Great food - got the meat platter for two that could easily feed 4 or 5 people. Great location -…read moresat on the balcony upstairs for some good people watching. Need to come back to try the rest of the food. Our server was great and the drinks were on point.

I am writing to formally express my deep dissatisfaction with the experience my family and I had at…read moreyour St. George Street location. What should have been a pleasant dining experience turned into an extremely stressful and disappointing situation due to the unprofessional conduct of the manager on duty, Ms. Kale. Upon arrival, my family and I were instructed to wait outside, which we did patiently for nearly an hour. Despite this long wait, we were then seated in an extremely crowded area with no regard for comfort, space, or safety. This lack of organization created significant stress for us, especially given my current recovery from a broken femur and hip. Additionally, my elderly mother, who flew from another country to visit us, and my four children -- including one with special needs -- were placed in an environment that was unnecessarily overwhelming and preventable with proper management. What made the situation far worse, however, was the behavior of Ms. Kale. When we voiced our concerns politely, she responded with unacceptable rudeness. Instead of offering a professional apology or attempting to correct the situation, she dismissed our concerns and even laughed in our faces. This reaction was not only unprofessional but deeply disrespectful. It reflected a complete lack of leadership, empathy, and customer-care standards. It is clear that this location is focused on bringing in as many guests as possible for profit, yet management is failing to properly coordinate seating, resulting in overcrowding and poor guest experiences. A manager's role is to ensure smooth operations and address issues respectfully -- something that was clearly lacking under Ms. Kale's supervision. I hope that this complaint is taken seriously, as no family should be treated in this manner. I request that appropriate action be taken to address the behavior of the manager and to improve the overall management practices at this location. Thank you for your attention. I look forward to you seeing seeing to help improvements implemented so that other guests do not experience what we did.

Ahi tuna appetizer was delicious and so was the Redfish Alexander special! I would come back.read more

The food was good and fairly priced for a seafood restaurant in beach town but the reason for 3…read morestars was the service. My wife and I were in the upstairs dining area and had a server that was very lack luster. She walked over and placed two waters down and asked if we wanted to order. Didn't even greet us and seemed very annoyed. Said server could have been having a bad day or just simply untrained but either way not a good impression for such a popular restaurant.

Weekend nights are the busiest here so had to wait thirty minutes but got a great table with a…read moreperfect view of the live band "Thelonious Crunk" playing classic cover songs. The male server was attentive and competent but my craft beer was poured as a low abv sour and not my Swamphead IPA hazy request, which was switched out quickly. My Prohibition Burger & Egg was seasoned perfectly and the boiled cajun peanuts had a nice unexpected spicy kick. Aside from the tasty eats, the beautiful 1920's themed bar is notably a mixologists dream. Maybe add a true Speak Easy to the place which would be a cool addition. There was a walk thru to a pricey steakhouse, but not hidden so not really a Speak Easy concept if that was the intent.

We stopped at Prohibition Kitchen in St. Augustine and had a really solid experience overall. The…read moreplace has a great atmosphere dark, vintage speakeasy vibe with live music, neon accents, and a lively energy that makes it feel more like a night-out destination than just a restaurant. The food was good across the board. The burgers stood out as the highlight juicy, flavorful, and cooked well. The fries and appetizers were also solid, and portions were generous enough to leave satisfied. The drink menu is extensive too, with a strong cocktail selection that fits the whole Prohibition theme. Service was friendly and generally on point, even though it was busy. The staff kept things moving and checked in without being intrusive.

Fantastic! We had…read moreour best dining experience of our entire Florida trip here, highly recommended. The space is great, the staff was excellent, and the food was far superior to everything else we had in the St. Augustine area! This is all made more impressive by the fact we went on Father's Day, without a reservation, and still had an overwhelmingly positive and above expected experience. Food really was excellent, not pictured is the fish of the day N' grits, and man can they do grits here! Recommend! It was all excellent, highly recommended!

