Jay Lucas used to own the shop , and it was the best auto repair and tire place I ever did business…read morewith . However Big Brand seems to be doing just as good a job since they took over a couple of years ago . Prices are reasonable and the staff is knowledgeable courteous and efficient . And the prices are reasonable, certainly compared to First Texas Honda .

Same fantastic service and staff since rebranding from Lucas. Being able to roll in at 9am on a…read moreSaturday for a random mounting of a new tire and rotation, then pick up at noon is something that's not normal at your big box shops.

Great service it was super fast and affordable! It was a great experience! The lady at the front…read morewas very nice!

Had to get 3 tires for my old car. The tires were decent but they made them seem like they were…read morenewer than they are -- 3 years old with good tread and good brands, but the cost was double per tire what i paid at another tire place I went to recently (Austin Tireman) and the tireman tires were in better shape. Other than that: service was decent and quick and they were fairly up front about the price. The Also, not a big deal, but they don't have a waiting area, so you have to sit out in the hot sun while the work was being finished (major downside in austin summer). Overall: Going here was a mistake. They've gotten good reviews in the past for being a solid budget used tire place, but something must have changed in recent years.. Not a terrible place, but nothing to write home about. If you want a great deal/experience -- i had great luck with Austin Tireman a few months back. Very up front about prices, honest, very affordable, good quality, excellent service, no bs experience, you will leave feeling good, and they have a waiting area. They've got my business in the future and all my friends/family. (i would've gone there instead, but they were closed that day)

Wow! In and out in 10 min for a screw in my tire. Don't wait at Discount Tire for hours! Go here…read moreand be done!

I was visiting Austin when I noticed my passenger rear tire was low. Since I had to drive back to…read moreDallas, I wanted to get it taken care of before hitting the road. I called ahead and was told to come right in and that they'd have me in and out in about 15 minutes. Floyd and his assistant got to work immediately, found a small puncture, plugged the tire, and had us back on the road in about 10 minutes. Outstanding service, friendly team, and a great experience. Highly recommend.

These guys are the best!! You make an appointment they and they get you in and out for a great…read moreprice and a great experience give them a call! 5stars to xavier and the team thanks again

Quick, professional and so friendly! Made my appointment online, showed up at the designated time,…read moreand received an estimate that it would take 45 minutes. 20 minutes later, a tech gave me an update to let me know it would be only a few more minutes. I'm blown away that they were quicker than anticipated and went the extra step to update me. I pity the fool that uses any other shop than this one!

There I was, feeling productive and confident, when my car decided it had other plans. I turned the…read morekey... nothing. Not a sound. Not even a courtesy click. Just silence...pure, uncomfortable silence. At first, I tried optimism. Then logic. Then the classic move of turning the key again like it might suddenly change its mind. It did not (like a child digging in their heels). At this point, I accepted that my car had entered its "I'm tired and I quit" era. Cue roadside assistance....Alpha Roadside Services and Battery. Thankfully, help arrived before I had time to spiral into Googling "How to survive permanently stranded in your driveway." The roadside assistance technician showed up calm, professional, and completely unfazed by my dramatic retelling of events. Within minutes, they diagnosed the issue, got things sorted out, and brought my car back to life like some kind of automotive wizard. What could have turned into a full‑blown inconvenience (or emotional breakdown) ended up being quick and painless. No lectures, no eye‑rolling...just efficient help and a running vehicle again. The car was not tired, but the battery was a bit weak. While roadside service was free through our insurance plan, we had to pay for battery, which was reasonably priced. Thanks to roadside assistance, my car is no longer staging protests, and I can once again go about my day pretending this never happened. Highly recommend Alpha Roadside Services and Battery... especially if your car enjoys surprise rebellion.

Got a flat on my brand new (no seriously, less than 700 miles) Honda. I went through state farm,…read morewhich contacted alpha to assist me. They sent Jimmel out to assist and get a spare on for me. He was a ray of sunshine, had that tire off fast, and with a smile. Super appreciate the kindness and promptness of your drivers! Would recommend to everyone :) thanks for such a pleasant experience!

Alex and his team are good people. Straightforward and to the point about questions while giving…read moreeducated suggestions on all things wheels. I brought my Jaguar in to get spacers and they were fast and responsive over the phone with a good time to drop off and a price. Alex and the lady upfront, can't remember her name...also showed me some quality wheels when I decide to upgrade in a few months. If you value honesty and getting straight to the point backed by quality work...go see this folks. It's nice having a place like this in south austin you can rely on for wheels and tires.

