I've taken my car in 3 times over the last couple years for different things and every experience…read morewas good. Service is done within a reasonable timeframe, communication is good, and the price is right for me.

Amazing communication, transparency, turnaround time, quality of work, and (most importantly)…read morecustomer service. I can't recommend this place enough. It's a breath of fresh air to hire an automotive staff that is happy and eager to help with your repairs. The staff at Discount Auto constantly kept me updated and in the loop on the status of my vehicle and its repairs. Not only was the front office staff pleasant to work with, but the technician that worked on my truck was a delight to speak with too. The shop was able to take my truck in the same day that I called to inquire, diagnosed it quickly, and fixed the issue in a very timely manner. All in all, they've set the standard for automotive repair and servicing. Highly recommended

I took my 2012 Volvo to Redlands Tire Pros multiple times within a year while I was having car…read moreissues. They were always super helpful, professional, reasonable quotes, and fast and efficient with the repairs. After I moved to another city and I was thinking of selling my car, I called them. Sergio was incredibly kind and helpful and even remembered me and my car! If I still lived in the area, I would absolutely continue to go to Redlands Tire Pros for any car repair needs. I usually feel nervous and like I'm going to get taken advantage of in terms of price by auto mechanics but I never felt that way when working with them. They even have a cute dog who sits in the front of the shop. Highly recommend Redlands Tire Pros! And shoutout to Sergio for going above and beyond to give me tips and guidance on selling my car.

Both Sergio and Brian took care of me... professional, friendly and they get the job done! I highly…read morerecommend this shop... for any of your needs.... Today Mine was brake fluid flushed.... In and out... I recommend coming earlier....

The first two times I've gone here, the service has been great! I highly recommend this location as…read morethe customer service is on point. Thank you American Tire Depot.

Angel wrote up my service request and order. This was a very unexpected and upsetting day for me as…read moreI wasn't ready to buy a set of 4 new tires as I'm sure nobody ever is. Anyway I needed to get to court this day and ATD got me in and out in just a bit over 2 hours, mind you I didn't have an appointment. I feel I was treated fairly and with courtesy. Been here before and will return. Great business. Thank you Angel.

American Tire Depot has taken care of me for more than 20 years . Always satisfied great customer…read moreservice and this was the first time I experienced the Redlands, CA location. Thank you again! Lisa N.

Women A V O I D Rude men . $450 to replace LUG NUTS…read more Let me repeat myself again $450 to replace lug nuts.. before he " would even touch the car " If you aren't familiar with lug nut prices... you can buy a full set for $40 online

So grateful to Salerno's! Helped me out when I got an insane quote from another business in town,…read moreand they gained a new customer in me for sure. Work was done quickly and well, made sure everything was taken care of for me!

Mark repaired the A/C on my brother's car 2 years ago has been working perfectly ever since. More…read moreimportant is that he was very straight forward and honest with me during the process, doing a good diagnosis to repair what was necessary without trying to run up the bill on unneeded things. He stands behind his work.

First and foremost, I am not from the area. Initially when I was calling nearby shops that have…read morebeen recommended through Yelp, non of them picked up. Mind you this is a Sunny Saturday morning prior to 12 noon. Redlands Tire Shop was my 4th choice and the only ones who picked up. They were direct and clear on options they had for me due to the flat tire. They didn't try to hackle me into making a purchase but did make recommendations. Their customer service and support is amazing and recommended to anyone who is looking for help and time is essential. Wish I can drop their names to give them my sincere thanks. They do accept major credit cards, I will pay cash to avoid 3% surcharge but that is common for these types of services.

Well the guys that work there helped my brother out on his tire they were quick and efficient…read more They get straight to work once your there

better tires better prices…read moretire tech theres also a papa johns nearby if youre lucky like me you might get a slice of pizza while you wait. i got lucky three times better ingredrients better pizza papa johns

I got my first set of brand new tires here 3 years ago. They were amazing! I drive over 12000 miles…read morea year and tires were great! Tread was low and I had a bump on one from hitting a curve so I came back for a new set! I am totally happy! Tire prices including installation, rotation and flat tire repair is EXTREMELY COMPETITIVE!

