Be careful when signing your contract. Because they don't explain what you're doing. They have extra charges on your contract and you don't know what your signing.They will repeal off blind and if you questioned it, the management will do nothing to help you very bad service. read more

Metro Honda ROCKS!! Went for a used car and drove off with a BRAND NEW 2026! Larvelle, Angel and Ivan were a dream team! Top customer service! They went above and beyond with the financing! Very modern dealership... highly recommend! Thank you Honda team!! read more

Metro Honda - Car Dealers Near Me - Montclair, California

Damn Metro where do I begin. Family being a long time customer with you and purchasing 4 Cars from this dealer would of made me think that we would of had a greater experience than what we had that day. Sunday was our GO TO! Always Great and very helpful. Called him up and tried to bring our Business to them! Fiance had a 2021 RAV 4 White with only 30k to be exact miles on her vehicle. We wanted to buy out and get a Pilot Sport AWD. Walked in talked with Sunday and got right to business. Well ... sadly...we couldn't make the deal. Sales Manager ... sat down gave us very poor excuse to why we couldn't get a deal done. Offering us very low payout for the RAV 4. We already appraised it ... at 26K for that vehicle..buy out was only 19K....their appraisal was around 21-22K. Payment for the Pilot was out of this world. 750+ for it! Which is BLASPHEMY! End of the day ... trying to be slick with all the "Add ons" when it comes like that as is .. i get it .. make the money.. but thinking we were a "LOYAL" customer to Metro we would of got treated with a little respect. Try to work with us. DID NOT! They didnt want to do business with us that day for some reason. Nothing in that transaction felt Genuine at all. So we Walked. Well ... Fiance was able to get the exact same car from her Broker the next day. No hassle...no add ons...no excuses...Check was written for 6k to her. Walked in Signed and Keys in hand. 550 Payment!!!! SUNDAY THANKS FOR ALL YOU DID! YOU ARE GREAT! Management DO BETTER to the "Loyal" Customers you have. read more

Jose was our salesman. He was terrific. We purchased a CRV hybrid. He explained everything, set up all the safety features. We were very happy with his professionalism. We never felt pressured. read more

Bought my Honda elsewhere, but took it in for routine oil change and tire rotation here. I made an appointment for 10 am on Saturday and was there on time. My advisor was very friendly and told me it would be 2-3 hours. No problem, it's only 10 am! Called 2.5 hours later at 1:30, still not done, okay, it's a busy Saturday, understandable. Called again at 3:50 pm, was told it still wasn't done, that they close at 4 and are closed Sundays. I asked when on Monday I could pick up the car and he then transferred me to an advisor and I left a voicemail. My husband decides to call after this, gets an advisor (who has the same name as the gentleman that checked me in when I first took the car in, but was it the same guy? I don't know for sure). He tells my husband we CAN pick up the car today because, "Don't worry, I'm staying late. You're welcome." This annoyed my husband, who was not at all rude when he called. And hey, we dropped off the car for an oil change 6 hours earlier. Husband did not appreciate the attitude at all. Meh. I don't believe the customer is always right as I've worked plenty of years in customer service to know that old adage isn't true. That said, save your attitude for the customers who give you attitude first. That was not us. read more

Just dropped off my Civic for maintenance and within 20 minutes they sold my information and now I am getting text messages from bots about buying my vehicle. Update: Still getting annoying spam text once you check in at this location but thats just the Company itself being intrusive. I am giving a better review because every time I come to this Location James has been a huge help with my Vehicles needs and exceptional service. I never feel pressured nor out of the loop with my Cars maintenance. James is very professional and well mannered if you are lucky you will be under his care. read more