Good financing options making it easier to get into too shelf wheels. Highly recommended.read more

Best Auto Shop in Austin by a mile....professional, friendly, affordable and trustworthy! Adrian &…read moreChristian at the South Lamar location will make sure you and your vehicle are well taken care of and that you get back on the road with a smile on your face. 10/10 - stop your search....this is the auto shop to choose! - Sean, Happy Lamb's Customer for 5+ Years

Y'all I'm sad to have to update this review, but I had a bad experience as a woman and want to warn…read moreother women about it. A few weeks ago I dropped my car off for a repair. I got great quick feedback about the repair needs and was recommended for an oil change. I noticed on the vehicle repair report that was texted to me that the technician clocked my vehicle mileage at about 41,000. I deep down knew that wasn't correct, but when I saw it clocked in the report, I just thought I must have misremembered the mileage. So I okayed the oil change. Service was very quick and I was notified that my car was ready same day that I agreed to the repairs. I do love that, because I hate being without my car. So they get 3 stars still for quick service. Fast forward to the morning I picked my car up. It was 8 am, and the manager Adrian Perez starts laying into me hardcore mansplaining for 8 minutes about my poor choice of not getting an oil change at 5,000 miles. He could tell by my body language that I was not receptive, backed off for a second, and then laid into me for another 5 minutes, lecturing me about different engine types, how his truck's engine is superior to my car's little engine, and blah blah blah. I could tell the millennial tech Andy was cringing while his boss proceeded to spew this patriarchal bullshit at me. Anyhoo, I'm polite while listening to the manager's diatribe. I just want to get my car and go to work. Finally, when I get in my car, I realize my gut feeling was correct: my car only has 36,000 some odd miles on it, and I found the oil change sticker Lambs gave me, which stated that I WASN'T DUE FOR AN OIL CHANGE UNTIL 38,000 some odd miles. So, I'm not mad that they got my mileage wrong, and I paid for an early oil change. I'm pissed that Adrian Perez talked down to me like I was a child. I'm a grown ass woman and paying customer. A simple "We recommend an oil change every 5,000 miles" would have sufficed. I update my review to warn women: Adrian Perez may mansplain shit to you. But the other guys at the shop so far seem respectful.

About a month ago, I visited Orange Tire to replace all four tires. At that time, I was very…read moresatisfied with the service and even left a 5-star review. However, my experience completely changed afterward. Today, I needed to replace my brake pads and attempted to remove the wheels myself. I was unable to loosen the lug nuts because they had been tightened extremely hard during my previous visit. While trying to remove them, I broke one of the wheel studs due to the excessive force required. I stopped immediately and went back to Orange Tire to address the issue. I explained that I had been there a month ago and that their team had overtightened the lug nuts to the point where I couldn't remove them. Instead of taking responsibility, the staff initially tried to blame rust. I can understand one stuck lug nut -- but not three out of five on a single wheel. That's not normal and clearly indicates improper torque. The manager spent about 15-20 minutes on the phone (possibly with the owner), and eventually told me that I would need to purchase new parts myself, bring them in, and they would replace them for free. I offered a simple and reasonable solution -- just reimburse the cost so I could handle the repair myself and not waste additional time. However, the owner responded in a dismissive and unfriendly manner, refusing any refund and insisting I follow their process. This situation shows a lack of accountability and poor customer service. What started as a great experience turned into a very disappointing one. Be careful -- over-tightened lug nuts can cause serious damage and additional expenses.

I cannot express enough how grateful I am for this company's professionalism, lightning-fast…read moreresponse, and extremely reasonable pricing. They operate 24/7, and unbelievably, they did not charge extra for an after-hours emergency call, nor was there any type of travel fee. This alone speaks volumes about their integrity and customer care. I had a blowout in my kid's Tesla on a Friday night around 9:30 PM, and within 45 minutes of calling, they were already on-site changing the damaged tire. I assumed they would put a slightly used tire on, however it was a brand new tire. The total cost for their services was less than what I would have paid at a tire shop just to purchase one tire, which is incredible given the convenience and speed. The only reason I went back to discount tire today to use the road hazard warranty that I had purched when replacing these tires last month was purely for my OCD ways and wanting my set of 4 tires to match. The two technicians who arrived were extremely polite, professional, and understanding, knowing how eager we were to get safely back on the road. The payment process was also seamless -- they accepted Zelle, making it one of the easiest parts of an already smooth experience. Huge thanks to David and his coworker for their outstanding service and for getting us back on the road so quickly. I will absolutely recommend this company to anyone who needs tire service. Exceptional experience from start to finish!!!