My recent experience with MedVet in Roscoe Village was positive. Everyone From the Doctors to the Support Staff were good at keeping me informed and calm. I had to bring my 15 year cat, Renée, in for Anemia after my primary vet (@ Broadway Animal Hospital - word of warning - stay away) caused some pelvic fractures while performing surgery. MedVet Doctors told me the positives doing something and also any negatives. For example the Anemia needed a transfusion (positive), but the pelvic fractures may have a leakage, which will effect have the transfusion may help (negative). They kept me informed during the 3 days, 2 nights (2 days & 1 night in ICU) she was there. The staff give great care for Renée and allowed me to visit her before and after my work days. The entire staff showed Renée empathy and mentioned how beautiful she is. You cannot ask for a more caring place for your four legged companion. Four stars were given and not 5, because I found that follow-up calls were badly handled even after I called them. And how they handled the Pathology (about the cancerous lump) information from my primary vet was definitely a negative. But after those two weeks, Renée is back to her routines of walking with me down a hallway (now with a limp), eating her daily meals, and just being a happy cat. Her positivity in dealing with all this is amazing. read more

MedVet Chicago - Veterinarians Near Me - Chicago, Illinois

I am extremely disappointed and upset with the care my cat, Bunny, received at MedVet under Dr. Alyssa Matos. After approximately $6,000 in veterinary bills and multiple procedures, Bunny's condition was not improved--in our experience, she was left worse off than when we started. We trusted Dr. Matos and MedVet with Bunny because we believed we were putting her in the hands of specialists who could help her breathe more comfortably. Instead, after everything Bunny was put through physically--the procedures, recovery, medications, repeated visits, and stress--she is still struggling with significant breathing noise and honking. Watching an animal you love go through invasive treatment only to end up worse is devastating. What makes this especially upsetting is that we followed the medical recommendations given to us and spent thousands of dollars doing so. At this point, even our regular veterinarian has advised us not to return to MedVet, and we are now pursuing another specialist for Bunny because her problems remain unresolved. I deeply regret allowing Bunny to undergo this course of treatment. I feel that she went through an enormous amount physically without receiving the outcome we were led to hope for, and our family has been left dealing with both the consequences and an approximately $6,000 bill. I am requesting that MedVet formally review Bunny's entire case and provide an appropriate refund for the care and procedures that failed to resolve her condition and, from what we have observed, left her worse. Bunny is not a bill or a case number. She is a beloved member of our family. We trusted this hospital and Dr. Matos with her health and quality of life, and I am profoundly unhappy with the result. I would strongly encourage anyone considering treatment here--particularly an invasive procedure--to ask extensive questions about expected outcomes, complications, alternative treatments, and what happens financially if the procedure does not improve the animal's condition. read more

Awful experience. It's a year later, and I'm still angry. Medvet is the full on private equity owned experience. The first thing you are asked is to get out your credit card because the clock is ticking. Every 8 hours (if I recall correctly) you get charged if your dog stays in the facility-and I don't mean a small amount. Dr. McCallister, in neurology has ZERO bedside manner. She rarely returned phone calls, normally leaving that to a tech. So when you have follow up questions-they can't be answered because they don't have the experience (not their fault). Irritatingly, I would hear the doctor in the background telling her what to say. Just jump on the phone! This isn't the type of experience you expect for $8000. Recently, my friend's dog experienced neurological symptoms. She asked what I and a third friend had experienced at Medvet. We both almost shouted in unison "avoid it like the plague." She took her dog to U of I and has nothing but great things to say about it. And don't even get me started on how much more reasonable the bill is. I've encouraged my vet, my dog's physical therapist and any friend who asks to stay away from Medvet. read more

I know this to be a great emergency vet, however wait times can be extensive if more critical cases come in. So it's really just dependent on the day. After 4 hours of waiting, my dog still hadn't been seen, so we ended up calling Scout vet and were able to get a same day appointment. In the future I think I'll only return to med vet in an absolute dire emergency. If your pet is stable, I suggest taking them elsewhere to avoid long wait times. read more