This is probably the best place I have ever taken my vehicles. I have never had one bad experience…read morewith this family owned service center. I will not name other places around Redlands areas, but their prices have them beat all the way around. Just the nicest people you will ever meet. Dave Redlands

Always friendly, professional and fast! They are family run…read moreand the entire family is awesome! Pedro, Pedro and Pedro are very knowledgeable and extremely helpful! I took my car in to see why I was getting a low tire alert, I didn't see anything wrong with my tires! They not only agreed to put air in my tires but thoroughly checked them and saw a nail deep in the tread of one of them! They patched it, with minimal cost and off I went! Thanks Cota's tire, I'll be back!

I've always had a great experience at Discount Tire. The team is friendly, knowledgeable, and…read morealways takes the time to answer my questions and address any concerns without making me feel rushed. Today I stopped by because my car was making a strange noise. They didn't hesitate to take it for a test drive, quickly figured out the issue, and explained everything clearly. I really appreciated how helpful and honest they were. Great customer service every time. I highly recommend them!

(1 Star) I rarely…read moreleave negative reviews, but this experience deserves one. I brought my Mercedes-Benz to the Discount Tire location in Redlands because my rear tire was not holding air. Since I purchased all four tires and the warranty through Discount Tire, I expected the issue to be straightforward. My expectation was simple: inspect the tire, determine whether it qualified under the warranty, and explain the findings honestly. Instead, I received multiple, conflicting explanations over the course of two days. The first phone call informed me that all four of my tires were low on tread and needed to be replaced. I explained that all four tires had been purchased from Discount Tire and that I had also purchased the warranty. I reminded them that I came in because one rear tire was losing air, not because all four tires were worn out. I was then placed on hold. When the representative returned, the explanation completely changed. I was told they had accidentally inspected another Mercedes-Benz of the same color and that my vehicle was actually fine. The problem with that explanation is that I was sitting in the parking lot during that phone call. I could see the vehicles on the lot, and I did not observe another Mercedes-Benz matching mine. Whether there was an internal mix-up or something else, the explanation simply did not make sense based on what I personally observed. When I arrived before closing to pick up my vehicle, the explanation changed again. I was then told the replacement tire needed to be ordered. The following day, I received another phone call. This time I was told the tire would not be covered because I had not had an alignment performed after purchasing the tires. I was then asked if I wanted to purchase both a replacement tire and an alignment. By the end of the process, I had received four different explanations for the same warranty claim: All four tires needed replacement. My vehicle had been confused with another Mercedes-Benz. The replacement tire needed to be ordered. The warranty would not be honored because an alignment had not been performed. At that point, the issue was no longer about the tire it was about trust. I don't mind being told "no" if the decision is supported by the written warranty and explained honestly. What I do mind is receiving a different explanation every time I speak with someone. That makes it very difficult to have confidence in the recommendations being made or to believe that my warranty claim was handled consistently. I have submitted a formal complaint to Discount Tire Corporate requesting a review of this matter and an explanation of the written policy used to deny my claim. As of the date of this review, I have not received a response. I will update this review to reflect how Discount Tire responds and whether the company stands behind its warranty and customer service. I also intend to document and share my experience on social media so other consumers can make informed decisions based on the outcome. I genuinely hope I can update this review with a positive resolution. Right now, however, I cannot recommend this location based on my experience.

If there was a zero as a rating, I would give this dishonest business that. I had a tire emergency…read morethis morning on the way to work. I told my tow truck person to tell the service guy what type of tires I wanted. Those tires requested were not installed. My bad was that I was in a rush to get to work that I did not check that the proper tires requested were installed. Tough lesson learned

Jesus is so kind, helpful and honest. This is the only place I come to, to get my tires.read more