My technician, Lovepreet arrived on time and completed the A/C inspection service requested very quickly. He was courteous and knowledgeable about the work to be done. He explained each action taken and what routineserviceshouldbe performedin the comingyears. An outstanding job by Lovepreet and Michael and Sons. read more

Very professional and informative. A great ambassador for your company. Arrived on time as scheduled. Our good fortune to have him .

Michael Parker from Michael and Sons was terrific. He walked me through everything and made suggestions. He's super.

During a scheduled AC inspection, the technician Simanjit Gorays left a wire disconnected, and the compressor wouldn't start again. I asked him to come back to check the issue, but he couldn't fix it; the next day, another technician identified the problem in five minutes And resolved the situation read more

Rafael F did an excellent, thorough inspection of our AC unit. [[HIGHLIGHT]]As always it was easy to book our annual inspection and the reminders to do so are very helpful.[[ENDHIGHLIGHT]] We've been customers for almost ten years and have had great experiences with Michael and Son and their team. read more

[[HIGHLIGHT]]I had a disastrous experience with this company.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The plumbers they sent had a heavy accent and was hard to understand.[[ENDHIGHLIGHT]] He cut my kitchen ceilings all up just to find the drip and I heard from other contractors that it is absolutely unnecessary. His price was very expensive as well. To replace the ceiling costs more than the plumbing job itself. Moreover, after I stopped his work and sent him away, this company had the guts to call me for hvac and dry wall work, which caused me to suspect the motivation for him to cut large area. I am seriously warning you: Don't even try to contact them. read more

Michael & Son Services - Huge area got cut - Heating & Air Conditioning/HVAC Near Me - Centreville, Virginia

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My problem was not resolved. [[HIGHLIGHT]]The technician called me from his car and asked me why I needed to have my heater fixed as it's already warm due to the weather.[[ENDHIGHLIGHT]] I explained to him that my daughter is very sick and her room is called even though it's spring. He came by but never resolved the problem read more

[[HIGHLIGHT]]This company is pretty good. I've used them before.[[ENDHIGHLIGHT]] It really comes down to the tech they send out. They are all knowledgeable but some lean more toward salespeople than repairmen. I get it. Everyone needs to put food on the table and if they are incentivized to sell you a new system that's what they will do. Used this same company twice this month. One tech fixed my problem and I was smiling all day. The other one fixed my problem but made me agitated. Used car showroom vibe. Would I use them again? Yes. read more

We had a service on our AC in mid-March and were told that the system was fixed. Now we are told that our coolant is leaking.

[[HIGHLIGHT]]The technician/service rep Michael was on time (actually contacted me about coming early) and explained everything[[ENDHIGHLIGHT]], which is pretty much standard for the crew. Always feel like things are in better read more

The service was professional, on time and thorough. However, the price quotes for optional parts and labor is extremely high based on my independent parts search. This company is charging almost 10 times that cost for a straightforward installation. read more

Cristian is a great HVAC tech. Very affable and charismatic. I like Michael and Son because they are reliable and have solid expertise in spite of being expensive. I also believe that you get what you pay for, and I'd rather pay a little more for the experience and expertise. read more

Ashton Johnson was very professional and efficient. He alerted me to common problems that can occur with a 12 yo heat pump and made recommendations for preventive maintenance in the spring. Made some adjustments to heat pump and thermostat settings for better performance. [[HIGHLIGHT]]Overall, I'm happy with Michael and Sons service.[[ENDHIGHLIGHT]] read more

Rafael Flores did a great job in checking all aspects of my furnace and ensuring all was well. Went above and beyond, very personable and respectful of me and my property. Great value for the exceptional service provided. Highly recommend!! read more

The technician didn't fix the problem. The fuse was left blown and the system is still not heating my house.

[[HIGHLIGHT]]Tech was prompt and great.[[ENDHIGHLIGHT]]..thermostat codes were not corrected and still on emergency heat. Stated coil replacement on a 6yr old unit without any explanation as to why. read more

Our HVAC's blower went out during the hottest days and week of the summer, and [[HIGHLIGHT]]Mike was assigned as our tech and came out after hours on the same day to diagnose and troubleshoot it.[[ENDHIGHLIGHT]] Once the parts came in, he came back out to repair. While our 15 year old system was already on its last legs, Mike took it as a personal challenge to fix it with and with every tool and part at his disposal. Cannot express enough appreciation for his efforts to repair our attic system when it was over 110 degrees in the attic and the hours he spent up there. Mike was fantastic, and we would welcome him back anytime. read more

Ashton Johnson provided outstanding customer service and superior quality work. You thoroughly reviewed my air conditioning and provided me with a detailed analysis of things that were good things that have the potential of going bad and things that should be repaired immediately. [[HIGHLIGHT]]His thorough work made my decision on what to move forward and what not to move forward on my AC unit much easier.[[ENDHIGHLIGHT]] read more

The Michael and Sons technician was highly qualified, professional, courteous. I would recommend Michael and Sons in the future without reservation. read more

Wayne Mullins came out today to do my annual HVAC inspection. He was extremely courteous, knowledgeable, and professional.

