2 guys showed up to identify and repair my problem with 2 Rinnai hot water heaters. They looked at…read morethe machines, saw no codes and said the machines are fine and there is another problem that they don't fix because they don't do plumbing. They suggested what the problem might be, were wrong (as shown by subsequent events) and left after about 10/15 minutes leaving me a $125 bill. I wouldn't use them again.

Unless you're super proactive and change it while it's still young and fresh, your water heater is…read moregoing to die when it's inconvenient. You're not a handyman? You don't install hot water heaters as a career or side business? Then start making those calls, my friend, and the first one is going to be to The Hot Water Heater Pros. Sure, I made the calls Lee and that smiling Hiller (side note: I'm a serious Hiller fan and they've replaced a water heater for me in the past), but the HWHP team was faster and more affordable. They were quick to respond, not pushy with an upsell, etc. it was really a "what'cha got now" and "here's what we install for X" conversation. Get hot water back in your life faster and more affordably...call The Hot Water Heater Pro

They were great to come out and replace our water heater that had failed. Great service and…read morecompetitive pricing

Even though I explained to the person answering the phone that we needed a camera, they sent a…read moretechnician without one. Then, 2 hours later when the tech with the camera came. he only had a large camera so we were not able to completely...

Jessy was great - wore his boot covers, very polite and thorough and left my bathrooms sparkling…read moreclean! Will definitely use them again!

We had gotten a quote for plumbing work from a competitor, not only was it expensive but it did not…read moreinclude the full service. Benjamin Franklin gave us a quote for 75% of what their competitor did with all the work completed The technician Zachary came out and did the work well. He was kind and professional. I really appreciate him!

I cannot recommend electrician Greg Stark and Lee Company enough. I was attempting to tighten…read morelight switches that were loose (thinking that you can do this from YouTube is not recommended, nor is any electrical work on your own..I learned a lesson) and due to loose wiring I actually received an electrical shock and had sparks flying and heard a pop and had to go to the ER to get an EKG and be checked out. I was worried to say the least, and in urgent need of professional help, worried for a possible electrical fire at home too. I called Lee Company , and despite the late hour and the distance they had to travel to reach my home (they drove 2 hours), they came at 10:30 p.m, were calming, professional, and empathetic to my stressful situation. They not only fixed the immediate hazard but also took their time, were kind, professional, took time to answer questions, went above and beyond, was very talkative, and it felt like having a knowledgeable friend over versus an electrician. Their expertise was evident as they quickly identified the underlying issue and corrected the wiring that caused my shock and replaced light switches as well as helped with other concerns I had (an outlet that had to be replaced, etc). This level of dedication and after-hours emergency response is rare. They turned a scary situation for me into a safe and secure one. If you need a reliable, expert electrician who genuinely cares about their clients' safety and peace of mind, look no further. I am highly thankful too of my initial phone call with the after hours customer service who sent Greg Stark out. She was so kind, kept me updated, made certain my concerns were heard in regards to why I needed service, made certain that I would be taken care of after hours by an electrician. Lee Company will be my go to company for all needs regarding home.

We only use Lee Company for any home improvement project. They are awesome and very knowledgeable.read more

Had an unfortunate mishap that resulted in our main sewer line getting completely clogged, the…read moreentire house was backed up. Realized this at about 8pm on a week night in a house of five. Called Prodigy Sewer & Drain, and glad I did. From the initial contact, Mark was extremely pleasant to work with. Responsive, polite, friendly, and the communication was fantastic. Crew came out to address the issue, and they were also great to work with. Also kind, punctual, knowledgeable, and attentive. The issue turned out to be worse than initially thought. Prodigy immediately updated me with a summary of the issue and recommendations with reasonable cost estimates. They then immediately got to work and fixed the issue. If you ever find yourself in the unfortunate position of needing a sewer and drain specialist, highly recommend Prodigy. I'd give them more than 5 stars if I could.

Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

Austen was immediately responsive to my A/C emergency on the hottest day in recent middle Tennessee…read morehistory. He not only quickly diagnosed and fixed my problem, he also undid some of my own self-maintenance errors. He then did a solid maintenance service on the downstairs unit and was on his way. He is totally professional, very knowledgeable, fairly priced, and the whole experience was top shelf from start to finish. He was the 3rd company I contacted and the only one who answered the phone - the others did not return my calls or messages I could not be happier with the whole experience. Thank you Austin - i owe you big! Shop Spring Hill! SHOP LOCAL. Shop small businesses!

Artie and Austin are absolutely the best. They have come out and solve numerous problems at our…read morehouse. Professional diagnosis, very fair pricing, very responsive. They are one of the best contractors that I've ever worked with. We had an issue with our thermostat, not responding to our air-conditioning unit and Austin was able to diagnose the problem electrically within five minutes. His knowledge is amazing! We always want to use local contractors when they are as good and honest and professional as First Class .This company is very well named.

Do not trust this man. He will walk through your home without your permission. Go through closed…read moredoors even blocked ones. This man repeatedly, went into a room that had nothing to do with what he came to fix. He kept going into the room where my hotwater tank was. It had nothing to do with fixing a toilet. It had nothing to do with fixing my kitchen sink. Both of these things I had to repeatedly call this man to fix, because he didn't do the job right the first time. He would repeatedly, go into my laundry room where my hot water tank was. He had no reason to go in this room he knew nothing in that room controlled anything that had to do with my kitchen sink, and why it keeps leaking cause he didn't put the seal on properly and why my toilet keeps clogging in my upstairs, bathroom!

What a wonderful response. Scott has now installed two water heaters for me, and he did an…read moreexcellent job. He was kind, courteous and punctual. I recommend him highly. Thank you, Scott!

If you are looking for a plumbing company that is southern honesty this is the one. I thought I had…read morea major leak on i an outdoor spigot and it was far from the issue. Honest pluming lives by their name. They are fast friendly and honest. I will be recommending them to anyone looking for a reliable plumber.

Easy install great price water is tasting absolutely amazing! No more white substance in drinks,…read morefinally.

Easy to work with and worked around my schedule. Was…read moreaccommodating with using materials I purchased myself.

Replaced a hot water heater. Fair price, fast, easy to work with, very punctual. I would definitely…read morework with them again.

Me and my husband called this company to come fix our washing machine, the problem was the lid lock…read moreand the control panel, but prices were all over the place, the service fee was out of this world, and here we are 6 months later and our washing machine is broke down again. We are dissapointed with the price and the work that was done.

Vadim was great. Process was quick and I appreciated their honesty & professionalism!read more