and needed something quick we could eat in the car. After looking around, we decided to go to the McDonald's in Placerville. I had actually gone to McD in the morning for breakfast and used my 20% off in app deal for that day. So decided to use the free fries one for this meal. There wasn't really a line at the Drive Thru, but they were making new fries, so we parked at curbside to wait for them. Took a bit longer than we expected, but the fries were nice and hot. Lately, any time I've gone to a McD location, they've forgotten about me after telling me to park at curbside, lost my app order, made me wait 45 mins for my order, etc. This location was the best of the last few situations. Tho one day, I will get my food fast, just as the name suggests. REVIEW #3476 read more

Have a playground ! Haven't seen these in so long. Clean and big mickyD on the way to South Lake Tahoe

Waited over 15 minutes for our order, which it's understandable because its Sunday and there's a crowd. However, we paid for Big Mac's, and received.... Cheeseburgers with big Mac sauce??? This is a first. Like where is the middle bread? Wheres the rest of what makes this a big Mac? $25 later.. 2 cheeseburgers with mac sauce‍ read more

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Worst McDonald's! Employees are rude, ice cream machine never works, air conditioner is sometimes broken, and tonight there is no soda. For several weeks now the play place emergency exit has a trash can blocking it. read more

McDonalds - Fast Food Near Me - Placerville, California

Today I ordered unsweetened ice tea with lemon. I got sweet tea, no lemon and no napkins with my double cheeseburger. The previous visit I got a single cheesburger, ordered a double. read more

Why , on a Sunday afternoon you are completely out of all ice cream products ? Makes no sense read more

Was ordering through the drive thru and while still deciding what my family and I were going to order the lady who was taking our order had the nerve to say are you done, you're going to slow for me! I proceeded to go to the second window to talk to the manager and was told that the person who taking the order was the manager. I asked the employee to give me the number to another manager (Donte) and she printed the receipt with number 916-868-5276 , I called the number and it was out of service. I told her about that and she wrote down another number 916-208-8057, not sure whose number that belongs to but I called and just told me to leave a voicemail, no name! With that attitude and service I will no longer be going to that McDonalds. read more

McDonalds - Fast Food Near Me - Placerville, California

If I could give this McDonald's zero stars I would. Every time I visit this McDonald's there is a long wait and cars are backed up. But here's the thing, the line isn't long because they are busy. The line is long because they don't have enough people working. The excuse from MGMT/employees is always the same, "were low on staff today." Today there were 6 cars in front of me and it took 13 minutes to get through the drive thru lane. Their counter service isn't much better. read more

Well, don't care about their cleaning for our dirty girls bathroom is dirty boys bathroom, dirty, dirty, slide, dirty everything dirty they don't care about their cleaning. They need to clean. They need a janitor the next time you go there tell them please clean everything and get a generator, but either way, the food is great, but just so much dirty the one in diamond springs not downtown but diamond Springs is way better. We doesn't need the cleaning there. I hope God that they get a janitor the next time I'm go there. I'm telling them to get in janitor. read more

Rotten lettuce they don't care if you get food poisoned even if you tell them no they put brown slimy rotten lettuce this is recent also read more

McDonalds - Disgusting rotten lettuce - Fast Food Near Me - Placerville, California

Best McDonalds ever. Nah foreal! Super fast service late on Easter, fries are flaming and fresh. Burgers are together upon arrival. Bagged nicely and served with a smile. They ran out of McFlurry shamrock toppings so they made me a shake instead but only upon asking if that would be alright. Clean location, bright drive-thru sign and crystal clear speaker. Ily placerville McDonald's will be back without a doubt! read more

I had a good experience at McDonald's. I couldn't see the breakfast menu because it was 1030, the time lunch started. I confirmed breakfast could still be ordered, told the person taking my order what I was thinking of having and he read the menu items for to help me decide/determine what I wanted. Courteous, helpful employee. My Sausage Egg Cheese McMuffin was hit, fresh and the best I'd had in a long time. Great experience. read more

This is one of two McDonalds in Placerville, CA. It is the closest right off Highway 50. I have been a recent frequent drive thru customer. Oh livin the drive thru life. Anyway, my food has always been hot and made right. No complaints there. Every time I drive on in, this place is bizzee. Folks are dining inside and the drive thru is cranking. On the rare occasion, they have forgotten to ring up items. No biggie. At least I was not charged for them. (fingers crossed), I have yet to be shorted an item either. I recommend asking for a receipt and checking your bag before driving out of the parking lot. Plus their menu does not have a lot of items that other McDonalds do that are located in more populated areas. For instance, they have no burger options on their value menu. At least they did not a couple of weeks ago. It threw me a bit when ordering off their menu. If you drive an electric vehicle, take note that the parking lot next to McDonald's has Tesla chargers. read more

McDonalds was built on speedy burgers, French fries and milkshakes. Somebody from corporation needs to pay this location a serious visit. I've stopped her several times and have yet not be told we don't have shakes 11:20 am no shakes 8:20 pm no shakes 9:30 pm no shakes And no apologies, no explanation If I can make a suggestion avoid this place at all costs read more

Trash cans overflowing, straw papers overflowing, no TP in the women's bathroom, PLUS my cheeseburger and fries were lukewarm. The Diet Dr Pepper was perfect! Sort of hard to screw that one up! It wasn't even busy! Not again. read more

Terrible customer service. I'm disappointed with my recent experience at McDonald's. This morning I placed a breakfast order through the app at 10:20 AM. When I arrived at 10:36 AM, I was told my order was canceled because I didn't arrive by 10:30 AM. I placed my order well before the breakfast cut-off time, and the app allowed me to do so without any indication that arriving after 10:30 AM would result in cancellation. Unlike other fast food apps, which have clear cut-off times for online breakfast ordering, your app did not provide any such warning. I will be taking my business elsewhere in the future. read more

