WARNING - Please read this before calling this company. I called this company because my refrigerator stopped working and they had good reviews on Google. A technician came to my house and quickly told me the problem was the refrigerator's control board (motherboard). Then he gave me a repair quote of $1300. Yes, $1300. The price sounded ridiculous to me, so I refused the repair and told him I would rather buy a new refrigerator. I still paid the service fee and he left. They did not provide any written report or documentation about the problem. After he left, I did some research online. I found the exact same control board on eBay for $78. I ordered it, installed it myself in a few minutes, and guess what? My refrigerator started working perfectly. So let me repeat this again: $78 part they wanted $1300. This is not a "service price." This is taking advantage of customers who trust professionals and don't know the technical details. Of course companies should charge for their labor and service, but there is a huge difference between a fair price and something that feels completely dishonest. Please be careful and always get a second opinion before agreeing to expensive repairs. I am sharing this experience so other people don't end up paying hundreds or thousands of dollars unnecessarily. read more

If you're debating with yourself around hiring this company or another, go with the other one. I hired Mega to fix my wine refrigerator, which they did a nice job repairing. That isn't the issue. There were two other issues: First, the cooling fan was broken, and Mega offered to order the part, which I agreed on and told me it would be $200+ installed. After thinking about it later that day, I chose to lookup the part myself and noted the prices ranged from $25-75. I called Mega and they told me they would give me a "discount", but only after they checked with their manager. Second, when the technician arrived for the initial appointment, he pulled out the refrigerator without much care, dragging the machine across the floor, scratching and leaving a permanent indentation on the path the machine traveled. Later, I asked Mega if there was something they could do (insurance, repair, etc.) to fix the damage they left, and they never responded. TL/DR: Yes, they can do the work. No, they won't take really good care of you. read more

matt had absolutely troubleshoot my washing machine and confirm it's issue with board. quality service and good technician

Replied within minutes and went to site on a Sunday. Great communication and follow up. And work was guaranteed.

They made a very good customer service, my washer needed to be fixed , I called them and they came to my house checked the problem and fixed it !! read more

Prompt service and diagnosis complete. Waiting for parts to finish the job. will call upon them again if I need appliance repairs

Johnny the technician came earlier than the appointment time. He was very courteous and skilled. He cleaned the dryer well and it got fixed in less than an hour. The mega company was Also very responsive and I think their price is reasonable . I will definitely call them again when I have issues with any of my appliances. read more

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Mega was very responsive, and came out the next day to repair my washing machine. The tech was fast, intelligent, and respectful. A set of parts had to be ordered, which he did. Then returned just two days later to wrap it up. I am quite pleased with their service. read more

Showed up right on time. technician Matt is very friendly and he got right to work. In less than 5 minutes he had diagnosed the problem and quoted the price for the 3 replacement parts. I appreciate the fast courteous service. would highly recommend. read more

Mega Appliance Repair impressed me with the hard-working dedication of the person who repaired our dryer. The technician replaced the heating element because the dryer would not produce heat. A day later however the dryer was making a loud squeaking noise. Mega Appliance sent the technician back. He located and replaced the wheel causing the noise. NO ADDITIONAL CHARGE. The technician and Mega Appliance earned a 5-star rating in my opinion. read more

I requested service for a GE dryer and had an appointment in 2 hours. Prompt service, excellent communication, expected cost for repair, Matt was friendly and hard working. I would recommend and use them again. Thanks! read more

