Donovan your store manager was truly amazing and helpful. Service was quick, all questions answered. Thank you! read more

I brought my Chevy Sonic to the Van Buren Meineke, and they tried to sell me a $62 air filter replacement I didn't need--the filter only had about 5,000 miles. No photo proof, just an unnecessary upsell. When a shop throws in needless charges, it's hard to trust anything they recommend. I'd suggest being cautious--this place seems more interested in padding the bill than providing honest service. I also had suspension work done on my Toyota Corolla at the same Meineke. They charged $1,600--$600 less than the dealer--but I'm not happy with the outcome. I can clearly hear the suspension, and it doesn't sound right. I thought I was saving money, but now I regret it. This is a reminder that cheaper parts can affect the quality of your car's ride. If you care about your vehicle's performance, it might be worth paying the extra at a dealer. Save your time, money, regret and go to dealer or elsewhere. read more

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Fraud/Bad Service. Sell/Provide low quality price and bad car parts and charged for high prices, SCAM Customer for Good, And the parts that installed to my Vehicle doesn't not last. Broke down really quick, less than 6 months. Beware and don't come to this place for service. They will rip you off. read more

Meineke Car Care Center - BAD PLACE - Auto Repair Near Me - Riverside, California

!!!SCAM ALERTS!!! This Shop Charged me $2100 For Full Brakes Maintenance ( NEW PADS/ROTORS/FULL SERVICES on 04/11/2024, for it to last only 9 months later (18Kmiles later). My Brakes Totally messed up, rotors scratches pads are gone, remove the wheel to check and it looks like this are NOT NEW ROTORS like what the Invoice said. Brought the Van Back to the shop and they denied to responsible for this, we ask them what brand did they use for Pads and Rotors and they said they don't know the Brand and refuse to fix. From the outside this shop looks very professional but the work they offer is FRAUD. $2100 services with no responsibility at all. Using bad parts and throw client under the bus. UNEXCEPTABLE!. We will report this to State of California Bureau of Automotive Repair as SCAM/FRAUD. read more

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Brake inspection. To see the condition they disassemble the brakes and they want it to do the job I told them I just need it an inspection they didn't like it in short after that brakes sound horrible took it to another shop meneike did not put things together correctly.bad bad bad read more

had a fantastic experience at Meineke! I recently bought a used car and wanted to get a diagnostic check to ensure everything was in good shape. Unlike many other repair shops that charge for diagnostics, they offered it for free! Noah, the agent who helped me, was incredibly kind, professional, and knowledgeable. He took the time to go over everything with me and made sure I felt confident about my car's condition. It's refreshing to find an honest and customer-friendly repair shop. I'll definitely be coming back for any future car needs. Highly recommend! read more

This way my first time coming here for a simple oil change. I scheduled an appointment online (a day in advance) and once I got there, I was told the online booking system is wrong and they go to lunch at noon. My only options were to wait a whole hour for service, or come back. My issue is, I get that systems don't work properly, but wouldn't you have a list of bookings for the day? Why wasn't I contacted to reschedule? Also, if it was the booking issue, why continue allowing online booking if you know it's faulty? Lastly, if it's their error, why not just honor my appointment and move someone's lunch a bit later? This was my first impression of coming here, and I won't go back now. There were many ways to be proactive about this situation, and instead they did nothing. read more

Gabby and Cory worked with me to get my car taken care of in a timely fashion. Little hiccup with the financing but that's more on Snap than anything. Walked me through what my car needed and were very patient through all my questions and concerns. Highly recommend this location! read more

I brought my Jeep in for oil change and found out I had a leak valve cover gasket. gabriela was absolutely amazing and thoroughly touched every basis of the repair and addressed every issue to the fullest and remain in close contact with the repair man as the service was done to ensure me of the repairs and how the repairs were going she is definitely a great asset to the Meineke team I will definitely be making this my home shop and will use this shop as any more repairs are needed on all our vehicles! The quality of work was amazing David definitely knows his stuff inside and out! And absolutely best prices read more

Spoke to "manager" Cory he was extremely rude and raised his voice and scared my daughter. I got there at 440 and they close at 6 no where does it say you need an appointment which they said I had to have. Will not come back and definitely do not recommend read more

