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    Metro Motor Collision

    4.7 (127 reviews)
    Closed 7:00 am - 5:00 pm

    Get pricing

    Response time

    30 minutes

    Response rate

    100%

    Services - Metro Motor Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

    Metro Motor Collision Photos

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    Recommended Reviews - Metro Motor Collision

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    Reviews With Photos

    My Thunderbird after a rear-end collision.

    I own a 2002 Ford Thunderbird in the one-year Thunderbird Blue color. I have kept it in immaculate condition for the past 21 years. Then on Easter Sunday 2023, I was rear-ended by a pickup truck. My glorious Tbird took a major blow. The parts are rare and the paint color is too. One of the big chain body shops I went to told me they would not fix my car and to take it elsewhere. I then received a recommendation to take my vehicle to Auto Body of Vienna. Best recommendation. Ever. Suffice it to say Bruce and his team restored my Tbird to its original glory. Amazing work. They searched nationwide for a very difficult-to-find part. They did all the negotiating with my insurance company. And they even fixed a small issue with my right front-end (unrelated to the rear-end collision) at no charge!. I thought that was the icing on the cake. But wait, there's more. Shortly after picking up my Tbird, I noticed a very small chip on the edge of my trunk lid. Did the chip happen in the rear-end collision? At the body shop? Five years ago? I had no idea. In any case, I returned to Auto Body of Vienna and Michael saved the day with a small bottle of perfectly matching touch-up paint (again, at no charge!) In doing so, he took an amazing job to the next level. Bottom line - I have become an instant long-time customer of Auto Body of Vienna. I will go nowhere else.

    Vienna Auro Body Virginia
    Alex B.

    Vienna Auto Body Founded 1976 place to repair your car. Great people and top quality work. My military Geico Auto Insurance works with this place. I am very happy since I need hard to find parts for Mercedes Benz S320. Great Communication. They care about you and your car. Thank you to all the staff and founder Chris Coppens. Address: 330 Dominion Rd NE #4521, Vienna, VA 22180 Hours: Opens 7AM Wed Phone: (703) 938-7910 https://www.youtube.com/watch?v=sE9iSUdQ8Qo

    Rust above the wheel is now gone -- like magic.

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    11 years ago

    Believe the hype. This place is very professional and does great work.

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    8 years ago

    Super friendly and accommodating. I've had several cars repaired here and each time they do a great job. I highly recommend these guys.

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    Page 3 of 4

    Ask the Community - Metro Motor Collision

    Review Highlights - Metro Motor Collision

    Even though months later when I noticed an issue, Bruce stepped in and went above and beyond to make me happy!

    Mentioned in 36 reviews

    Read more highlights

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    Safelite AutoGlass

    Safelite AutoGlass

    (106 reviews)

    They deserve no star! I had a 9:30 AM drop-off. The system defaulted to "all day," but I showed up…read moreon time and stayed in the lobby. They still took people who came after me. I even spoke to the front desk and we agreed they'd "squeeze me in" -- whatever that means -- but nothing actually happened for hours. It took over 3.5 hours just to get started, and even then it wasn't done. If I hadn't said something, I'm pretty sure it would've been pushed even later. I was respectful the whole time. I didn't raise my voice or disrespect anyone -- I just pointed out that I was there since 9:30 and waiting. That should've been first come, first serve at that point. When I finally asked for my keys to leave, the technician started arguing with me and said, "so the other customers have to bend over to suit you?" -- like seriously? That was it for me. Completely arrogant and unnecessary. Then the front desk tells me to "show respect." Respect goes both ways. You lost my respect when I was left sitting there for hours and then talked to like that. I also overheard another customer dealing with a messed-up schedule and being left stranded, and staff gossiping about coworkers (not loudly, but loud enough for customers to hear). The whole place felt disorganized and honestly kind of toxic. No harm done in the end, but this is not how you run a business. If someone is physically there waiting, use common sense and adjust the queue. I genuinely feel sorry for the owner if this is how the place is being run.

    Horrible communication. Had an appointment scheduled and confirmed by email and text, they were a…read moreno show. Tried contacting the technician, no luck. Call the corporate 800 number, they could not reach the technician, home office, or dispatch.

    Metro Motor Collision - bodyshops - Updated September 2026

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