0 stars if I could. AWFUL. I placed a mobile order and provided proof of payment as well as the code. They claimed they had no order in their system. I continued to try to show them proof of payment and order as well as the location ordered at (which is correct). The lady at the drive thru window, Yuritta, just shrugged and said there's nothing she can do. I asked to speak to manager to at least get a refund if anything. The manager, Jose, asked for the code, which I provided to him but he refused to check. Just said "I don't see it". He claimed there's nothing he can do and told me to call McDonalds and complain if I want. I proceeded to attempt to show him the proof as well. He was rude and unprofessional. He told me to get out of line and slammed the drive thru window in my face. FIRE THIS STAFF!!!!!!!! Update: Contacted corporate. Seems they're ok with fraud. They don't mind customers being charged double so their staff can keep the extra money and food... sooo heads up. Minimum wage increased for these workers, yet so did their attitude and entitlement LOL. If you have money to waste, just go somewhere else. The thieves here will find a way to take it regardless :) read more

To quote Leo Getz* "They f#€k you at the drive-thru. They know you're going to be miles away before you find out you got f#€ked. They know you're not going to turn around and go back, so they don't care" I live near this McDonald's. I moved to Vallejo about 6 months ago and this McDonald's is at the exit where I live. I also work a job with odd hours so there have been a few times I've been through this McDonald's drive-thru late at night and every time they screw me. And every time I say never again. But I keep hoping that it will be better the next time. Sadly it never is.The food is cold, they leave something out of the order and they partially fill the fries. I think they do this on purpose to increase profits. So my last visit was the worst. Large fries and they were not even half full (see photo) and they forgot the sauce for the McNuggets. This isn't just bad food or service. This is like ripping people off. This is truly the worst McDonald's I have ever been too. I learned my lesson. I won't go back. And it's sad to think that right now someone else is "getting f#€ked at the drive-thru." *Leo Getz was a character in the Lethal Weapon movies, played by Joe Pesci. The drive-thru scene is from Lethal Weapon 2 - check it out if you've never seen it. read more

McDonald's - My drive-thru order from McDonald's- two barely filled large fries and a 6 piece McNuggets - with no sauce. French Fries 6 Piece McNuggets - Burgers Near Me - Vallejo, California

For a McDonald's, I would give this place a 9/10. When I went inside the service was fairly quick and the food came out fast as-well. The environment was friendly and to be honest I have no complaints about the service. Unlike other locations, the workers here were actually friendly and quick to get some ketchup that I asked for and didn't leave me waiting for minutes. I believe this location empowers what a McDonald's should be like! Would come again for sure If i ever pass by Vallejo Again! read more

McDonald's - Menu - Burgers Near Me - Vallejo, California

I use their drive-thru and the employees are always nice and professional. They always have my Oreo Frappe on point- of course it's a limited time item and know it will end soon. When I need McDs, this place always hits the spot. Thank you so much to all the employees! read more

The worst McDonald's ever. Not only were we missing items from our order, everything in the bag was poorly packed and handed over rudely. The food looked like crap and was packed like trash. The staff handled our order and concerns unprofessionally. The place wasn't even busy at all. We were the first in line in the drive thru with only one other car behind us. Looking in through the window, they seemed to be fully staffed inside for two customers. I wasn't even gonna put a star but I guess Yelp wants me to. read more

McDonald's - Burgers that were in the bag they rudely handed over - Burgers Near Me - Vallejo, California

Takes far too long and food isn't not up to McDonald standards. Management needs to be more involved in their business.

I just went and ordered through drive thru and when I got home, I noticed that EVERYTHING was old and cold food. Nothing was fresh and they also didn't have one of my drinks, so I had to drive all the way back just to get my drink. I didn't even finish my food with my family. Never again would I buy from here. This was t the first time they did this either. read more

Service here is quick but the people seam to not be happy. None of them greeeded me, nor other customers. People came in and said good morning but got no answers. I can only think of one thing. read more

Winter last night got 210 piece McNuggets they were dry old I think they were freezer burnt they didn't even look like McNuggets they were so crinkled up they were terrible dry nasty cold trying to get a refund can't even get anybody speaks English unbelievable worst place to go read more

Love the people at this McDonald's but always disappointed when I order fries only I go to that always short the fries fill the box please read more

McDonald's - No fries - Burgers Near Me - Vallejo, California

I would not go to this McDonalds I found a hair in my food and the orange juice and hash brown definitely had something done to thim