I've been a customer at this location for 3 - 4 years and had good service until recently. On 08/07/2025 I went in to get some ignition coils replaced, after being charged $786 they replaced the old coils and did an inspection before I was set to leave, I was told that I also needed to replace my spark plugs and valve gasket cover. I couldn't afford the additional $800 charge so I told them I will just drive it home and leave it parked until I can afford the repair. After a week I found another mechanic who replaced my spark plugs and valve gasket cover for just $150 but during that repair he came across an issue, one of the ignition coils was faulty and we had no choice but to replace that "one" ignition coil so my car could be up and running so I can get to my job. I also think that it is very ridiculous that I am to be charged for a simple repair and charge me $800!!!!!!!!!! I tried calling for 3 days to call and inform them and file a complaint for a full reimbursement for the bad job on the faulty coil but the phone just kept ringing. Eventually spoke to someone and was told the manager will call me back. POOR SERVICE AND THEY CHARGE SO MUCH FOR THE SIMPLEST THIING!!!!! read more

The previous manager Sean was great. This new guy Jack is truly awful. Overheard him talking down to employees and watched him talk down about his employee to a customer. When I tried to let him know that's not professional behavior and customers don't appreciate it he got defensive and yelled at me on my way out that it's "HIS WAY OR THE HIGHWAY". Honestly his staff deserves waaaay better than this. Won't be back! read more

This place has really gone down in the past couple years. Two times now I've made appointments online and when I get to the shop they CANCEL my appointment stating "something is going on" but do not give an explanation. The last time they actually serviced my car, they were incredibly unprofessional. Seemed like they were literally yelling at each other. As a woman I always felt comfortable here, not like I was being upsold and I trusted them with my vehicle and their recommendations. I've been coming to this location since 2010, but now I'll never come here again. read more

Wow!!! Keeping it Meineke here on Van Burne Blvd is number One! Great work and Customer Service. It's my car now home. Come down and check it out! The first 20 people will have five dollars off on any service. FrfrJust mention Jack the Philadelphia Eagles read more

Meineke Car Care Center - Auto Repair Near Me - Riverside, California

New to Riverside, been going here for about 1.5 yrs. Always amazing service, quality work, fair pricing. The shop has changed personnel a few times, but always manage to bring in great hires. Corey and my technician (didn't catch his name, but he knows who he is) went above and beyond this time!! I'm going through a really rough time - personally, financially. I commute to OC every day to/from work and really depend on my car. The guys were able to get me financing for my repairs AND comp my oil change!!!! They were not able to get the work done same day, as planned. My tech drove me home and picked me up the next day to retrieve my car These guys are an absolute Blessing. ThankYou, ThankYou read more

Complete horrendous Customer Service. I wouldn't trust these people to change a lightbulb let alone oil their staff is completely rude and disrespectful. The so-called mechanics there have a terrible attitude would recommend changing your own oil on 120° day on the floor before taking to these people Gabriella and Corey should be fired for the poor planning and disrespectful demeanor. I hope moving forward Corey the mechanic learn a lesson about respect. I will never do business with this company again. read more

If you're looking to get your car repaired, I would look elsewhere. This place I sent my daughter to this place who explain to them that she's trying to get her AC fixed. They said to replace something we replace that that cost $500 then I they suggested replacing something else for another $800 I wouldn't I wouldn't take a toy car to this place please I told him before he did any work too and I said com you need to figure out what the problem is with the AC before you do anything something that didn't work and then they suggested something else for another $800. My daughter went there on her own. I should've went with her now. I'm so mad about this I can go down and you don't even know what I wanna do. read more

Been taking my sonata and Santa Fe here for years always a pleasure Jack and the previous manager Shawn have always taking care of my car need giving me the best deals possible with my income thank you for everything. Great Quality service even my ass thinks I have a problem and it's just a simple screw or terminal that's loose and I'm off in minutes read more

I would like to give a highly recommendation to Jack at the Riverside location it was very good service and Jack had great customer service

Went in to get my brakes done on warranty, spoke with Jack. He made fixing my brakes very easy went out of his way to solve an issue we were having. Would recommend if you come to this location to speak with Jack. read more

I came here for an Uber inspection. It was $40, which is more than other places. They were able to squeeze me in the same. I highly recommend making an appointment for an inspection if you can since they get rather busy. Staff provided good customer service. read more

