Dropped off my car in the morning for a faulty infotainment system. Was told by their service director Bill Pierson I'd get a call within a few hours with updates. Whole day went by and nothing. Had to call at 5pm to get something because they were just going to keep the car overnight without any update, turns out they hadn't had time to get to it but he said he'd give me a call mid morning the next day with updates. Ok fair enough. Then the next day, no call all morning. It's now afternoon. Looks like I'll have to call again to squeeze an update out of them. This is not good service. Made worse by the fact it took a full month to get an appointment. I'll update my review if things improve. But so far extremely disappointing. read more

They have always taken care of me whether Its Randy in sales getting deals done or Danny in service taking care of the cars. Very professional and always go the extra mile. Randy even helped stage my wife's car at my house to surprise her on her birthday. Great service read more

I had the pleasure of working with Joey Moccia, definitely the best sales person I have ever worked with. He is not your typical sales person that over promises and under delivers, actually the opposite! Joey made the whole sales process so simple and seamless, the purchased car was ready as promised. Will definitely be going back for my next purchase. read more

4 years later, after writing my first review of Mclaren, I finally bought one. What a great experience! Randy was my salesman. He's fantastic. Showed great patience with all my questions and concerns. A real pro. He went out of his was to make certain everything was perfect when I took delivery of my pacific blue 570 gt. Nick is the store manager. Nicest guy ever. He was actually the one to take me out on my first test drive for this car, Randy was with someone else at the time. Nick was present for the entire transaction and also made sure everything went smoothly. He has a wealth of information about the brand. Great guy to talk with. Pietro is the dealership principal, the top dog. One of the nicest and most down to earth guys you'd ever want to meet. You'd never know the weigh of a multi million dollar dealership rest on his shoulders. He even stepped in during the negotiations and helped move the deal along (in my favor). I have visited the dealership a few times in the last week or so and each time he was down on the showroom floor, talking with his staff and customers. Everyone seems to love him. We spoke a few times and you can tell he loves what he does. He also knows A LOT about these cars. Whoever owns the dealership is lucky to have him. Destiny is usually the first face you see when you walk in. This poor girl had to deal with me for almost 2 hours the day I picked the car up. I was a little nervous about such a large purchase so the dad jokes were flowing. She has a great sense of humor and is super fun to talk to. It must be a crazy thing dealing with people that buy cars here, several are over a million dollars. (I bought the least expensive car they had for sale.) Anyhow, like everyone here, Destiny is top tier. A true asset to the dealership. Helen works in apparel. When you buy a car here, you get a little free swag, so they sent me back to pick out a hat and jacket. Who doesn't like free stuff? Helen was an absolute sweetheart. She helped me pick out a few fun pieces that weren't too, "hey look at me!!!" something I'd actually want to wear. She was happy to go into the back and search for my size and hooked me up with some great merchandise. Every time I have seen Helen she's had a big smile for me. In a dealership filled with happy people who love what they do, she manages to stand out. My entire experience here couldn't've been better. I'm sure this is just one of many cars I'll buy from Randy and the team here. Thanks to everyone who contributed to getting my behind the wheel of my first supercar. read more

I visited McLaren Newport Beach for the first time back in April when I started my search for a super car. I had the pleasure of meeting Matthew on a Saturday afternoon and without any appointment, we showed up and he took us on a tour and we learned so much about McLaren's. It was a great experience. I came back the following weekend and met with Joey. My son and I test drove a few cars - no pressure, no hassle. Joey and Matt were awesome. After shopping around and looking at different makes and models at various showrooms, MNB had a McLaren I had been keeping an eye on for a month. We came in last Saturday and had the opportunity to take it for a test drive. Joey was fabulous and again, no pressure. Yesterday I came into the showroom and closed the deal and picked up my GT. Matthew and Joey made this the BEST car buying experience ever. Not just the car but the service and the entire transaction was top notch. The delivery and presentation of the car was awesome! This is my favorite car buying experience ever!!! Highly highly highly recommend McLaren Newport Beach. Thank you Matthew & Joey!!!! These guys are fabulous people. read more

McLaren Newport Beach - Car Dealers Near Me - Irvine, California

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Had a great experience working with Matthew, he was very professional and took his time to explain all of the cars history, differences, warranty etc. Did not hesitate to let me test drive and even showed me the upstairs collection to find the model in the color I wanted. Overall the place is very chill and you can see many people walking around and taking photos with the showcase Mclarens and Lamborghinis. There is no snobbery or gatekeeping one may expect from an exotic car dealership. read more

