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    Metro by T-Mobile

    5.0 (7 reviews)
    Closed 9:30 am - 8:00 pm

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    Ask the Community - Metro by T-Mobile

    T-Mobile

    T-Mobile

    3.0
    (24 reviews)

    Daniel at T-Mobile is seriously one of the best people I've ever dealt with. From the moment I…read morewalked in, he brought great energy and made the whole experience easy and enjoyable. He's incredibly knowledgeable, patient, and genuinely cares about helping you get exactly what you need without any pressure. What stood out most was how much effort he put into making sure everything was perfect before I left. He didn't rush anything and made sure I understood all my options. It's rare to find someone who takes that level of pride in their work. If you want top-tier service, Daniel is the person to go to.

    Horrible customer service, although when it came time to actually get a new iphone and change my…read moreservice they were fine. When I got there there was one guy. He said the two managers who had been working there had gone to lunch and he had no idea when they would return. He said they rarely got customers at that time. He was trying to help another customer who had some complicated issue but his computer was down. I mentioned to one of the managers when he returned that I thought this was poor service to leave this one guy and it wasn't inspiring to see them having computer problems. He just said that the guy they left was good and didn't take my concern serioiusly. I had to come back to check on something the next day. One guy was there. After I left the store and was sitting in my car, I noticed he walked out of the store and went down the street to another store to join the other T-Mobile staff who were standing around talking. He was keeping an eye on the store for any customers but this seems really unprofessional.

    Metro by T-Mobile - mobilephones - Updated July 2026

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