This place is great and really knows their stuff!! Sean was super friendly and very helpful providing me just what I needed and didnt try to sell me on more that I didn't . And he found me the best deals on the parts . And then the mechanic Bryan was also just as friendly and explained what he was doing while fixing my car and gave me pointers on how to avoid future repairs . It's like there related or something . Definitely will recommend this shop for car repairs ! Thanks again !! read more

I was heistant to return to Meineke because I was disappointed my last time (they had just lost their star supervisor Sean and the Manager handling the interim period was less than stellar). However , I recently developed a fluid leak and was hard pressed to find a local shop so I thought , OK why not. Xavier was at the front desk and was very attentive and courteous . Turned out all I need was an O ring to be tightened which they did gratis. Welcome back !! Thanks and I intend to resume my loyal patronage.... read more

Jack & Xavier are super hero's! Came late Saturday around 2pm and they were still able to work with us in a timely fashion on our white 2017 mustang with excellent customer service! We will definitely be back, I highly recommend you guys stop by! read more

First Fernando quoted me 550 on the phone I said that's expensive and hung up. He then called back and said he was mistaken it's 145 an axl 290 for both axels. Then Rick the manager came and said there was more wrong it would be 390. Then once it was done 8 hrs later. it was 450 with taxes and fees?? Why don't they check everything out before they even quote a price. I'm going to the automotive repair board with this one. Because now I'm back in hear a second day because breaks are making noise. I figure I'm losing couple hundred dollars from missed work on this. and see how many more hours this takes. THIS PLACE IS A RIPOFF DO NOT COME HEAR!!!! They advertise noise for breaks me when you get your car back they still squeaking make noise that's false advertising. read more

Meineke Car Care Center - They advertise noise free breaks when you get your car back it's not that way - Auto Repair Near Me - Riverside, California

I MUST give a giant shout out review to this Meineke on Van Buren. My ABS light went on. Ugh! We actually have our own mechanic for years. Went to him and after 2 days said come get the car the light is off, my son drove it and it was off. Very strange as it was on for days and one of the days they were super busy to get to it. So I drove it out of their parking lot and it was on. So my husband and I being so frustrated started googling and found Jack at Meineke in Riverside. Jack spoke to us on the phone and explained issues why it can happen and it's doesn't have to be the most expensive fix until we do all little things to try first. He sincerely cared about our issue like it was his car. I was scheduled to take it to Jack the next day but after that call my husband read that our car had a recall. Sure enough it did. So I ran it down the next morning to Nissan. They flushed it and said if they have to dig into why my light is on it would be a diagnostic cost first $210 and that fee will go toward repair cost but what costs ? Im assuming thousands of dollars because you are dealer. No thank you, I'm going to Jack. So I picked it up from Nissan & called Jack back at Meineke & told him we found a recall and he told us ok now because they flushed it, drive it around after the flush first before going to him as now it might turn off. So we did but the light still stayed on. (figured when Nissan did a flush they probably didn't reset it who knows) So I take it to Jack at Meineke and he, Xavier and Robert, all extremely helpful and professional showed so much concern in fixing my car. So Jack explains he's running diagnostic to get codes and that money I pay would go toward the repair if we need. Jack said let's try everything first before going into big cost repair. So they reset, clean up some part for a better current connection and tells me take it home again drive it around and let's see if light goes off. (Otherwise module repair is anywhere from $1500 to $1800 ) So Jack says after driving 100 plus miles let's see what happens. So husband drove it 100 miles and my light was still on (we should've kept driving little more) So I called Jack back and he said he'd order my big part. :( The next day/morning the light goes off as I'm driving, so I quickly pull over call Jack in a parking lot to stop the order and he says that's great and said don't worry I got you. So our cost was only $185.00 instead of a possible scary $1500.00 -$1800.00 for a module. Jack and his team were determined not to have me spend a lot of money by changing out a module unless it was desperately needed. This is exactly what he explained to us the first night over the phone that possibly happens when ABS lights go on. With his detailed knowledge he made us feel so comfortable that if I have any other problems I'm going back to him. He took the time to let me see the things I needed to do to avoid big costs. It's been days and no light. :) Definitely our place to go! Thank you Jack (Manager/Director) and other mechanics Xavier and Robert! read more

