Had an awesome experience here I wanted to write about even though I didn't actually end up buying the car. I feel obligated to do this because a unique place like this deserves more recognition. At the young age of 20 I'm already on my sixth car, so I've had rather extensive experience going from dealership to dealership for the past few years. Most have been okay, some have been pretty good while others have been horrible. This place however really stood out from the rest simply because of how low pressure and professional the entire process was. The car I was looking at was somewhat of a specialty vehicle, older with very low miles. This dealership is the first privately owned one I have been to which gives me the impression that the people who run it actually know and care about the cars they sell, who they're selling it to, and cars in general.
I want to start off by talking about the no haggle pricing. This is normally a red flag in my eyes, because it is often a way for cheap dealerships to overcharge customers who don't know any better. The thing is here, every single car had an INCREDIBLY fair price while never being so low it is too good to be true. I consider myself a "car guy" so I know a lot about vehicles that I don't even want to buy. I can honestly say I understand why they have strict prices, because bringing them down further would be unfair for the dealership. Cars seem to be priced according to their real world value. The car I was looking at, for example, was the only one like it in the state when it comes to the combination of mileage, year, and trim. So although it costed more than the blue book, it was more than a fair price considering all of this. Which is why I came over here to begin with interested in a car I wasn't even considering to begin with. Anyone who knows cars and knows their fair market value will have no desire to bring the prices down here.
The next thing is the sales experience. First off everyone was incredibly nice and respectful in a genuine way. No sleasy salesman vibes at all. I came in with my mom, and too many dealerships see this as a quick way to sell a car to possibly clueless customers. No one here pressured us to do anything. As I said, the car I was looking at was not an ordinary vehicle. For that reason getting pre approved was a slightly more challenging process. Thankfully, the lady who worked with me ( pretty sure it was this Darya woman the other reviewers spoke of) made things happen very fast. She let us know of a few financing services that give much better rates for these types of cars than the bank I was planning on using, and quickly started making phone calls. She was very determined to find the best rates available as I heard her talking on the phone. She ended up letting me do the test drive before the process was offically over to save time, since she saw that the way things were going we would get approved.
The test drive went very smoothly. One of their employees was in the backseat of course and we were making conversation about the vehicle. He let me know everything there is to know about the car. Once we got out, he told me what he thinks the cars weakspots are without me even asking. Also, I need to mention how great their selection is. So many cool, unique cars that you wouldn't find at most places.
I did not end up purchasing from this dealership only because I decided I'd rather buy something newer with more modern amenities. This is after they drove their car over for to a mechanic of my choice for free to do a pre inspection. Since I had very specific vehicles in mind I ended up buying from a different dealership that reminded me of how great this one was. This place treated me like an informed consumer as opposed to a possible paycheck. More importantly, the people here know about their inventory. When I bought my car from a different dealership, the sales lady actually said she "doesn't know much" about the model I was in. The people who work here know what they are talking about. For my next purchase, I will be going on their website first to see if they have what I want.
Also they had two really nice cats I got to play with while getting the paperwork in order. What more could you want? read more