Metropolitan Laundromat did an incredible job on my wash-dry-fold. I had a sizable bag of "no-dry" laundry, which generally confuses all the services I've used, but Metropolitan was undaunted. The owner is extremely nice, cordial, and friendly. The laundry was done in one day, and they took the liberty to hang my wet clothes up behind the dryer so that they air dried fairly fast, without tumbling. The rest of my clothes were folded so neatly I didn't even want to wear them for sake of saving the clean folded look. I am impressed! They have earned a loyal customer of me. read more

The place is very clean and well illuminated. They have a TV and places to sit while you wait for your laundry. The staff is extremely friendly, mostly because both owners work there full time and they take the time to provide good costumer care. There are 3 different kinds of washing machines: The normal ones, high speed - medium capacity and high speed - large capacity. Obviously, the bigger and faster they are, the more expensive they become, but they are great if you are in a rush. I have never have to wait for a washer or a dryer despite of how busy the place is. The whole place is operated by quarters and the good thing is that they have their own quarters machine, so you don't have to hustle trying to get rolls before you get there. They also provide washing services by weight. It is $1.35 per pound with a minimum of 10 lbs. You could bring more, but you would still be charged for the 10 lbs. I just tried it last week and I couldn't be happier. Just dropped off my clothes and came back next day to everything washed, perfectly folded and separated by color. I only wish they would also put it in my drawer for me. The only reason why I don't give them 5 stars is because they are a little pricey compared to the rest of the market; but honestly, I think they are worth it. read more

I do my own laundry here, and drop off my dry cleaning. 10% off if you pay when you drop it off. Dry cleaning is frequently ready the next day. The place is bright, cheery, and when I'm able to go on weekdays, Mirna is always friendly. One of her friends brought me a coffee once! It's a little more expensive than other landromats, but it is clean, and a pleasant place to be for as boring a chore as laundry! And you have to catch up on your magazines somewhere, and their selection is good! read more

Laundry is extremely expensive, extremely bad attitude, laundry is not clean, also said that the reason for my clothes, and their laundry has nothing to do, no professional ethics read more

Great people and always does a good job... have been doing dry cleaning with them over a year since I moved to Cambridge.

Very friendly people. They started to recognize everybody almost immediately after they began taking the laundry. I never thought I'd be this enthusiastic about a laundry service! Inexpensive for the quality and service, Great service, folds everything up nicely and in and out in no time. This place rocks! read more

i was moved here from taxes last month and i give my cloths wash and fold. They done fantastic job. Great place, quick and friendly as well. Free wi-fi , free parking , fast machine. They were always quick. They even text you when your laundry is done. love this place read more

We're excited to be moving into a house with its own washer and dryer, but sad that this means we'll no longer get to patronize Metropolitan Laundromat. They've kept us stocked with fresh, clean, and well-folded clothing for over two years. The staff are friendly and attentive, and always willing to rush an order, if needed. Muitíssimo agradecidos! read more

This was my go to spot for about 5 years. Extremely professional. Always had a smile on their faces. They were always quick. They even text you when your laundry is done! The place is extremely clean. Staff was always courteous. In the 5 years I was going to them, I never had an issue or a lost sock! I would highly recommend. read more

I have been using this location for 5 years. It changed owners when I started going there and the service has only improved. A cheery staff remembers me by name everytime I return. They have great wash/dry/fold service with quick turn around time and do an excellent job with all the items. They will put your nice shirts on hangers. The facility is very clean, nice tvs and current magazines to read while waiting if you are doing your own laundry. and did i mention they have wifi. I dont live near them, but when I am in a rush I still bring my laundry to them, because I trust them and they do the job fast and well. read more

I've seen quite a few laundromats in my life and this is by far the best. They keep the machines & counters REALLY CLEAN, are helpful with recommendations for how to handle challenging laundry issues & change out bills for quarters. After observing the staff handle drop off orders, I've felt comfortable dropping off our clothes when I just don't have the time. Of course, with the aquarium, reading materials & free wifi, I actually enjoy spending time at the laundromat! read more

I was staying at the Hyatt Regency near MIT, dropping off my freshman at school, and needed to do some wash. So glad I found this little gem within walking distance from the hotel. The proprietor was extremely friendly and really connected with her patrons as they came and went while I waited for my laundry. The facility is very clean and there were ample machines available at 10 am. I used the quarter machine without any problem (as a few reviews state there were no quarters in the machines). Some people left and came back between wash and dry without any hassle. And I imagine these people felt comfortable doing so as the proprietor seems to be honest and dependable. We had a nice chat and it helped pass the time though the wash didn't take long at all. $3.50 for a regular load, $1.00 for the dryer and I was set! I did not need to buy detergent or dryer sheets since I had my own. But they were available on-site for a minimal charge. No complaints here! 100% satisfied. read more