Awful experience. Really awful. Our dog has cancer and has been in treatment at a different (amazing) vet hospital. Her cancer spread a month ago and we ended chemo treatment a little earlier than expected. We came to MedVet because she was presenting some symptoms of pain: licking her lips, shaking, and she yelped a few times when we touched near her abdominal area. We waited about 10 minutes and they brought us back to a room with small pet urns on a shelf. When the tech came in she said they would take her back, put a catheter in, and bring her back to the room. We were extremely confused since no one had even looked at our dog or spoken to us beyond reception. We asked if this was for euthanasia (shocked) and said we were there for an exam. The tech was also surprised, obviously, and made an excuse that whoever we spoke to at the desk must have been on an overnight shift and very tired. We were so upset and angry that we just walked out and drove the hour to our amazing other vet hospital. I'll never be back here and I'll be telling everyone I know to avoid this place. What an incredible lack of communication. read more

Everyone is very professional and kind. The doctors are incredible. Dr. Luethy has been my go to for decades and if you need a cardiologist-- you must see him. read more

They won't allow zero stars If they did I would have clicked it. Bottom line.. If you love your pet DO NOT BRING THEM TO medvet.

With a cat with a serious congenital heart defect, she needed an echocardiogram and this is one of the few animal hospitals in the Chicago area that provides this diagnostic testing on animals. Dr Luethy was amazing. Maybe the most informative Dr I've ever been to --animal or human. He covered everything in detail in ways that I could understand. It isn't cheap. $1,000 for the consultation and echocardiogram. But hopefully with meds, she'll live a long life. Without this diagnosis and treatment, it'd be a grave prognosis. So thankful for Dr Luethy. read more

The short review: my baby girl is now gone, and Oz Animal Hospital and MedVet did nothing to help her. Two weeks ago, I took my cat to Oz Animal Hospital to see Dr. Bruner for what I thought was an ear infection. Instead, I was told she had a "mass" with a secondary infection. A tissue sample was taken and sent to pathology. We were sent home with antibiotic ear drops intended for dogs (used off-label on my cat) and told we'd need to see a surgeon or dermatologist. The biopsy came back inconclusive because it was dead tissue. Meanwhile, those drops began affecting her inner ear almost immediately. Within three days, my sweet girl was losing her balance and acting completely unlike herself. I then went to MedVet Chicago to see Dr. Wyatt, hoping for urgent care. He examined her and admitted he wasn't sure there was even a mass, but his recommendation? A series of tests and surgery totaling $11,000. I stopped him and said, "No one has treated the infection. Can we please start there?" I requested a bacterial culture and an antibiotic injection. He took the culture but refused the injection, saying systemic antibiotics aren't typically effective for ear infections and that topical treatment would be better. He said that he would call with results. Two days later, he called with preliminary results and said he'd call again five days later (after Labor Day) with the full report and a treatment plan to get us started while we waited to get into a dermatologist elsewhere (earliest was October 8). I asked again for an antibiotic injection, and again, I was told to wait. Meanwhile, my cat was declining rapidly. When her condition worsened, I called Oz Animal Hospital sobbing for help. None of their three locations could see her. I asked if she could at least get an antibiotic injection, and they told me to contact MedVet. So between two supposedly reputable veterinary providers, I was told to wait, to go elsewhere, and to do nothing while my baby's life slipped away. Yesterday, she passed away in my arms. And it didn't have to happen. What did I learn? That Oz Animal Hospital and MedVet Chicago failed my cat at every step. No urgency. No compassion. No basic care. Just expensive recommendations and passing the responsibility back and forth. If you value your pet's life, please do not trust these clinics. Ask hard questions. Demand action. Don't assume these people will do what's right for your pet. They didn't for mine. read more

MedVet Chicago - Veterinarians Near Me - Chicago, Illinois

Avoid at all costs. Was put in a room for hours and the vet never came. Eventually just gave up and left. Awful experience

This was not a great experience, and unfortunately, it was very evident from the beginning. I understand that veterinary clinics can be stressful environments, especially when our furry friends are sick, but I expected more compassion for pet owners--humans--who are going through difficult moments. After checking in and completing the usual paperwork, I was faced with the unexpected pressure of making immediate decisions regarding services and payment before my pet was even seen. While I understand the need for financial procedures, the timing and tone made the process feel cold and transactional. Sadly, I didn't receive good news about my pet's condition and was forced to make the heartbreaking decision to put him down. The doctor, to their credit, was very sympathetic and understanding. They allowed me some time in a private room to say my goodbyes before the procedure, which I appreciated. However, the staff member who entered afterward completely lacked empathy. There was no recognition of the emotional weight of what I was going through--just an abrupt focus on payment and logistics. I understand this is a business, and services must be paid for, but when someone is grieving the loss of a beloved companion, some compassion goes a long way. Especially considering you already had my credit card on file. What should have been a moment of dignity and care for both my pet and myself felt rushed, cold, and centered around money. I sincerely hope the clinic can provide more empathetic training to their staff in the future. No one should feel like their pain is just another transaction. read more

