He works fast on my car. I though my heater broke but it looks like it just needed cleaning. He…read moretook apart the dash to get all fixed and cleaned. Great pricing. Great service. Friendly. But now my glove department is broken looks like it snapped on the lower left. I

Paul's is a great mechanic shop. My girlfriend and I both take our vehicles there and they've…read morealways been really responsive and resolved issues quickly. They've done my brakes, transmission, and a couple of different things over the years. They also charge a fair price and didn't try to swindle you or recommend work that you didn't need. I recommend going here for your car maintenance and repairs.

I've been a customer of WAR for a pretty long time, albeit I've been lucky not to have many car…read moretroubles in the past few years. But as "luck" would have it, and as I passed my old friends at WAR this morning, I noticed a flat tire. These things always happen when you're feeling out of luck, or when you least expect it. Today was one of those days, and this was about to put me over the edge. I popped into WAR, as it was just around the corner, hoping they would help me out- and what a warm welcome I was given by Will & Miguel. Not only did they remember me, but they fixed my car right up on short notice and I was able to go about my day. I couldn't ask for better service, these guys are truly kind! Truthfully, every interaction with them has always been a good one, but simply reminded of it today and wanted to share.

Overall it was a nice experience with them. My car was diagnosed in a chain shop, and they were…read moreasking for 1.2k for window motor(totally fine) and regulator replacement. So I quickly swap to WAR Auto Tech and the receptionist, Miguel, was very nice. They checked my car and replace the regulator within a day, and didn't charge me for the motor. Eventually cost me half the price the previous store was asking. Although they did not do the window properly(didn't readjust it so it make noises in high speed), but they fixed the issue free of charge and done it quick. I would like to have them with me next time.

Today is 2/12/2024-The day before one of the biggest expected snowstorms to hit Boston for the…read morefirst time in the year 2024. And, I'm glad I decided to get tire services at Pep Boys in the Everett, MA location.  For starters I'd like to thank Gregory V. for his outstanding dedication in customer service, he demonstrated that he is knowledgeable of all the products, he is a man of integrity that shows he stands behind his product and the phenomenal customer service. Greg's transparency allowed me to have full trust in him and Pep Boys. I can reassure you that I will be a long-term loyal customer from this day forward with Pep Boys and that Everett, MA location specifically.  Before arriving at Pep Boys I spent a week shopping around. I looked into every tire company in the North Shore. I shopped online and called many locations to try and get the best value. A majority of the other competitors had long phone wait times, were unhelpful and directed me back to their site which can be overwhelming.  I called the Everett, MA location at 4:53 PM and spoke to Greg. The first thing I said to him was: "I've been shopping around for tires as a gift for my Mother's birthday, and I have no knowledge about what are the best tires that are suitable for her vehicle. I have had no luck with other sellers." I would say that my voice was rather desperate for some answers. His tone was very warm, and patient. Instantly, I felt a sense of ease and was easily able to ask all the questions I had and by the end of the 20 minute call I had a good sense of the tire I would be looking to purchase. I asked if I would be able to get seen today even after knowing that they close at 8PM. He said he might be able to get me seen before they close. I told him I'll call him back before 6PM, and  I continued to do online searches after the call for comparisons and measured knowledge of the various tire products; And, I found myself back at Pep Boys for the best deal and astonishing customer service.  I decided to go through with getting my tire service at Pep Boys, Everett, MA. I had already had my moms car because I borrowed it for the weekend and had to get the car back to her before the snowstorm began. I got to Pep Boys by 6:30 PM and was out the door before they closed. I got all the works which was the 4 tires, alignment, and road hazard warranty.  I drove straight to my mothers house and I let go of the wheel driving on the highway and WOW! I drove straight for 1 mile before having to curve and was very impressed with the alignment work. The car felt taller, had a strong grip to the ground, and driving over avoidable potholes was not felt, which is good because my Mother has a pinched nerve in the end of her spine and can be felt with the tires she had before.  My mother was practically in tears when I arrived and told her that I got her new tires.  Thank you Greg. and to the Pep Boys team in the Everett, MA location for bringing joy to myself and my family. But-overall, keeping in mind that safety was at the core of their work and it shows. I feel at peace for my Mother to be on the road and to get home safely to and from work during the upcoming Nor'Easter. I'll look forward to doing service at this location in the future.  Warm Regards, Juan

Rudy quoted us $115 in labor for car battery replacement on a 2010 Honda Fit…read more If you just need to get your battery replaced, go down the street to Auto Zone, they do it for free!

Just moved to Mass from Florida so I've never gotten a car inspection before. They were very nice…read moreand VERY efficient. I brought my car in and it took them maybe 10 minutes total to get me back out on the road (they even added my front and back plates and took off my Florida plate for me). $35 bucks later I decided to bring in my husband's car to have it done there as well the same day. Once again, very nice, very fast, very efficient.

Online you list your Saturday hours being from 8AM - 3PM. However, when I went there today, the…read moreperson working said you were closed when it was 2PM. Perhaps, you should update your Saturday hours online if they really are not 8AM - 3PM or have a conversation with the person who was working there today and decided to close early.

Don't trust them: Unprofessional, giving false information and/or don't know anything about cars…read more They would charge for things I didn't have to get done in my car if I hadn't take it somewhere else.

Went to get my car inspected, it didn't pass but I didn't want to get it fixed with them. I went…read moreelsewhere and got everything fixed and came back Saturday to try and get another inspection but when I came back, they went inside to avoid me and didn't ask me what I needed. Turns out the inspection system was down but they didn't tell me anything. I came back the following Monday and they did the same thing, as if I had to beg for their service. Awful attitude. I guess they didn't like that I didn't spend my money to fix my car with them and were now giving excuses to not give me an inspection. I rather spent another $35 at Midas Auto Service Experts in Malden to get my car inspected than to get my car re-inspected here for free with that chubby man.

My husband just started going to Gino's for our car repairs. The experience has been great! We've…read morehad state inspections, brake work, tires, and oil changes done there and it's been top notch. He also helped me out last minute when my heat shield fell down and was dragging (one of the downsides of my beloved low-to-the-ground Honda). He also made some helpful recommendations to my husband for things he will likely need to do for his van in the future. Both his service timing and pricing are top notch.

Gino is reliable and always helpful. Great price and knowledgeable mechanic. He explains things for…read morethe non-car person in plain terms and works hard for the customer.

They quoted me $500 to fix my whole exhaust but when I went to another shop that only works on…read moreexhausts they quoted me only $130. All I needed was a pipe to be fixed not the whole exhaust. Be careful!

Freddie was amazing and super helpful. He took the car for a drive to diagnose and then explained…read morewhat was happening and why. He have us options and made us feel comfortable. Definitely would recommend. This is our regular place when we need anything car related.

worst place to go to. i need my tire to be plugged and they absolutely butchered it. every other…read moremechanic i went to told me they did a horrific job and that i shouldn't go back there.

I've lived next door to Alba's for almost a decade and have been getting my car repairs through…read morethem for almost as long. They're seriously some of the nicest, most accommodating folks ever.