Served me out of order when I was waiting in line for over 10 minutes during breakfast, was met with a hostile attitude and condescending nature during my talk with the employee over the loudspeaker. Misheard my code some how around 3 times. Absolutely ridiculous and incompetent customer service. read more

This McD's is not good. not very accommodating to the customer. Fries are hardly hot, slow as molasses. What happened to McDonalds. I'll tell you - they franchised the business and people just want to make money. They do have employees here who try to help the customer but if the owner and mgr aren't on same page with employees guess who loses- us, the customer. Mr. Gentry please bring this McDonald's up to par. it's a shame that you and Braums are the only businesses over here serving food at least till 10 or 11 o'clock. That's the only reason why I come here., and not often because of the business practices. It is what it is - as rhey say. read more

I recently had an issue at a local McDonald's that I have been a customer of for 10 years. I have been using the mobile app at this particular location for quite some time, especially in the mornings when I pick up my order. Normally, I simply provide my name, but there is a new manager who prefers to use the mobile number instead, which I don't mind. However, when I tried to explain this to her, given that she is new to the position, she did not want to listen. She talked over me and seemed uninterested in hearing what I had to say as a customer. I expressed my frustration by saying, "I'm not going to be talked over by anyone, especially you." In response, she told me, "I am a woman, you have to respect me, so you need to listen." I firmly expressed that regardless of her gender, it is not polite, but rather rude and inconsiderate, to talk over someone. I stated that I don't care about her gender or any other factor, rudeness is simply unacceptable. At that point, she informed me that I am no longer allowed to use the mobile app at her store and would have to come in and place my orders from now on. Clearly, they do not like customers using the mobile app, most likely because they're losing money due to the discounts provided through the app. read more

went through the drive through said hello 3 times no one answered then got called racial slurs!

Can't review, they kicked me out. 0615, lights on, door open, 3 employees standing around jawing...."The Lobby is closed" politely, when is it open? Couldn't give an answer. No sign or hours on the door. Heard the door locked behind us, so we went to Braums and had a delicious breakfast. read more

I'm not sure if the staff and management have changed here since the last reviews, but this might be the best McDonald's I've ever been to. All of the staff are so nice, polite, professional, and on it. Every time I'm in there the staff always makes sure if I was helped or not. They are quick and the food is hot. I'm seriously impressed and had to share my overall experience here especially after seeing the other poor reviews. And I would never had imagined that I'd write a review on a McDonald's but again I'm so impressed by this place that I felt compelled to. Thank you to the staff here! read more

Worst service of any around! Ordered Bacon, egg & cheese biscuit and received no egg. Once we got their attention at the window and explained the situation, without saying anything she closed the window. So we waited. Then she opened the window and handed us an egg. No apology, no thanks for coming. Nothing! Seriously getting tired of the way we're being treated as a customer who keeps their doors open. read more

McDonald's - Flattest biscuit I've ever seen! - Fast Food Near Me - Tulsa, Oklahoma

foods cold, tables and honestly everything in the lobby of this mc donalds is so dirty and the workers don't pay attention or comprehend anything. if you have time you should just take the 8 minute drive to the sands springs mc donalds. read more

Location really has a lot to do with the service you get. The food is getting to be less for more money and less filling

The WORST McDonalds! Terrible customer service! Rude and do not care about customer. The man in front of me asked for a breakfast item. It was 10:45am, the breakfast menu was on the screen. She told the man it was lunch time, I advised her of breakfast menu above showing. She did nothing to change the menu and just went on to help drive thru customers. I told her I wanted the manager name and number she said ok, they ignored me and didn't give it to me. read more

These clowns will take your money and then pretend they never got it and refuse to give you food. Even show them proof that you paid with a recieot and your matching bank transaction and the manager is just like idk that just shows you paid McDonald's somewhere that amount. Seriously? I happened to pay McDonald's on Gilcrease today 7 minutes ago for the exact amount of the food I ordered but yeah I didn't pay you. read more

No soap in the bathrooms or hand sanitizer. Let the manager know and she did nothing. Workers were coming out of the bathroom and returning to work without washing their hands. read more

Worst McDonald's in Tulsa. Terrible food and service. Always out of one product or another. I don't understand how you can't prepare fast food properly or get orders correct. I wonder if the franchise owner knows what a bad business he's running? read more

nothing more satisfying than eating an entire meal and getting your taste buds ready for a sweet tea only to find out there's no sweet inside of it. That was very disappointing read more

