I cannot say enough wonderful things about my experience with Sherman Oaks Collision Center. After…read morerecently being involved in a car accident, the last thing I wanted was another stressful experience trying to figure out what my car actually needed. From the moment I walked in, I immediately felt welcomed and at ease. They took the time to listen to my concerns, understand what I was looking for, and explain my options without ever making me feel pressured. Everyone was incredibly welcoming, patient, and honest. They clearly explained what needed to be done, what didn't need to be done, and worked with me based on what I actually wanted for my car. At no point did I feel pressured, upsold, or taken advantage of. Everything was very reasonable, and more importantly, I genuinely felt like I could trust what they were telling me. A very special thank you to John. His demeanor and presence made such a difference in the entire experience. He was kind, calm, reassuring, and made what could have been another stressful part of an already upsetting situation feel completely manageable. I truly felt like he understood that I had just been through an accident and treated me with compassion rather than simply treating my car as another repair job. They were able to take care of my car the same day, and I left feeling incredibly grateful that I found them. It is rare to walk into an auto repair shop as a new customer and immediately feel this level of trust and comfort. Sherman Oaks Collision Center has absolutely earned my future business, and I would recommend them without hesitation to anyone looking for an honest, trustworthy, and genuinely caring collision center.

These guys are Amazing! After a fender bender accident, I brought my Dodge Challenger in to have it…read morerepaired. They are friendly and welcoming and always do an amazing job. My car looks brand new and the quality of work is beyond compare. I can't say enough great things about this business and the Owner / Staff. They are also excellent at navigating with the insurance companies and make it seamless without the stress. I highly recommend this company!!! A+

Erik G. was extremely helpful from the moment I walked in. He tested my car battery right away to…read moreconfirm that was the issue and clearly explained what was covered under warranty, along with details about the replacement battery. Alberto even installed the new battery for me, which made the whole process quick and stress-free. I've consistently had great service at this location, and this experience was no different. Definitely one of my go-to AutoZone stores!

Alan at Store #5485 is a lifesaver. I drove to LA from Texas to pursue my dream and my car is what…read morehas been helping me get around. I'd been having issues with my coolant tank and Alan immediately knew what to do. He helped me and was able to do a diagnostic test, get me the products I needed and ensure my car was safe and good to drive. I honestly am so grateful. I was scared and worried but Alan at this Autozone took care of my car issues and was able to help me feel safe and comfortable to go forward. He helped me and so many others today at the same time. It was truly a remarkable experience and I'm so grateful to Alan and the Autozone store #5485 for helping me when I really needed car care and support. Thank you, thank you!

The guys Don and Benik, who did my install of my truck bed cover, were fantastic. Super…read morecommunicative and kind, custom service. Highly recommend paying the extra cash and having them install your product. Really awesome people.

Knowledgable staff, recommended the right roof box solution and immediately installed it. They…read moreknew all the options, adjusted my mis-installed brackets (by me) and I was in and out from walking in the door to driving out of the lot in less than 90 minutes. I'll absolutely be back again if I every need another one. Fantastic.

Very quick and straightforward about immediate needs, long term needs, and pricing. Was able to…read moredrop off my car in the morning and get it by the after noon. Highly recommended!

I loved that I could stay in the comfort of my car with AC on while the smog check was being…read moreperformed. Andre was so polite and courteous, the best customer service I'd seen in a long time! The smog check price was very reasonable as well. I highly recommend Andre's Auto!

The a/c in my car wasn't working and we had taken the car to general mechanics, and it would be…read morefixed for 1 or 2 weeks then it would stop working. I was recommended to this place by a friend and I am glad they did! Osi was upfront, reasonable and seemed honest. The a/c was repaired 1 month ago and it is working great! The cost of the repair was reasonable although we had to replace the compressor. Thanks Osi!

When you buy compressor here don't expect warranty. They don't honor anything. Gives ya the run…read morearound and millions excuses why you car isn't done.

It's been a long time since I've experienced such an impeccable service, like I did today from Rick…read moreat Dings n Dent. He took the time out of his day to come and repair my vehicle even though it was last minute timing. We had a great conversation and he seemed so passionate about what he does. You can truly tell that Rick cares 100 percent about his customers and has been in the industry for over 34 years! He even fixed dents that he noticed that I wasn't able to notice for no charge! Rick, you've earned a loyal customer. If you're looking for PDR, look no further Rick is the only answer. 11/10 experience. Theres a reason why he's so loved on Yelp! Thanks again Rick!

Rick is honestly a magic man when it comes to dents and dings…read more I had some pretty noticeable marks after a deer hit my Mercedes C300, and I wasn't sure it could ever look the same again. Rick completely removed all of it. You literally can't tell anything ever happened. I was impressed with how responsive and professional he was. He got back to me right away, showed up the same day, charged a fair price for his work, and handled everything with absolute precision and care. The whole experience was seamless, and the results exceeded my expectations. I couldn't be happier -- highly recommend Rick if you want your car to look flawless again.

Natalie Rocks! We…read moretravels 400 miles to make a sunshine deal with our Keyes European Mercedes Benz dealer in Van Nuys, California down from San Francisco! My wife traded in her beautiful bright red Audi for an even more spectacular Sunshine yellow Mercedes Benz for her #happyhagit new JOYBOUND venture which is based on "Joy & Happiness" and our sales person Natalie was extremely personal, friendly & kind. We highly appreciate and recommend Natalie and the Keyes team! Bravo! Encore.

