Watchout for cold food. Maybe room temp, but seemed almost cold, the burgers anyway, cold.

The only McDonald's in the near vicinity, between the good side of town and the bad, what do you expect? Good is okay but the condition inside horrendous. I posted some pictures to give you an idea. Why can't they just hire one extra person to keep the place clean? Also, the manager there saw me waiting in the pick-up area inside, yet, ignored me until I spoke up. Not good. read more

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Man I gotta say this place has improved some since the remodeling. Back then, I hated coming here despite how close it was to home. Employees would always forget condiments and napkins and get the order wrong often. It's much more pleasant now and I've been getting better experiences so props to them. Surprisingly, my order came to me fresh which I never really expect from a McDonald's. I ordered two artisan grilled chicken sandwiches and they were great. read more

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I went to McDonald's today. I asked for a large meal with a coke with no ice. I got a large meal with medium fries and a coke with ice. When I waited for my food at the pick up, I asked the person delivering my food if I can get ranch. She said that extra sauce is $0.25 , and I replied saying that I didn't get any sauce, all she did was reiterate herself, like she doesn't know what the word extra means. I have been purchasing food at this McDonald's every day and this was the worst experience that I have had for almost a whole year. read more

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Outstanding service. The hottest McDonald's fries I've ever touched. Slap a Michelin star on it. A+ to the Wednesday late night crew.

Absolutely the worst McDonald's I've ever been to. Rude staff, bad communication, scary people frequenting outside of the place and harrasjng customers. If your order is wrong, you apparently are wrong, and it's not worth it trying to fix it. Sadly the closest one to my new home but not worth it at all. Better off going to a different McDonald's, because you may end up with a side of spit. read more

I don't know why they never bring me my food every time when they ask me to park in the lot and will bring the food to me.

Does sucks balls I tried to call them to them what was wrong know they mess of order they hang up on me and their piece of shit place to get food read more

This McDonald's is fine for breakfast or maybe even lunch.. It seems anytime but late night. (They're open until 2am everyday). Don't do it. Avoid it. Starve. It's ALWAYS a let down. Unless you like cold old food. read more

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New Year's Eve place to mobile orders when I send somebody to pick them up with the codes they were refused the orders they were not giving the orders they close the doors early and by the time the person got back to me on the bicycle, the whole restaurant close that night and a couple days After my purchase was pending, I was reassured that it would not go through because my food was not picked up. However, that was not the case I was charged for my food. I never got my food for my rewards points nor marvel order either one and I was still charged , the young man who answered the phone he said he was the manager said he cannot do nothing about it and I'm basically screwed and then hung up on me told me I need to call corporate right before that did not give me his name and would not give me a corporate number Then continue down about very rude and professional. This store is horrible. All I wanted was my food or my refund go there way too much for this crap and they're very disrespectful. It just McDonald's get over it. Do what you're there to do serve the customers also, the store is somewhat clean but the aura as you walk it is just disgusting it's not inviting out read more

The drive through is slow, the ice cream machine doesn't seem to ever work, and I made the mistake of backing out of the drive-thru (because it wasn't moving) and going inside.... worst thing I could have done. It smelled so horrible in there it was a mix of dirty mop water and poop. I immediately walked out. I won't be back. read more

Love the pride these managers are taking in their appearance! It's always ok to look nice. Their engagement with their customers matched their appearance as well. Kudos to this location! read more

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This is the McDonalds that's close to us but they continually offer sub par food. It's never hot or fresh. We live less than 3 miles and everything is cold and stale tasting . There's nothing better than fresh fried French fries and chicken McNuggets, McChickens & Double Cheeseburgers but today around 3:30pm my hubby made an order after going to this location and they not only weren't fresh, they were totally stale!!! The fries were hard & cold. The McDoubles were cold, dried out & burned .They were usually hot & juicy, moist and melty cheese. These were rock hard & cold . The McNuggets were stale , rock hard, and just tasteless . Nothing like they were before. They used to be hot & juicy & full of flavor. What happened ???? read more

* Lines are super slow even if there is only a couple cars ahead. They also like to make you park to wait even longer * Horrible customer service, you can tell they hate their jobs but dang I didn't tell you to work there * Always check your order because something will be missing or wrong read more

McDonalds - Shoe print on my cheeseburger? You help me decide.. - Fast Food Near Me - Sacramento, California

That sure doesn't look like l caramel McDonald's. Even the receipt says caramel. I don't know what's up with McDonald's food today, but my whole family is sick now. If you want McDonald's, I don't recommend this one. read more

McDonalds - Fast Food Near Me - Sacramento, California

I got two large 2x quarter pounder meals for full price, for 20 dollars+ and one meal was only a single quarter pound pattyand my moms tea was in a cup with a blown out rim, so the lid wouldn't stay on read more

I'm the McDonald's Hashed Brown Queen!!! and they make them to Order For Me!!! This location is right at the highway 5... Very Clean... Quick.. Hottest!!! read more