I bought 2 cars here and regularly use them for service, but that may stop. There is a major issue every time. In one instance, my car required a lot of work, and was there for nearly a month. I could not get any updates on it at all. The service advisor never picked up the phone never returned any calls, and did not return emails or texts. Management did essentially nothing about it I ended up having to pay $2000 for a rental car, only to find out at the last minute they could have given me a loaner the whole time. But they made no effort to communicate this to me. A few months ago, I told them that one of my tires kept losing air and asked them to check for a leak. They said there was no leak, and that the other tires were over inflated, and did nothing.. fast-forward a couple months and the tire that I had told them about literally exploded on the freeway. So clearly there was a leak. When I brought it back to them to repair, they were evasive and made me pay full price for the tire, despite documentation of their error. In addition, when I got the tire fixed, I asked them multiple times to refill the windshield wiper solution. I got the car back and it's still bone dry. I have found that the service department has a lot of communication problems. The right hand doesn't know what the left hand is doing, and when you have a question, nobody can help you with anything. Combine that with a refusal to compensate for their mistakes and we've got a business that I cannot recommend. read more

Not even going to go into detail that this place is both predatory and disingenuous. I completely take responsibility for my own ignorance and letting them take advantage of me and my immediate need for a vehicle that I found interesting. Read every 1 star review for this dealership, it's 100% true. I'm embarrassed to even say how much I overpaid for the vehicle I got versus what I saw online but I'll do it to save others from having the same experience. I saw a car from this dealership on CarGuru, a 2022 civic sport hatchback in sonic grey. On CarGuru it was listed for 23k+ closer to 23.5k. They ended up charging me, out the door, about 34k. They didn't even fill up the gas tank for me when I was done at their dealership. They are liars & predators....and they don't deserve ANYONE's business as long as they continue to do stuff like this. Please, make sure to stick to your guns when shopping for cars. Legit, get 3-6 different quotes. Aim for MSRP or lower and do not give in. In fact, don't bother going in person to any dealership. Get quotes over the phone and then let each of the dealerships you've been speaking with try to beat each others prices. You've lost most of the battle by showing up in person without any prior discussion. Scroll down and notice they have 1100 reviews that they've managed to get have hidden from their overall rating. There is a link you can click and there are LITERALLY 1100 reviews, all 1-star, saying how incredibly bad this dealership is. I'm willing to bet they have a business account with Yelp which is how they are subverting these 1-start rating from factoring into their overall rating as a whole. DO NOT DO BUSINESS WITH METRO HONDA. read more

I previously had a bad experience with Metro Honda but when returning my lease John Torres really went above and beyond and put my confidence and business back with metro Honda. Please see John Torres when at metro Honda. He made my purchase transparent and honest. Amazing service. 5 stars Thank you read more

Sales Associate , Luis Guerrero took time to show me the CRV that I desired. He was attentive and patient. He made sure I knew about all the current insensitives. The entire team was very professional and patient. I have been a Honda owner since 2002; my children and grandchildren all drive Honda. Honda is economic and very stylish compared to some other cars read more

This was the worst dealership experience I have ever had, and I have purchased many vehicles. I found a car online there with an advertised price at a "good deal". I inquired via email and phone and got no response. I took the chance and drove over an hour with full intention to purchase the vehicle that day. After test driving and ready to do paperwork, they advised there was over $4,000 added on for "accessories" such as a GPS tracker, alarm, and m3 tape. Sales people were rude and unhelpful. I left and went a mile away and purchased a vehicle at a dealership that isn't deceptive. read more

The service agent tricked me into a very high cost non necessary repair. Then ticked me into a personal loan with high interest but give me the wrong information that caused an extra charge. I go here to get service for 20 years. Now I can't trust this place anymore read more

