The whole home water filtration systems they offer are amazing! I recommend them to all my clients…read more I have had mine for 5 years and my water is great. Quick install on my water heater and whole filtration system. Very professional install team as well.

2 guys showed up to identify and repair my problem with 2 Rinnai hot water heaters. They looked at…read morethe machines, saw no codes and said the machines are fine and there is another problem that they don't fix because they don't do plumbing. They suggested what the problem might be, were wrong (as shown by subsequent events) and left after about 10/15 minutes leaving me a $125 bill. I wouldn't use them again.

What I look for in any repair service is honesty and fair pricing. Feel like I got both here.read more

Even though I explained to the person answering the phone that we needed a camera, they sent a…read moretechnician without one. Then, 2 hours later when the tech with the camera came. he only had a large camera so we were not able to completely...

We had gotten a quote for plumbing work from a competitor, not only was it expensive but it did not…read moreinclude the full service. Benjamin Franklin gave us a quote for 75% of what their competitor did with all the work completed The technician Zachary came out and did the work well. He was kind and professional. I really appreciate him!

Jeremy Bales was fantastic. He is very kind, went above and beyond to make sure all of my questions…read morewere answered, my concerns addressed and is an overall great person. He will be the one I ask for whenever I need service or just a regular check up on all things plumbing!! Thank you Jeremy for a wonderful experience. Would recommend him A++++

Had Lee Company install a smart thermostat for us, based on recommendations from others in the…read moreneighborhood. When I had a few questions before scheduling, the dispatcher/scheduler offered to get a tech on the phone for me to talk with. When one wasn't immediately available, said she'd call me back when a tech could talk, and they actually did call back timely. The tech offered clear helpful advice. Scheduled service, and tech showed up at the arranged time. Friendly, very knowledgeable, did an excellent job. He even made sure the site was completely cleaned up before finishing. No surprises, the price was as quoted, and the work was exactly as expected. Would not hesitate to recommend, and will certainly be calling them again.

I have used Lee Co for myself and customers They have mislead and lied about several items One…read moreof my first issues was having them come out and look at my LG washing machine. They told me that it could be fixed. I paid over $500 and have them come out twice because it never would fill up properly. I had the motherboard replaced approximately a year prior to that by another company that did an excellent job so I knew it wasn't the motherboard. And that's what they confirmed as well. They told me that they would refund the labor, which was around $250. I kept checking my bank account and they never refunded it. I reached out to them and let them know and they adamantly said that they had credited my account back. I reached out to my Bank who also sent me confirmation that it was never credited because the account was closed out. My bank sent that information to me and I gave it to Lee Company. They kept saying they would check into it. They never got back to me when they finally did get back to me because I initiated they stood by what they said that they had credited it back, even though my bank said that absolutely never happened and my account showed it was never credited. We went back-and-forth they continually lied so at the end of the day they took my money and ran! I also spent $9000 getting a new air-conditioning system. They never have come out to do any sort of maintenance on it. Not even the six month check up that other companies give to you like Donelson Air and Hiller. I had also used them for a clients house. They had all their cast-iron plumbing pipes changed to the updated PVC Lee Company only changed some of them and misled my client to thinking that it was all completed. She only found out. They lied when we had a contractor out there to crawl under the house and saw that Lee Company did a really shotty job. I would not ever recommend this company buyer beware! They are not reputable. They are not honest and they are not trustworthy.

Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

I cannot recommend Prodigy highly enough!! Last week, I had a mishap with a bottle of Metamucil and…read moremy kitchen sink, and Prodigy saved the day! The entire experience was great, top to bottom. My call was answered promptly, Mark (the owner of the company) patiently heard me explain my dilemma, and without judgment told me someone would be sent out to help within an hour. Not even 40 minutes later, Mark was at my door to asses the problem with my sink and garbage disposal. He wore shoe covers in my home, and kept all work areas clean and tidy. In minutes he had the problem fully diagnosed and had it all sorted out shortly after. He also gave me some recommendations for continuing garbage disposal maintenance. In the past, I've had repairmen be rude or ridicule for mistakes I've made with appliances, and this was the exact opposite experience. Thanks, Prodigy!

Austen was immediately responsive to my A/C emergency on the hottest day in recent middle Tennessee…read morehistory. He not only quickly diagnosed and fixed my problem, he also undid some of my own self-maintenance errors. He then did a solid maintenance service on the downstairs unit and was on his way. He is totally professional, very knowledgeable, fairly priced, and the whole experience was top shelf from start to finish. He was the 3rd company I contacted and the only one who answered the phone - the others did not return my calls or messages I could not be happier with the whole experience. Thank you Austin - i owe you big! Shop Spring Hill! SHOP LOCAL. Shop small businesses!

Artie and Austin are absolutely the best. They have come out and solve numerous problems at our…read morehouse. Professional diagnosis, very fair pricing, very responsive. They are one of the best contractors that I've ever worked with. We had an issue with our thermostat, not responding to our air-conditioning unit and Austin was able to diagnose the problem electrically within five minutes. His knowledge is amazing! We always want to use local contractors when they are as good and honest and professional as First Class .This company is very well named.

Do not trust this man. He will walk through your home without your permission. Go through closed…read moredoors even blocked ones. This man repeatedly, went into a room that had nothing to do with what he came to fix. He kept going into the room where my hotwater tank was. It had nothing to do with fixing a toilet. It had nothing to do with fixing my kitchen sink. Both of these things I had to repeatedly call this man to fix, because he didn't do the job right the first time. He would repeatedly, go into my laundry room where my hot water tank was. He had no reason to go in this room he knew nothing in that room controlled anything that had to do with my kitchen sink, and why it keeps leaking cause he didn't put the seal on properly and why my toilet keeps clogging in my upstairs, bathroom!

What a wonderful response. Scott has now installed two water heaters for me, and he did an…read moreexcellent job. He was kind, courteous and punctual. I recommend him highly. Thank you, Scott!

If you are looking for a plumbing company that is southern honesty this is the one. I thought I had…read morea major leak on i an outdoor spigot and it was far from the issue. Honest pluming lives by their name. They are fast friendly and honest. I will be recommending them to anyone looking for a reliable plumber.

Easy install great price water is tasting absolutely amazing! No more white substance in drinks,…read morefinally.

James was great! My property is in East Nashville and I have a Toto Toilet that can be sensitive…read more James popped in and helped tighten the Toto, and showed me how to adjust if there is an issue. He was on time, helpful, and super professional. Will use them in the future! Thanks so much

This is not a review of the work. Also, the responsiveness…read morewas excellent. That said, 100% missed the mark on my estimate. 100% quoted $1,575 for a job that wound up costing $325. 100% plumbing's solution was so different that I question their integrity. I think they just took advantage of the situation and customer. I wouldn't use them without another quote or two. I had my repair done for a fraction of the cost. Do not recommend.

Me and my husband called this company to come fix our washing machine, the problem was the lid lock…read moreand the control panel, but prices were all over the place, the service fee was out of this world, and here we are 6 months later and our washing machine is broke down again. We are dissapointed with the price and the work that was done.

Vadim was great. Process was quick and I appreciated their honesty & professionalism!read more