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I called this Mclaren dealer yesterday morning to ask about a lease deal they advertised for a New Artura. I spoke to a man name Matthew and let me tell you how amazing professional knowledgeable he was. I was truly mind blown of how good he is. The level of customer service and knowledge Matt has it is truly unbelievable. The lease deal was real I applied online he made it easy, and 2 hours later I got approved and I drove there 3 hours later picked up the car and it was the best supercar buying experience I ever had. In fact best experience in car buying I ever had period. I will definitely talk about this and recommend to all if you're looking for Mclaren or other exotic cars like Lambo and on... read more

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My husband and I purchased our second McLaren a few years back from here. Exceptional and easy transactions for both. I'm just now getting to this review as I wanted to highlight their service which has been top notch in every experience we have had to date. We have used another local McLaren dealership for service as it is closer to us, but in our experience McLaren Newport Beach blows all other local McLaren dealerships away in every aspect. Their prices are a bit higher on services, but owning 3 McLarens has shown us why that is. We highly recommend dealing with Jordan Hauk if you're coming in to purchase. Our service advisor George has been phenomenal at communicating with us when our car has come in. read more

McLaren Newport Beach - 2016 McLaren 570S - Car Dealers Near Me - Irvine, California

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Class act and not pushy! I like the fact that you can drive any of their demo vehicles without being pressured. This place is like Toys 'R Us for car enthusiasts. The sales team is super chill and very knowledgeable. Having purchased many cars, I can tell a lot about a dealership within 5 minutes how I'll be treated as a consumer. One of the best buying experiences. They got my business! Their service department remains to be seen. read more

Looking for a new, or Preowned McLaren? Look no further than McLaren Newport Beach. Friendly staff, welcoming and some of the fastest super cars on the planet. The offer a great selection of new, and preowned McLaren's at competitive prices. Stop in today for your new, or preowned McLaren. Great PCH location in Newport Beach. read more

Simply the best! I've been a customer for 5 years. Nick is sales is fantastic to work with and extremely knowledgeable. The guys in the service area do great work. Two cars and third on the way. Excellent service, trustworthy and fantastic to work with! read more

McLaren Newport Beach - MP4-12c - Car Dealers Near Me - Irvine, California

I just completed a purchase of a new 720s spider which I ordered from McLaren Newport Beach. I was fortunate to work with Jordan who was amazing. From the time we ordered the car to delivery they took care of every detail and made sure that we were completely satisfied. Even delivered the car to our door! Wonderful experience would definitely use them again! read more

McLaren Newport Beach - Just got my ride delivered! - Car Dealers Near Me - Irvine, California

My Mclaren is at there place in Newport Beach I brought it in for a smog certificate George said it's $595.00 for a smog certificate 10 times more than a regular car the next week we called and he said it is $4000.00 we just bought the car from a dealership up north that bought it from Mclaren Newport Beach now I wanted to see if my car was done and George said he wanted $9500. Plus a $4000.00 Diagnostic fee and we called again and they want more money trying to get car out of this crooked dealership we never have signed anything I am going to try bbb next car held hostage I only approved a smog not everything Elise they think it needs it runs fine read more

Absolutely remarkable experience here !!! I visited on Monday Jan. 25th. I can not express my gratitude towards the salesman that let me check out the Bugatti Chiron interior and even spent his valuable time speaking with me about the cars and answering all my questions. I own a car page and love taking pictures and videos of cars. As a 19 year old who has experienced many looks when going into supercar dealers, this was one of the most comfortable experiences I have ever had. read more

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My 10 year old son had a birthday wish to go to a Ferrari dealership and look at cars. I took him to the one in Newport, but the doors were locked and the people inside just stared at us without coming to the door. They were open, but apparently not in the mood to show a kid their cars. We then left and went down to the McLaren dealership where the staff could not have been more welcoming, inviting, and kind to him. They opened up several of the cars and spent time talking to him about each car. They even gave him some free posters. It really made his day. His favorite cars are now McLarens. Thanks, guys. You are the best! read more

McLaren Newport Beach - McLaren 720s - Car Dealers Near Me - Irvine, California

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We brought in the MC Laren to have the windshield replace, because I thought there's a crack. They said they replaced and charged us $5,200. I checked and the crack is still there. After all of that, they told us it was an antenna, not the crack. So why are you replacing it without a crack. What a ripoff? I wonder did they really replace it or not? Don't a good Technician should check the windshield if for any crack before replacing it? read more