12/27/2025- I contacted this dealer on a 2025 Civic Type R. They refused to give out any pricing, and insisted that you come in to "talk". I searched inventory through their website and saw that they have like FIVE Type R, so i was like, what the heck, lets go talk and perhaps get a decent deals since they have so many available(and want to get rid of due to year end). When i got there, i asked the price and it turns out they have "dealer markup". No surprise there. HOWEVER, the markup was for OVER $16,000!!!! YES!! SIXTEEN THOUSANDS DOLLARS over MSRP!!!! YES...they are asking for $62,000 on a Honda Civic!!! No wonder they have so many on inventory! To put this into perspective, a 2025 Lexus IS 500 F Sport; a luxury sedan, with heated and ventilated LEATHER seats, AND NA V8, with 472 HP is $62,000 MSRP!!!! A BMW M240i xDrive, twin turbo inline 6, with 382 HP, starts at $55k MSRP!! Fyi....Other dealers i have visited, markup was $3k-$4 max. Are these dealers still stuck in the 80s where there were no social media and internet, and people can't share these types of information online? After this experience, do they think i would ever go back to their dealership for other Honda models? Do they think i won't share this experience with my friends and family, coworkers? Word of advise, if you are in the market for a Type R. DO NOT bother with Metro Honda!!! Wasted 50mins of my time driving there, and 50minutes driving back home!!! read more

Worst experience ever! Spent almost 5 hours there , the sales manager & sales person helped other people.

Salesman quoted me $50,000 before tx,fees and so on,told him I know a auto broker he said they dont do anything, broker got me a pilot for $47,399 with tx fees and so on. read more

This was my second time here being helped by Angel and larvell, they get straight to the point and helped within our budget.

Very disappointed. I drove over an hour to purchase a vehicle I saw online. We'll, they refused to sell the car at the advertised price. The only way was for me to accept $5000 add-ons. Save your time, do mot go there. read more

First of all, like say, I dealt with Robert Harlow at Hondo Metro in Montclair. and I really don't do reviews especially bad reviews. I don't like to waste my time but in this case I had to, there was a noise coming from the front right side underneath my Honda Accord. I took it so they can fix it ,three times he told me they had fixed it and I took it right back. It was still making the same sound the last time they kept it for a couple days charge me for some suspension parts. Overall, this cost me around $2300 or more., when I went to pick it up, it's still making the same sound. I was very stressed and exhausted from dealing with the same people so I took it someplace else. A regular mechanic said all it was a loose bolt. They tightened it, and that was it, it hasn't made that sound sense. I feel completely ripped off. It just isn't right how they take advantage of some people. I don't know if they do it deliberately or they are just that incompetent.. read more

While I love the Honda brand, I was disappointed to learn that this dealership requires non-negotiable add-on accessories. Although the disclosure is listed in fine print on the website, these items should be optional rather than mandatory. The extra charges are extremely high, and while I understand dealerships make profit from add-ons, they should not be forced on customers. read more

Horrible experience, lied to, unprofessional, they want $3000 to $5000 for dealer add-ons that they don't even put on the car. Do yourself a favor shop elsewhere. read more

We bought a car here from Josue Figueroa and Larvell Hollis. They were very fair and straight forward. We love Honda and they made this process much easier for us. Thank you! read more

I had a great experience here at Metro Honda! Sales Manager Larvell and his team are very professional and ready to go! Got me in and out of there with a brand new Honda Accord. I love it! read more

I had an amazing experience working with Angel and Larvell at Metro Honda! They were both very professional, patient, and didn't make me feel pressured. All of my questions were answered and they made sure I found the right car for my needs. The whole process was smooth and stress free! read more

I work in a mechanic shop called to get prices for some parts and the guy that is in that department super rude, he didn't want to give me the part number like bro that's your job I've never seen someone so rude and unprofessional. bad read more

Just purchased a vehicle from Larvelle . Top notch customer service and made the process seamless . Amazing customer service from start to finish ! read more

Getting my car serviced here. Honda is paying for a loaner car and I come to find out that my car won't be ready for another 5 weeks. Robert called me to have me turn in my loaner car with a fake story. I call the guy who is taking care of me only to fond out that I didn't need to return the vehicle. Then 5 days later I get another call from them a lady this time also asking for the loaner back with another fake story that the tags were expired and that they are not responsible if I got a ticket ( by the way the tags are not expired ). What a joke of a dealership. This along would make me not want to buy from them. So dishonest. read more