I recently had knee surgery and I'm on crutches for six weeks so I was freaking about how I would get my laundry done. I am sooooo particular about my clothes and never let anyone, even partners, do it so it was quite a big step to let strangers do it. The convenient business hours allowed me drop off before work at 8:30am and pick up after work at 6pm. Approx. 24 lbs. of laundry cost me $28. Everything was perfectly folded and stacked neatly and placed in a large clear plastic bag from largest to smallest. My socks were coupled and rubber banded together and my underwear were folded neatly and placed in a large Ziploc bag. They hung up and shirts that might get wrinkled. I was REALLY impressed and would definitely use them again!! read more

I went to Metro for the first time last week, on free soap wednesday. I got there at around 7:30 and had well over a month's of laundry to do. When I got there and looked around a few things struck me at first: the cleanliness, the niceness of the employees, and the high quality machines. These guys have the BMW's of washing machines, no joke, they have really high quality German washers and dryers that are really quick, easy to use, and leave your clothes cleaner than it's ever been. The people that were using the place were really nice too. They have two walls of washing machines in three different capacities, and one wall stacked double-high with some really high capacity dryers. These dryers are insanely quiet too! I had so much laundry to do, I didn't get completely done till like 10:20 (closing time is at 10). During this time, the guy on shift showed no inclination of wanting to leave or close, something that took me by surprise. I mean, there are countless places that kind of start kicking people out once closing time draws near... Anyway, it turned out that the "employee" running the place was actually one of the owners and he was really nice, making lively conversation while he watched a baseball game on one of the T.V.s as he was waiting for me to get done. Also, while I was folding, he went machine by machine spraying them with disinfectant spray and wiping them clean, he sweeped and mopped, and disinfected all the counter tops. So if you want a clean, friendly place to get your laundry done in peace, this is your best option. read more

Absolutely LOVE these guys. We use their wash/dry/fold service regularly, since we don't have laundry in our building and live really close to them. We also use their dry cleaning service. Reasonable prices, good people, excellent customer service. Can't recommend them enough. One tip, though, is if you're having cotton button-down shirts cleaned by them, ask them to hang dry them. If anything does get damaged accidentally, they are very good about providing reimbursements for damages. read more

The team here is the best. I come here for the wash and fold service. Adir is consistently very polite, professional, and goes out of his way to make sure I walk away happy. His girls always do a great job with our clothes, following the correct care instructions (even my fiancee trusts them with her super confusing for me, wash this way, hang air dry, etc. stuff). They have even warned me before they wash something they think will bleed, or find stuff in my pockets I forgot to take out. They are super prompt too, usually giving me a call when my clothes are done early. I am pretty finicky about my stuff, and I highly recommend Metro laundry if you are looking for quality wash and fold and great service. read more

Oh, no. They've changed ownership. The old store--both owners and employees--offered the nicest service experience around town. I'm not exaggerating. They were so kind, helpful, and service-oriented. They would help carry your dry cleaning to the car--and that sort of thing. Today, I had to use their washing machines, because my own at home broke down. And the staff was very restrictive in its help. After spending about $25 to $30 on mulitple loads and drying, the staff said they absolutely could not give me an unused garbage bag, when I discovered I did not bring enough to carry my clean laundry. They tried to sell me smal plastic bags for 75 cents a piece. When I picked up one of the clear plastic bags to guage the size, one of the staffers told me I would have to pay 75 cents if I even unfolded it or looked at it. WHAT???? I tried gently to explain that they have big shoes to fill, following after the nicest owners and staff in the world, but they drowned me out. One of the staffers, who tried to sell me a 5 cent plastic bag for 75 cents, was drowning out my stories of the previous owner by saying, "We know you will come back. We know you will come back." It was an odd experience, to say the least....a service industry employee mansplaining to me that my points were not valid by just repeating and repeating and repeating that I would come back. Well, surprise, I will not. This place just went from top notch to weird! read more

Exceptional service. I have been there to use the laundry machines-fairly standard, but their wash, dry, and fold service is amazing. $1.25 lb isn't bad at all. I like that they ask if there are any allergies for the detergent and the turnaround was less than 24 hours. The guy at the front desk is super nice and professional. read more

I can only comment on the stellar dry cleaning service. It's fast, they do a good job and it's moderately priced. Dry cleaning isn't cheap, but these guys don't rip you off. They are open late, which is very convenient. I don't have anything bad to say about this place. If it's your first time, you also get 10% off your first round of dry cleaning. (I think it's 10%, could be 15%. Whatever, the fact they even give first timers a discount is great). read more

