We just had Meadows Farms Landscaping resod our front yard and it looks incredible. We had Arturo for our landscaper and Elmer was the lead for the landscaping crew. The crew went way out of their way to make sure our yard was perfect!! I highly recommend them!! read more

I called Meadowridge Farms for a consult. I was told the consult would cost $49, which I was totally fine with. I left my information and was told someone would be in touch to schedule a consult. My project is a little unusual in that it involves a very, very large stump in an unflattering location and really is an eye sore. Today I received a text message from Paul asking for the pictures I said I had taken, which I sent. He then recommends a stone wall and asking what kind of flowers I like. I said a wall would not look good in that location. He then tells me it would flatter my house. Keep in mind, he has not seen my house the location of the stump or what is near the stump. I told him I was not comfortable making decisions this way and would rather talk to someone who can come look at the project. He did not offer to come he simply replied OK, thanks. Guess my project was not big enough (although I gave no dollar amount) or they just don't need my money. I wil not be passing on any recommendation. read more

I saw an ad for a landscaping consultation for $69. I filled out the online application and waited for a response. A week later I called to see why no one had contacted me -- I was told that my request was in the system, they were busy, and someone would call me. I later saw an ad for the consultation at $49. I called again. I was assured that someone would call me. Believe it or not, I even placed one more call hoping that I could get a consultation. Finally, I called and left an official complaint. No apologies, no explanation other than they were busy. These exchanges happened over 4-5 WEEKS. We've found another resource -- will be spending over $10,000 elsewhere. read more

A year and a half ago we hired a landscape designer from Meadows Farms to replace a paver patio and build stone walls around it. We are retirees and tired of fighting with weeds between the pavers. I made it clear to the designer we wanted to do this to eliminate the constant weeding. Fast forward to today after returning from a three week vacation. We arrived home to 8" weeds and tiny ones in all the spaces. The "polymer" they place between the stones was supposedly going to harden but not crack with freezing and heating. Unfortunately, this is no better than the sand we had between our old pavers. I now have to spend hour weeding which pulls up the polymer with the weeds. The other option is to spray our patio with Round Up! We host family gatherings with grandchildren where we don't want them exposed to very harmful chemicals. I wish I could add photos to this review. We are very sorry we were sold this product. Do not make the same mistake. read more

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Another fantastic project with Jill and her team at Meadows Farms. Five years ago we did a stone patio in the backyard; this time Jill redesigned our front yard which was badly overgrown. Eric and his crew did a great job. Highly recommend Meadows Farms! read more

Meadows Farms Nurseries Landscaping - Landscaping project - Nurseries & Gardening Near Me - Chantilly, Virginia

My husband and I purchased over $100 of organic soil for a raised garden bed. When we asked if Meadows Farms gave military discount, we were told yes. After cashing out, I reviewed the receipt as the total didn't seem correct, and noticed there was no military discount given. My husband went back and spoke with the same cashier only to then be told the military discount is only for plants and not bags of soil . Not sure why we weren't told this when we ask since the cashier knew what we were purchasing. This is frustrating because either you give the military discount or you don't. read more

The landscape designers are fantastic, the local nursery teams, outstanding and super helpful. The actual landscape teams and customer service not so much. Landscape customer service team is truly lacking, their manager tries to make things right but after a second and third chance we are done. It took 5 months of repeated calls snd emails to get someone to just acknowledge our plant warranty. Another month to get someone to coke to my home. While the overall planting done was great I am still wary of regrowth for perennial bulbs that have been dug out 3x now. Customer service reps are rude and unprofessional, shouting back and forth while on a live call. Telling me I should just go pick some new plants and install them myself at cost. UPDATE: June 2024 An extended warranty with substantial discounts exists so you would utilize if your plants die (which they will when planted in the dead of summer) to recoup some of your cost - some of mine did. I began emailing in March 2024 as instructed, email responses take days to receive, they lack basic information and ignore basic questions. I'm still battling to have plants reinstalled and even the managers don't respond. RUN, RUN FAST. read more

