worse place ever they kicked out a person with intellectual disabilities and the staff too. they didn't care at all the manage was completely rude about it to. this isn't the place you want to go and eat at all. they are all completely rude and ignorant read more

Before our trip to NY I bookedmarked several places to eat and Michaels was one of them. I'm thankful I had because it was just before 9:00, we were starving and they were the only place still open on my list. I had the best julienne salad with rolled mozzerella and house dressing. It was PERFECT!!! The dressing was on point. My husband had wings and fries which he enjoyed. read more

Good food horrible customer service. I will never patronize this business again. The man who I'm assuming was the manager was very disrespectful and unprofessional. I would not recommend this restaurant. I purchased soup from here and when I got home not more than 10 minutes after leaving the restaurant, the soup fell out of the bottom of the bag. I called to inform the manager of what happened and after giving me a little bit of a hassle he finally agreed to give me a replacement soup and stated I could keep the original. Like why would I keep the remainder of soup in the container when it already fell on the ground, not to mention aren't we in the middle of a pandemic (COVID-19)? As evidence that the soup fell through the bag, I returned the previous quart of soup with the torn bag which was only 1/4 full after spilling out. They tried to give me a pint as a replacement and I informed them that I originally purchased a quart. After giving me a replacement of the size I originally purchased the manager states sarcastically "Mam here's your soup in a plastic bag if it falls out of the bag when you leave that's on you". After telling him that I liked the food there but his attitude was not the greatest he replied " Mam I don't have an attitude please just take your soup and leave". Disrespectful and unprofessional to the fullest, especially in a restaurant full of people. My money spends just as good anywhere else and not with the attitude. I will never purchase from this restaurant again or recommend to others. Attached is a copy of the spilled soup. read more

Michael's Restaurant - Spilled soup - Italian Near Me - Niagara Falls, New York

See all

Stopped in on a Saturday night for dinner and was not disappointed. We had the Chefs Salad (with amazing rolled mozzarella), a calzone and lasagna. Everything was served quickly and hot. No complaints what so ever. This restaurant definitely has a classic feel to it. I see other reviews saying the interior needs to be updated. And, maybe it does, but I think it adds to the charm of the place. Staff were great. I had a nice chat with the owner at the end of our meal. I'll spread the word about Michael's, really good place for a great meal. read more

We love eating at local restaurants when on vacation. Our tour guide in Niagara Falls, NY suggested Michael's. It was awesome. If you love Italian, put this on your list. Limited parking but worth it. Thanks Muhammad!! read more

The best sauce in town!!! My favorite Italian restaurant ever!! The Gnocchi Parmesan is amazing and the Calzones are like no other!! They are HUGE! Don't visit Niagara Falls without a meal at Michael's. read more

I've been a big fan of Michaels for years....Love their Calzone...their Mozzarella topped Salad...the Chicken Parm!...And in the past their Friday Fish Fry. Unfortunately, my most recent Fish Fry was subpar...greasy...undercooked, uncrispy, and the side order of "homefries" were limp and unpleasant...Come on guys, this was NOT up to their usual standards. read more

Would definitely say this place is average all around! The best thing we had was the appetizer of fried ravioli. My husband got the famous calzone. It was a rather large portion, but the bread reminded him of a funnel cake. It was on the sweet side. I got the rigatoni with the meatball. It was okay. The bread that came out first was just sliced white bread. Average for sure. read more

It may not seem like much but the real ones definitely know the importance of "Michael's" chef salad. This is a staple of the restaurant and is essential for anyone that goes there to order this. As far as your entrée, you really can't go wrong. Pretty typical Italian cuisine with great service. A strictly female waitressing staff adds to the vibe it has. Besides, who wants some guy serving them gnocchi. Not quite five stars only due to the small size of the restaurant. If there was a 4.5 option that's what it would be. Great place. read more

Comfortable atmosphere, outstanding sauce. Servers who don't take crap. What else could you ask for? read more

Planning a trip to Niagara Falls, we were looking for a quick and reasonably priced lunch with atmosphere. We found it at Michael's Italian restaurant just a few miles from the falls. Lunch specials were under ten bucks, and the kid's meal portions were large enough to split between two smaller children. The Italian choices were well done. The homemade sauce was great, and I highly recommend the calzone, which was huge. Service was great, family owned. Definitely worth the drive to Niagara's Little Italy neighborhood. read more

Super fabulous!!! Best Italian there is,puts chains like Olive Garden and Buca Di Beppo to shame. Even the bread was great,super soft and tasty. Not hard like a lot of restaurants. I really love the Loganberry drink,it's really exotic and tasty. I got a beef ravioli.The sauce was super great and the beef was flavorful. I also got a beans and greens soup,which was so warm.it reminded me of Spinach Artichoke dip,which was weird because I don't really eat that stuff! Another good one was the Calzone,super super huge and full of cheese! read more