Huge thank you to the team at Medvet. My senior pup was suffering from pneumonia aspiration and was rushed to medvet from our vet as she was not breathing well without oxygen support. My poor girl barely made the 15min drive as she was struggling to breathe. Upon arriving the team was quick to respond and also provided a special waiting room and social worker to make sure i was also being supported in this extremely emotional and stressful process. Doctors were compassionate and thorough through her whole 2 day stay in ICU. They were communicative in every step and made sure i felt confident in all the next steps of her treatment without making me feel like i was being pressured or taken advantage of financially in such a traumatic time. After 2 days in ICU, my tough girl pulled through and was able to come home to rest and recover. I truly believe they did everything to bring her home to me and genuinely care about their patients as well as their owners. They created a safe place to feel and stay positive while also being realistic and leading with empathy. Additionally, facilities were clean and professional just as any human hospital should be. My babygirl is now on the road to a speedy recovery. Thank you to the team at Medvet for saving my best friend. read more

MedVet Chicago - On our way home. - Veterinarians Near Me - Chicago, Illinois

I first visited Medvet 10 years ago when my now 10.5 year old French bulldog consumed grapes during a walk. He was hospitalized for a week, which was absolutely terrifying for this new dog owner, but the staff was very kind and patient, regularly assuring me everything was going to be okay. He left the hospital with no permanent kidney damage thanks to their excellent medical care. I visited Medvet with the same pup again about six years ago for an oncologist consultation following two surgeries removing a total of four mast cell tumors. The oncologist was so knowledgeable and compassionate during the initial consultation that I was finally able to relax a bit despite not yet knowing if the cancer has metastasized. After an ultrasound and some bloodwork, he was able to give us the great news - the cancer had not metastasized. My pup has not had any health issues since. Two weeks ago, I rushed my 16.5 year old Bengal cat, Stevie, to Medvet after she suffered what appeared to be a stroke. Her health had been declining over the past year (zero health concerns prior). Our regular vet was concerned she might have cancer after reviewing bloodwork results six months ago, but since I refused to put a 16 year old cat through chemo or radiation, we decided to monitor the situation. The results of the bloodwork at Medvet ruled out every easily treatable illness... cancer likely caused the neuro issue. I'd never had to make the hard decision to compassionately end a fur baby's life, but I believed in my heart it was the best thing for her. And minutes later I questioned my decision... I probably spent an hour going back and forth while sobbing uncontrollably, and the amazing team at medvet counseled me through it all. Ultimately, they made me feel comfortable about my decision to let Stevie go with dignity. Since her passing, I've received multiple cards from the staff at Medvet. Their team truly cares about every patient AND owner. Their compassion and kindness is second to none. read more

We have had excellent veterinary care at this clinic. Twice, walk-in emergency visits, and one scheduled follow up. From the front desk, to the vet techs, to the doctors, they make you feel your pets care is their #1 concern. The doctors are friendly, knowledgeable and explain what's going on with your pet and can answer all your questions. I've taken my pets here since they were formerly located on Clyburn, and received the same consistent care- surgery, PT or emergency care. Their facility on N California is huge, with ample parking and the same great care. I wouldn't hesitate to use them again if needed. read more

I was lied to over and over again by the ED staff. First they said you cannot visit while the cat gets blood, not true I have visited before during transfusion. Then I cannot visit during shift change, which is TWO HOURS. It's only an hour for humans in the ICU. Then after all that, I'm told I still have to wait and wait and wait. I just wanted to see my cat. I just want to see the cat for 2 minutes. Disheartening. Have me pay $3k for "care" and then make me jump through hoop after hoop and deny me to see my own pet. My animal was given 1 month to live. I just want to see him. Nope. I didn't follow the rules. Now they will flex to show me I'm powerless. Poor service, heartless care. Don't go here. read more

They are nothing short of amazing. Their specialty vets are top notch. The cardiologist we had for our cat was sooooo knowledgeable, caring, and transparent. I can't say enough good things about MedVet - they are organized, welcoming, and the facility is clean and nice. read more

