We only went for fries this time, they did need salt- but they were hot & tasted fresh. The bathroom was discussing- no ass gaskets in women's restroom. I want to Elisabeth took my order & was very nice, big smile & thanked me for my order. read more

I ordered a breakfast sandwich from McDonald's and was very disappointed. The English muffin appeared to be frozen and had blue/gray spots on it that looked like mold. I stopped eating it immediately because I didn't feel comfortable taking the risk. I expect basic food safety standards to be met, especially from a major chain. read more

McDonalds - Mold food - Fast Food Near Me - Santa Nella, California

I know it's holiday and some are traveling to their destinations but I would think that it would be less people to come in. Came in and this place was not clean. Ladies bathroom was dirty filled with tissues on the floor. Just had to come in to use the restroom and order some food but even when ordering It took a long time. No staff was in the front to check if other customers needs anything. But it took 35 mins for my order to be done and all I ordered was a cheese burger happy meal and Big Mac meal. Oh well.. never coming to this place again. Hope management does training to ensure business is up and running correctly. read more

Bathroom smells like a hot porta potty. Tables are dirty. Floor is dirty. Staff was nice read more

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Trash, go anywhere but here! Food was cold and dry, took them 20 minutes to get our food, waste of our time

Customer service. They are very bad on that and getting out orders correctly. Many people came in multiple times to complain about their orders not being correct missing items. My family and I ordered multiple items half of our order was incorrect. One of the mcchickens we got had a completely diff chicken our chicken nuggets were cold/almost stale. Paid for amost 3$ of sauces and didnt get those either. I do NOT recommend this place. read more

Smelled like shit when entering. The food ordering kiosk was challenging to navigate. Almost zero staff interaction except for handing me the bag. The milk was put into the tea before the teabag...cooling the water and making the tea weak. This'll be the last time I go to McDonalds. The lack of human interaction made it into a conveyer belt experience. It was so bad it made me miss the snippy teenagers who used to be employed there. read more

I came on here to post a review and saw a post with exact same issues from 2 weeks ago!! We walked in and the stench of sewage was overwhelming. We figured that a toilet overflowed. We ordered fries and drinks and got back on the freeway. And like Emma our french fry contains were torn to make the serving smaller!! Apparently this is regular business for this location read more

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Terrible. My sausage McGriddle was only half edible. The bread was tough, stale, and the sausage was super dry. The dining room was SO dirty...couldn't find a clean table. read more

McDonalds - They couldn't make the caramel macchiato so they subbed for OJ. My McGriddle was missing the cheese..sent it back for some - Fast Food Near Me - Santa Nella, California

The skinny: Food decent Bathrooms clean No changing station?! The lengthy: Came here early on a long-distance trip. 2 adults, 2 children. Ordered 3 breakfast sandwiches, 3 hash, 1 milk. ~$25. Par for the course, i think. I used the bathroom twice, went in and out 3-5 times. Needed to brush kids' teeth and change a diaper. No diaper changing station in either bathroom! Very inhospitable to families with young children. read more

I reported this restaurant several weeks ago to the Merced health department because of the feces smell. Can anyone help and let us know ow if the smell was addressed? Smell is awful in this place. I will not eat here. read more

It's clean and quiet at 0630. The customer service is good and the employees are in good moods because management treats them decently. My sandwich is warm rather than hot. read more

I couldn't believe how dirty this McDonald's was. I have never seen a McDonald's this dirty in my life. There was garbage all over the floors. All the tables were dirty. There were hardly any customers inside so it wasn't because they were busy. The bathroom was absolutely horrific. No toilet paper. papers all over the floors. No employees to be seen. No napkins in the dispenser. Just Grosse. read more

Every time i come to this location it's crazy busy, but the service is always crazy good! Very friendly staff that are going hard all day. Bathrooms are surprisingly clean despite this being a busy travel spot This location is far better than my neighborhood location. If it was closer I come here instead. Lol! read more

This place sucks at customer service and just in general wouldn't recommend but what else is there in town go to in n out

We were on a road trip and decided to stop by for a quick bite, there's two lanes in this drive thru and they skipped us three times and kept taking the other lanes orders. After about ten minutes.. they finally took our order. When they gave us our food, we were missing a fry, even though they charged us for it, when we bit into the burger, it was extremely salty, like did it on purpose salty. I'm sick and these people need to do better.. and when I asked for mexican salsa I got hot taco sauce.... read more