I don't know how this company only has 4 out of 5 stars. I wish I had more hands so I could give them 10 thumbs up. The 5 Ps satisfied!!! Professional, Prompt, Profecient, Price right and payment. Johnny showed up very respectful to me and property. I had a 10-12 appointment received a text 45 minutes prior telling me he was on his way(without my having to request the call ahead they just did the right thing). I had already knew what the problem was graduating from YouTube university lol problem was at 6'3 280lbs my hands couldn't fit where they needed to be. My issues was a clogged ptrap on the fridge. The water kept freezing inside freeze because the pipe was clogged. When I tried fixing myself I could see the black gunk thru the pipe. But the problem was even if I got the pipe out it would be even harder to get it back in. So in comes johnny from mega. I told him the issue and I already has the fridge defrosted from night b4 and pulled out. He was appreciate of my efforts. He got his light and had the pipe pulled out in literally 3 minutes. He showed me the black gunk (not sure how that even got in there) used a wire brush to clean pipe thoroughly and reinstalled the pipe. He was in and out within 30 minutes. Surprisingly I had the option to pay with credit card but I opted for zelle as I know they charge them a fee for credit card payments and I didn't want them to pay a fee due to the fact I was only charged the service fee of $75 as promised I may add. Had they needed to dismantle the insides and clean out it was still reasonably priced at $170 but I made it as quick as possible for them to get it done in about 25-30 minutes. I'm most definitely adding them to my contacts as my new contact for all my appliances needs as they check off my 5 Ps to service. Thanks Mega you are indeed as your name says "Mega" players in the repair game. read more

Mega Appliance Repair - Appliances & Repair Near Me - Cypress, Texas

I should had done more research on this Mega Appliance in San Antonio Company. I found them on GOOGLE while searching for washer repair service. I was told a $85 dollar service call is charged but is waived if a repair is done. That is a lie. The technician quotes me $229, stated it included service charge, after I told him I was told the service charge would be waived he called the office, Person stated the service charge was waived, had they charged me service charge the cost would be $314. STAY AWAY from deceitful company. read more

They were the first to respond to my request and could be there the same day. Although the guy didn't have the right part with him, he went back to his warehouse and got it and came back later that day and put my dryer back together and it's working fine now. read more

They charged me $227 to fix dryer. They replaced heating element. This is very overpriced for the repair that was down. This dryer broke down after-only 5 months from the repair. read more

I have used this company twice and each time the response was fast. Ervan arrived on time, was very knowledgeable, diagnosed the problem with the washing machine each time and repaired it quickly and efficiently at a reasonable price. I highly recommend Ervan and Mega Appliance Repair. read more

I wouldn't recommend this company to anyone they charged me a 100.00 bucks to come diagnose my Samsung washer they sent a technician by the name of Edward he told me what the problem was and I agreed on a price to repair it but he misdiagnosed the problem and now they're trying to charge me more money to fix what he thinks the problem is my problem is that it's not my fault that he misdiagnosed the problem...if he would have told me that the repairs was going to be more than what I agreed to pay I never would have agreed to pay what they are trying to charge me for what he thinks the problem is... read more

Wow best appliance repair service I have ever had!!!! Esat was the repairman that came to fix my microwave and he was so knowledgable and very transparent about pricing and very quick and courteous!! Cleaned my whole microwave when he finished and allowed me to test it out to my satisfaction! He was young looking so I was concerned but come to find out he is 32 and a mechanical engineer!! I am so grateful that I got Esat to come to my place and take care of my appliance!!! I will be calling Mega Appliance for all my future needs and Esat will be my first choice! Thank you for being reliable and thanks for the true professionalism!! read more

Called Mega Appliance Repair to fix my microwave. Should I have just bought a new microwave? Probably. But I gave my microwave one last chance, thanks to the repairs. They also have a great guarantee if they need to come back. read more

If I could give them a "zero" I would! They do not stand behind their repairs. They diagnosed a problem for my Ice Machine that cost me $710.00 that didn't solve the problem. They came back out and a new tech diagnosed the problem of something totally different and then they sent me a quote for an additional $880.00. I asked the "what about the first fix that didn't work", they basically said to bad and said either accept or decline the new diagnosed problem. Obviously, I declined the second quote, because, what if that didn't work? I expect experts to diagnose the problem and fix it the first time, not go on a "fishing" exploration at my expense. A new ice machine costs about $2400.00 and they were trying tho extort approx. $1600.00 with no assurance that the second repair would solve the problem. Disgraceful read more

