We've used Street Tuxedo Rental Coolspring location in the past and had positive experiences, which…read moreis why this visit was disappointing. We made multiple trips to try to resolve some issues, but still ended up with wrinkled pants, a bunched hem, and a white shirt that appeared stained. There was also a mix-up with the shoes that we caught before leaving. I understand rentals can have limitations, but I was hoping for a bit more attention to detail, especially for an important occasion. I also wish the response to our concerns had been more helpful. I don't usually leave reviews, but I wanted to share this feedback in hopes it helps improve the experience for future customers.

Popular place for high school prom tuxedo rentals. Given the amount of boys that come in during…read moreprom season to get fitted, they do a good job with servicing everyone in an orderly fashion. You don't need a reservation, but sign in when you come in. Check out the tuxedos and suites while waiting. Someone will call your name and ask you which suit you prefer, tie and shoes too. Then you wait to get measured by another person and try on coat, pants and possibly shirt. The return process runs smoothly too with drive through returns Sunday 12-3pm.

Very good at cleaning and pressing! Do the work quickly at reasonable prices!…read moreThey also do alterations very well and a reasonable price! We've tried others and we always come back to Franklin Cleaners! Donna M

Horrible. Been using for years and they just ripped me off…read more Messed up 2 pairs of pants in a hemming job (charged me anyway) and I brought them back to fix and they charged me again and more. I have on several occasions paid these people in advance. Stay away.

I came at closing as they were locking up, but they let me in anyway...I made a quick…read morepurchase...excellent customer service!

Franklin Road Apparel is a small boutique clothing store that sits at the far end, or beginning, of…read morehistoric downtown Franklin. I used to get my hair cut at the nearby Scout's, so I would constantly walk through Franklin Road to and from, and realized it was best to look around after as I would always be late if I got distracted on my way to! They offer both Men's and Women's clothing with an extra focus on denim of all types. As with many local boutique style shops, pricing can seem a bit high, however the quality and brands they carry are honestly worth it. I am usually pretty shy about spending a pretty penny on a singular item of clothing, but some of the shirts I have bought here are my favorites and worth every penny. Outside of clothing they have a solid variety of accessories and other random items to complete any outfit. Service is always stellar here as well. From entry to exit, they are friendly and helpful. Overall, when I am in downtown Franklin, whether I need something or not, I always make it point to swing by.

Let's try this again…read more I posted , the owner had a fit and had it removed...which explains the other "rave" reviews 1. They are convenient for sure. 24 hour drop off is nice 2. Prices are NOT prominently posted. I was shocked to get my bill 3. As a consumer, if you are comfortable paying a premium blindly , then you will have no issue Simply compare prices since they are not really visible As for service, they were nice I gave you an extra star (2) since you (the owner) burned the calories to have mine removed. Either way, I found another dry cleaner who was 25% less...

Absolute nightmare experience. I had three shirts, all male, to be laundered. Shirts were handed…read moreobver to lady and not dropped in automated system. When I went to pick up, charge for three shirts was $ 23.00. It was $ 8.00 prer shirt and some discount. When asked I was told because shirt material was different than standard cotton, they had dry cleaned. I was never told that shirt would need to be dry cleaned or there will be extra charge. In their business, there is no clear indication that your laundry will be charged based on material it is made of, A shirt is a shirt and a male shirt does not turn in to female shirt. Previously they has given me someone elses order and suggested just to keep it. They found my shirts two weeks later only after I insisted. Manger placed blame on me for not knowing material related charges. That was truck load of BS. DO NOT USE THIS BUSINESS.

Oakwood Cleaners provided timely service and had clear communication regarding when my items would…read morebe ready for pickup. I appreciated their texting system which made it really easy to ask any questions. My clothing came back exactly as I'd requested and right on time for my trip. Deducting 1 star due to pricing as the costs were a lot higher here than other places I've been to in the area.

My daughter's wedding dress was designed by Jean Dudley Smith and hand sewn--an heirloom…read moremasterpiece, and she had a rip roaring blast at her wedding while wearing it! Oakwood cleaners restored it to pristine condition! It takes a long time, but I trust them, and it's worth the wait!

Excellent service at a reasonable price. They did a great job cleaning a stain from linen pants…read moreand did so quickly and at a surprisingly low price. Highly recommend.

I think it's the best dry cleaners I've ever used. Great service! And very friendly. Wish they had…read morepick up and delivery service though.

Horribly overpriced alterations , without any upfront cost disclosure. They charged me $48 and $45…read morefor hemming two pair of cotton pants... just a ham, nothing more elaborate , or complicated . When I reached out to the owner Jeremy asking as to why , crickets ...

Looking for new cleaners. On several occasions I have received garments that still have stains…read more Items are pressed but not necessarily cleaned.

Brought in three new shirts still in packages. Just said they need to be pressed, not washed since…read morethey are brand new. Shocked to find out it was $21!! I asked why and they said pressing only was double, but washing and pressing was half. Why was I not told this? Terrible service.

From the owner: At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding…read moreservice, and environmental responsibility.