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I've had a couple of issues with Meadows Farms since my landscaping project in the Spring of 2022. I've had a couple of plants die, but I won't entirely blame Meadows Farms because there are so many factors that could contribute to a plant not surviving... although I do think Meadow's plant quality is suspect. Anyway, each time I had an inkberry holly replaced, which has been in two separate instances, the plants have all looked different. The most recent replacement was laughably smaller than the plants just planted a year ago. When I called customer service about the plant sizing and differing quality, they just say this is what they have and if I don't like it I can wait until the Spring and go visit their store... I get it, but the customer service isn't great. Next, every time I call customer service they just answer and say please hold... and 50/50 if they ever pick back up and if they do the cheeriness of the person on the other end of the line is grim. When scheduling calls to set up a re-planting, they give me a date and time and say that's all they have, but I can go back in the queue to be scheduled again... which could take weeks? Odd system and poor customer service. 1.5 years after the install, I have inkberry hollys that haven't grown much and iteas that are gigantic, creating a pretty ugly design in front of my house. Feels like a better landscaper would have foreseen that issue and picked different plants. I'll probably have to rip out the iteas on my own and come up with a better plan and buy better plants from GreenWorks. Ultimately, it's my bad for picking Meadows Farms. They were the cheapest option and you get what you pay for. Only reason this isn't one star is because of the price... and the install / design guy was nice. read more

Meadows Farms Nurseries Landscaping - Recently replaced holly on left, vs. one replaced six months ago middle vs. original install spring 2022. - Nurseries & Gardening Near Me - Chantilly, Virginia

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I've been a long-time Meadows Farms customer and have spent a lot of money at this plant nursery in both landscape installations and as a gardener who enjoys buying plants. My kids love going to the nursery and generally we have a wonderful experience with the staff (We love Ms. Jenn!) This review is related to the retail nursery and the constant issues I have with mislabeled pricing, specifically at the Nursery in Chantilly. Numerous times signage has labeled a plant as one price but I have been charged another, always higher price, when I check out at the register. A couple of days ago I purchased two anemones that were labeled at a price of $14.99, with an additional 20% to be taken off at the register because I am part of their VIP membership. Once at the register, the anemones ring up at $19.99, not $14.99 as labeled. Because I have had so many issues with MF and their mislabeled prices, I had a photo ready to show the cashier and assistant manager. I showed the assistant manager that the price advertised above the anemone as the "Meadows Farms Price" was indeed $14.99. After hearing the assistant manager rudely explain away that the price must've been a mistake when their team was printing prices in the computer (as if this is somehow my fault!) she reluctantly agreed to adjust the price. The assistant manager (Miss M.P) adjusted the price to $14.99 but refused to apply the VIP 20%. I was literally told by Miss M that "we", as in Meadows Farms, would be "getting gypped" if she applied the VIP savings (yes, she actually said and I quote "we would be getting gypped") because that price would be lower than the price coming up on the computer ($19.99 with additional 20%). Her tone related only her concern to not be the one getting "gypped" as if I was trying to pull something over on her, which I was not. I have been a loyal customer to MFN Miss M was not kind in her communication with me and certainly wasn't in a mood to satisfy the customer, so I didn't push the issue further with her (this whole issue was a difference of $6 bucks) Her cashier however, was quite polite and looked embarrassed by Miss M's handling of the situation. (The staff at the nursery has always been awesome. My issues in this review are related to the pricing inconsistencies and the assistant manager.) Clearly the assistant manager could use a basic lesson on business and the importance of customer service because she personally isn't the one losing out; the customer is losing out as well as the company! I shouldn't have to constantly quibble over prices because MFN can't properly label the prices of their plants to match what is in their computer database. Numerous times I have thought I am paying one price for a shrub or perennial only to find out that I have paid more than I should have according to what was advertised on signage in front of the plants! Just to provide one more example I was tempted to grab a Japanese Maple as these were advertised as 50% off in the "Yard Sale"savings event. I did not buy one though because the plants had "VIP Savings" tags labled on them showing they were 20% off. Here again would be another issue of quibbling over the price...the customer communications say the trees are 50% off but the tag at the nursery hanging on the tree says 20%. I wasn't willing to drag a tree to the register only to be told I wasn't going to get the advertised 50% off. Well the real loser in all of this is Meadows Farms because after this interaction I don't really feel comfortable returning or using them again for landscaping services. It's too frustrating to have to constantly wonder whether the price I see advertised in front of the plant is truly the price or if I will be charged a higher price at checkout. I try to support family owned businesses but when I can't trust pricing and the company doesn't honor advertised pricing, I probably need to take my business elsewhere. I can't risk getting "gypped", right? read more