I came in with issues a previous mechanic supposedly fixed but clearly made issues with my car worse. Gabby, Noah, and Cory are all absolutely amazing at their jobs I really appreciate their honesty, they were all patient, friendly, professional, and made me feel like a valued customer and I can't thank them enough for being patient with me. It's really had to find a trustworthy mechanic that is not only honest but does an excellent job at repairing your car. I strongly feel that both Noah and Cory are great mechanics that are highly knowledgeable and quickly diagnosed all issues I was having with my car. I feel that they gave me a fair price and Gabby did an excellent job explaining what repairs were urgent and which could wait. This team was able to repair my car quickly and had me back on the road again and I can't thank all three employees enough for their excellent work and I'm so grateful for their help. They turned my stressful situation into a smooth experience. read more

My husband and I went in on Saturday for some repairs on my 2010 car, I needed my ac system repaired as it was blowing out hot air and my brakes checked since it was sketching pretty bad. For as long as I had my vehicle my rear doors wouldn't locked properly and mentioned it to our mechanic,Mike, to see if there was a way to fix them. Within a couple days my car was like brand new!! The AC was cooling and felt ice cold, brakes were fixed and my rear locked finally locked! I was beyond ecstatic and more than satisfied with how my car is now running. Mike was a pleasure to meet and work with very honest and walked us through the whole process every step of the way. If you want your car to be in good hands as well as receiving a great deal for quality and great value work definitely recommend to bring your cars with Mike and his team!! read more

Bait and switch, and BS "inspection." So I get in there and they say an oil change is $75. I told him it says $69 on the web site. He said they changed oil providers and raised the price. I asked him if they did so in the past hour, because that's when I saw it. He told me he'd give me a "break" as my oil filter is $20, and he'd give me $15 off. Um, the oil filter isn't included in an "oil change package?" Really? Oh, and when I got back home I refreshed their page, and sure enough it's $69. I've attached the picture. How chickenshit. I didn't have time to screw around, so I just OK'd it...figured I'd hit them on Yelp. Little did I know there wasn't much to hit. So they apparently did change the oil. Probably. They also screwed with the inside. The driver seat was all the way up, because apparently their oompa loompa mechanics think everybody wants their testicles to sit under the brake pedal. They screwed with the radio, the heater, the trip meter, the main display...WTF where they doing in there? It's just a crappy OEM stereo. Then when I'm trying to cash out he's sitting there typing up a book. I asked him what all the typing was for just an oil change. He said I need this and that and those and them and a bunch of other work. Yeah, sure I do. Do I? Well, I didn't need a cabin air filter when I lived in the dusty dirty high desert for a year, but it has been three months since I REPLACED IT MY DAMN SELF and living here in paved Riverside, so now I need one. Right. Oh, and they would have had to take out my glove compartment, so they were apparently rooting around through my personal stuff. The last time I had an oil change here it was shady, too. I hoped it was just me being paranoid. However, about a year ago this place was great. I never got the feeling I was being screwed. They knew what they were talking about, and nobody dicked with my stuff, radio, or anything. It was very professional. Maybe they changed owners? They definitely have different employees. Oh, and they report your mileage to whatever company keeps track of such such things for insurance companies, so if you go here and you drive more than you told your insurance agent, expect your rates to jump. They don't tell you they're selling your information. Never never again! Avoid! read more

Meineke Car Care Center - Bait and switch! - Auto Repair Near Me - Riverside, California

I was about to buy a truck and I decided to take it to Meineke for a full inspection. Initially I was told the truck was solid as far as the engine and transmission. Shortly afterward, I noticed one of the workers took the gentleman to the side, and about 20 minutes later the same gentleman stated he made a mistake and there was an oil leak at the pan and the transmission. The truck never exhibited any spots on the ground suggesting an oil leak was occurring from anything. As a follow-up, I asked how much it would cost to repair these oil leaks and he went into this long explanation how they had to pull the transmission to get to the oil pan gasket. And the pan gasket was a four piece deal, blah blah blah... I finally got a price from him and it was over $2,000 to change an oil pan gasket. I was floored, since just several minutes before I was told the truck engine and transmission was solid. It is my opinion, this place is a ripoff and no one should ever do any business there. I am hopeful to report them to the state board and hopefully get some action on that front. The man I was buying the truck from had told me about most of the issues he was aware of and I just wanted to make sure I was not making a mistake buying this truck. The Owner of the truck became very angry about this report of oil leaks and cost to repair and decided to just walk away. He said I was welcome to buy the truck but would not put up with this nonsense of lies. I paid over $200.00 for this inspection and found it to be a waste of everyone's time and money. I can say, I spoke with a family friend that is a mechanic, and he collaborated almost everything the seller had stated about the lies from Meineke. Ultimately I did buy the truck and did not have Meineke do any work on it. To whom ever sees this post, don't use Meineke for anything. They are just a bunch of liars and only care about how much money they can take from you. read more