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I had to make a quick stop on a lunch break and this location is right near my office. I waited in a long (lunch) line and placed my order. Just as I was ready to pay, the credit card machine stopped working. The lady asked if I could pay with cash, which I did not have. So after a 15 minute wait to order and pay, she said "go get cash and come back"... Um, you're McDonalds, lady. No, I will not go get cash and then come back. I will not be returning to this location based on how she decided to handle the situation. At this point, you should've offered all at the people who had ordered free food, since we had already waited (and thus wasted our time). read more

Worst McDonald's I've ever been to. The people that work there are seriously the slowest. Plan to be in the drive thru for at least 15 minutes no matter what time of day. I went in and got 2 mcdoubles with extra pickles and a medium fry. Came home to my fries cold (probably from then taking their sweet time in the drive thru) and both my mcdoubles plain. Barely even ketchup on them like they weren't even done they just threw what they had in the bag. Didn't know mcdonalds couldn't make a simple mcdouble. read more

This Mcdonald's has messed up our order about 10 times now. It's the closest one to us, so we have to go here. I hate getting home and then having my child cry because the plain cheeseburger I ordered in his happy meal had everything but cheese on it. I waited forever to be helped, even though it was slow and then I'm not given what I ordered. Stay far away from this location, if you can. read more

My boyfriend and I decided to use last night as our "cheat" day and chose this Mcdonalds to perform the task. HUGE MISTAKE! It's a good thing we gave up on fast food. We haven't been to a Mcdonalds in who knows how long. So, the service, much different than when I remembered. The whole place is ran by kids. We should've just cut the corner and left but nope, we sat in for the ride. Our order off the Mc Pick 2: 4 McChickens and 2 McDoubles with no onion (My boyfriend hates onions). Simple enough right? Wrong! We checked the contents of the bag when we got home, and what do we see? 6 McDoubles. Okay, no biggie I guess. Wrong again! Each one had onions loaded inside of it. The burgers tasted...stale and warm...again, not what I had remembered. Thanks Mcdonalds on Pocket, after visiting this establishing, our disengagement from the fast food industry has just been reinforced ten fold! We will never return! If we do "cheat" again, it won't be with Mcdonalds. P.S. We mean "cheat" day as in a day out of the week where we dirty carb load instead of sticking to our meal plan. A relaxing, less structured day you might say read more

Do you hire people with no customer etiquette? Don't you train them before they start working at your establishment? I went through drive-thru today and had to wait on the side for my food (which was fine). Then this guy comes out with my food and asks am I the one with the big mac and quarter pounder order. I said yes but does it have a fish filet too? And says, I guess and walks away. Really? How about waiting until I have confirmed it's the correct order? What if it's the wrong order? Drive-thru means I don't have to get out of the car! read more

Ended up doing a mobile order and got incorrect items. Called the store and Brian the manager ended up helping me. He was super friendly and accommodating. read more

Came into the drive-thru later at night, there were 2 cars in front of me in the line Took me 10 minutes to get to the ordering box. The car in front of me apparently had an issue that required a manager to attend to (no big deal, it happens). I went up to the ordering box, and waited another 10 minutes as half a dozen cars at the other lane ordered and drove off to pay for their order. Eventually I asked the box if anyone was there, and I didn't get response for another few minutes. Worst service from any McDonald's I've ever been to. I know places are understaffed, but everyone else got their order in and finished waaaay faster than I did because I apparently got the wrong person taking my order. Hope things improve, but won't be back anytime soon. read more

I read a news article yesterday that said there was a picture of the person ordering the food on the drive-thru screen, so the attendant would know they are giving the right person the right order.... I guess that still can't help everyone. read more

Literally every single time I go here there ice cream machine is down! I don't know why they even have it on their menu. read more

McDonalds - Fast Food Near Me - Sacramento, California

Stopped here on way to work today. 5:35 am. Sign says open 5:00 am. Nobody answered at drive through menu. Drove to window after waiting. People inside. Ignoring window. Honk. Get told not open yet because everybody was late to work this morning. Sign next to them says open at 5:00 am. read more

McDonalds - Fast Food Near Me - Sacramento, California

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Not the worst McD's I've been too, but their employees could use some additional training! In both customer service and food preparation. Orders always take forever, both inside and in the drive thru, and no one can't ever seem to get an order right!!! Not even the manager! Hey, I know it's McD's, but at least take pride in what you do - even if you hate it. Or better yet, get a better job. One you enjoy? read more

McDonalds - Fast Food Near Me - Sacramento, California

Worst service I've ever experienced. Manager has a bad attitude talks in a bad manner when asked a question. Quote "and what do you want me to do about it" didn't get the name of the manager but it was today around 7am read more

Very fast and efficient! There's like two drive they lines! Excellent service! Favorites are harsh browns...omg forgot how good they taste!!!! Excellent!!!!!!! Haven't had it for a long time!! Yum yum!! read more