I hate to critique this place after many positive experiences. But today was not one of those. Brought cat in at 4:50 am, vitals done-we were the only clients. That's why we came in so that we could finish up and get to work. Told at 5:15 that night team was finishing up and day vet would be here at 6. Got called in around 6:25 and talked to the doctor. Cat taken for blood tests at 6:45. Around 7:40, we were told that there were too many critical cases and blood would be delayed. Called from home at 9:00 and told blood was drawn and pending. Came in at 10:15 and told that someone would be with me soon as there were lots of critical cases. At 10:45, I asked them to bring our cat out so that I could take her home-and they could call with results later. Finally got the results and took her out at 11:00. I recognize that critical cases take time and I do understand that the night person didn't think that a stable cat at the "end of a busy shift" is a priority. But we came in 1:15 before the end of a shift-not 5 minutes before shift change. What time interval is considered to be the "end of shift?" It seems that a 5-10 minute exam during the last hour of a shift or the very beginning of another shift-after arriving at 4:45-would have been a reasonable consideration. I hope this was a one-off bad experience. But communication, prioritization and client consideration were missing from this visit and will be factored into future care decisions. read more

If you need a specialty veterinary clinic, this place is highly recommended. Their emergency services can be a little less than stellar, as wait times can be brutal. However if your pet needs to visit a specialist, reserving an appointment is simple, and the specialist at this clinic are well rated. read more

I had very high hopes after being referred here by our primary vet. Unfortunately, our experiences with the oncology team weren't great. The vets themselves were wonderful and very knowledgable. The issue llies with communication as a whole. There were several times that our Corgi's Chemo drugs were "called in" to the 3rd party pharmacy but the pharmacy kept coming back saying they were never called in. Upon further investigation, the vets confirmed they forgot to send it, on multiple occasions. Communication with the oncology team was nearly impossible. I left 4 messages over 5 business days in December and those messages ranged from chemo refills to end of life care as our poor girl started to experience seizures. No call back until after she had passed. while im sure this wasn't intentional, the level of service from this establishment was pretty awful. Even when we'd go to pay our bill as we left the cancer unit, there was NEVER anyone staffing that desk and then you'd walk to the ER and they'd let you check out there.. Wont be returning, wont be referring anyone here. Do better with your comms. You are not the reason our sweet Corgi is gone but you certainly didn't help much with answering our questions or refilling medications on time. read more

less than one for the internal medicine department! They killed my dog within a week and half of going there for help! When I called to cancel his appointment and the reason they hung up! read more

We lost our Juno -- and I'm not at peace with how MedVet handled her final days. We lost our beloved 12-year-old Shih Tzu, Juno, just after midnight on July 4, 2025. I'm still grieving, but I feel strongly that her final weeks -- and especially her last visit to MedVet -- were not handled with the urgency, attentiveness, or compassion we needed. Yes, Juno had been fighting confirmed pulmonary carcinoma. The diagnosis came after a needle aspirate performed on 06/10/25 at BluePearl, later confirmed by MedVet's oncologist based on CT and clinical signs. Despite this, she was still alert, mobile, eating, drinking, and interacting with us all the way to her last day. We brought her to MedVet on July 3rd for a follow-up to evaluate her ongoing discomfort and arm lameness. She had not significantly improved, and we hoped for more direction. Instead, the only response was a new strong painkiller (hydrocodone) and a conversation about palliative care. That was it. No further imaging, no more detailed review, no aggressive efforts to keep her stable -- just more medications and a resigned attitude. By that night, she became weaker. They seemed concerned, but in the way that reminded us we were just another case -- not a family begging for more time with our baby. "Quality of life," "let her go," "euthanasia" -- these words were repeated over and over, but I couldn't help but feel they were ready to move on before we were. Let me be clear: this had nothing to do with her old ITP, which was well-managed back in December 2023. It was her cancer, her pain, her resilience -- and a lack of comprehensive coordination during her final days. Juno wasn't just a chart. She was the one who sprinted at the park, played tag on the bed, squeezed herself into corners when scared, and slept beside me every night while I comforted her through pain. To other families: Trust your instincts. Push back on any care that doesn't feel enough. Question every medication and treatment. Your dog's spirit is real-time -- not just a scan or report. read more

We had a great experience bringing our pet in the middle of the night when she had GI issues. We were kept informed of triage status regularly and what was happening with Jojo once they took her for examination. They were upfront with costs the whole time and made sure we had a ballpark financial estimate for the tests that were conducted. Before discharge, we were given quality time with the attending doctor about the results of the tests, what they meant, and what we should do next. In and out in less than two hours. Thanks! read more