McLaren Newport Beach - Car Dealers Near Me - Irvine, California

I'm from Vegas where there is no McLaren dealer -- I have, and have owned, countless exotics. I called McLaren Newport Beach to inquire about placing an order for the new Artura. Spoke to "Rick", told I'd have to put down $5,000 -- he'd text me next steps -- text never came. The next day I called again, spoke with a "Matthew". This time it's $25K down (?). I'd get an email -- email never came. These gentlemen seem a little confused regarding how to place a new McLaren order, and don't follow up with serious clients. Perhaps they can "afford" to in a wealthy enclave like Newport Beach, but this type of interaction doesn't bode well for the dealership, nor the brand it represents. I'm sharing this experience with McLaren HQ in England, then purchasing/servicing my Artura elsewhere. read more

We stopped by to look at a new McLaren, but have never shopped McLaren before. I have a purchase from Ferrari Newport Beach, but wanted to check out a competing brand. We were greeted by Matthew when we entered the showroom, and I'm so glad he greeted us. Great guy and great car guy. You can tell he REALLY loves car, and I learned so much about McLaren while we were there, and he was kind enough to take us or a test drive. Wow! What a car. This will be my next car. The car is phenomenal, the current leasing program is extremely consumer-friendly, and Matthew is the guy that I want to work with. Working on some numbers for a trade, but everything has been great so far. read more

I have been working with Jordan @ lambo/mclaren for a few things. He bought my evo spyder from me with every promise delivered. They paid exactly what they promised too so I decided to buy my next exotic from him. I ended up with a new Mclaren GT which from the price to service I am more than impressed! Jordan and I will remain doing business for many more cars to come! Im a huge fan of this dealership! Great work Jordan! David W. read more

Purchased a MCLaren from NB and must say the experience was terrific. Will continue to add to my collection from this group.

Immaculate showroom, perfect location, great staff. Came here on consignment of my mclaren. Nick Jones was easy to get a hold of and met me at their showroom. Very professional, and easy going. If evident that he's very knowledgeable in his field and is patient in answering all questions. Reviewed my contract and had me in n out in no time. I'll be doing my high end car business here from now on. For this location and service, their fees and prices are less than I expected. They take good care of you. Will be back soon for my 650S convertible... read more

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This is for the Service department, I figure it was worth leaving a review especially since most people don't talk about the service department. It was a wonderful experience working with George on my McLaren 720s. I know most people think the dealership is just out to get you on repairs but I definitely didn't feel that way working with George. He was kind and helpful with the entire process. read more

Amazing Experience with Randy at McLaren and Lamborghini of New Port. When it comes to shopping for a car, especially supercars, you already have in mind what you want and most buyers are some how knowledgeable, so everything comes down to the experience of the purchase. Randy highly represented the McLaren name and brand, because you are not just buying a car, you are buying heritage and the opportunity to be part of a legendary brand. He was always polite, respectful, with great knowledge of the brand and the car in particular, always made time to call me several times out of his work schedule not only before I bought the car, but after, any time I had a question or request, no matter how silly or small he was there to help, always responsive, but never pushy and always professional and made my experience and purchase awesome, cant wait to go get my 765 after the experience I had buying my 675, Thank you so much Randy!! read more

Had a small issue with my battery because I didnt have car on the tender. Called got in touch with Bryan he was super helpful. Walked me thru process to get my car battery charged up and working. Didnt need to bring my car in. Gave me his cell number and responds to text which is ideal for me being a busy guy myself. The service level matches the car performance! Thanks again Bryan read more

My partner exclaimed that he felt like Julia Roberts in Pretty Woman when we were shooed away -- guess we didn't look rich enough to be in the area. Big mistake! read more

McLaren Newport Beach - Nice paint job - Car Dealers Near Me - Irvine, California

My experience with McLaren Newport Beach was extremely positive. In fact, I have never had an easier time buying a car. In truth, this was largely because of Jordan Haulk. Jordan was professional, honest and easy to speak with. He was straight forward with their pricing and went above and beyond for me in ensuring I got the vehicle I wanted. He made the entire deal easy and I was able to pick up my car within a coupe of days of speaking with him. Even more importantly, after completing the deal, Jordan has been extremely responsive to me in answering minor questions and ensuring that I am having a positive experience with my car. Although I live more than 6 hours away, I will continue to buy my cars from McLaren Newport Beach as I have found that their service, honesty and professionalism is unmatched read more

I'm very satisfied with the salesman work the front desk lady was very nice can't wait on the 650s very attentive read more

McLaren Newport Beach - Car Dealers Near Me - Irvine, California

Window shopping...stunningly beautiful cars!

