I got a flat tire and my rental car was taken to Pep Boys to fix it by the rental company. Last…read morenight, Boston got 6 inches of snow. Pep Boys left the car outside. When I went to pick it up, I was shocked the car was outside covered in snow. There was plenty of space in their garage to keep the over inside to avoid the snow. Since this is a rental car with Florida plates, I have to park it in a garage since the city doesn't give us resident parking permits. Because of this, I don't have a snow brush or ice scraper. It's a rental!! They knew this. Pep Boys did very little to help and just handed me a broken broom. This was completely irresponsible of them. My car was buried under snow and I had to use a broken broom to off my car. They knew it was a rental car and absolutely didn't care. On top of it all, they never called me when the car was ready. I had to call them to follow up. The car was ready last night but they didn't call. I could've picked it up yesterday and avoided this mess! Way to ruin my Sunday morning.

Scheduled an oil change appointment at around 9 and they told me that there are 2 ppl in front of…read moreme. Luckily I brought my work laptop because I was there for 2+ hours. The waiting area and bathroom was very sad and kinda gross. It would be nice to get better updates and for them to respect appointment times. Really disappointed and will not be coming back.

They stayed open late to fix our tire. We landed at Logan and discovered we had a flat. Wayne and…read morethe team were excellent!!'

Mavis does a good job of helping out a customer. They…read morehelped me with a flat repair . I was on the highway at night and used a plug . I went over to Mavis the next day they removed my wheel removed all the plug and that I put on the tire to get home and install the patch . Customer service was A1 . My tire works fine. I believe I'm in good shape with the plug however, I'm a big believer in extra safety so the patch that they installed gives me a piece of mind. I was in and out quickly .

I am going to give Town Fair Tire a five star review for honoring all that advertisements which…read moremost higher places do not. Location : easy access on Revere Beach Parkway in Everett Supply : it seems that Town Fair Tire has an unlimited supply of every size Tire if they do not have it in stock, they will get it for you Staff: the staff that I dealt with seem honest straightforward. They were trying to be very polite and help the customers myself and others that I witnessed. Service : the service I received was top-notch. I actually had my daughters car there and installed a brand new set of tires, mounted balanced, and they give you warranty over and above the manufacturer warranty, including rotations for free every year and nail damage repair. This is the most amazing part of my whole experience. I found a set of tires online for an extremely good price. Michelin is a very high priced tires so I was trying to get the best price and have them shipped to me from the Internet so I called Town fair to see if they would install them , they told me that they have a price match guarantee so I told him the manager which I was getting and where I was going to get them from. He took it upon himself to say that he will order them and then they can install them mount them and balance them They basically charge me about $40 or so for mounting, balancing tire repair and some kind of extended warranty, including free rotation for the life of the Tire I definitely would use this Town Fair Tire if you were interested in purchasing new tires and having them installed

Treat the employees with respect and they'll do the same…read more They took care of a nail in my tire and made the process super easy... so much so I'm going to consider new rims and winter tires next year for myself and my gf through them.

I had a pretty disappointing experience at the Costco Tire Center. I bought four new tires online…read moreand was alerted that they had an appointment for the following day. My appointment was at 2:30 pm. I arrived around 2:20 pm to drop off my car and was told the service would take about 1.5 hours. When I returned 2 hours after my original appointment time, I was then told it would take at least another hour. The original time estimate was not accurate, and in total it ended up being close to 3.5 hours before I got my car back. It would have been helpful to have a more accurate estimate ahead of time. If appointments are running this far behind, they should consider scheduling fewer cars or being upfront about realistic wait times. For a scheduled appointment, this was a big waste of time.

Ordered a tire. Received email stating tire was shipped. Received second email stating tire had…read morearrived at Dedham Costco tire center. When I arrived a couple of days later, no tire. They saw the order and email but had no idea where my tire was located... it wasn't at the Tire Center or distribution center or anywhere else. They apparently haven't a timely resolution. I'd give them zero stars if I could.

# Terrible Customer Service - Avoid This Place…read more **1 out of 5 stars** I had the worst experience at Andrade Auto Repair in Everett, MA today. Arrived at 5:00 PM and immediately got off to a bad start when they made me move my car around without explanation. The employees were completely unhelpful - when I asked about getting four tires done, they dismissed me saying they "don't have time" even though there were two people working on tires and another just moving inventory around instead of helping customers. When I went inside to speak with the owner about the poor service, his attitude was absolutely horrible. He's clearly not cut out to be a businessman. Without even knowing what transpired outside (since he was in his office the whole time), he told me I need to "be nice to his employees" if I want help. He had no idea what his staff had said to me or how they treated me. The final straw was when I simply asked an employee to check if they had my tire size in stock so I could potentially come back the next day - and was told "I don't even have time to check." Completely unprofessional from top to bottom. The owner has terrible management skills and clearly doesn't care about customer service. His employees follow his lead with their dismissive attitudes. Save yourself the headache and go literally anywhere else for tires. This is the worst tire shop I've ever encountered. I will never be back and will be telling everyone I know to avoid this place. **Andrade Auto Repair - Everett, MA: AVOID AT ALL COSTS**

Great, fast and reliable service for tire replacement and flat tire repairs at a fair price. A+read more

Just came to get an oil change after quite some time and Sydni was incredibly helpful! She broke…read moredown everything going on with my car so well and even helped prep me to talk with my mechanic! She's the absolute best!

sydui, Zavier,and thanos were the best! super nice and helpful! filled my oil and tires for free!read more

STAY AWAY from here! This is my second time coming here only to have a horrible, uncaring…read moreexperience. They refuse all Groupon coupons you paid for, whether they are new or expired. They just say they don't work with Groupon anymore, so you're completely out of luck with the money you spent. Your appointment time doesn't matter because you'll still wait several hours just for an oil change. I will never come back. Twice, no service, and now I have to deal with Groupon to get my money back. Plus, the staff couldn't care less about your situation, and the prices online are not accurate--they mark everything up when you're there. Save yourself the headache and go to Valvoline for all your basic maintenance needs.

Excellent customer service!!! Dedicated hard working with a sense of humor to boot!!! Very happy…read morewith the work provided and will definitely return!!! Highly recommend 5 stars

We got a flat tire after a vacation in Boston. On a Sunday morning the three other shops refused to…read morehelp. We called here and THEY ANSWERED THE PHONE! They were very helpful and got us into the rot of cars quickly! They were able to patch our tire at a very economically price! We were very impressed with the professional and quick service!

The people working over there are not very bright. Like honestly the slowest and most unorganized…read moreshop I've ever been too. I really don't know how they stay in business