Drive by this place pretty much on a daily basis. Only very occasionally do I stop if I'm particularly hungry and fixated on a Filet of Fish (my favorite. Lately I guess I've eaten at McDonald's so many times in my life, it's turned into a blah experience. The staff here are friendly enough but would rather go to one of my tried and true places. I usually go thru the drive thru because I know many McD's have put kiosks in the restaurants for ordering making it an even less pleasant experience. I know that all the other reviews of this place give it an overall rating on 1 (which is kinda interesting and rare) but since I've never been inside this store and only the drive thru, my orders have always been spot on (no forgotten straws or napkins) so my review is simply based on my own experience. read more

Well the sign reads 24hr drive through. I sat at the drive up order speaker for 10 min. Finally a Hispanic woman who could hardly muster a word of English, says we don't open for 10 more min? So much for 24 hr drive through, must be a 23 hour drive through and I hit it just when they were closed read more

Southwest Chicken Salad x2 were horrible. The Lettuce looked as if it had been frozen. I was so embarrassed because I recommended this to a co-worker and it was not even edible. read more

This McDonald's is convenient and one of the very few places to buy food located fairly close to my house. However, my orders are habitually wrong. My go-to burger is ordered as "deluxe cheeseburger with mustard and mayonnaise - no ketchup - with extra pickles and onions". More than once the person taking my order has responded with something to the effect "so you want a cheeseburger with only pickles and onion". "No, I want a Deluxe cheeseburger with mustard, mayo, NO ketchup, lettuce, tomatoes, and extra pickles and onions please." Yesterday the response from the person taking my order was actually, and I quote, "All the burgers have cheese." Really?? And when I got home I had a cheeseburger with mayo, KETCHUP (I don't want ketchup), no mustard, 2 pickle slices. Once I had a coupon for a meal (burger, fries, and soft drink), but told them I did not want the fries. When I was told how much the order would be it was more than the amount quoted on the coupon. The reason they gave me... they couldn't ring up the special without fries so they had to ring up the burger and soft drink separately. I told them never mind and left without anything. The only reason I return occasionally is the location. read more

Went to this Mcdonalds this morning after I got off of work after working the midnight shift 11 to 7, it was busy in the drive-thru but I waited patiently. I paid for my food I got my food at the next window and I drove home, and once again they failed to put all of my food into the bag that I paid for. I ordered an apple pie which I asked if they had any fresh and they assured me they were fresh, but lo and behold the pie was not in my bag. I called the location at 7:23 AM after I got home and they never answered the phone so that I could complain about not getting all my food. This McDonald's doesn't seem to give a crap about their customers, most of the people that work in the drive-thru don't even speak English since I just got off work and they haven't answered the phone I am not going to go back up there until later either today or tomorrow but I have proof on my phone that I tried to call and nobody ever answered the phone I let it ring for 45 times. I will be contacting the general manager and the owner it is just ridiculous that people don't do their job.. I know from working for McDonald's it is the responsibility of the person handing out the food to check the bag to make sure everything is in it. The woman that was working in the drive-thru that handed me my food has been there for quite some time, and should definitely know better to make sure everything is in the bag. This just proves to me that she never checked inside the bag to make sure everything was there this is another sign of laziness and incompetence. How frustrating to get off work after working all night and then get home and realize that everything you bought is not in your bag. I should not have to check my bag every time I go through a drive-thru to make sure everything is in there that is their job not mine. Very sad that people just don't take any pride in their job anymore. read more

This has got to qualify as one of the worst McDonald's of all time. They consistently mess up your orders, take way too long if you go inside, and if memory serves there were two separate occasions where I was told they ran out of ketchup. How are you gonna run out of ketchup!? Plus they keep it messy in there. read more

Well, it was late and food like substance that is McDonalds everywhere was good enough since it's right next door to the hotel I was staying in. Sure it's not actual food, the taste is always dry and terrible, but the choices were slim, as in it was the only place saw open. Ordered a McChicken, fries and chocolate shake, instead they gave me a quarter pounder, fries and vanilla shake. I ate it, felt a piece of me die inside and wept myself to sleep. Will just buy a three day old sandwich from a convenient store next time. read more