This review is exclusively for the end-of-life services that we utilized at MedVet on California Ave. We did not utilize any other veterinary or specialty services. We were also not previously a customer here. We knew that the time had come for our beautiful 16-year-old pit mix, Odie, to cross the Rainbow Bridge just a few days ago. When we woke up in the morning, it was very obvious that this was going to be her last day. She was struggling and suffering so much that we reached out to our local neighborhood Facebook group for recommendations of where to take her. We were recommended MedVet multiple times. Our family is glad that we chose this particular practice. First of all, if you, like us, find yourself in need of end-of-life services for your pet, I highly recommend this location. The room that they will take you to is NOT an exam room. It has a couch and a couple chairs. There is enough space for your whole family to be there. It is roughly a 12x14 room They have plenty of tissue boxes as well. They did not limit how many people we had in the room for the euthanization. For the record, there were 4 of us. We asked them if there was a limit for how many people could be in the room and they said absolutely not. They were so kind to us. So respectful in the way that they spoke to us. It was about $450 to put our 80 lb dog to sleep, receive her remains afterwards, along with a memorial footprint in clay. That cost was so much lower than the five other places that we reached out to. Not to mention our attempt to have it done at home, which the bare minimum for that would have been $750. The room is clean, roomy and comfortable. They will provide you a blanket to lay on the floor if you do not bring something for yourself. They absolutely allow you to bring your pet's blankets or your pet's bed with you if you would like and there is plenty of room in there to lay that down. The vet came in and asked our permission for every. single. thing. she did. Asking us if we were ready, before each individual step that she did. We did not feel rushed in any way. After the euthanasia, there is a doorbell on the wall inside the room that you can push when your family is ready for your pet to be taken out of the room. They give you the option to watch your pet be placed on the gurney and removed from the room, or you can elect to leave your pet with the vet tech and your family can leave the room before that happens. It's 100% based on what works best for your family. But there is no rush. You are welcome to have locks of hair cut by the vet tech and given to you in a keepsake bag for no extra charge. They created three separate keepsake bags for us and we were not charged anything for that. All you have to do is ask. They were absolutely wonderful to us. We could not have asked for better. The staff was kind, quiet, calm, respectful and accommodating. We just wanted to let others know, if you are looking for end-of-life services for your pet, this location would be a wonderful choice, especially if you cannot afford the incredibly expensive in-home euthanization. Thank you MedVet Chicago. You made a very heartbreaking situation more bearable. We appreciate you!! read more

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Started taking my dog to the cancer clinic and so far so good. Staff are really friendly and helpful, and you can tell they care about the animals that come in. My dog has had 2 cycles of chemo and is thankfully doing well. read more

We are very grateful for the care our dear dog Brynley got from Dr. Michael Leuthey and his staff in his cardiologiy practice at Medvet Chicago. Brynley was diagnosed with heart trouble at a rather early age, but she lived and thrived many years under his care, and actually succumbed to kidney failure ultimatel, rather than her heart problems. Furthermore, treating her kidneys was much safer due to the fact that her heart meds protected her from going into heart failure as a co-morbidity. I will always be grateful for his counsel helping us decide when it was time to let go, one of the hardest decisions a pet parent ever faces. Thank you so very much. read more

Do not bring your pet here!! I wish this 'Star' rating system went into the negatives because even '0 stars' is inadequate. Medvet killed our 7 year old cat and then tried to blame it on our cat. Our Cat was the most loving and coolest kitty ever and this ordeal with Medvet has been a roller coaster of emotions from the time we first brought our cat in. One day our cat was dragging her back left leg, we thought she broke her leg so we rushed her up to Medvet - turns out she had a blood clot in her left hind leg - initially the intake doc diagnosed our cat with Serious heart disease and congestive heart failure and told us we should consider putting her down!! We were devastated and in disbelief - our 7 year old cat was super active and would run up our stairs and jump off the wall like a skateboarder! Well instinctively that night, we did not listen to the doctor THANK GOD and decided to admit her for observation through the night. Upon returning to Medvet the next morning the cardiologist said our cat did NOT have serious heart disease and the clot put her into congestive heart failure but that could be reversed. SO we kept her in the hospital. 10 days in the hospital $17,000 later - we finally got her home - two days after we brought her home, we gave her a bath and discovered a cut on her leg - had to rush her back up to the Medvet hospital where the intake doc tells us she's very concerned with this cut and that we should consider amputation - I said "of her leg?" We were Furious - obviously Medvet sent her home with this cut on her leg because it was so severe the it was infected the entire circumference of her leg DOWN TO THE BONE! They tried to tell us she couldn't feel it and tried to blame it on her - we said nice try - while in the hospital we visited our cat twice a day and she was an angel. They wrapped her leg and charged us an additional $2000 not taking any responsibility AT ALL! Despicable. To save our cat's life so the infection did not go into the bone and into the blood we had to amputate her leg - It was so horrific. I knew it was the beginning of the end. It clearly cannot be good for anyone after having a blood clot and going into congestive heart failure to then have to endure a serious amputation surgery... Our little babydoll was getting used to tripod life and unfortunately, after a beautiful bloodwork report from another vet a week prior, she threw another blood clot in her front right leg 9 weeks after the first incident. At this point she could not walk due to the amputation of the back left leg so we had to make the heart wrenching decision to put her down because she's a cat and can no longer walk and jump and live her best cat life. It was again - devastating. In total we spent $25,000 at Medvet and our cat is dead. I blame Medvet for their medical negligence and the untimely death of our sweet Francesca. Do not bring your pet here. Do not be intimidated by doctors, think for yourself - the doctors do not know everything. You know your pet, trust your instincts but do not bring your pet here. See the photos of our cats painful experience. read more