We have used Michael And Son for approximately 15 years now, and they have always been terrific. However, the technician that we have been lucky enough to have do our HVAC inspections every year, Derrick Kelly, is beyond wonderful. He is efficient, he is on time, he is friendly, he asks questions and then ensures that you feel comfortable asking whatever you might need to know, etc. You have to like people to be in this line of business, not just be proficient at your job, and this is what makes Derrick different from others and it's what makes Michael And Son stand out as a company- highly skilled, super friendly people. Highly, highly recommend both the company but esp. Derrick! read more

Moo Jin was my service provider. He did an absolutely great job. Very professional. [[HIGHLIGHT]]Very communicative.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Very helpful.[[ENDHIGHLIGHT]] I was completely satisfied with the work. read more

[[HIGHLIGHT]]Our service technician Derrick was kind and courteous.[[ENDHIGHLIGHT]] He explained everything that was going on with our HVAC units and gave great advice. He was clean and did a good job placing booties on his outside shoes and cleaning up after he completed the work. We always have the nicest service providers with M&S and are on the "GOLD" service plan so service calls are free/no fee for the visit and advice. Highly recommend them for all your home service needs. read more

Standard heating inspection, performed quickly and professionally. Christian is a quality technician.

The team of Michael Parker and Raphael were extremely knowledgeable , checked out the issue thoroughly and went right to work. [[HIGHLIGHT]]All questions were answered and explained.[[ENDHIGHLIGHT]] In the many years as a homeowner this was clearly the best team to ever remedy the heating issues. They were also the most professional and kind. I will always request this team in the future. read more

Furnace broken, would not light,. Technician had it working in under an hour. He had all the tools and parts on his truck.

[[HIGHLIGHT]]Tech was on time and even called ahead.[[ENDHIGHLIGHT]] Very helpful but unfortunately wasn't able to fix my issue. Not the tech fault, the company will not install a customer provided furnace humidifier. I was quoted $1100.00ish for the same model and installed that I had which broke two days before. Retail price is around $350.00 which means install price is around $750.00. That is the price for a customer with the gold plan. Keep in mind the hole was already cut into the furnace and the water line was already installed, so not sure why it was so expensive. I have been very happy with the company so far but sometimes I just don't understand their cost structure. read more

Christian was very prompt, polite, and professional. Easy to schedule on the phone with an operator, arrived within the window. Thanks, Michael & Son. read more

[[HIGHLIGHT]]Mr. Parker arrived in a timely manner.[[ENDHIGHLIGHT]] He conducted a meticulous and unhurried inspection of my 14-year old gas furnace and then briefed me in detail on the issues he found and the actions necessary to resolve those issues. He presented an even handed comparison of alternatives: spending a moderate amount to bring an older unit back to satisfactory performance or investing in the greater cost of replacing the aging furnace with a new one. [[HIGHLIGHT]]I am now considering which course of action to pursue. But I do so with complete confidence that he properly weighed the alternatives with my best interests in mind[[ENDHIGHLIGHT]]. I would recommend his expert service to others needing the help of an excellent HVAC technician. read more

Josue Soto, M&S, HVAC technician was thorough, professional and knowledgeable. Provided valuable preventative maintenance service to my A/C unit. Also recommended repairs to ensure my Carrier Infinity system was running at optimal performance. With the purchase of the Gold home care package my visit was free today. read more

The tech was knowledgeable and very professional. Wayne was quick but completely thorough. He explained everything he found in the air conditioning system. read more

This review is wholly based on the poor business practices of Michael and Son. I want to be clear the work they did was fine, the trouble started after the work. They were called out to fix an emergency leak, as the tenant I paid for the leak to be fixed. However there needed to be remolding done to replace dry wall that had been damaged. The land owner was to pay for this. The remolding team from Michael and son worked with the landowner and had her pay the deposit (half the amount of the repair) with their credit card. The work was done and rather than charging landowners card for the remainder of the repair they charged my card. So I didn't what I assume most of you would have, called them up to report this, [[HIGHLIGHT]]they looked into it, admitted their mistake. They then charged the landowner the other half of the repair, and said they would refund my credit card.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]That was 12 days ago. I contacted them 6 days ago and after getting the run around I was in contact with one person who guaranteed he would take care of the refund.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He put me on emails which purport to show that the issue was taken care of. A further 5 days later and still nothing has been done.[[ENDHIGHLIGHT]] I've contacted my credit card who have agreed to dispute the charge, I've contacted the FTC to report this as it's simply inexcusable to charge a credit card that was not related to the remolding, and without permission. I will next be looking into whether or not their behavior constitutes fraud, wire fraud, unauthorized use of a credit card. Hopefully they will be fined for their bad business practices after I file a complaint with the Virginia consumer protection agency. read more