Metro Nissan of Montclair, you've earned every bit of this one-star review. My recent experience with your dealership was nothing short of a frustrating, dishonest ordeal, and I wouldn't recommend you to my worst enemy. Don't get a 23 year sales agent for serious buyers. Half the questions I asked he didn't know. But bless his heart, he really tried he's best. Let's start with the financing. When a customer qualifies for 100% financing directly through dealership financial company, there's absolutely no reason to run customers and contact the customers bank directly which i explicitly told them not to do. At least that what they told me. This is a blatant attempt to manipulate the financing process and it speaks volumes about your transparency - or lack thereof. It's clear you're more interested in what benefits you than what's best for the customer. Someone needs to be retrainned or fired. Keep this up u guys will go far... And then there's the sticker shock, but not in a good way. Trying to tack on an extra $1450 in "addendums" that I explicitly stated I didn't need is not just shady, it's insulting. It's a predatory tactic designed to nickel and dime customers, and it shows a complete disregard for their wishes and financial well-being. Frankly, if your sales and finance teams don't understand how to properly finance a car or respect a customer's stated preferences, then they have no business being in the automotive industry. It's a disservice to customers and a stain on the Nissan brand. To anyone considering Metro Nissan of Montclair: do yourself a favor and shop elsewhere. Know what you want before you walk in, and for the love of all that's good, shop around extensively. This dealership is a prime example of why people dread buying a car. Avoid at all costs. read more

After waiting for 30 mins since sells rep can't find the keys for the car we wanted, he tried selling us something else, very unorganized personnel never coming and here read more

Had one of the worst car buying experiences ever. Nothing but managers and salesman disagreeing with each other after deal has been made, one manager agrees to add somethings, shakes hand and sets deal, then 10 minutes later come and says they can no longer do that cause higher boss says no...Communication there is terrible. Bought a car on Friday, and was basically forced to take it back the next Tuesday due to Manager (Armando) not giving af about a deal that was set and done. He is very rude and just a total mess, Gave so much wrong information and pricing. Will never be going back to that dealership ever again and I dont recommend anyone else either. Fucking Terrible read more

Sales and their managers made promises that they couldn't keep then suddenly forget when asked again multiple times. I give this 2 stars because the purchase was smooth but the follow up was horrible. I would never buy a car here again. read more

We came here asking to run the numbers on a car, the sale price was around $23k and the price jumped to $28k+ with add ons and fees/taxes. They said the add ons could not be removed as they were installed and that's the price. After much pushback, they somehow managed to discount some of the add ons after being told they couldn't. Once we were going to walk away we managed to get close to a $25k out the door price and just when I was about to sign, the manager took the salesman's place and said the car is $32k and the least they can do is $30k. Keep in mind the car we were looking at was a 2023 and he suddenly upped the price nearly $10k on a used 2023 car. At that point we almost looking at new 2026 car prices but that's not what we were there for. You think after one of their employees harassed a woman earlier this year that they'd try to rebuild their reputation but I guess they prefer the sinking ship route. We should have seen that as a red flag and on top of that they're so bad at their job that we saw at least 3 people walk away from the deals they were getting. So if you're in the market to shop here just get the price the car says online and add $10k on top of that. I will be looking into reporting this business for their shady business practices and their unethical pricing on used vehicles. If you do decide to go here tell the dealer you'll go on a date with them and then set up a time and place and don't show up. read more

The sales manager did not keep what was agreed to at the desk. When it came down to signing the contract the numbers were inflated in places to make more money in his pocket, unfortunately we were so exhausted, which is what I think they strive for to get as much as they can out of you. read more

