We recently had an issue with our refrigerator and contacted Poway Appliance Service Center for…read morehelp. Our technician, George, was knowledgeable, professional, and courteous throughout the entire process. He quickly diagnosed the problem and explained everything clearly. Since replacement parts were needed, the team worked to expedite the order so we could get our refrigerator repaired as soon as possible, which we really appreciated. The service was excellent from start to finish. I wouldn't hesitate to call them again for any future appliance repairs, and I highly recommend them to anyone looking for reliable and trustworthy service.

Exactly what you want from a repair service -- showed up, got it done, and didn't make it a whole…read morething. The technician was friendly and clearly knew what he was doing. Diagnosed the issue with my dishwasher quickly....no upsell, just fix the problem.

So, I originally wrote a bad review and have since taken it down. I contacted Good Guy Appliance,…read moreand Vitaliy (the owner) had a service technician come take a look at our washing machine. The problem was that the technician never got back to us with our quote for the repair, even after I called a couple of times. After a week, I just wrote a bad review, thinking they did not want our business. The owner reached out to me after that and explained his technician was new and forgot to send us the quote. He apologized profusely, and he went above and beyond to make things right. You could tell he prides himself and his company on the quality of work they do. He ended up helping us repair our drying machine that just had a belt snap a few days ago. He was honest and sincere and very knowledgeable. Made the whole experience great. If I need any repairs in the future, I will only contact him and his company. He made what started off as a bad experience into a great experience. Highly recommended! ,

Great work by Vitaliy in performing a quick competent and low priced repair to my LG fridge water…read moresystem. I did a little research and knew what the problem was so shopped the job across several technicians. Vitaliy had a fair price and coupled with his excellent reviews. I chose him. Some of the vendors were hundreds more. You can't go wrong with good guy appliance services, and he apparently fixes not just refrigerators, but all kinds of household appliances . Worth his weight in gold!

One of our gas stove burners needed repair. The technician, Ilia, diagnosed and was able to fix…read more The big bonus was that he fixed our hood light. We could not find anyone come out to repair it. Having it fixed was so amazing! We received great customer from beginning to end. Ilia was friendly, knowledgeable and professional. A great technician. Cost was provided upfront and fair. Would highly recommend Ilia and ECH.

I had a good experience with ECH. Our stove was leaking a small amount of gas and it turned out the…read moreregulator was broken. ECH was friendly and communicative, and a tech was able to come look at it the following Monday. He said he would be back in a week at the latest after ordering the part, but the actual repair ended up being quite a bit later than he said (it was rescheduled twice, though once was my fault). The actual repair was done quickly; the repair man seemed friendly and knowledgeable, and our stove has been fixed with no issues since then (though the price seemed a bit high). I appreciated that he always arrived within the time window given. I would recommend them for appliance repairs!

TrueCare was terrific - prompt, professional, and reasonably priced. The technician, John, was…read moreknowledgeable and fixed the issue in no time at all. I would definitely recommend them! Thank you Denis and John!

I found this company on Yelp, so I wanted to come back and leave a review…read more They responded quickly and were able to schedule a technician the same day. The technician was professional, courteous, and took the time to identify the issue. I really appreciate their prompt service and professionalism. Highly recommended!

Well, ChatGPT and another company diagnosed my squeaky stackable GE washer as a simple belt…read morereplacement. I wasn't too confident it was that easy so I called this company and spoke to Gary. I sent him a video and just by watching the video and listening to the squeak, he told me he was 99% sure it was not the belt but something more serious. Gary recommended not repairing due to the age of the washer. He didn't even push a diagnostic call for 80 bucks on me. I appreciate that kind of honesty and would absolutely use this company.

I continue to call on Gary whenever I need an excellent appliance repair person. Since repairing my…read moredryer, he has diagnosed my microwave, steered me to a new dishwasher rather than waste money on my beyond repair old one, and saved my old washer that is operating like new again! All with continued professionalism, step-by-step updates, very reasonable prices, and offering as much flexibility in options as he can. There is no other repair service than him. Thank you!!!

Response was instant. Service was easy to schedule. Pricing was fair. Assessment of the issue…read morewas honest.

Chad S did a good job at a fair price. He was on time and was fast at getting the job doneread more

Had a problem with my dryer, and Michel arrived within the hour! Turned out to be as easy fix, and…read morehe even fixed a problem with my washer that I didn't know I had! Great guy, easy to work with, great sense of humor. Try him, you won't be disappointed

5 STARS!!! Excellent help, highly recommend! Helped me over the phone to figure out that the cold…read moreand hot water outlet hoses were switched on our washer when it was installed!! Refused payment for his help and expertise and for cancelling our appt. So refreshing to deal with such an honest and caring service provider! Will be calling him for any repairs and can recommend him highly!

We have tried on two separate occasions to schedule with him on a Saturday which he says he would…read morebe here by 10 am. But not once has he called or showed up. Lack of communication creates unnecessary conflict. Hope you have a better result. After the emotional response from owner we have actual proof if anyone wants to see it. Very mentally unstable. I truly do not recommend anyone from this business.

Damian has come twice now to work on our appliances. He replaced a belt on our dryer last year and…read morerecently diagnosed our washer with a problematic bearing. He's clearly very knowledgable about a wide range of appliances and how to fix and properly maintain them (and lets you know when replacing them is a more pragmatic option). He's responsive, affordable, informative, and reliable. You'd do well to keep his number handy!