Michael's Restaurant - Loganberry Drink(Awesome!) - Italian Near Me - Niagara Falls, New York

We've been going to Michael's restaurant, Niagarafalls,ny for 40 years, truly. Always delicious. Salads with rolled Cheese and house dressing is great. read more

Incredible Italian food with HUGE portions! The NY side of Niagara Falls doesn't have too many options and not many local options. But if you are in the area you must try this! read more

Good, rapid service. Calamari order served four. Food was great. Servings where large. read more

Michael's Restaurant - Italian Near Me - Niagara Falls, New York

Probably slightly biased because I've been coming here since I was a kid, but it's super simple Italian at its best. Retweeting everyone else on the rolled mozzarella. It's nice because if you go on a Friday/Saturday (with the rest of Niagara Falls) it'll be busy, but they turn over tables/serve food INCREDIBLY FAST so you won't have to wait long! read more

Michael's Restaurant, Why did you put a pickle on my salad. Why did you forget my extra meatball. Why is it so cramped in there. The food is okay. read more

The food was really good and the ladies at Michael's are really great, they provided great services and were nice. Ask for Lexi.

The tomato sauce is very tasty! I ordered the ravioli and wished I had ordered a larger size. Next time I plan on ordering more traditional items like pizza, spaghetti, etc. read more

I love this restaurant. My parents went here when they were dating, I went as a child, and have taken my own children who are now adults here. I moved out of the area - as part of the area's brain drain - a little over 13 years ago. When I visit the area i always insist on eating here. The beauty of the place is that it never changes which is the way that it should be. All of the food is delicious. I always want to order everything on the menu because everything is so good. Their pizza has the taste of really good homemade pizza rather than a pizza assembly line. I love eggplant parmigiana and theirs is perfect. I could go on & on about each and every menu item but I'm sure that you get the picture. ALL of the servers are fantastic - young & old. In fact, I have always been impressed with the teenagers that work there. They are exceptionally friendly and are good at what they do. Who cares if it is crowded and has plastic tablecloths and menus? It's part of the wonderful history and memories that go with this place. When people tell me that they are going to Niagara Falls, I give them directions to Michael's. They always call me and thank me. Please never change a thing or ever close this restaurant. It needs to be declared a Niagara Falls landmark. read more

Old world style equals good food, great service, and satisfying meal. Come hungry because portions are large and filling. Bread is old Sicilian style and great for dipping into sauce. Decor is old and simple but adds to the mom and pop feel of a good family meal. Would come again next time I'm in the area. read more

Wanted a veal cutlet and potato but was lead to believe I could only get pasta and soup with it, no potato. When I asked if I could get the potato instead of soup, the waitress asked if I wanted the soup too. As to not make a scene I simply went along with her but without reason to believe I wasn't still getting a potato. Soup came out, dinner came out with the pasta but no potato. Asked the waitress where it was. She looked confused so I was easy with her about it and she told me I could have fries or mash. I got the mash... Long story short; there's an option on the menu for potato or veggies to get with the veal. I was scammed into ordering food I didn't want and paid close to ten dollars more for being nice. Buyer beware. read more

Just thinking about a calzone from Michael's makes me quiver with delight!! It will feed two or three people, depending on their appetites or give one person at least two meals! Their sauce is yummy and their gnocchi is delicious! The downsides to Michael's are parking and seating. I usually have my mom, who is in a wheelchair, with me and it's pretty awkward and tight in there so we don't go as much as I'd like. read more

Awesome restaurant with great Italian food. Service was superb, food was delicious and reasonably priced. We all loved our meals, including my child who is a picky eater. House made Italian dressing was good as was dessert. Triple chocolate mousse cake pictured; our table also had lemon cake and fried dough. read more

Michael's Restaurant - Italian Near Me - Niagara Falls, New York

I am absolutely disgusted with this place after my future mother-in-law called the restaurant to double check that they had plain, tomato sauce (vegetarian). I'm new to the area and one night my boyfriend and I decided to carb out on pasta. He highly recommended Michael's so off we went. I'm a vegan and have been for 5 and a half years and am always very careful to double check ingredients in food, as well as making the staff aware of my dietary restriction. I decided to get rigatoni with plain tomato sauce. I told the waitress I was a vegan and asked if the pasta had egg in it and double checked that the sauce had no meat or dairy products in it. She said no but she would double check anyway. Who knows if she actually did or not but she came back and told us everything was safe so that's what I got. So today my boyfriend and his family decide to go back for lunch, however I'm busy with work so I decided to stay home but asked to bring me back the same dish. He comes home with the news that the OWNER told them that ALL their sauce is made with meat. ARE YOU F***ING KIDDING ME? Do they understand how seriously they need to take allergies and dietary restrictions. Do they not train their staff? I am in the restaurant industry and this topic tops all. They're lucky I don't sue them. How dare you not train your staff about the ingredients in your food or how to go about accommodating guests who can't or won't order what would be easiest for you. Michael's - I am ashamed of you. read more