MedVet Chicago - Veterinarians Near Me - Chicago, Illinois

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Medvet messed up our dog's memorial items. After spending thousands of dollars there within 48 hours, we had to put our baby down. We never received a patch of our dog's fur nor a nose print even after we paid for them and were assured three times that they wrote everything down and packed them when i picked her up, and we never will. I then had to play phone tag to figure out what happened while grieving. I do not recommend this place, they do not care about your animals "as if they're one of their own." I trusted you with my baby and i regret taking her here, you let us down. I didn't even get an "I'm sorry" during these calls which is the cherry on top, they did not care. After reading the reviews, this isnt the first time it's happened to people either, which is absolutely shameful. do NOT take your pets here. read more

MedVet Chicago failed my dog in the most reckless and negligent way imaginable. Between September 17-19, 2025, Dr. Diamond Taylor and Dr. Olivia Parwana discharged her with critically low platelets (18,000-24,000). They ignored clear signs of gastritis-even though they saw it on ultrasound and documented it in clinical notes, gave no gastroprotective medications, ultimately leading to a gastric hemorrhage resulting in euthanasia. I'm furious that they standard of care was not met, and I can say that factually and with supreme confidence as a clinician with a background in hematology/oncology. You ALWAYS cover your low platelet patients for a bleed-there are no exceptions to this rule. Moreover, their discharge instructions are also dangerously reckless with critical omissions. In what world would you discharge a pancytopenic patient without clear and specific instructions to keep the patient as aseptic as possible? Infection control is CRUCIAL in patients with a low white count. I knew to keep her aseptic because I'm in medicine, the average pet parent is not. In what warped version of reality would you ever discharge a severely thrombocytopenic patient without specific bed rest instructions? This is a rudimentary concept for anyone in any kind of medicine. The fact that they had two different vets sign off on this is wild. Did these people graduate from accredited programs? When I contacted the medical director, Kevin Przybylski, he promised to respond in a week -- he never did, and my follow-up email was completely ignored. This clinic's lack of transparency, competence, and basic care directly led to my dog's suffering and death. If you value your pet's life, stay far away from MedVet Chicago. I encourage anyone with a similar experience to file a complaint with * Illinois Department of Financial and Professional Regulation (IDFPR) (Handles complaints about licensed veterinarians in Illinois.): https://idfpr.illinois.gov/admin/dpr/complaint.html * U.S. Department of Agriculture (USDA) - Animal Welfare Act Division: https://www.aphis.usda.gov/awa/regulatory-enforcement/complaint * Illinois Attorney General - Consumer Protection Division: https://illinoisattorneygeneral.gov/consumers/complaints/file.html Federal Trade Commission (FTC): https://reportfraud.ftc.gov/ * Consumer Financial Protection Bureau (CFPB): https://www.consumerfinance.gov/complaint/ * U.S. Department of Agriculture (USDA) - Animal Welfare Act Division: https://www.aphis.usda.gov/aphis/ourfocus/animalwelfare/complaint-form * Better Business Bureau (BBB): https://www.bbb.org/file-a-complaint read more