McDonalds - Fast Food Near Me - Santa Nella, California

Negative star!!! This is the most disgusting McDo I have been to. The minute you open the door - it smells like sewer. Bathroom filthy - no tissues, soap, toilet seat cover. I DO NOT recommend and will not come back!!! read more

My husband and I just stopped here for a quick bite on a road trip. I just have to say, Margaret, who was working at 5:30am, was just the sweetest person. She was so helpful, she brought us our coffee and food to our table and wished us well on the rest of our drive. What a joy she is. Thank you, Margaret! read more

Ambiance: I don't know what it is with Nor Cal because this place had some flies and so did a Subway I visited up here. The staff member who took our order was very nice and attentive. He forgot our BBQ sauce lol but all good. Bathrooms seemed clean. Taste test: We tried the spicy chicken nuggets and they were good! Typical McDonald's flavors and quality. read more

McDonalds - Cafe late - Fast Food Near Me - Santa Nella, California

I wish I could leave negative stars or zero stars. We entered the building and the smell was horrendous. We had to order from the kiosk because they refused to acknowledge us at the front cashier register. Got our food, no issue there HOWEVER. THE FRIES. These employees RIPPED the boxes so they had to put HALF the fries they should've been putting. This was awful. read more

McDonalds - The RIPPED McDonald's box (zoom into the bottom) - Fast Food Near Me - Santa Nella, California

The lady at the drive through @11:40 am today was extremely rude. You'd think that they would be friendly since it is customer service especially with that new pay. I backed out immediately from the drive through because if you're having a bad day because you hate your job maybe you shouldn't ruin other people's days. read more

Orders takes too long even I ordered though their app. This McDonald's is kind of busy. We just stop by for a snack during our trip.

If I can give this location zero stars, I would. Smells like feces, flies are buzzing around everywhere. Very unpleasant and not clean. Would not recommend by all means. I would take my business elsewhere. read more

Convenient, fast food at Exit 407. However, I am not a fan of the old Bait and Switch. Their $1 menu clearly shows "Any Size Hot Coffee" in the $1 section. (See the photographic evidence attached.) When you pay, they charge $1.49 and tell you that the sign is wrong! An overcharge of 49% is supposed to be o.k.? What else are they overcharging for and by how much? Can we trust any of the prices they advertise? The displayed price is what you charge the customer. You don't just say that the sign is wrong. Fix the sign or fix the cash register. read more

McDonalds - The sign says "Any size coffee" is $1. They charge $1.49 and tell you that the sign is wrong! - Fast Food Near Me - Santa Nella, California

Horrible they precook the cookies and store them in a fridge I thought all the food is to be hot and my sisters fries were cold despite having a long wait and coming at 11:30 plz do better and the smell is terrible I don't see how anyone can stomach it to even eat not another red cent ya hear me read more

McDonalds - Fast Food Near Me - Santa Nella, California

I drive past the stop area quite often and I thought to myself you know what I'm gonna go to McDonald's get a ice cream cone instead of stopping at the gas station and getting an ice cream... well I do not think that this was worth it to be honest I'm gonna go to In-N-Out Burger next time that's right next to McDonald's and get one of their delicious ice cream shakes because I got one right after this and it was 10 times better than McDonald's little tiny ice cream so ripped me off lol read more

McDonalds - They gave me a dollop of ice cream how nice - Fast Food Near Me - Santa Nella, California

This place smells like literal poop. It is a very clear sewage back up that they have that is happening in the kitchen. The men's room and woman's room do not have the smell. They should not be open with this as it's a clear health violation. The woman's room does not have a changing table and the stalls do not lock. We left without ordering any of the food as we did not want to risk getting sick from the food being made in sewage backup. read more

i was coming from a family gathering and all I wanted was sum mick, I didn't wanna piss no one off. I walk up in there thinking about my spicy 20 piece with sweet and sour and buffalo sauce, see I didn't think that was a problem. I order my 20 piece, and my family orders what they want. I'll give it to them they were in a rush. I get my food and make sure everything was in there and then noticed that I was missing my double cheeseburger and my large fries. i didn't think much of it so I went back to the counter. The employees saw me but no help. and then a pretty cool lady finally came up to me and asked if there's anything i need. i said what i was missing and she gave the missing items to me, i said thank you and went on with my peaceful day. i down my first box of spicy chicken nuggets and i open the 2nd one and i can't help but realize THERES A FN 3/4 EATEN CHICKEN NUGGET BUT F THAT I GOT 2 SPICY MCNUGGETS AND 8 REGULAR ONES, I GOT A BIT FUCKIN MC MAD! and i lost my appetite. dear ginger whom prepared my food, i hope you stub ur toe when u get up for ur mid night snack, i hope when you eat spaghetti you get chunky tomatoes, and most importantly i hope you pour a bowl of your favorite cereal but then open the fridge to notice you don't have any milk - dude in a black shirt and yellow shorts read more