Dante is the Man there! I had 60 breakfast orders I needed. Dante was able to help me place everything the night before and make sure it was ready only an hour after they opened! Then we did it the next day again! Great service! read more

Horrible customers service.I placed my order through the app and when arrived and went to the counter and asked for my order, the male cashier just pointed to the pick up section without saying a word. He didn't say hi, nothing. I felt ignored and miss treated. I also witnessed a female worker sneezing right on top of 2 5 quart open containers with liquid inside of them. She did not cover her face and was not wearing any gloves. Also their digital menu wasn't working. I will never stop at this place again. If you are coming to Lake Tahoe don't stop here. Spend your money where they actually appreciate your business. read more

McDonalds - Fast Food Near Me - Placerville, California

my family and I always door dash and this company never gets our order correct there's always mistakes and I highly recommend not coming here this store absolute slacks the employees they hire never do there job correctly in the kitchen and they should be fired read more

Its the best McDonalds you're going to find. And you won't change my mind. Love the play place and best of all, its in Hangtown!

Stopped off at McDonald's to grab a quick lunch before heading up to icehouse campgrounds. My husband asked for their buy one get one for a dollar special that McDonald's is advertising. He was told by the cashier that is McDonald's special, and they don't have to honor it . He asked for the manager and asked why they were not obligated to honor the special that they were advertising . He was told it is McDonald's special, but they do not have to honor it because it's McDonald's. He asked the manager, but you are a McDonald's, chain right? So my husband ordered three chicken sandwiches with no mayo. I'm not sure if they were just being jerks, but all three sandwiches came with extra mayo. And we're literally thrown together, mayo, lettuce in the bottom of the bag. I do not recommend going or stopping by this place. Terrible customer service. The manager is rude. read more

I wish i can give this place a zero star, almost every single time they put cheese on my HAMburger, - workers cant read -workers don't care -workers are stupid will not be coming back waste of time and enegry thank you read more

Nasty! I never go to McDonald's, but I thought it would be nice to treat my husband and pick up dinner tonight. Big Mac meal for him, cheese burger meal for me. Yum, right? Except, when I got home and my husband opened the Big Mac box, there was a BITE TAKEN OUT OF IT!!! So, what did we do? Called the restaurant and spoke to a manager who said he didn't have access to the security camera and couldn't help us tonight. So, no dinner tonight. We're too grossed out. read more

McDonalds - Big Mac with a bite taken out of it, courtesy of some dirt bag, not me. - Fast Food Near Me - Placerville, California

The people at this McDonald's have restored my Faith in humanity. I was craving a hot fudge sundae with nuts, I could not find any Sundae things at the grocery store, so I came to McDonald's to get some thing tasty. They no longer carry peanuts to go on top of the Sundaes, which is a bummer, but the super nice guy at the window had a great idea to put the peanut butter crumbles on top. He saved the day. The people working behind the counter and the drive through window really went above and beyond to satisfy my wishes for a delicious little treat. The guy who made it brought it to me as I was paying to make sure it was just right. It was so kind and touching that I had to pull over to write this review. If either of those nice guys read this, thank you so much for making my day, I appreciate you. You need a million percent raise for being so hard working and kind. read more

McDonalds - The perfect combo - Fast Food Near Me - Placerville, California

Arrived at 5:15am and the drive through line was 8 cars deep. After waiting 30 minutes the cars left the line without ordering I pulled up to the drive through window and knocked because I had a mobile order and was charged for the food I wasn't getting. She said that McDonald's diddnt open until 6am. I disagreed with her and stated according to the website and the hours on the window you open at 5am. She said she doesn't care and shut the window. Her name was Evelyn. read more

Ordered a 10 piece tenders, they had me wait in the drive through parking. Got my food and went home. Open the box and they gave me 5 tenders... What kind of low intelligence and high negligence is required to work at this place? Do yourself a favor, and if you want McDonald's stop in Cameron Park... You will NOT get what you order! read more

McDonalds - Got 5???? - Fast Food Near Me - Placerville, California

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Get friendly help, the drive through worker is the opposite he should get a job where no customer contact is needed The ice cream machine should never be down. Buy another and a third and a fourth so that no one ever hears the words "Ice cream machine is down"(read: workers too lazy to make ice cream ) read more

I begged my Tahoe driver friend to take us for a stop and eat something before we got back to East Bay. We stopped at McDonald's. This was in Placerville. It was a pitstop. I got 6 mcnuggets and a cheeseburger off the $2 menu. I got a sweet tea and it was watered down. I didn't finish it all. I liked my McD's snack and there's no frills to that. It's junk food. We all ate and some had French fries. We could use the bathroom lol. read more

McDonalds - Nuggets - Fast Food Near Me - Placerville, California

Manager was super friendly and helped me with my 10:59PM drive through order. She even let me and my girlfriend in to use the restroom despite the dining hall being closed read more

The dining room is closed for remodeling. I sat through a drive-thru line long enough to round the corner. Eventually I got my order, checked to make sure all the items were in the bag (because I can't walk into the store if it's wrong) and went home. Then, I sit down to eat my Bacon Swiss burger and there's no freaking burger! They literally did not put a hamburger on the bun. They put cheese on the bun, mushrooms, fried onions and sauce closed the box and sent me home with it. I had cereal for dinner, thanks McDonalds. You suck. read more

McDonalds - Bacon Swiss Burger ... with no freaking burger - Fast Food Near Me - Placerville, California