At the time of purchase on March 20, I was told--and it was put in writing--that several issues…read morewould be addressed prior to delivery, including the tires and warning lights. I picked up the vehicle on April 1. On April 6th, an independent mechanic found several issues that had not been addressed, including concerns with the O2 sensors, exhaust system, error codes, and worn tires. That evening while driving on the highway with my kids in the car multiple warning lights came on and the car began shaking while driving. We had to arrange towing back to the dealership at our own expense. While they did perform some repairs (including replacing the O2 sensors (these are brand new!), a follow-up inspection still showed that the exhaust will likely need replacement, the radiator was not actually new, and the Run-Flat tires had been repaired rather than replaced. Overall, the vehicle was not delivered in the condition promised, and we spent significant time arranging transportation and following up. I would strongly recommend having any vehicle independently inspected before purchase. Based on this experience, I would proceed with caution.

In my 20 years of car-buying experience, this was by far the worst experience I've ever had…read more Prestige Motor Sales was extremely unprofessional and communicated poorly throughout the entire process. I worked with Alex and Caden, and unfortunately they were the most unresponsive and unreliable dealers I've ever dealt with. There was little to no communication during the sale, and they completely dropped the ball on arranging delivery. I live in New York and was purchasing a vehicle from Massachusetts. I was told the car would be delivered, but three weeks went by with no updates or responses despite multiple attempts to reach them. Buyers beware. I strongly recommend staying away from this dealership. Save your money and go to a legitimate, brand-name dealership (Jeep, Honda, etc.) that values professionalism and customer service. Wish i could give 0 stars but unfortanetely that is not an option and 1 star had to be given. This review is in reference to a 2018 jeep grand Cherokee limited.

AVOID AVOID FING AVOID . Gave this little business a try after these reviews and JUST MAYBE they…read morewould have changed and NEVER AGAIN JOKES ON ME. HORRIBLE AS PEOPLE. Took over 2 weeks for a "Bank response" . They wanted 1000 for a down payment I said no and left 500 asked for a refund after 2 1/2 weeks of no bank response . Called to get a refund lady Nicole said she had processed it NOPE she lied that first time . COME again the second time her and Shawn had to have a "talk" refunded me " that amount that week haha NOPE . Still no fing refund . I call and all they can say is I'll get back I'll call you in 15-20 mins will they ever call back ? ABSOLUTELY NOT . Called this place atleast 30 times in a matter of a month . They keep playing and I'm not the one becuse I will speak out . HORRIBLE SHITTY PLACE . AVOID .

Don't do busyyyyyyy with this company at all they horrible and extremely unprofessional, they also…read moresteal your deposit. After saying they will mail it out. We be filing a complaint with the BBB! You been warn do not do business with this company. Look at the inconsistency in their text messages! First they sent the check out and we been waiting 2 months and now they saying it's non refundable. Like what!?!?

Beware they practice false advertisement. I reached out to them after seeing a car they were…read moreselling and made a deal via WhatsApp. I drove an hour to their store, they texted me 3 min before I was arriving asking if I was almost there and when I arrived claimed the car was sold 15 min ago and tried selling me another car. Few days go by I see the advertisement again for the same car they had claimed they sold , had my friend text them from their number and they told my friend to come by to check the car out. They post fake cars at cheaper price to get customers to go into the store. Scammers of the worst kind, made me drive 2 hours for nothing.

I visited AGM Auto Sales on August 16, 2025, to purchase a vehicle. At that time, both parties…read moreagreed to a trade-in value of $4,500 for my vehicle, leaving a remaining balance of $3,100 to be financed. This agreement was made with the sales manager. On Monday, August 18, 2025, I was informed that the Purchase & Sale agreement needed to be updated because the trade-in had not been listed. On Tuesday, August 19, 2025, at approximately 7:00 p.m. EST, the dealership contacted me and requested a monetary commitment before providing the proper documentation required by the bank. As of August 20, 2025, the bank was still missing the following documentation from the dealership: Title copy without floorplan watermark (title was being held in floorplan). Buyer's signature missing on assignment from Herb Chambers to AGM Auto Sales due to floorplan. Verification of how the title was being handled (GSCU, dealer, or runner). Updated Purchase & Sale agreement with the correct lienholder name, "Granite State CU," depending on whether the dealer or a runner was handling the title. Despite repeated requests from the bank (four or more times), the dealership did not provide the correct documentation. Instead, I was asked by the general manager, Fernando Lins, to provide money via Zelle before paperwork was completed or corrected. I am filing this complaint to document my experience, including the after-hours $500 Zelle payment request, and to caution others to carefully review agreements and documentation when dealing with this dealership. This experience was highly unprofessional and raised significant concerns about the dealership's practices. I am filing this complaint to document the situation and to caution others to carefully review agreements and documentation when dealing with this company. In addition, the owner has refused to return my calls or communicate with me in any way.