The service was very prompt. They were able to accommodate my same day request. When he walked in, saw what brand it was, I told him the issue, & he went to his vehicle to see if he had the part. He did!! And in less than 20min I had my dryer back. Great personality. read more

UPDATE!! Mega sent out TWO men to check out my dryer and there was NO issue that needed to be repaired! I was embarrassed that I'd whined and posted a complaint review! FIVE stars for calling me to say they'd come back and check it out and that there would be no additional charge. I WILL call them for any and all future appliance repairs! And I apologize for the "other" review. I would delete it entirely, but I don't see that option anywhere. THANKS, Mega for your time, help and patience! Mea Culpa! read more

Had issue with Bill but manager called we agreed on the charge. Suggestion to the company have a notice with charge for commercial clients

They called me back immediately same day and came quickly and figured out the problem. I would highly recommend them.

So pleased with our experience! My fiancé and I recently moved into a new home and discovered our dryer wasn't heating once it was hooked up. I sent a message and Mega Appliance Repair sent a friendly and helpful tech who resolved the issue less than 24 hours later. Highly recommend! read more

They were very responsive and professional throughout the process. I will definitely make them my FIRST CALL the next time one of my appliances breaks down. read more

Wow!! It is Thanksgiving week and I called this company this morning based only on their proximity to my residence and a few good reviews. They were responsive and the technician was out on the afternoon that I called. The company seems good, but the technician who came out (Named Ercan) was outstanding!!! My Maytag washer was totally dead, but he diagnosed and fixed the issue in about 45 mins! I will definitely use this company again as long as Ercan will be the technician who comes to my house. Thank you! read more

Highly recommend! I needed my GE dishwasher looked at because it was making a loud buzzing noise so I sourced multiple quotes from yelp and Mega's was very competitive! They don't have reviews so I was kind of rolling the dice but it worked out great. During their visit the technician listened to the noise and immediately knew the issue. He found the part we needed quickly on his phone, showed me the price of the part, ordered it. A few days later the technician came by on time and completed the job (which was way more than I'd want to do on my own) quickly and without issues. Give them a chance if you're looking for dishwasher service! read more

They did a good job of evaluating the issue and was honest about the problem. it could have been a sensor issue, but defrosting the coil has worked so far. I will certainly call them again for any appliance issues. read more

Great and quick repair service for Maytag washer with broken agitator. They came out the day after and had the part very fast. Great prices. Their service fee is lower than most and they did this during holidays. Thank you! read more

Quick reply. Unfortunately, the our refridgerator compressor went out. They were able to reinstall a new one. Called them in the morning & fixed in by the end of the day. read more

As of yet, the job is still pending. Once the technitian came, I had to convince him that there was actually a problem with my washer. On top of that, he was flirting quite a bit and I had to initially keep him on task. After that he asked me to help him lift the machine to get to the drain pump? Why doesnt he have a tool for that or another person if that's a possiblity? So far, it's been unprofessional but at least I know whats wrong with it now. I'm still wainting on an estimate. read more

Did great job with service and replacement of my garbage disposal. I would recommend this company

They came out quickly and on time but my issue was not appliance repair I actually thought they were plumbers too since they answered my request however they only repair appliances which was not issue. Even though I didnt have anything wrong with my appliance they still charged me $90 for the visit and then I still had to find and pay a plumber. I blame myself I shouldve asked more questions. read more

Quick and affordable service. Thought I had a major issue with my stove, but it was a quick fix. Payment was also a breeze!

Great customer service. Repair was done quickly and was reasonably priced. Service technician was extra nice.

My dyer was broken. Just stopped drying. I called this. Company and they sent a service tech the same day. Repair the dryer the same day. The tech had they took, parts and equipment to actually do the work. I was amazed and they are fantastic. Try them you will be amazed too. RH read more

Ercan arrived on time and tried his hardest to fix my washer but unfortunately I need a new drain pump. Friendly service and good price. Recommend them. read more

They were correct in diagnosing the issue with my appliance. I appreciate their help.

Very quick and professional. Eirkan (my apologies if misspelled) was very courteous and worked professionally during the visit.