While my beloved senior cat ultimately didn't make it, I feel he got the best chance he could with the MedVet team's help. We ended up going there for three visits to critical care, including two overnight stays. The two doctors I ended up seeing were great about explaining what was going on and what my options were. They were honest about my cat's prognosis and the pros/cons of each option at each stage, and up front about the costs. I was extremely fortunate to be able to give him a fighting chance. When it became clear he wouldn't make it without more intensive intervention that I wasn't willing to risk when his quality of life was already deteriorating fast, they were able to recommend an in-home euthanasia service that made the whole process as gentle as it could be for both of us. I also appreciated that I was able to visit my cat when he was staying overnight. It was stressful to see all of the activity and noise he was surrounded by while he was in the critical care area (the cats-only area was a little quieter), but that made it all the more valuable to me that I was able to come over and give him some love. Every single staff person I encountered was so, so kind. It's got to be a hard job dealing with not just sick and injured patients but also their stressed and distraught owners, and I was impressed by their effort to make the whole thing just a little easier. read more

From the moment I walked in with my dog, Luca, the staff was attentive and caring and went above and beyond to make sure Luca was comfortable. I (the owner) didn't have any concerns and walked away with a complete understanding and less stress. We were lucky to meet Dr. Billy, a vet who is a great active listener. He asked multiple questions and allowed me the space to answer. read more

Excellent urgent care, internal medicine, critical care (ICU), and subspecialty veterinary hospital. We were recommended to come here by our home vet when our older dog 14.5y started having breathing issues. They took him back immediately and diagnosed him within minutes with congestive heart failure. I was so scared, but also not too surprised as mitral valve disease runs in his breeds (yorkie, shih-tzu), and he is 100 years old in dog years. They gave him CHF meds and got him stable. Were realistic with prognosis and spoke to me with respect and empathy. They understood with my own medical background that I knew most of what was going on and how to treat him. Anyways, we saw internal medicine, critical care, and radiology and cardiology consults and everyone on the team were and still are amazing. Our regular vet told us they were not comfortable managing CHF in elderly dogs, but as a physician myself, I spoke the MedVet and they agreed to let me manage it and they can refill prescriptions as needed. As all he is symptom treatment for the rest of his little life. Now they are my go to vet for both dogs. Super fast and efficient. Honest. Will work with you and your budget. Most of all, you can tell they really care about helping animals first. read more

Our cat Pickles became very lethargic over a few days and we brought him to ER on a Friday night. Within an hour they had run some tests and determined his red blood cell count was extremely low and started a blood transfusion upon our approval. 4 nights, and a total of 5 blood transfusions later, he was well enough to go home. Over those few days they stayed in constant contact with us letting us know how he was doing and what they discovered. It turns out he had a bleeding ulcer and they were able to fix that. They were very accommodating to let us visit him a few times a day. Within a week of being home he was back to himself and playing with his brothers. read more

MedVet Chicago - Playing with his brother - Veterinarians Near Me - Chicago, Illinois

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I honestly don't know where to begin with this review because my experience here was awful. I really don't leave reviews but when it's this awful, I absolutely have to especially when it's something to do with our pets. I took my dog who was extremely sick in to get seen. The first doctor, we sat down and talked to was great. I believe it was Dr. Gibble. But everything from here on out was awful. While I was sitting there waiting, someone had just picked up their dog from surgery. A few minutes after walking out into the parking lot, they came back in with the dog that was gushing blood out of the place where they had stuck the IV in. I should've known then to run as fast as I could away from that place. My dog needed to stay overnight to get some test done in the morning. Unfortunately, the results did not bring good news. After the phone call, I went to pick her up, visibly upset. I just got devastating news and when I went to pick her up, I felt no compassion whatsoever from the person at the front desk. I understand you have to have thick skin working in this business and maybe seeing people cry is nothing new to you, but I felt extremely disregarded in that moment. I was fully aware. I had a balance to pay, but the way that he handled it was very offensive. Once my dog was brought out to me, I was expecting to be able to sit down and speak with the doctor about her diagnosis and what to expect and how much longer we had together. But instead, all they did was bring her out to me and hand me a bag of medications. One of the things in the bag was a prescription dog food. When I originally went in they asked me if she had any allergies and I told them she was allergic to chicken. And to my surprise, the prescription food they were handing me to bring home and feed her was chicken. All the vet tech did was take the food out of the bag. She didn't even offer to replace it with something that didn't have chicken in it. I was then told to have a great day and no one else came out to speak to me. Luckily I have an amazing primary vet (Good Vets on Belmont-HIGHLY recommend). They were able to help support me in this difficult time. Answer any questions and provide me with the correct medication's and food that did not have chicken in it. Honestly, if you wanna try your luck coming here go ahead, but if your pet means as much to you as mine does do not go here you will definitely regret it. read more