This may have been our best McDonald's experience, ever. There was an absolutely lovely girl at the register. I wish she'd had a name badge on so I could give her a shout out. (It wasn't on the receipt, either.) I'm coming over a stomach flu and am already lactose intolerant, so my stomach is hopelessly sensitive right now. She managed to piece together the most perfect order like a pro, and for that I'm forever grateful! We were road tripping when we stopped in, so of course we hit the banos too. They were very clean! (although they didn't have mirrors) we didn't eat until after that, so I could not be held responsible for any food on my face. read more

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I come here everyday. I give 5 stars to the manager lady she's Hispanic and very nice. She's the reason I come to this McDonald's. But the India lady with the big ass ears is rude af. She rushes everyone while taking their orders. It's not our fault you don't want to work here. You don't belong at this Mc Donald's. Everyone is nice besides her big ear ass read more

Have never seen a more rude staff at any Mc Donalds. No customers other than me and my son in the restaurant at 7:18 pm still took 5 minutes for anyone to come talk to us at all. It took me knocking on the counter for the girl who had made eye contact with me 3 times already to yell "hey there is some asshole at the front" she yelled it in spanish I added the translation. I know I don't look like I speak spanish ... Surprise. Maybe you could tell her not to judge a book by its cover in the future. I didn't call her out in it, I just got my son a drink and we left. I will never return and will be posting what happened on every social media platform available so that all of my friends will also be aware of what happened. It is my hope that no one continues to patronize this location in the future. read more

Found a thick black strand of hair in my burger . Certainly wasn't mine my hair is orange :/

Great service. Super friendly. Always has order correct. Drive thru people are on top of it, giving napkins and ketchup

I don't know what Wizardry they have going on at this particular McDonald's however check this out... I was running late for a sales a call today swing in to grab a quick Burger. But busy time, and some broken English calling out orders, not numbers. Taking forever too, I was getting frustrated like what the hell... Then my Double Quarter Pounder with cheese came out... let me tell you that was the best damn quarter pounder with cheese ever! It was probably the best cheeseburger from any fast food restaurant, maybe 2nd with Carl's jr. Seems like they're flame broiling in here. Tasted grilled and charred. I don't know but if you're in the area stop here it's unlike any other McDonald's.. read more

Ever had that craving for certain food/dessert and all of a sudden lost that craving with so much disappointment?? I've skipped fast food for a while and tonight decided to go to McDonald's to get 20pcs Chicken McNuggets, large fries, fillet o fish and Hot fudge Sundae. Sharing them with everyone at home. This gal told me my orders were ready, so i stood there while she was filling up my cup with vanilla ice cream. I think their machine was broken because she was having a hard time getting the ice cream out. Turned out as if a 3yr old put the ice cream in the cup‍. So then she was going to put the hot fudge which turned out to be empty. She asked if i wanted Caramel fudge instead and i said NO. If there's no hot fudge then I'm ok, I don't want it. Her manager suggested to just use the bottled chocolate fudge sitting on the side counter. This gal was wiping the side of the cup because it was just a mess!! I don't get why she still made it whilst i had mentioned couple times that I didn't want it anymore!?! She handed it to me. And i just, wow. I'm not the type to make a scene. But i was so disappointed by their work ethics. They should not have made it anymore!!Moving on, I asked for a ketchup for my fries before heading out and they didn't have those little packed ones for to go. Asked for BBQ SAUCE and she gave me SALTS!! She then went back to get the sauce and handed me 1 BBQ sauce for my 20pcs McNuggets. So displeased with my experience at this location!! Threw away my sundae ice cream. Didn't eat non of my orders. Bad... Bad... Bad service! read more

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Question, how do you ask people to leave while eating? So I go in at 8:40p and at 8:57p the young lady walks by and says we close down the lobby at 9p. I ask "Is that you kicking us out" and she says "Yes". So people who are eating have to get out of the restaurant......never seen that before, and to be honest it seems like a simple lack of training as I know this could not be a common practice. I fully understand the young lady does not understand different functions of her role but this is a basic concept. read more

I don't have energy to describe how bad this place is. You're just gonna have to take my word for it, don't come here. I would pull the classic "0 star if I could" but that doesn't begin to describe how bad this place is read more

Had food delivered through Uber. Food was not hot and no sauce was included like I requested

Worst place to get food from pure rude staff, I have to get food from them for people working in my house. Ordered 5 big mag number one in the manu. They give me 4 sandwiches and five drinks, get home the guys told me about the messing sandwich, i have to drive back to Mcdonlad and go through drive through again, to be ignored by the staff, and when I asked about the missing sandwich it was there sitting over the counter. Give it to me without any apology or sorry, I ask to add French frid and will waiting for it, I hear one of the staff asking "what she's waiting for"; will I m waiting for a complete decent and respected order please. I will never stop there again. I m not a fan off Mcdonlad any way. read more

Stopped here on our way home from the airport and was really impressed. The service was great, both gentlemen were polite and well groomed. Our food was all hot, we tried the garlic fries for the first time and they were quite good. Thank you for such a good end to our long day! read more

Terrible! They were slow to count my change. It took too long to get my food. I just left. Waste of time!

