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    Michael & Son Services

    2.1 (1.6k reviews)
    Open • Open 24 hours

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    Response time

    10 minutes

    Response rate

    100%

    Services - Michael & Son Services

    Plumbing inspection

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    The failed inspection that M&S DID NOT pass, yet told us they did and continued work.
    Rebecca M.

    AVOID Michael & Sons (M&S) After more than 20 years as a loyal customer, this has been one of the most mentally and financially stressful experiences. M&S performed defective work, failed county inspection, and did nothing to rectify their faulty, malfunctioning work. In July 2025, a leak in my basement ceiling led their restoration team to open the drywall and discover a drain pipe installed with the slope inverted--meaning water literally had to flow upward to drain. Their own technicians confirmed it was installed incorrectly. When I reviewed my records, I found that Michael & Son installed this plumbing during my prior basement remodel. I also located the Fairfax County inspection report rejecting the work at the time and requiring the drain lines be reworked due to improper slope. (but clearly M&S didn't). Because this defect was never corrected, our basement suffered water damage and mold contamination. Despite providing the contract, inspection report, and documentation, the company has refused to take responsibility. After months of unanswered emails, shifting explanations, and no resolution, I've had to take legal action; a huge expense on top of what I've already paid M&S. Extremely disappointing from a company that markets itself as family oriented and quality workmanship.

    Text and picture from my contractor when he had to redo work that Michael & Son did.
    Gail B.

    UPDATE reached out to the company representative who commented on my Yelp review and he didn't do anything but waste my time. Ignored my request for a refund on an estimate they were supposed to refund after I hired them to do the work. Then after telling me they couldn't reimburse for repairs someone else made on their work, said he wanted to see more info from my contractor. Sure dude let me waste more of my time and that of a company that had to fix your inferior work.

    Water heater number three
    John D.

    Without hot water(again) so I called and made an appointment. The tech responded right on time and quickly diagnosed the on going problem as the wrong type of water heater was installed by M and S less than a year ago (natural gas instead of propane). He called and got another tech scheduled for the following day. Tech showed up right on time and replaced the water heater with a brand new one. I asked if it was propane and he said yes. Fast forward a couple of days and no hot water again. Tech showed up and restarted the pilot and asked if I had propane or natural gas. Propane. Guess what. Another natural gas heater was installed again. Water heater number three was finally the correct propane model! M and S offered a discount on future service. Don't think I'll be using it.

    bathroom fan with light
    Melissa S.

    Hector Z. & Cindy P. did a fantastic job installing a whisper, quiet fan with light in my bathroom.

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    2 years ago

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    1 year ago

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    1 year ago

    Timely response to service request. Knowledgeable technician solved problem quickly. Answered all my questions respectfully and completely.

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    5 years ago

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    1 year ago

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    1 year ago

    Ben is an excellent technician! He was very thorough, quick and efficient...highly recommend him and Michael and Sons!

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    2 years ago

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    1 year ago

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    2 years ago

    Christopher Rodriguez from plumbing was great, excellent services. Quick responses and explain everything.

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    1 year ago

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    2 years ago

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    1 year ago

    Arrived right in time and fixed the problem quickly. Very knowledgeable. Had all the right tools and parts.

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    2 years ago

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    1 year ago

    Leaking shower valve was replaced. The work was accomplished expertly and efficiently in a relatively short time.

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    2 years ago

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    1 year ago

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    5 years ago

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    2 years ago

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    1 year ago

    The serves was really good, the technician was here on time, a bit pricey, but would use they service again.

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    3 years ago

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    2 years ago

    Excellent service. Timely, efficient, courteous, and very clean. Highly recommend. Jawad was excellent.

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    Page 7 of 42

    Ask the Community - Michael & Son Services

    What the standard pricing to have an Attic fan replaced in a residential home? I was informed that this is something that can be replaced by your company.…

    Thanks for reaching out! Yes, we can assist with replacing the attic fan in your home. To provide an accurate, upfront quote, we would need to dispatch a technician to assess the project on-site. What is the best contact number for us to reach out?

    View All 2 Questions

    Review Highlights - Michael & Son Services

    “He was able to find the problem which was the HVAC system and give us contacts to fix the HVAC and repair the ceiling.”

    Mentioned in 31 reviews

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    People searched for Plumbing 12,688 times last month within 25 miles of this business.

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    Brownlee Plumbing - Brownlee Plumbing technicians working on an exterior excavation.