Meadows Farms Nurseries Landscaping - Nurseries & Gardening Near Me - Chantilly, Virginia

I'm not someone who rushes to Yelp to complain, but after THREE visits from this company, I feel like I have no other choice. I spent around $5K to have three areas landscaped, and the entire experience was a complete and utter disaster. From the very beginning, Lewis, the landscaping consultant, completely ignored my wishes. I told him multiple times that I wanted already established plants, ones that were "fluffy" and "full," knowing they'd cost more--and he completely disregarded it. To make matters worse, I asked him several questions before the planting appointment, and he only answered one, leaving the rest completely unanswered. I have text messages to prove it. - The first appointment was canceled due to "weather," even though it was a perfect 65 and sunny that day. On the rescheduled day, they showed up at 3:33 p.m., way outside the promised 12-2 window. No one bothered to call to say they'd be late, and mind you, I took the day off work to be present, so I wasted 8 hours of PTO that I'll never get back. - The foreman had no idea what was going on with the mulch and dirt schedule. He had no clue if the retaining wall area was even going to be touched that day. He was so lost on Lewis' plans that I had to step in and correct him repeatedly. - At one point, I had to tell him he missed removing sod from an entire area and he said, "Oh, yeah, you're right." ... What? If I said nothing, they'd have just gone on! - I confirmed THREE times with the foreman that three holly bushes would be planted by the retaining wall, with the fourth one on the side. Yet, when I went outside, I found two bushes in the retaining wall area, one on the side, and the fourth bush nowhere to be found. I pointed out the clear miscommunication, and the foreman had the audacity to say, "Well, I only have three..." and pointed to the drawing. Yeah, no kidding, but I paid for FOUR! YOU need to communicate with your people better, Lewis. - I also confirmed TWICE that I did not want the plants placed over the recently installed French drains. Guess what? That's exactly what they did. - They put dirt directly onto my newly sealed driveway and used metal shovels, leaving deep, ugly dragging marks that we had to fix ourselves. - The two rose bushes and large fern that were supposed to be replanted? They were just thrown in the trash. (They did say they'd replace them, but I'm still waiting on that.) - The foreman promised he'd return the next day to mulch because they rushed through the landscaping after showing up late. He also said he'd bring the missing fourth holly bush and would move and replant everything properly. That never happened, but of course, they still had no problem charging me for it. - The sod they placed by my already established roses is completely dead. I've watered as asked and it's completely yellow. In short, I'm absolutely livid with this service. After I filed a complaint, Chris came out to "help," but all he did was add to the problem, leaving me with an even bigger bill. It's been two days, and no one has reached out to schedule a time to come fix the mess they've made or replace the plants they completely botched. I'm beyond frustrated and deeply regret ever hiring this company. read more

Business is so good/busy that prospective clients better bring their game ($$$ - BIG job). I apparently don't have game, and after three weeks still no estimate for the job. Not even the courtesy to let you know. Thank you Meadows Farm Chantilly. read more

Meadow Farms did an amazing job for us! Our side yard was overgrown and needed an complete redesign, and we are so happy we choose Meadow Farms to design and complete our project! Our designer Carolyn worked with us and created a good plan. She explained the process and answered all our questions. She also recommended Mike Ezzo at Cavalier Tree Services to remove all the our trees, etc. Mike and his team did a great job clearing the property for us. Meadow Farms worked with us on the schedule and arrived on time today. The team did a great job with the detailed layout, and installed our 12 trees quickly and with perfect placement. We are very happy we choose Meadow Farms Landscaping!! read more

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I have a 9000 square-foot sod job that I want plus a bunch of more work and I called and left several messages for this Landscaping department and they never even bothered to return a call. I would caution anyone to work with people who are interested in your work and don't lack integrity like this group seems to read more

Thanks to Mr. Meadows and Sanford, my project turned out even better than imagined. Meadow Farms made everything right and kept all promised. read more

Meadows Farms Nurseries Landscaping - Patio and pond - Nurseries & Gardening Near Me - Chantilly, Virginia

