Very professional, polite and most importantly, honest. Recommended by a neighbor, I also highly…read morerecommend Depot Automotive. Thanks for your service Greg and Nick

Went in with a specific problem, got an appointment quickly, and had my car fixed without any…read morehassle. Everything's running great now. Communication was clear and authentic throughout the process. A rare mechanic when it comes to trust and kindness. Highly recommended.

Bob is great. Knowledgeable, fair and doesn't waste time. I was referred by a friend and was not…read moredisappointed. He has definitely earned my trust for car maintenance needs.

My wife and I have been taking our cars to Town Line Service for over 30 years, my children do now…read moreas well. Bob and his brother Jim are great people who run a business that is honest, fair and extremely good at what they do.

Tim is the only mechanic I will ever go to again. He is the most trustworthy and honest person in…read morethis business. He went above and beyond to make sure my emissions issue was not only covered by the Honda dealership, but also that they honored it after multiple rejections from the service department. He even took time out of his day to bring my car to get inspected after.

I'm very satisfied I had my brakes done and a repair of a broken component done same day service…read morereasonable price good people they saved me about 150 I have found a new reliable mechanic

**Note that you won't find this review on the company's website because the owner, Jaime Dovale,…read moreremoves all negative reviews ... which, in addition to being deliberately deceptive and dishonest, obviously defeats the purpose of reviews.** Certified. Automotive. Disaster. Without question, this was the worst experience I've ever had as a consumer of any product or service (I'm 58) ... nothing else even comes close. This saga spanned over 2 1/2 years ... it wasn't an isolated incident, and certainly not an outlier. I made the terrible mistake of trusting Jaime Dovale to do a full body-off overhaul of my 2006 Jeep Wrangler, and I couldn't have made a worse choice. Dovale said he was capable of doing the job and estimated that it would take 4-5 weeks. The scope of the project modestly increased as we proceeded, but I ultimately didn't get my Jeep back for 6 months (25 weeks to be exact) ... and only then after frequent visits to check on the status and many requests for completion. When I finally picked up my Jeep, Dovale's endless drivel and empty promises collided with reality ... and reality has prevailed from that day on. I received an absolute mess with which I've been dealing ever since ... a vehicle so riddled with problems that I had to take it back to Certified Automotive Disasters 15 times in the next 13 months ... appalling by any standard. Just think about how insane that is ... 15 times, AFTER he did a full overhaul (ultimately, 17 times in 25 months). And I also had to schedule 3 appointments with a local Jeep dealer and 1 appointment with an auto glass shop to fix problems that Dovale was unwilling to acknowledge, incapable of fixing, or both ... for a grand total of 21 returns in 26 months to fix virtually everything he and his hack techs touched ... and problems remain to this day. Dovale ruined a vehicle that I bought new and had always meticulously maintained ... I now have problems that didn't previously exist (most infuriatingly, water leaks thanks to Dovale's hack body work ... which means my interior gets soaked every time it rains), and he doesn't have the ability or integrity to fix them. NAPA has a limited two-year warranty on its parts and labor, but it turned out that much of the hack work that Dovale did on my Jeep wasn't covered. Yet Dovale falsely claimed, repeatedly, that ALL of his work was covered by a two-year warranty ... a complete lie. He finally admitted (via text) that, actually, he has no written warranty ... which means no warranty exists ... by far, Dovale is the most dishonest businessperson I've ever encountered. I complained to NAPA about a rear main seal leak that Dovale failed to fix twice, and that he then denied was even leaking ... after the local Jeep dealer confirmed that it was the seal, NAPA paid for me to have it repaired at that dealer ... I have the reimbursement check to prove it. Whoever heard of an auto repair shop that is so incompetent that they pay to have the work done at a dealer? I certainly hadn't ... until Certified Automotive Disasters. There isn't enough space in this review to explain all of his careless, sloppy, incompetent mistakes, including many that put my safety at risk ... far worse than a bad DIY job. I've had exponentially more problems since Dovale 'fixed' my Jeep than I did in the previous 15 years combined ... body work, clutch, 4WD, wheel balancing, steering/suspension, exhaust/tailpipe, check engine light, alternator, rear main seal, door seals, header seal, windshield, rear wiper, tailgate hinges/alignment, headlight alignment, turn signals, damage to interior, and the list goes on. And on top of the mind-boggling list of problems/mistakes/errors, the stress, inconvenience, and disruption to my life that he caused is incalculable ... constant and nonstop. I wouldn't trust Dovale to properly inflate a tire ... but if you don't value your vehicle, your money, or your time, then Certified Automotive Disasters is the place for you.