my daughter had estimates done here. Changed the price on 2 different cars estimates not happy got nothing for our money, Way over priced

This place was HORRIBLE stay away. I'm not an idiot went in for an oil change and it shifted to oh You need new struts they are leaking. No there not I had new tires put on that morning and my suspension and brakes were throughly inspected and were both in excellent shape as my car is always meticulously served as it's my baby. They wanted to sell me front - back struts and some other crap estimate totaled over $1800. Dollars what a bunch of thieves. This is the kinda place that wishes to take advantage of the uniformed SHAME ON YOU GUYS. BTW OIL CHANGE WITH NO BODY AHEAD OF ME TOOK AROUND 2 hrs because they ran outta my type of oil and had to run down the street TERRIBLE!! AVOID!!!!! read more

This place is still open ?? Bunch of scam artists. They do a very poor job on everything they do! They take forever & charge high prices ! Beware of this dump! An oil change can take a full day and they will litterally tell u that or they will tell u come tomorrow! Wtf?? What bisness at noon tells u to come back another day?? Also don't get an oil change here! I had a mechanic chk thier work and he said the same oil filter is on! They didn't change it! When I called the said it was a mistake and come back and they will replace this time! Wtf?!!!!?? NEVER bring yovr car to this crap place unless u want to b scammed! U have been warned! Ps corporate is a joke also! They said they will call me back in a week to hear my concerns and they NEVER called back! Smh! All u get is some pr guy down below this review saying this does not meet the bisness standards and come back again! F u guys! Worst place ever! read more

I dropped off my car at 9, called at 3:39 to let them know I was going to pick up my car up at 5! And I get there and my car is still in the same spot I left it . I just needed a simple diagnostic test. I'm never coming here. read more

Literally the best service. So kind and friendly and knowledgeable. Great customer service. Thank you for your help Sean!

Went to Meineke today because window will would not roll up or down. Was told about diagnostic fee that would be charged toward fee of fixing car. Was later called and told they don't have parts and car could not be fixed until Monday. Lost time and money because we paid fee but car was not fixed. My recommendation is that next time you communicate better with your customers by letting them know your company can diagnose but there is a possibility they will need to pay fee but they can't fix car because they dont have parts and won't get the parts the same day. This will give your customers a chance to make a good decision. If my family was provided with this information, we would have found another company that could provide the appropriate service. read more

My car needed an oil change immediately because we were going out town plus the maintenance required light came on, so I called in and got a same day appt thanks to Robert. He gave us excellent customer service, very nice person, great discounts and super fast service, can't beat the price, my car was done right away. Thank you again read more

I had an excellent experience today with my Meineke. My air-conditioning went out in my car. Sean was so helpful and answered all of my questions and was so patient. Bryan worked quickly to get my car in and out of there and done properly. They did an excellent job and have excellent customer service. I would definitely go back for services there in the future! read more

We went in for an oil change right before we moved 700 miles and needed to make sure the car was safe. Got to our new house, check engine light comes on for timing problem, turns out when we took it to an independent shop the car had barely be any oil in it, mind you this is a 2 weeks since they supposedly did a full oil change. All they did was drain the oil and put a sticker in the window that they had done an oil change. DO NOT TRUST THEM. Currently waiting for Nick to call me Carlos has been saying he was going to call me for about a week now. read more

Great first time customer experience!!! Went in for an oil change and left highly satisfied! Really took time to explain what was wrong with the vehicle (gave recommendations) and didn't hesitate to answer any of my questions!!! Will definitely be returning!! read more