    Brownlee Plumbing

    (49 reviews)

    Seminary Hill

    I've used Brownlee Plumbing multiple times, and they always come through. Every experience has been…read moreconsistently solid, which is why they're my go-to plumber in Virginia. Just used them this past week for a condo inspection. They're incredibly responsive and easy to reach, and they do a great job being flexible with scheduling. No matter the situation, they've worked with my timeline and handled things professionally from start to finish. The technicians are knowledgeable, respectful, and take the time to explain what's going on before getting to work. It's hard to find a company that's this reliable over time, but Brownlee Plumbing has earned my trust. If you want dependable service from people who show up and do the job right, I highly recommend them.

    We recently discovered a small leak from a drain pipe in our basement. The PVC was in a…read morehard-to-reach location, so our service technician, Donnie, removed a notable amount of spray-foam to get a better view. Donnie made a phone call and soon four more Brownlee team members were on-site with an expanded selection of equipment. They quickly tracked the issue to a vertical pipe behind a main-floor wall. Apparently, a long-ago installed patch had given way. The crew replaced a 27" section of PVC to fix the leak. I'm optimistic that the root cause was identified and resolved. The service was performed today so we will continue to monitor the main floor vertical pipe and basement location where the leak initially revealed itself. With this issue behind us, I asked the team to perform an integrity check on our old clay sewer line. They added the camera service on free-of-charge and verified that, while old, the sewer pipe appears to be in reasonably good shape. The price was reasonable and the team was respectful to our home. They took the time to explain the problem and solution. We will gladly use Brownlee Plumbing again.

    Reliable Home Improvement

    Reliable Home Improvement

    (14 reviews)

    Too bad I can't give this company zero stars, because it deserves it. A few weeks ago, I had a…read moreplumbing issue and shared this info with my sister. Since she's a member of Angie's List, she volunteered to look me up a few reliable plumbers in the area. The first name she gave me was Mr. Jackson from Reliable Home Improvements. I called him on a Monday and spoke to him about possible resolutions to my plumbing issue. We decided that Thursday morning between 9-9:30am would be the perfect time for him to stop by and inspect my issue. I remember that I specifically asked him if I needed to call him back to confirm my appointment with him later that day. He said, "no, I have you on my calendar, but if their is a problem, I will call you back." I thanked him and told him I'll see him Thursday. Well, Thursday rolls around and I didn't hear from, nor did I see Mr. Jackson. Extremely unprofessional! I worked from home that day, so thank God I didn't have to take off, but it was still an inconvenience. Why on earth is it so hard to find honest, competent and reliable plumbers? This is a give and take situation. I pay for a service, you fix the problem...plain and simple. I wasn't asking to fix the problem for free, I was a paying customer! Moreover, if he wasn't available, a simple call to reschedule would've been the proper thing to do. Two weeks to the day and I still haven't heard back from this company. Horrible customer service! Take it from me and don't even bother contacting this company. My sister suggested that I call him back, but I refused because it's plenty of plumbers in the area that are willing and able to assist me. I found one too, he fixed my issue lickety split and was very professional! One and DONE!

    I left a message, he never called me back. I found this odd as waited several days for a call back…read moresince I stayed over a friend's house. Who doesn't call back? Update: Called me back a week later, said he was on vacation. That's cool and all, but could you leave a message on your voice mail stating as much since you also use this phone for business? How am I supposed to know that?

    R F Hawes Plumbing Heating & Air Conditioning

    R F Hawes Plumbing Heating & Air Conditioning

    (2 reviews)

    Del Ray

    I have used Bob for several years both to service my townhouse HVAC system and for plumbing. First…read moretime I used him he was correcting a major plumbing error in my kitchen by the company that installed a new sink as part of a remodel. The sink was too deep and the plumbing didn't line up. It was not an easy job. He figured a solution that did not involve replacing the brand new sink. A less experienced plumber or a chain would have given up. HVAC service has been honest (I have a 20+ year old system!). He does not replace the filters, you have to do that yourself but his prices are good. The reason I'm writing this review is because he came out on a Saturday early evening and fixed my AC and charged just a regular service call fee! Unheard of! I'm grateful. I hadn't used Bob in over a year. I had gotten a home warranty and went with their servicers in late winter when they had a special. That tech noted I needed freon. Next time I turned on the AC it didn't work. After 5 years no problems with the system (old as the hills) suddenly it needed 3 pounds of freon. I'm skeptical of this other tech. Never any problems when Bob was taking care of it. Learned my lesson! Bob can he hard to nail down a specific time or window when he comes but if you can be flexible he is worth it to find someone honest, highly skilled and will go the extra mile for you. Highly recommend.

    R F Hawes has deep understanding of hvac and plumbing. Older homes can be tricky and they know the…read moretricks. They go out of their way to save you $.

    Michael & Son Services - plumbing - Updated September 2026

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