We've used Street Tuxedo Rental Coolspring location in the past and had positive experiences, which is why this visit was disappointing. We made multiple trips to try to resolve some issues, but still ended up with wrinkled pants, a bunched hem, and a white shirt that appeared stained. There was also a mix-up with the shoes that we caught before leaving. I understand rentals can have limitations, but I was hoping for a bit more attention to detail, especially for an important occasion. I also wish the response to our concerns had been more helpful. I don't usually leave reviews, but I wanted to share this feedback in hopes it helps improve the experience for future customers. read more

Popular place for high school prom tuxedo rentals. Given the amount of boys that come in during prom season to get fitted, they do a good job with servicing everyone in an orderly fashion. You don't need a reservation, but sign in when you come in. Check out the tuxedos and suites while waiting. Someone will call your name and ask you which suit you prefer, tie and shoes too. Then you wait to get measured by another person and try on coat, pants and possibly shirt. The return process runs smoothly too with drive through returns Sunday 12-3pm. read more

Street Tuxedo - Tuxedo - Men's Clothing Near Me - Franklin, Tennessee

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My son waited until the last minute to decide he wanted to go to prom. I called to even ask if they had any availability, and they told me sure just bring him in. They took his measurements and we found a tux he liked. It came in 2 days later and pickup was so crowded we ended up just taking home to try on. read more

Street Tuxedo - Prom 2024 - Men's Clothing Near Me - Franklin, Tennessee

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Great experience renting a tux for a second time at this Franklin location. My son has a disability and the staff was so patient and helpful. We would definitely recommend Street Tuxedo for their superior customer service and great selection! read more

Street Tuxedo - Tuxedo - Men's Clothing Near Me - Franklin, Tennessee

I was in a wedding party of nine. We had coordinated tuxes. Upon pick-up, some items were in the wrong location. Staff was helpful but neither polite nor impolite. On the plus side, they were responsive (no lines, no waits) and worked to get missing pieces to the right location upon realizing their mistakes. On the day of the wedding we found out most of the ties were the wrong color - some gray, some black, some white. Some had all three, one person had none. We were able to sort everything out but the rental order instructions should have taken care of everything. The suits themselves were just in OK shape. None were worn out but they had some pilling that you'd expect from frequent dry cleaning. Prices were reasonable and they do have some promotions for large wedding parties. read more

Many suit options/ choices. However the older woman fitting my husband for a suit was very rude. When asked, He wasn't sure what shirt size to get because it varies by brand. She scoffed and rolled her eyes while walking away talking under her breath. Won't go back. read more

We rented a tux for my son to wear to prom. So many options. Everyone was very nice and helpful. The tux was ready days in advance and drop off on Sunday was super easy. Will definitely be back if we need another tux. read more

I used Street Tuxedos for my wedding party. They were fabulous!!! I had not a thing to worry about. Rachael and the rest of the gang at Street are professional and polite and know just how a bride needs and should be treated on her big day & in the days of preparation. Prices were great. Selection was great. I would recommend them to anyone. Keep up the good work!! read more

Love this family owned and operated business. Always so knowledgeable and helpful. Cannot say enough about their willingness to go the extra mile! We use them for every occasion that my husband or boys need formal wear. read more

Fantastic options and choices for formal wear. Very knowledgeable staff, was guided thru options and decisions by an obviously skilled professional. Prices were very fair and my tux was ready ahead of time so I beat the afternoon rush. This was a very easy process-highly recommended. read more

This place deserves all the awards and some. Not only were their prices so good that I ended up buying 2 tux's. I came in a couple days before the wedding and they dropped everything and accommodated. The staff is great and a plethora of options. read more

Ordering, measuring, etc., was fine for the tuxes. However, my husband's tux (remember this is the groom's tux for the wedding...should be the most important one to get right) was missing shoes and the tie was completely incorrect. He had on a light gray bowtie when it should have been a dark gray necktie. Extremely disappointed. This is after I called THREE times to ensure the order was correct. When I called to complain they said had they known, they would have fixed the issue. However, with ours being a morning wedding, we were just out of luck I guess. We were told if we ever needed tux service again, they hoped we would use them. Um no. Definitely not. The first thing a bride notices when she gets to the alter to marry her husband should not be that his tie is completely wrong. Fair warning for anyone doing business with this company. read more

The service is great! I went here to get a tux for a prom and I have a sensory disorder, so the recommended me a tuxedo that didn't bother me at all. I had fun, thanks street tux. read more

Poor experience for my wedding. Picked out a tie months ago. Arrived with my fiancé and thought the tie looked orange (I was using peach). I asked the associate helping me and she agreed. She got another girl (I'm assuming the manager) and was told they got a call that my tie was out of stock and they sent the closest match. I received NO phone call and was not going to be notified until I brought it up. Super unprofessional!! It's my wedding!!! I had to make a quick decision while in the store on what "could/might" work. I was also given only 2 days to try and find some at a department store. I had to return the following day to pick up the "could/might" work ties. Also, we walked into the store and an associate was eating on the couch and never moved until the place got real busy then she proceeded to eat behind the desk and talk with her mouth full. Ever since you combined forces with the wedding gown company your service and the experience has suffered!!!! read more

At that time, I had 4 of my groomsmen with me. We all got measured and I informed the representative that I had a $350 discount card also but I forgot to bring it, she said that's fine, we'll put it on your order and you can bring it in later. After doing so, she informed me that my tux will be free because I had at least 5 getting tuxes. Fast forward to 2 days before my wedding and I go in to pick up my tux. Upon check out, I'm told by Rachel Street that I owe $110. I explain to her that it was my understanding that my tux would be free. She explains that the way the discount works, either my whole party gets $350 everybody's tux or the $350 is only used for the groom's tux. I explained to her, that's not what I was told at the fitting. Mind you, my fiancé and I have paid for this wedding ourselves and really didn't have this cost in our budget. I explain this and she just tells me sorry. I leave the store and come back the next day. I informed Rachel and the staff there that I'm not pleased with the service and I paid for my tux and shoe rental. She just informed me of what was on the paper and that she wasn't there. All I got was an "I'm sorry" and no actions to try to research what was told to me or no let me see what I can do to make this a better experience for you. I get my tux and shoes and leave the store. Later that evening, I get a call from Mark Street following up with me, concerning my dissatisfaction with the service I received. We had about a 30 minute conversation and at the end; Mr. Street agrees to refund me my money via a check in the mail. A week goes by and I don't receive a check in the mail. I called him today and told me that he cut the check but he's not sending it because of the post I made on Facebook about his company the day this happened. Mind you, he never mentioned the Facebook post, nor did he say that the removal of the post was grounds for him cutting the check or not. Also, note that I made the Facebook before he called me the day all of this occurred. The Facebook post was neither slanderous nor malicious. For Street Tuxedo to be in the business of creating happy moments not showing empathy for the customer's situation and saying you're going to do one thing and not standing by it doesn't pan out! If you're going with Street Tuxedo, buyers beware! read more