Pulled in to grab a breakfast sandwich (Sausage, Egg, Cheese Biscuit) and we received everything in a timely manner via the drive through. This will be my shortest review to date, but it really was that simple. Right off the I5 heading south/north. The only thing I didn't like is that this neighborhood is a little sketch, so I can only imagine what it is like at night. Just keep your windows rolled up during the order and the drive-up window. read more

Where do I start. ...stingy with the condiments, orders are always wrong, fries are under cooked and burgers are stale. This is possibly the worst MD in town. Spoke to management about certain issues in the past and I was told the individual owner has employees skimp on stuff to save money. Skip this place! read more

They seem to have a hard time, EVERY TIME, getting orders right, ESPECIALLY when you're rushing somewhere. I asked for a number 2 (Two Cheeseburger meal) with NO MUSTARD NO PICKLE. I said that loud and clear and the girl heard me and said "Kay". I drive up to pay for my food and the girl said, "You have the Number 2 meal with no mustard and no pickle on the burgers?" I say yes and pay for my meal. I go to the next window, grab my things and go because I'm in a hurry. I stop at my destination and start to get ready to eat and what do I see? Cheeseburger No Reg Onion No Pickle I literally can't eat anything with pickles or mustard, not because I'm picky or anything, but because it makes me very sickly and feel gross. I totally understand working in retail and working for the public is very fast paced and stressful; I worked in retail for about 4-5 years, but I've NEVER had a problem with fulfilling and finishing any customer requests that came my way. I'm very disappointed that this has happened 3-4 times in a row already and, when I called about it, nothing being done by it. I hope it comes to a change soon but for now, I won't be dining at this location anymore. read more

Came for those chicken nuggets for my granddaughter, she eats these things like everyday. Literally! I always stop at this McDonalds because it's on my way home. This place is always busy. The drive thru is crazy busy like always. The good thing is it moves pretty fast. This McDonalds is nice and clean, but sometimes I think that they take too long to come and clean the tables. And it could be that they are so busy. For some reason I believe that this McDonalds is a little more expensive than the others. Spent a lil over $25. bucks today and that to me seems like a lot for McDonalds. Fast food has gotten so expensive now. I'll tell you, you must check your order before leaving because there has been a couple of times I got home and my order would be wrong. So I make sure I do that now and I haven't had any issues. I think most of the time I go thru the drive thru because there's not a lot of parking and they are always pretty packed. And the main issue I have is they always run out of the apple pies, which are the bomb. I usually try to get them when we order, but they can't keep up with the demand. Not a fan, but its on the way home. So there.... read more

This place is a bit eh. The drive thru is not built very well if you get in the left lane, and someone is in front of you, be prepared to wait. It seems early in the morning that you get the worst food here, no other McD do I have this issue with, it's like nobody wakes up early to eat here, I get bad hash browns pretty often. Once, recently actually I got a milk with my breakfasts and it was already EXPIRED! Another time I order a McSkillet burrito and I found a HAIR! Yes, a Hair. Ugh I was so hungry that day too, and already running late. I was utterly (like a cow) disgusted. read more

Usually walk here once every two weeks. I love McDonald's as a nice little treat. Never had my order wrong here and it's usually pretty empty for lunch. I recommend the mcdouble or a McChicken. Can't go wrong with mcnuggets either! I love to come here to eat in while I work. Occasionally I'll get a coffee and they are pretty good. This is honestly one of the cleanest McDonald's I've been in ever and the staff is always so friendly. I look forward to my visits here and the quiet time eating my burger and sipping my drink. read more

Awful. I hoped that the food and service would improve when the ownership changed but that hasn't happened. They still get my order wrong and the food is cold and tastes old. I wish there was another McDonald's close so I didn't have to go to this one. read more

Slow service 30 mins to order on car line they have big staff that do absolutely nothing .

Okay this feels really weird but I just had the best damn sandwich ever at a Micky D's so I thought I would share the good experience. First off this restaurant is very clean and modern. That is a huge plus. However the quality of the new signature bacon onion cheeseburger was fantastic. The meat was delicious, the bacon and onions crispy, the bun was soft and the sauces were amazing. Hands down best burger I've ever had at any McDonald's worldwide in over 40 years! Keep up the great work. read more

I ordered a 12 piece of the donut sticks. Its supposed to come with cinnamon and sugar. 1st of all, I didnt get 12 donut sticks I got 10, minus the cinnamon and sugar. if I didnt work so far away and if I looked at them before I left, i would've sent these back and made them make me some fresh ones, and get my moneys worth. Im sorry if you are having a bad day because you have to work, but I have to work too. I think Ill pass on this McDonalds. Maybe if you took your time at work and really showed customers good customer service and stop trying to beat the clock, you wouldnt have some many bad reviews. Remember the customer is always right, if you want returning customers. read more