I had a 3-man crew come out this morning to mulch the beds in my front yard. The foreman, Erick, was personable and we spoke briefly about the scope of the work. Once they started they didn't stop until they were finished with everything clean and neat. The whole process was a pleasure and it looks great! read more

SPAMMERS. I live thousands of miles away from them, but I still get many emails per week. I NEVER subscribed. They have no proof of my subscribing. (why would I?) I've unsubscribed. I marked it as spam. I screen captured video recorded me unsubscribing and sent that to him. I've contacted Jay M @ jmeadows@meadowsfarms.com dozens of times BEGGING for him to unsubscribe me, he will not. He will not reply anymore. Why would you do business with someone that just likes to spam you? What kind of malicious intent is that? They WILL NOT STOP! read more

Meadows Farms Nurseries Landscaping - Non-Stop (literally) spam - Nurseries & Gardening Near Me - Chantilly, Virginia

Meadows Farms is a really great swell place to get Ornamental thangs for any season, especially: Halloween, ThanksGiving, Christmas or home showings. They have the best "Grass Muhl" in Virginia read more

I took advantage of their offer of a consultant coming to the home. She made some great suggestions. So, I had a four-man crew come to landscape two parts of my yard. They did a great job! And, since I had extra dirt, they went around and filled all the holes in my yard free of charge. I would definitely use them again. read more

When it comes to garden plants etc. Meadows Farms does okay, but when it comes to fresh-cut Frazier Fir Christmas trees they do great! Their supplier is in Quebec Canada and they have produced the most beautiful trees that I've ever purchased anywhere. Well done Meadow Farms on Leesburg Pike in Reston. John K Nusbaum Reston read more

A French drain system was installed in my backyard yesterday. The crew was on time and the work was excellent. Except for when one of the trenches were being dug they hit a privately installed power line from my home to the shed which knocked out the power. I was told that I would have to call out Pepco to fix. Pepco comes out and says they are not responsible for it because it was privately installed (by the previous owner) and that I'm responsible for it. I'll have to have an electrician come out. Now herein lies the problem. Had I been told by Meadows that I was responsible for marking any privately installed power lines it would have been done. Ms. Utility, arranged by Meadows, did come out and mark my front yard up nothing in the back yard. I never spoke to Ms. Utility either. So I was unaware that that private line was my responsibility for marking. I call Meadows and speak to Katherine who was extremely rude. I understand she was just stating that Meadows is not responsible for the repair of the private line. As I kept trying to explain to Katherine that it was Meadows due diligence to make sure the homeowner is aware of all their responsibilities before any work is performed by them she consistently cut me off and talked over me. I was never told by Meadows that I was responsible for marking that private line. The arrogance and rudeness of Katherine is definitely a poor representation of Meadows who had such high ratings. This is is why I can not give them 5-stars. I left a message with manager who she transferred me too. Let's see how they handle this and if their reputation is really all that. read more

I remain dissatisfied with Meadows Farms. I had 4 fruit trees purchased, delivered and installed by Meadows in June of 2019. 3 of the trees are doing great, not much fruit yet, but they're getting there. My peach tree however is a goner. No leaves. No fruit. No life. Completely gray. Emailed Meadows as they supposedly stand by their trees only for them to first deny that the trees were theirs, then say the warranty is only for a year. A decent organization would have realized that in June 2020 we were in the throes of a global pandemic and people weren't worried about fruit trees! The tree was in fact dead last year, but again we were in lockdown at the time. Very frustrating!! read more

Meadows Farms Nurseries Landscaping - a bare tree in the grass - Nurseries & Gardening Near Me - Chantilly, Virginia

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The team from Meadows Farms did a fantastic job with our landscaping. Vicki, our designer, listened to our ideas and improved on them, giving us a design that was even better than we imagined. Carlos and his install crew worked tirelessly through the hottest days we've had so far this year - and even in a downpour - to get the job done right and quickly. Carlos made a few tweaks to the plans as issues came up but always discussed them with us first. He even moved our existing fire pit to center it in the redesigned area! When we added 7 more Arborvitae trees in the middle of the project, Vicki was able to have them on the truck the next day. We are so happy that we called Meadows Farms and are already in discussion for more projects. read more