I normally wouldn't write a review for McDonald's but I had such a good experience here. The staff were super friendly and the restroom was extremely clean. I like that the staff has to push a button to unlock it for the customers. I'm sure this prevents vagrants from going in there and keeps it nice. Great place to stop on I 80 between Truckee and SF read more

I come here every other Thursday to babysit my grandson they took a walk to this McDonald's and I was so impressed at the in cleanliness and the quality of everything here was just so clean. thanks for making my grandson's first visit to McDonald's of pleasant will be back read more

If I can put 0 stars I would.. went through drive thru because COVID-19 and they forgot one of our drinks... one of our orders was a #9 (cheeseburgers) plain, and both "cheeseburgers" were McChickens WITH CHEESE in a cheeseburger wrapping with the sticker saying cheeseburger plain.. like how?? 2 McChickens with cheese instead of 2 cheeseburgers plain... TRIPLE check your order! read more

I've come here twice and both times my order was wrong. the customer service was great the food was okay but I'd rather go to the other one. read more

We only go here becaise iys down the street, but tonight was the worst. Our specialty burgers werent even room temp. So digusted. Then when i do tell manager they replace them with the same type of cool burger not even warm. And tell me thats the best they can do. Never again, i will take freeway to go to the other mcdonalds read more

McDonald's is great for its sector. McDonald's knows how to compete and does it very well. This location gives great service. The food is always good and They have so many offerings for breakfast, lunch and dinner that are healthier choices and under 400-500 calories. You can eat a new grilled chicken sandwich and select the fixings. I love that. You can have what you like to eat quickly and cheaply. McDonald's is a good brand. I love them. read more

This location is the epitome of bad customer service. The orders are always incorrect. The workers are always distracted, especially the younger workers. Regardless if you plan to walk inside or drive through, be aware that you will receive bad service. I guess this is what you should expect from an urban fast food restaurant. read more

I wish I could give this zero stars! This is the worst McDonald's I've ever been to! I've never once been here and it WASN'T an issue.

I know times are tough but to ask for ID for a $7.00 order is pretty bad...Must be a rough neighborhood...

Not as many hookers and drug dealers here. Tonight. Must be a raider game on tv ? Anyways. They did a good job tonight. Fast friendly service. My smoothie was terrific read more

The naval decor inside is nice, so if you navigate through the local scenery hovering between the 7-11 and the parking lot and make it inside unscathed, you're good. Outside of the interior decoration it's pretty standard when it comes to food and service. read more

Zero stars. I had to choose one. Never fails to amaze me that you can come here and they will get your order wrong...always. Asked for the receipt since they got the order wrong, they reply they already crumbled it up... Even though we were still at the window. We also discovered that the happy meals no longer come with a toy. What a disappointment. Terrible customer service. Oh yeah, forgot to mention.. Another occasion, I ordered a cheeseburger with no ketchup. Of course they got the order wrong. You know what they did? Took the buns, wiped it off with a napkin, gave it back to me. Thanks, for nothing. read more

The food was very fresh. I'm very happy with out quickly the food was done as well. Leshawn, if I remember correctly, helped me tonight. She was super friendly and very knowledgeable. I appreciated how well your night crew worked and how courteous they were. I was here around 0815p-0845p read more

Really bad macdonalds-don't go here. Waited in line 20 minutes while they tried to figure out a hooka's order in a silver Mercedes (7" blue green hooka fingernails had trouble digging in slop bags). Bad combo when staff is unable to speak hooka and the hooka is unable to converse in Mexican. I just pulled out of line and left-even though I paid for my slop. Just don't go here bad for your sole. read more

Poor customer service. Had to make me go around two times in the drive thru because they didn't make my coupon valid. Took them more than 30 minutes to take my order. read more

Don't eat here spoiled food.I bought two yogurts from here they were dated 8/18 to be thrown away. .I bought them 8/19.. My son started having a stomach ache 24 hour's later. I found the empty container and my receipts took it in the manger said we put the wrong date on it..Yea right read more