The best Exotic Dealership in the United States. Have been dealing with them for almost 4 years and have only had the best experience. From Sales through Service. There events are second to none, and after having bought many Exotics, I can say without a doubt, they are the best. From Nick Jones in Sales to Troy Shane in Service, they will treat you right. read more

I had the pleasure of working with Thomas C. when purchasing my car. He was helpful and professional and provided exemplary service. I had a couple of special requests as an out-of-town buyer and he took care of everything for me. read more

I came in to look at 720s vs LT. Matthew was such a nice guy, so friendly, made me feel welcome. If I decide to buy, will only buy from him. read more

WOW! NICK WAS AWESOME!!!! Wanted a P1 but not realistic for me so ordering custom 650s carbon fiber everything. Had a few exotic dealers in la that always seemed to be adding in extra cost for this and that so was nice to have a guy actually give me the real value for our 12c. Wouldnot go to la naymore when newport guy here is the best and honest with real people. read more

McLaren Newport Beach - Car Dealers Near Me - Irvine, California

McLaren Newport Beach is the best! I've enjoyed working with these folks for several years and on nearly a dozen cars. I highly recommend them! read more

Great to work with on the sales end (Jeremy Hagen was fantastic). None of the usual car sales BS, they just helped me get in the car. This was a long-distance transaction, I never physically visited, but they were great about handling all of the paperwork, etc. over the phone and mail. I don't have any experience with the service department yet, but if they are 10% as good to deal with as the sales people, they'll get 5 stars as well. read more

I recently purchased a McLaren from Jordan Hauk at Newport Beach and I can't say enough about how great he was to work with.  Even though my transaction spanned a few months from beginning to end, Jordan was always patient, quick to respond, very detailed, personal and fair.  I highly recommend anyone interested in purchasing a supercar from Newport Beach to contact Jordan.  You will be glad you did, as I am. read more

I purchased a new '15 McLaren 650S from Nick Jones yesterday. What a car and what an amazing purchase experience. By FAR the best car buying experience I've had. I only intended to visit and learn about the brand as I was contemplating a Maca but knew nothing about them. Nick spent an entire day educating me, taking me for test drives, sharing what McLaren is all about. He and finance manager Laura really bent over backwards to get me into my car while keeping me comfortable with my options and subsequent decision. Thank you so much Nick, Laura, Pietro, Steve, and the entire team at McLaren. Oh yeah.......and the car....is.....fast! lol read more

McLaren Newport Beach - Car Dealers Near Me - Irvine, California

Great service and knowledge. I purchased a car from McLaren Newport Beach. Best experience in the exotic car business ever. People are knowledgeable and service department very responsive. read more

Easy and simple life is too short live and let live the good the bad and the ugly is all mixed up in this world.who cares

One of the best dealership hands down. Jeremy the sales manager is a great person to deal with. He is very knowledgeable, professional and trustworthy! read more

After 2 months of looking for the perfect car, I found it at McLaren Newport Beach, Newport Beach, CA. From the beginning Jordan Hauk was a pleasure to have as my point of contact. He was very knowledgeable and a low pressure salesman. I flew in from Denver, CO to Orange County and was picked up and taken to breakfast by Jordan. After receiving a world-class tour of the dealership, I finally got to see the car that I would buy. The 2015 McLaren 650S Spider had only 9,200 miles on the odometer and was in near perfect condition. I also met Nick, from the sales department, and he told me a brief history about the car and color (Volcano Yellow). I test drove the car and it was basically a new car. I could have never imagined finding such a perfect preowned vehicle. A CPO inspection was already performed at McLaren Newport Beach where it passed with flying colors. I purchased the car and a 2-year warranty. Then, Jordan arranged transport to Denver, CO through JP Logistics which was also another 5-star operation. JP Logistics took extra special care of my vehicle on the transport as well as covered the seats and steering wheel in plastic. As any of my friends would tell you, I am very particular in everything I do. I had a front skid plate installed and new Expel Paint Protection film installed on the underside of the door and carbon door trim. That was done perfectly. To prep the car for delivery to Colorado, Jordan deflated the lumbar supports in both seats to prevent any possible damage during delivery and filled the windshield washer reservoir with winter windshield washer fluid. All in all, this was the best car buying experience so far in my life. I would definitely recommend McLaren Newport Beach and Jordan Hauk for anyone looking for an excellent preowned vehicle or any other service on their vehicle. read more