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I am so happy with Meadows Farms. I wanted a front and back yard expansion/re-design to my existing garden. I was fortunate enough to speak to Robert Monastra landscape designer/garden whisperer. He listened to me and gave me a beautiful design that was exactly as I had envisioned. Within days, I had my new garden. Thank you Robert and Meadow Farms! read more

I spent almost 10K with Meadows Farms to landscape front and back yard. After a ton of back and forth with Robert Monastra, the work was finally done on 11/17/2022. Very happy with everything that was done at the time. Of course won't know exactly what it looks like until everything starts to bloom. Rob told me that he would be back in touch in January to have me sign the contract for the yearly service contract. (Another 4K that I was going to spend) Have not heard from him or the company. Emailed him and Meadows Farms several times and left a voice message. Still nothing!!!!...I went with them because I assumed they were reputable. Now I have to look for someone else to do all of the things that Rob promised. SAD Update: I didn't mean to sound like I was bashing Rob...he did a great job and I loved working with him...sorry to see him leave!!!!...he came by to see what needed to be fixed...fingers crossed!!! read more

When my wife decided she wanted to have a couple of flower bed put in over an existing lawn, I suggest we have a landscaping company design and install the flower beds with the expectation they would give suggestions and advise, as well as provide a quality product. I obtain two estimates with Meadows Farms being the more expensive one but decided to use them, thinking they would be the more reputable company and would do quality work. On April 12th Meadows came out and installed the flower beds which we did not inspect before they left. Later that afternoon we went to look at the flower beds and noticed some clumps of grass in the flower beds. After moving the inch of mulch, it was notice that there was no weed barrier put down. This was a surprise to me as one would think a weed barrier would have been placed when installing a flower bed over an existing lawn. Within days of the installation weed and grass were growing through the mulch in multiple Areas. On April 19th, I called and spoke with customer service and explained the problem. The person indicated a weed barrier was not part of the estimate which I agreed was not shown on the contract. I tried to explain to the person I was not trying to say it was, but that there is an expectation that if this was not part of the estimate, that the designed would have suggested it or mentioned it when he met with us, knowing weed would be coming through the mulch within days. His response was the designers do not make recommendation. I pointed out to him this is not true, as the designed was the one who recommended the plants and the design of the flower bed. I also pointed out to him the other quote we received from another company did include a weed barrier which we did not mention to them. I have no expectation of receiving something for free and am willing to pay for the weed barrier. However, I do not feel I should not be charged labor for the removal of the mulch or any necessary replacement mulch. I thought I was using a professional company to do a complete estimate and make any suggestions which would include letting us know that a weed barrier would not be included with the work and making a recommendation for a weed barrier knowing weeds would be growing through the mulch within days. While I gave a 2-star rating overall, I give your customer service a 0, as I felt as if he did not want to listen to my concerns. read more

I recently ordered 5 trees from this company and have had a horrible experience both getting them to acknowledge I paid a down payment for a contract and to arrange delivery and installation. I have never dealt with such a disorganized company as this, absolutely atrocious customer service probably because they are such a big company and do not really care about performance and satisfaction of their clients at this point. Do yourself a favor find a smaller vendor that still cares about doing a good job and treating their customers like they are valuable. read more

We worked with their landscape design department on a patio and rain garden project. There was poor project management from the time we signed the contract. They provided the subcontractors with a concept sketch that left out key details and failed to provide adequate measurements. The "rain garden" was a gravel bed with no depth, and overflowed back towards our basement, causing flooding. The carpentry and stoneworking teams did not coordinate, leaving to steeply graded slope between deck and patio that washed mud onto our patio. The person who planted the plants had no idea what they were, where they belonged, or how to care for them, leading to sun damage. They originally said they would fix the stone and rain garden issues, but now are charging us to fix them. Apparently, our friends also worked with meadows farms and had a horrible experience. We should have asked around before using their landscaping service! read more

Meadows Farms Nurseries Landscaping - Nurseries & Gardening Near Me - Chantilly, Virginia

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Best place in the area for landscaping and supplies. Beautiful selection of annuals. I go every spring and always end up buying more than I should! read more