My review is long overdue…read more I purchased a 2021 Mercedes-Benz GLB 250 "CPO" from Keyes Mercedes-Benz in 2022, and it has been the worst vehicle ownership experience I've ever had. The first major incident happened when the car locked itself with my key inside while my infant son--less than a year old--was strapped into his car seat. I had to call 911 and stood there crying until we were able to get him out safely. When I brought the vehicle to the service department, I was told they couldn't do anything because they couldn't "replicate" the issue. I remember Allen's advice "just Don't leave your key in the car." That was his response after a terrifying situation involving a baby. There was no empathy, no concern, and no attempt to make it right. I even asked him "How would you feel if you put your child in the car seat, set your things down, closed the door to walk around to the driver's side, and the car locked you out?" The lack of compassion was unbelievable. I shoulda got rid of that car right after that! Then, at around 40,000 miles, the engine completely failed without warning. There was no explanation as to why it happened. No lights, warnings etc. Instead of focusing on diagnosing the problem, which I still don't know what happened it felt like they were looking for any reason to blame me so the repair wouldn't be covered. Fortunately, my warranty covered the engine replacement. Fast forward to this week. I was in the process of finally selling the vehicle to Driveway (owned by Lithia, the same company that owns Keyes Van Nuys). Then at the last minute, the sale was canceled because a stored code p052e appeared during their final inspection. Again, There was no check engine light, no warning messages, and nothing indicating there was a problem. I researched that there was an extended 15 year Mercedes warranty due to this widely known issue so I called for an appointment with Keyes and showed up that evening to the same advisor Allen - and gave him the exact code. Even showed him a picture of It. He acted as though he had no idea what it could be - which is a lie since it's the most common code on these cars and again, 15 year warranty for this reason! He told me a technician would hopefully get to it within the following day or two. Since I have a three-year-old and needed transportation, I left the car overnight. Later that evening, i did some more research, and I decided to cancel the appointment. I sent a written message to both Allen and the service manager clearly stating that I wanted to cancel the service and would be picking up my vehicle the next morning. They open at 8:00 a.m. I arrived around 8:45 a.m., and somehow my car had already been diagnosed- with the same code I gave him. Suddenly, they had plenty of time to diagnose it - first thing in the am. I was handed a $3,000 repair estimate along with a $300 diagnostic bill--despite the fact that I had already documented, in writing, that I was canceling the appointment before any work should have been performed. The day before, I was told they might not even get to my car for two days. The moment I canceled, it somehow became their first priority. Clearly they rushed to perform diagnostics before I arrived so they could charge me the fee to tell me what I already knew and TOLD Allen and even SHOWED HIM! A shady move and just thirsty to charge a mom they see stressed out! To make matters worse, the only reason I brought the vehicle in was because I believed the stored code involved a part covered under Mercedes-Benz's extended warranty. Only after charging me for diagnostics did they tell me that my specific model wasn't included. From the day I bought this "Certified Pre-Owned" vehicle, it's been one problem after another: a terrifying safety incident involving my infant, an engine failure at only 40,000 miles, and now a service experience that left me feeling misled and taken advantage of. Unfortunately, my experience with Keyes Mercedes-Benz has been defined by poor customer service, a lack of transparency and straight out grimey sleazy men.

The service was great Lalo was very helpful truly recommend this place! They were very efficient…read moreand helpful!

Just took my chevrolet silverado 2023…read more Had the pleasure to work with Alan, Amazing service, always communication, i was informed of every concern with my car, and my appointment was done on the correct time and everything. Willing to comeback with Mr Alan

Xavier and his team went above and beyond! Another shop had misled me and quoted me an extremely…read morehigh price, so I decided to stop by. Xavier explained that the work could be done for much less and completed everything within one day. They even handled a few small repairs and maintenance items at no additional cost. Service like this is truly hard to find. Thank you so much, Xavier and team! The service requested got my car feeling brand new again.

Quick and honest. Had a plug in a bad place, had to get two new tires. Quickly good service.read more

Off Road Unlimited has continued to provide a quality of service that is hard to come by these…read moredays. Ever since installing a lift/suspension system on my 4Runner, they've come to the rescue on multiple occasions. I had a warranty issue come up on a recently replaced shock, and tried going through the company, which was nothing short of a nightmare. Finally, gave ORU a call, and within a few days, they replaced it with a new one, free of charge. In the past, I had a punctured tire the day we were leaving for a camping trip between Xmas/New Years and couldn't find my tire size anywhere due to the holidays. Called ORU, and Maurice recommended a place that had us on our way that same afternoon. Finally, had an annoying squeak post-overlanding trip and brought it in to ORU. They were able to quickly diagnose it as a loose bolt on my skid plate and didn't charge me for the inspection. It's rare to feel impressed by customer service nowadays, and ORU continues to impress me with their quality of work and service. Highly recommend taking your vehicle here for any upgrades to your truck/off-road vehicle!

Somewhat new to the area. Needed a shop to swap out the rear coils on my Ram2500 to an air system…read morewith compressor, tank, etc. Reached out to Off Road Unlimited. Spoke to Dan about what I wanted. I got pricing and information to make my decision. Felt comfortable and confident in them doing the work. (I do research quite a bit before I decide to take my truck somewhere.) We agreed on a date for installation and I met Maurice on installation day who was also very informative and helpful. Installation came out great and I couldn't be happier. The ride quality is much better and I can stay level with a load. Will be visiting them again for more upgrades...