I am so happy with the service Kory and this store was able to give me, he listened and made…read moresuggestions that really helped with my decisions that day definitely recommend talking to him if you need help!

Had an awesome experience here. There was a very short wait, but we were acknowledged immediately…read moreby multiple people. They had a ton of patience with us and our older family member as they helped her understand the options (multiple times and wrote it out too :) We walked out with a plan that was literally 5x better and a bill that was 30% lower. From the frustrating version site and not being able to reach anyone on the phone or online, this was a complete 180 and I appreciate that so much!!

I've spent around $400 at this shop for poor-quality parts and repairs, and I consider them scam…read moreartists. I first had them replace my phone screen. They failed to properly install the water-resistant seal around the screen. A couple of drops of water from the sink later and the screen fried again. They charged me another $180 to "fix" it. A month earlier I brought in a laptop. They charged me $50 just to remove about 10 tiny screws on the back, then told me they couldn't do anything because the motherboard was secured by melting plastic to hold it in place during assembly, making it impossible to work on. So $50 for nothing. They also tried to charge me for data recovery. The SSD that held the data was easily removable through a door that takes one screw to remove. After the laptop disappointment I still hoped they'd take care of the second screen properly. The second screen they installed is faulty: it scrolls on its own without me touching it, and the problem has gotten worse since I got it back. Face ID also stopped working after the second repair (it had worked after the first one). They overcharge for parts, invent expensive services for things you can do yourself, and deliver shoddy work. I've paid them roughly $400 total for substandard repairs and zero accountability. Do not take your devices here. I'm telling everyone I know to stay away. I hope they find another line of work.

These folks are amazing! So knowledgeable, fast and the kindest humans. Our community is so lucky…read moreto have them.

Josh is now the owner, but he has been here twice. He's head and shoulders above the other tech…read moreguys I've tried. He's good and he's honest. I won't ever call anyone else again.

The service tech was fast, prompt, courteous, and knowledgeable. I appreciated his help with my…read moreemail problems. We talked on the phone, set up the appointment, by the time he arrived he had pretty much figured out what the solution was. I would call him again or recommend to my friends. D Ellis. Cottonwood

Amazing repair work on vintage stereo equipment at a fair price. Repaired a vintage Pioneer SX-990…read morefor me and turned out excellent!

James did an awesome job installing an external antenna on our home. He ran a signal test to…read morevalidate the signal and choose the antenna with the best reception. He connected the internal wires and relocated our router to improve signal output. He was polite, friendly and very professional. Thanks wa job well done.

I was having some unbelievable trouble with Optimum internet in my house, and I couldn't get my…read moreprinter to work, either. With Ryan's help, I got up and running. They are professional, and they know what they're doing. They will actually also come to your house if you need them to. Thank you, Ryan. I am so grateful to you!

I made an appointment thru Apple to get my iphone battery replaced. When I got there they seemed to…read morehave no record of the appointment and had me fill out paperwork. They didn't have the battery in stock so they ordered a new one. They never called to tell me my part was ready. I called a week later and made an appointment to get it installed. Had to fill out the same paperwork again. Two hours later they told me they had ordered the wrong part. I told them I would get it done elsewhere. Sorry to leave a bad review but the guy expressed no regret and didn't care that I was taking my business elsewhere. They seem very disorganized.

My phone died due to a fluxuation in the gravitational pull of the earth. I had seen their…read moreStorefront as I passed it on my way to visit the 5 Guys French Fry Restaurant, so I thought of them first. Not a good way to pick an establishment for such an important task as phone or computer repair! The nice young man seemed like an honest kid. Quite a devious dude as it turned out. I paid a $50.00 deposit for the initial determination, which would be applied any future expenses incurred toward resolution. He informed me after I returned a couple of hours later that my phone was irrepairable. I inquired about a replacement and could the data be transferred from my dead phone. He said he could try, and informed me that they had a special service plan that would save me money if I had any future issues with my new phone, which was supposed to be an open box special. The service plan, he said, would be $100.00 but because they were having a special promotion the cost would be refunded with the purchase of my new phone. He neglected to inform me that the $100.00 was actually a monthly charge for membership in their club. I did not find out about that little detail until my bank informed me of the $100.00 charge at the beginning of the next month. I immediately called Recconected's Scottsdale office and explained that I did not want a subscription to their service club. The person I spoke with said they would refund the charge and cancel the subscription. This was a bold faced lie as neither of these items occurred. Additionally they continued to charge my account for two more months before I learned from my bank that they had declined to pay a fourth charge. Many hoops later I was able to prevent further theft from my account. Not an honest business. Not trustworthy since the individual did not honor his word that the initial charge would be removed and the subscription terminated. Do not do business with this shady outfit! Crooks and worse!

I had a great experience with Isaiah and he was able to quickly offer a solution to my iphone…read moreissue. He resolved the problem within minutes which helped me to get back up and running. It is not inexpensive, however, you cannot put a monetary value on being without a phone. He was much more helpful in offering a solution that Verizon or Geek Squad offered. He later helped me with data transfer and stuck to his time estimate and communicated as promised. After the positive experience, I went back to get a screen and camera protector. I am told it's a $10 replacement fee + installation for each for the time that I own the phone--better than what I previously got through Pure Gear from Verizon. My experience was very positive and I would recommend ReConnected.

We were in urgent need of a Notary on a Sunday, and it was Mothers Day!! Deb answered the phone,…read moretook down some Information a next thing you knew we were meeting and signing our documents to. THANK YOU for having the heart and willingness to support others. I highly recommend using this service by the way I am still waiting for a call back from two other 24 hour notaries who have yet to call back ...... glad we found Go Pro

Service with information and a smile! I would highly recommend and i will return if needed.read more

I was very impressed with their responsiveness and expertise. We had a backlighting failure on our…read more65" LCD TV, mounted on the wall, and no one else would even touch it. These guys came and picked it up, fixed it, and helped us get it remounted. I would recommend them to anyone.