Scheduled to have my yard aerated by Meadows Farms Nurseries. No one could beat the price they offered. Scheduling was easy and staff was great to talk to, very accommodating. Mariano was there to do the job right on time and did a tremendous job. The yard is covered with dirt plugs, just like it should be! Thank you for doing such a great job! Meadows Farms has always been my go to for plants and now they've become my yard maintenance company too!!! read more

First let me start by saying that this is my first ever review and I am a local small business owner so I understand how important on-line reviews are. But unfortunately I feel that leaving a negative review might be my only option to get the Meadows Farm team to work with me and get a timely response (or any response at all). For approx. the last 3 years I have been dealing with Meadows Farms over a variety of issues and each and every time has been an absolute circus. We spent A LOT of money with this company on Landscaping and have had nothing but a frustrating experience from the beginning. The issues range from scheduling mix-ups, no-shows, unresponsive messages, & more unresponsive messages. My wife and I are absolutely the FURTHEST from being high-maintenance. Actually, we have been probably too lax in our dealings with this company. We thought that working with a large, established company would be our best bet when it came to landscaping but unfortunately we were wrong. Maybe Meadows Farms has gotten too big for it's own good and lost all of it's quality control and customer service? Hopefully this review does not go ignored......We'll see. read more

I have had dead plants and contacted them many times. No reply, no call nothing. When i call i'm placed on hold and no one answers. I have emailed the correct people, attached photos and still nothing. read more

We had a significant landscape project completed in our backyard including stone slab steps, drainage fixes, stone wall, sod, and some bushes. I would break the stars down into different groups. First the good part. The teams (unfortunately plural here) that came out were diligent and did try their best. For customer service Harry was awesome and he would get five stars. He is the only reason anything got done. Now the not so good. Design - zero stars. Negative if I could. Very nice initial consult, I thought we were on good footing however, we were talked into a different design that turned out to be awkward and nonfunctional. We tried multiple times to reach the designer including the day of the install and could never reach him again. Customer Service even told us they would have the designer call and he did not. The day of the install, the team could not interpret the design. It was like there had been no discussion between the designer and the team and we were told specifically that install day would be smooth and the designer would be available if needed. It took another 4 attempts to 'fix' the design. The problem was that we were fixing something we did not like. It is very disappointing when you spend three months trying to make a poor design feasible. Customer Service (at corporate) also gets zero stars. They were not interested in fixing my issue, only when I was going to pay the balance. In the end I would highly advise against using their design services. If we would have had any idea that how much we paid was going to result in the product we received we would have never done this. read more

Loyal customer but had been totally disappointed. For full disclosure, I am not a landscaper by profession. Since 2014 or 2015, between 2 properties, my wife and I have spent close to $20,000 with Meadows Farms. My most recent purchase was August 30, 2019. I purchase approximately 20 compacted holly shrubs. Six of these shrubs were not doing well, so I first called to advise and was instructed to bring shrubs in (not send a picture ). I dig up the six shrubs, drive to Clarksburg location, only to be told "there is still green leaves on them and they may come back", warranty only kicks in for dead plants. Instead of finding ways to keep a loyal customer happy, the manager was looking for ways to not correct problem. Unfortunately, I had to post a negative review (which I don't normally do), but it prompted communication with the owner. He listened and was very attentive to my issue. He went above and beyond to correct the issue. FAITH RESTORED! Based on the quick resolution to my issue, I would recommend Meadows Farms, and will chalk my experience up to the manager could have had a bad day. We are all entitled to have a bad day. read more

Meadows Farms Nurseries Landscaping - Compacted Holly - Nurseries & Gardening Near Me - Chantilly, Virginia

I loved working with my designer Hugh he designed a beautiful patio, great selection and the warranty is great! The individuals that came out to install were also amazing! respectful of the property, worked hard and did a great job. All of my black eyed Susan (about 10) developed a fungus after a year (not under warranty)However the ones I bought from another store planted just one bed over are doing great.... The process of getting projects completed is extremely frustrating. You are constantly dealing with different departments. It would be great if notes were kept on your account about what needs to be completed, what has been done, paid for etc. It would also be less frustrating if the person on the other end of the phone was more respectful. I gave 3 stars not because of the quality of the work but the customer service, calls are not returned in a timely manner, and the people I have spoken are extremely condescending. read more