I brought in two types of large plastic bags and when I went to load my car the male attendant helped himself to some of the bags I brought to bag my laundry. Another patron alerted me to this. I will never return to this location. In addition to this a good number of the washing machines (along the right side of the wall) smelled of mildew. read more

This place is awesome. Free wifi and amazing help. Haven't used wash,dry,fold or dry cleaning, but if you need machines and want a clean place with great help, come here. read more

These people are amazing. My underwear comes back from wash/dry/fold in a ziplock! They match socks, and put a band around them! Amazingly fast service and the nicest people ever running a laundromat. I've done wash/dry/fold 3 or 4 places around Cambridge (before I found this place) and several places in New York City, and nowhere holds a candle to this place. read more

Great, great, great customer service! I drop my dry cleaning off here often. I dont have a washer and dryer at my place and instead of taking the time to do 3-4 loads myself, I drop everything off dirty and pick all my clean, nicely folded and hung laundry up same day! They even hang dry any delicates you may have. Great people and service! read more

I love this place! I started going to Metropolitan when I lived a few blocks away on Magazine street. I have since moved to Harvard Square, but still bring my business here. Their customer service is top notch--very friendly and helpful. The dry cleaning is great, and if a stain doesn't come out the first time, they work hard to make sure that they fix it. I have also used the wash and dry service which is AWESOME. You drop a bag of laundry off and the next day pick it up neatly folded and compact. This is extremely useful for my flannel sheets and towels. Definitely recommend Metropolitan to anyone who can get to it! read more

Best in the business. Very friendly guys who take care of your stuff and do a through job. Shirt collars have been a problem for me and they started paying extra attention by using extra cleaner to make sure that shirt collar are clean. read more

It's a little small, but very clean! There is also a pizza parlor which makes it convenient. Also, they have free wi-fi if you want to bring your laptop. read more

Still super careful with clothes. Also, super honest: I left over $50 in the pocket of my pants and it was returned by the owner in an envelope with the promise (which I've heard before) that anything they find in pockets, including scraps of paper, they'll get back to you. read more

Love this place if I am too lazy to do my own laundry. Let's you pick your own detergent and even stitched up a hole in my comforter at no cost. read more

This is an outstanding laundromat! Extremely clean and well maintained washers and dryers. Many of the washers look new. The staff is friendly and helpful. I did my own laundry but after watching the them do the wash and fold, I wished I had used this service instead. The charge is $1.15 per pound with many choices of laundry detergent and the staff beautifully folds each piece of laundry --- very professional. There are magazines to read and an immaculate bathroom too! I was so impressed and give MetLaundry the highest rating. You have to check this one out! read more

Best. Dry cleaners. EVAH. They do great work - hands down the best I've come across in 15 years of living in Cambridge. It's worth going out of your way for these guys (and they have parking, which makes it easy). Everything comes back in great shape, they're fast, their prices are competitive even before the 10% discount, and they offer the discount for paying ahead. The place is clean, open for drop off on Sundays, and the folks who are there are always friendly and helpful. What more could you ask for? read more

Based on all the reviews here, this place is obviously top-notch. I drive here once a week or two from Watertown to drop off my laundry and dry cleaning. Best wash/dry/fold I have found and I have tried about 4 in the area. I like another reviewer's comment that her clothes were folded by an origami artist--it's true! To make all the other laundromats feel a mite better though let me say that ONCE they must have used too much fabric softener because my socks smelled so strong your could smell them when I was wearing them! But then once when I picked up shirts they had deducted $6.00 from the bill because they noticed that they had overcharged me the time before. Priceless. Long live Metropolitan Laundry! read more

i went to a place in JP where I live and my clothes came back smelling like crap. I came here to Yelp and everyone raved about this place, I dropped of my laundry and have been coming here ever since. Clean clothes smell GREAT folded nicely, shirts hung, just great I recommend this place highly. read more

Best laundromat I've ever been to. Clean and great service. I travel around the U.S. for work and this is by far the best! The owner is always there keeping an eye on the place and they have free parking. They also have laundry service and dry cleaning. I saw the great reviews on Yelp and gave it a shot. Give this place a try, you won't be disappointed. read more

great place! always clean. the employees are nice and helpful. decent magazine selection and a big t.v. to pass the time. near food and a cool park/playground for when i go with my niece. or you can just drop your stuff off. dry cleaning too. the triple loaders are only $6, i've seen them elsewhere for up to 9!!!! plus a parking lot for customers. i've been going there now for 8 months and feel like some of the staff have actually become my friends, its really nice to have that small town vibe in this city. i will continue to go there for sure. i highly recommend them. read more

We were visiting from out of town and my daughter was attending several sports camps and we needed to find a place to do laundry. I generally don't use laundromat a but these guys were fantastic. Great service. Very friendly. Clean. read more