I couldn't recommend Jaime, Steve and the team at Certified Automotive more. they are honest,…read morethorough, have very reasonable pricing, communicative, and professional. When my 2017 Audi went out of warranty, I started going to Certified after first referring a friend based on another friends recommendation. I couldn't be happier. I never again have to be worried about work being completed properly or being overcharged. Never. I really like them a lot. A++

I was about to take my ten-year-old car on a two thousand mile trip -- and I didn't want problems…read more Gus and Choo-Choo and the crew are absolutely to the go-to guys for such a situation. I went in and said, look, Gus, I'm an old-timer and I don't want to end up broken down by the side of the road. I want 2000 trouble-free miles. His team looked the car up and down -- and found one thing that was going to fail. They never find "extra" problems that fatten their wallets. They know that they're going to do well if they're honest. They fixed that one thing, which would have gone. And I'm back home, in fine fettle. No place is going to be completely perfect -- but we have taken three different cars to them, never had a follow-up problem, never had a bill that seemed unreasonable, and even had him tell us on a number of occasions that he could fix something (and he could!) without an expensive overhaul. Trusting a mechanic? Priceless. -- Richard

This place isn't high society. It's very much a local garage. They are nice and helpful and…read moreconsistent. I go here for all my inspections and for gas.

Ask for a estimate to put air conditioner in my 69 GTO normally it's around between 25 and 3500 at…read morethe most. They want a 13,000 f****** stupid ​​​​​​​​

Scott Resnek and Kyle along with Patrick and approximately 8 of the best automotive mechanics…read moreperform their highly skilled work at this great facility easily located off of Rte. 128 behind Capone's restaurant in Peabody. From high end sports cars to Trucks to the most popular cars needing attention and very reliable and affordable prices where you are never shocked upon check out and they warranty their work!! I've taken many a vehicle to and from their shop and always been happy with the quality and reliability of their work. They take great pride in their reputation and earn it every time!! Give them a chance next time you need something done to your car...

These guys are amazing. Nice as hell and real and took time…read moreto look at what ended being a stupid little issue in my car with no fuss. Will come back for sure!

I have been using these guys for over 20 years. Scott always gives me the stink eye (even though I…read moream super nice to him), but I thought they were good guys. Bennet Street is being worked on, so I went to Sunrise Auto on the Lynnway. Oh boy! It was like when I changed dentists. She found cavities every visit, but once I found an HONEST one, I haven't had a cavity in 30 years! I told Lenny about the problem, and he fixed it while I waited 30 minutes! West Lynn would have made me drop off my car for days, and would have made me pay for a replacement I didn't need. I'm sure this $50 fix would have cost me at least $150 at West Lynn Auto. Never go to West Lynn Auto.

Super positive experience recently getting my tires rotated and an alignment. Easy to book an…read moreonline appointment. Staff was helpful and clearly explained what would happen, time-frame and cost. They also offer an overall review and maintenance for $100 on top of whatever service. There's also a beautiful waiting area behind the shop with a view of the pond. Plus, an ice cream shop across the parking lot. I'm always happy to support a woman-owned business, especially in a male-dominated industry. Highly recommend!

Not the fanciest setting, but top-rated quality of job (got an undercoating for winter), clear…read morecommunication, everything got as contactless as possible. Car was ready on time. Costs v reasonable.