Based on prior Yelp review, Jay Meadows reached out and tried to rectify our experience with Meadow Farms. We do give him credit for reaching out right away, after we posted the Yelp review. Mr. Meadows had Annie, from customer service, work with us to pick out a Crape Myrtle, she even sent us a picture, so we could approve it before we accepted delivery of it. Annie Blumberg was awesome and worked diligently to get us an installation date. The crew that came out, were punctual, respectful of our property and cleaned up after they installed the new tree. My only critique was they didn't let me know that they had left, and didn't water the tree prior to leaving, nor removed a tight zip-tie on one of the branches. Those last two items we were able to take care of, so there was no need to contact the office in regards to that. The three stars is for the remaining plants that are still struggling. Plus, the amount of work it took to get a dead tree replaced and our overall experience with the company. Three months of calling and calling and getting push back each time. It took my original Yelp review, which I posted out of frustration from not getting anywhere with the customer service department, for anyone to hear me. So thank you Yelp. I'm hoping Mr. Meadows works with his customer service department so this doesn't happen to anyone else. He and Annie were good examples of how a customer should be treated. So we end this process on a positive note! read more

Meadows Farms Nurseries Landscaping - The new Crape Myrtle planted June 27, 2018. - Nurseries & Gardening Near Me - Chantilly, Virginia

Sent an inquiry through yelp and got a response two days later that I needed to call to set up an appointment. I called and spent way too much time on the phone while the gal tried to decide who I needed to talk to. Apparently I need to work with a designer and pay before anyone will even come out and look! So I hung up. NEXT! read more

Wonderful work all around on our complete front yard rehabilitation. We compared 3 other companies and chose Meadows Farms based on professionalism, warranty, and price. Two years ago a fire almost destroyed our house; with the Lord's mercy and good insurance the house was rebuilt to beautiful condition (shoutout to Jenkins Restorations). But the yard still looked bad. Firemen had crushed the foundation plants, old drain pipes were excavated and replaced, and it was scarred with weeds, broken glass, tree removal holes, and ruts from heavy equipment. Kevin G was Meadows Farms' designer. He answered our questions well, balanced listening and advising, and responded right away to several email exchanges and changes. Scott, Sergio and Emerson installed a cobblestone walkway expertly, artistically, and with good humor despite some big setbacks with demo and weather which turned a 2-day job into a 4-day ordeal. The landscaping crew headed by Eric and John, did a beautiful job turning a disaster front yard into shaped beds with trees and perennial garden selections, and adding soil and seed for the lawn. The scheduled work was even moved to 3 weeks earlier than projected! Plants are small now but beautifully healthy, and well placed to mature and look even better as the years go by. The walkway is a stunner. We are just super grateful. Thank you all for your dedication and for turning disaster into beauty. read more

Worse computer service.....back in April they came out and did a job we paid them to do....this is what they left us with....after 6 weeks multi phone calls and emails they finally came out without us knowing and fixed it.....at least I think it was them....spoke with the owner about lack of communication and he could careless read more

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Not happy at all! For 7 months I can barely get a hold of anyone. I paid for a designer to come out. Yes she did provide me a design, but that is it. After a few months I finally convinced my husband that I wanted this done as an Anniversary gift. But I couldn't get the designer to call me back. Now I learn that I'm not in the system because I I won't pay a deposit. All I want is a conversation. Nothing. They wont help me further, even when the entire scope of the job is different. I used to do on-site sales, I helped my parents run their business for 10 years. I believe in good old fashioned customer service and this company has been ridiculous. I wish I would have read these reviews first. I am so disappointed in them. I just wanted to ask questions and have a conversation about other options. Empty promises of calling me back. Horrible service. Why would I want to sign a contract & give you more of my money? No, you have to prove yourself to me first. I paid the design service fee, shouldn't that show that I am serious?! I dont care that it is separate. All you care about is money and your "big name". Save yourself time & energy, don't choose Meadows Farm. read more

The "owner" came out for an initial design consult. He looked around for about 15 seconds, said our yard was a disaster (its not that bad) and left. The most unprofessional piece of garbage I have ever encountered. We were willing to spend thousands at his nursery, we will be going elsewhere. read more