Dr Smith and the vet techs at Medvets are angels. I was so nervous about bringing my elder cat in for an eye problem, but the doctor was wonderful. My scared cat calmed right down thanks to Dr Smith and his great team of techs. I was very happy with the doctor's expertise and gentle ways. It's a comforting place to bring sick or suffering pets. read more

Took fantastic care of our dog after he got into something he shouldn't. We didn't feel compelled to spend a bunch of unnecessary dollars on useless tests either. Will definitely be back in an emergency. read more

last week, july 17th, i had to put my sweet baby down. she was a retired service dog, 13 years old, and was suffering from some health problems. i came to medvet and they took such good care of her and were so respectful and kind to my mother and i. i cannot thank them enough. a week later after her passing, they gave me a call to check in on how i was doing and today i received this beautiful card in the mail giving their condolences. thank you medvet. thank you for taking such good care of her and checking up on me afterwards. your kindness will never go unnoticed read more

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5 years ago,my dog accidentally bit a neighbor's dog and we had to take the injured dog to MedVet. They told me the exact price would be $6000! Not once did they offer me a payment plan (unless they didn't offer them back then) If the cost is high, they should automatically offer credit or affordable payment plans on the spot. I had to put the WHOLE amount on my credit card. Took me 18 months to pay it all back to the bank... read more

Everything costs $1,100. The staff and vets spend more time sizing up how much they think you would pay than giving you a diagnosis and treatment plan. They do not give you an itemized bill unless you ask for it. Because everything costs at least $1,100. Good luck. There are other options. read more

I arrived at MedVet at approximately 7:00 am on Friday morning. No patients were in the waiting room. I went to the intake desk and said, "My veterinarian referred my cat, Aslan, to MedVet to see the ophthalmologist on staff because within the last 24 hours, she lost all vision." She took the basic information and sent me and my sweet cat to the waiting area. After 45 minutes, we were taken to an exam room and asked the same questions that the intake person asked. Then she told me that she was going to take Aslan to another room to get her vitals and they would be right back. An hour later, a doctor came into the exam room without Aslan saying that she had examined her and that her eyes were not responding to light and that it was not likely a neurological problem. She said that she wanted to do blood work and urine analysis. I asked if they had taken her blood pressure. She said no. I believe it should have been the first thing they did and you will see why if you read on. I asked when she would see the ophthalmologist? The doctor said that the ophthalmologist was not in today. I told her the only reason I came to MedVet was to see the ophthalmologist. The doctor said that she could not refer Aslan to an ophthalmologist, but would not say why. I asked for my cat back and told her that I would contact my veterinarian for a better ophthalmologist referral. My veterinarian believed this was urgent, which was why she referred Aslan to VetMed thinking I would be able to get into the ophthalmologist after intake. The intake person in the reception area should have told me there was no ophthalmologist available when I checked in. That would have prevented us from wasting two hours of vital time. Aslan was in trouble and I knew it. So they brought Aslan back to me, and she was very upset.. which is extremely unusual behavior for her. I have no idea what they did to her in that missing hour that resulted in so little information and a very upset cat. I contacted my veterinarian's office when I got to the car, and she set up an appointment with an ophthalmologist the same afternoon because she thought it was urgent. I informed her that my experience at MedVet was horrible and advised that they should never refer anyone to MedVet again. It was an awful experience for me and, more importantly, for my sweet cat. At the ophthalmologist that afternoon, I discovered that Aslan does not have glaucoma or cataracts. She does have bleeding behind her eyes caused by hypertension (high blood pressure). I've know about the possibility of hypertension because she is 18 years old and has been under treatment for chronic renal disease for a few years. We have been monitoring her blood pressure which up until today had been normal. There is a chance that with lowering her blood pressure, her eyesight could come back. There was no need for urine analysis or bloodwork at this time. I will never go into a MedVet again. There are far better options. read more

I took my Cat Teddy here after being hit by a car and the care they gave BOTH of US was nothing short of amazing. I was devastated completely shattered and The doctor literally cried with Me. They provided a Social Worker who gave me resources and held my hand as I made one of the most difficult decisions of my life. This place is ran by Superheroes and if you find yourself in need of a Veteran on the North Side I highly recommend. Thanks again MedVet! read more

MedVet Chicago - Veterinarians Near Me - Chicago, Illinois