Bait-and-switch pricing, fake "mandatory" add-ons, and unacceptable conduct I rarely write Yelp reviews, but this experience absolutely warrants one. I went to this dealership fully prepared to buy a vehicle immediately -- cash in hand -- at the advertised online sale price for a specific VIN. What followed was a textbook bait-and-switch and one of the most frustrating car-buying experiences I've had. The vehicle was advertised online at a clear sale price. Once I arrived, I was told that price would not be honored because of so-called "mandatory accessories" (GPS, alarm, and other add-ons) that were not clearly disclosed in the listing. I was told these add-ons were required -- until I challenged it. Then suddenly, they weren't mandatory anymore, and some could be removed. The price still stayed thousands higher than advertised. The explanation kept changing: * First, the accessories were "mandatory" * Then they could be disabled * Then removing them didn't actually lower the price * Then the car was "priced cheap because of issues" * Then they admitted they weren't aware of those issues at all On top of the pricing games, the vehicle had serious problems that were only discovered because I took it to my own mechanic: * It would not have passed a California smog check * The steering wheel was crooked and the car pulled while driving The dealership was prepared to sell the vehicle without these issues being identified or disclosed. Only after I pushed back did they address some of them -- and even then, the price remained far above what was advertised. Customer service throughout this process was dismissive and rude, and I was repeatedly pressured to accept pricing that did not match the online listing, despite being ready to complete the purchase immediately. This was not a simple misunderstanding. It was a pattern of misleading pricing, shifting explanations, and pressure tactics. Even after adjustments, the final price still did not reflect the advertised sale price that brought me in. If you're considering this dealership: * Do not trust the advertised price * Get everything in writing * Take the car to an independent mechanic * Be prepared to walk away I ultimately did not proceed because I lost all trust in the process. This is not how an honest dealership does business read more

Had an amazing time finding the car I wanted and got, Would recommend this place to anyone that is looking for a new or used car, Outstanding customer service all around. read more

Bought a used car from them bits a lemon. Less than a month old and have already put $3000 in it to get it fixed. Catalytic converter needed to be replaced. Not sure how they passed the smog inspection read more

Metro Honda completely failed me as a customer, and this has been one of the worst dealership service experiences I have ever had. I brought my car in to have a steering issue repaired, expecting a basic level of competence from a Honda dealership. That expectation was clearly misplaced. From the moment I got the car back, the steering was never correct again. Instead of fixing the original problem, Metro Honda managed to introduce a brand-new issue -- an ongoing rattle that did not exist before their service. That alone shows a lack of care, quality control, and accountability. Since then, I've been forced to take my car to multiple other Honda dealerships trying to undo the damage Metro Honda caused. Countless wasted appointments, explanations, and diagnostic fees -- all because one dealership couldn't do the job right the first time. To make this situation even worse, my car is now out of warranty, meaning I am left paying out of pocket for problems that stem directly from Metro Honda's incompetence. They had the opportunity to fix this while the car was covered, and they failed. Now the responsibility has been dumped entirely on me. This dealership does not stand behind its work. If they make a mistake, you're the one who pays -- in time, money, and stress. A Honda service department should inspire confidence. Metro Honda inspires the exact opposite. I would strongly warn anyone considering Metro Honda: if something goes wrong after they touch your car, be prepared to fight for answers or take it somewhere else. What should have been a simple steering repair turned into a long-term headache that I wouldn't wish on anyone. Avoid this place if you value your car. read more

This was a game changer for me, I was not a fan of this location from my previous Honda.. HOWEVER Jose Garay was on my case and didn't give up even after I told him I was looking else where from the beginning he took care of me, my questions, my concerns and my piece of mind. I gave him every single question the book and without a flinch gave me the answers I needed. THIS IS THE SALES PERSON TO ASK FOR. Thank you Jose &Thank you Metro Honda Montclair for changing my experience read more

Metro Honda - 2025 Honda accord L - Car Dealers Near Me - Montclair, California

Getting the car was great experience now a month later trying to make the payment has been the biggest hassle I call the dealer no one in finance has returned any of my calls tried the sales man and manager still no answers it's ridiculous. I've never had to chase someone down so hard to take my money and they won't call me back horrible customer service read more

They try and force women to go out on a date with them and then if you refuse they mark up the price. This has to be illegal. Don't go here. They lie, cheat, and harass their customers. Disgusting! read more

Had a great experience with Larvell. He was able to work with us and get to what we were looking for and price range we wanted. Expected to be here all day and thanks to Larvell we were able to get out of there with a decent time and it was a good experience. read more