This city is crazy..... For a city having such a large italian based heritage how can anyone call this good italian food? It's just average. If you don't feel like making gravy (pasta sauce) then this is fine. But do not go out of your way to come here. read more

Came here on the recommendation of Butch, our Niagara Falls tour guide. The restaurant is small and no frills but has a friendly staff and good service. The portions are huge and the prices are reasonable. The food was good, but the sauce was bland. read more

meh. my pasta was overcooked, the atmosphere was dark, dated and depressing (kinda like niagara falls, ny), the pizza was good - not great. however, the soup was to die for. yup. best ever soup! read more

If there is one thing I hate when dining out, it's being rushed. I called this place at 7:45 and asked what time they are open till. They said 10:00. I arrived at 8:20 and the place had 4 people in the entire joint. The servers were obviously in a rush to leave and constantly rushed through everything to get me out the door as soon as possible. The food and menu were mediocre at best. I will never return - this place is a waste of time and money. Don't go. read more

This was a nice place. Comfortable, homey, friendly. We came here because it was close to the rink and we didn't have a lot of time between games. The Italian Wedding Soup was some of the best! The entrees are big enough to share, you've been warned. We had enough food for the 4 of us to take to the hotel and have dinner. This place is a winner. Staff was kind! Come eat here, you won't be sorry. read more

Service was GREAT. I really can't say enough about our waitress. Very accommodating to the kids too. Really great experience. Also the food. Was. Awesome. Not real fancy but real good. Best sauce I've ever had in a restaurant. See recommend. read more

This place has the most amazing food. Just ask anyone. The absolute ONLY reason this place doesn't get five stars is because it's on the small side, and parking can be difficult. Everything else...EVERYTHING is amazing. Any pasta dish. Any salad. The meatballs. The sauce is always to die for. The bread too. The service is like family. I was born and raised in Niagara Falls and now live in California. Can't tell you how often I absolutely CRAVE their food! read more

The place is nothing to look at...if youre fat you wont fit in the doorway...its loud...the food is always good and the portions are large. Enough said. read more

As a local, I've been to this place many, many times and for some reason it just doesn't do it for me. Food is average. Service is always below average. Our waitress couldn't have been more miserable this last time. The place was dead and our orders were missing things, and when I pointed it out the girl gets sassy with me like it was my fault.. And the prices are of course the only thing above average at this shit hole DINER. It shouldn't even be called a restaurant. If you want to be nickel and dimed for every little thing and be treated as if you're a bother to them. This is definitely the place for you!! read more

This really is only a place for Italian food lovers. It is not one of those places that specialize in Italian but offer other options for those with you that aren't Italian food fans so you can all be satisfied. Food not worth the prices or dealing with the craziness of dining in. read more

We've been going here for more than forty years and we could always depend on consistency of product and relatively low prices. That sadly is no longer the case. The sauce is now inconsistent, all portions are smaller and the price shocked us. I noticed when looking at the pictures many shots of the salad with rolled cheese. All those must be from twenty years ago because I recently got maybe five. Sadly, all good things.... read more

Much love I have for this restaurant. I used to live in the falls and came here frequently. I got the chance to visit in May and Michael's was the one Italian stop on the food tour. Amazing is all I can say. I had the veal parm and my partner had a "calzone the size of your head." Hopefully, someday soon we will visit again!. read more

Great food, great service. We were in town for a day and we were hungry! We just happen to pass by this place and decided to give it a try. We didn't know what we were in for, it started with the service it was great, the for was exceptional and the atmosphere was pleasent. We were the a large group and everybody loved it. read more

I came here when I was on vacation with my boyfriends family. It was DELICIOUS! Service was on point! I got Italian Wedding Soup (SO BOMB) and shared a calzone (INCREDIBLE). I obviously tried others dishes as well! Everything was so good! Were actually headed out to Niagara in two weeks and this is one place I'm sincerely looking forward to going too! read more

I been coming to place all my life. Micheal is family own. When you order any kind of pasta dishes you get huge plate that you taken home a doggy bag. The prices is reasonable on there menu. ALso you can order half a order and stilled taken part of meal home. Also order Ala carte. read more