One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

I think Zone Kar deserves one star more than any other business on Yelp…read more Six stars for Murph and his crew! Besides being a skilled, honest, and fair mechanic, Murph is a beautiful human being with an impressive personal history. Bring your car to Murph with confidence. Feel the love!

Murph is the best! His team is fantastic, providing great service, communication and they explain…read moreeverything they're doing thoroughly and are happy to answer any questions. I come here for routine maintenance but I know if something happened to my car I can rely on Murph and his team to get it done well and give me their honest opinion. Prices are fair, definitely worth the drive to have a trustworthy mechanic.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!

A shout out to Malden Auto Sales. The two guys that operate the business are friendly, down to…read moreearth, and professional. I just bought a used Toyota Corolla. Was very happy with the whole process. On average, cars on their lot were at least $1,000 less than the dealerships I went to. I didn't feel like I needed to haggle, because price seemed very reasonable. Before I picked up the car, they had a mechanic change the oil. Mechanic suggested four new tires, and Malden put four new tires on for free. I can't recommend these guys enough, and I've bought many used cars over the years.

Went to this dealership to test drive a car and they told me ,that before they let me test drive…read morethe car they had to see if I get approved by the bank first!! Like the dude thought I didn't had enough to paid for it !!!! Don't go in there with work clothes cause they might think you a homeless or something!!!

I got my brake pads + rotors replaced here. The whole process was transparent and a great deal!…read moreRavelo took the time to talk to me and explain his reasoning, 10/10 service and it was quick!

Bought Groupon for an oil change, made an appointment, showed up on time-shop was completely…read moreclosed. No sign, stayed 20 minutes in case they took a break. Nothing. Ended up having to go elsewhere.

Garen, the owner, is an incredibly nice guy who is also clearly very experienced and knowledgeable…read moreabout cars. He took the time to guide me through everything when I was at his dealership and was super patient. I really like his taste in cars too.

Purchased the Ford Explorer Platinum, after a test drive, and overview of this SUV. The vehicle was…read moreclean inside and out, and drove flawlessly. The dealer completed all the paperwork, applications, New plates, Registrations, insurance and inspection. This saved me a ton of time. I'm an HVAC technician, and I didn't have any time to run a round during this cold week. I was more than satisfied purchasing this SUV from Garen, at Northeast Auto Gallery. I already drove 500 miles on this SUV, the weekend after I purchased it, and couldn't be happier. I picked the right dealer and the right SUV. I recommend you to check out Northeast Auto Gallery, Wakefield, Ma. Professional service from start to finish.

UPDATE: The transmission blew on the car! Surprise,…read moresurprise! I got the title for the car 9/1/2020 Today is 1/20/21. Since then, my 21 year old son was diagnosed with a heart problem. I'm not even sure how to get him to the doctors now, His medication is $300 a month. I have no car. I'm disabled Can't afford a new car, they took all the savings I had. Truly disgusting. Please, do NOT do business with these people. I wish I spoke to people about this place beforehand. Not one good thing to say. These people have ZERO morals, scruples, or ethics, Seriously. It turns my stomach. I have NEVER been this screwed over in my life. I don't want to see this happen to anybody else. They essentially stole $10,000 dollars from me. They put me now in a situation that I cannot get out of. It's either pay for my son's medication, pay my rent, groceries etc. To keep a roof over me and my children's head. pray to God that people can give me rides to where I need to go... being sick myself. So that car was very detrimental... Not only for me to get to my doctors appointments, but now for my 21-year-old son who sleeps all day because he has a weak heart. Ubers and public transportation, are not an option. because if my son was to get coronavirus. He would surely die. I almost lost him on November 10, 2020 when he was rushed to the hospital. Myocarditis From Mediterranean Fever. I really hope you read this, and can live with yourselves. You have no idea that what your doing is so wrong. And how it's affecting families like my own. Tragically.

Honest business w/ fair prices and thoughtful leadership. I got hit by an 18 wheeler on my way to…read morethe gym (Pro tip: When you're dreading the gym, don't hate force yourself to go). Owner of truck company or whatever it was transporting referred me to Abe of Green Leaf. Felt like I was working w/ a family friend or uncle. He was kind, reassuring, and went above and beyond to fix my Corolla, which looks fantastic. Hope to not see you guys in future, but should I need to, I will be sure to return here.