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1. Order kiosk had "spicy chicken nuggets" as an option, but they DO NOT serve spicy nuggets at all. 2. One of our 10-piece nuggets was missing. When we went up to the counter with our receipt, the worker (looked like she was the manager) rudely said "I counted them." We told her we were missing one. She gave us our nuggets. Her comment was not necessary. 3. Our 2 apple juices were missing as well. I gave the manager my receipt. She rolled her eyes, took my receipt, didn't bother looking at it, then got me my apple juices. 4. We ordered cookies, which they said it would take 3 minutes to get. When we got them, they were all burnt. read more

this mcdonalds never faaaails, i've had several road trips to socal and always stop at this mcdonald's and the fries are always perfect. everyone working here deserves a raise!! and the owner of this mcdonalds too u need a raise too because clearly you're running this mcdonalds correctly. me and my boyfriend are always like santa nella mcdonalds is the best mcdonalds!! my mcdonald's where i live is never this consistent, they can't get the fries like this mcdonald's does. ‍ the food was ready before we even paid yalll this is crazy i really had to write a yelp review read more

McDonalds - Fast Food Near Me - Santa Nella, California

This is one of the cleanest and best ran McDonald's I have visited in the last 20 years. Food was fast, hot and service was good! Manager must be doing a great job keeping this place running smooth read more

The smell is so horrible i dont know what it is but its disgusting you will get sick really terrible read more

They are located across the street from IN -N-Out., which has 4 stars McD's has 2stars. It's really not about the food everyone knows what they get from both places. It's the service. McDonalds employees show up and are just a warm body. Across the street is where the Pros work. Let the STARS GUIDE YOU read more

This has been a favorite stop for years but it has gotten bad. Stopped there today, went inside and was told they no longer take orders at the cashier. You have to use the kiosk... dumb. Their wages are now $20 an hour but less people work there. The food was what I would expect from McDonald's. Nothing spectacular to note. An employee helped me with my order at the kiosk which was nice but it's sad that the customer has to do the work to place an order with the prices they charge now. Next door at In and Out, they have real people taking orders that you can interact with and give specifics on what you'd like on your burger. I can see why In and Out is always busy and this McDonald's isn't. I don't think I'll stop at this McDonald's anymore because of the changes. Making customers use kiosks is not good customer service, it's a cost savings effort by McDonald's to increase their profit. read more

They don't have any of the McCafé products (frappe or smoothies) but they did fix my fish sandwich like I asked but only got 1 sauce for my 10 piece... don't recommend! read more

Took them about 5 minutes to ackno me and take my order. They were not particularly busy. Young manager was the one who ignored me. I informed him the men's room needed cleaning. He was not particuLarry interested. The rest of the store was also dirty. read more

Can't ever enjoy my lunch here dining in without hearing the constant blast of fryer beeping noises. The beeping noises never cease. I have a headache walking out of here after eating. read more

As a frequent traveler down the 5, this is the best McDonald's for a roadtrip stop. Only location to give LOTS of sauce when you ask for extra on a sandwich, and fries are perfect every time. The food is always fast and hot. read more

Awesome service and food was amazing and fresh Staff very friendly and service with smile read more

We stopped here for a quick snack on a busy Thanksgiving weekend. This is a very busy area, so the traffic can be a bit tedious. I noticed at this McDonald's, like many others, has installed kiosks. This helps keep the orders moving quickly, and allows them to get rid of employees I'm sure. The day that we came, many people were using the kiosks. I have tried these before they seem to work well. We ordered to a real person at the front counter, and she took her order very quickly. It was also processed very quickly in just a few minutes. I ordered the Artisan chicken sandwich and my wife a double cheeseburger. Both items were correctly processed. If you eat at McDonald's, you probably should not expect gourmet food. Our food fit the bill and was served as expected. The men's bathroom was perfectly clean and it had the high-power hand air blower. My wife reports that the women's restroom was similarly clean and well-stocked. So, a pretty good experience. Typical McDonald's food, properly delivered, promptly. read more