I was hoping to love this place, and while I did love the food and the beautiful outdoor patio…read morelooks great, they have some work to do. We stopped by for dinner on a Friday night, reservations were hard to get at standard dinner time, so we made a 4:30 p.m. reservation. When we arrived, the restaurant was less crowded - when we did leave about an hour later, it was much busier. The setting itself is plain inside - with such a beautiful outdoor setting, the inside looks more like a hospital cafeteria, with very bad acoustics. I don't know who designed the inside, but it's a very un-Floridian setting. The parking lot will also be interesting over time...when we arrived at 4:30 p.m., the lot was close to full, infringing upon the business next door, and by the time we left people were searching for spaces. This is definitely a place to make a reservation and arrive early. Our check-in process was a bit confusing, there's a check-in stand outside where nobody was hosting, and we assumed that was for the patio. We went inside where there's another check-in stand where we were told to go back outside to wait for the hostess so that she could check us in and bring us back inside. If you have to read that a few times, it's as confusing a process as it sounds. We were then seated at a table where we sat for 15 minutes (I started a timer after about 5 minutes) with no server, no drinks, just the two of us wondering at what point one of the many employees was going to pay attention to our table. After 15 minutes, we were approached by Rebecca who brought us drinks, and took our order. By that time, I was just hoping to get a decent meal and get out, since I really didn't expect much. Once dinner did arrive, the food was wonderful! I ordered a creative meal they have which is pulled pork barbecue and waffles, a creative play on Chicken and waffles (which they also offer). I have to give the chef a lot of credit - the meal was tasty and flavorful. Based upon the food, this restaurant would be a five star experience - regrettably with the service snafu and a very sterile environment, it's a four-star overall. Perhaps we'll return when the weather cools down a bit and we can enjoy the patio, as I don't look forward to returning to the dining room anytime soon.

My wife and I have visited The Ice Plant several times over the years, and it remains one of our…read morefavorite dining destinations in St. Augustine. The combination of imaginative cocktails, exceptional food, and a unique atmosphere makes every visit memorable. The cocktail program is outstanding. We enjoy trying a variety of their exotic and inventive drinks, and they never disappoint. The flavors are bold, creative, and unlike anything you'll find at a typical restaurant bar. The Yellow Submarine cocktail is quite possibly the best drink I have ever consumed. Made with curry-infused Bermuda black rum, lime, ginger, and Asian five-spice brown sugar syrup, it sounded unusual on paper but came together beautifully. I enjoyed it so much that I ordered four of them that evening, something I rarely do. That was three years ago, and despite returning several times since then, I have never seen it on the menu again. The food is equally impressive. Two years ago, I ordered the Skillet Roasted New York Strip served with Yukon Gold potato-anna, roasted asparagus and spring onions, watercress, and black truffle hollandaise. To this day, it remains one of the top five restaurant meals I have ever eaten. Every component on the plate was exceptional. The steak was perfectly prepared, the crispy potato galette was irresistible, and the black truffle hollandaise elevated the entire dish to another level. It was the kind of meal that stays with you long after the plate is cleared. I would gladly drive 300 miles just to eat it again. Most recently, I had the wild mushroom bisque, and it was the best soup I have ever consumed. Rich, creamy, buttery, intensely mushroomy, and perfectly balanced, it was everything a mushroom soup should be. The addition of crispy pickled onions and crème fraîche added texture and contrast that made an already outstanding soup even better. My wife and I enjoyed it so much that we returned the very next day hoping to order it again, only to discover it had already rotated off the menu. My only complaint about The Ice Plant is that some of their greatest creations seem to disappear as quickly as they arrive. While I appreciate the constantly evolving menu and understand that seasonal changes are part of what makes the restaurant special, there are certain items that deserve a permanent home. The Yellow Submarine cocktail, the wild mushroom bisque, and the Skillet Roasted New York Strip with black truffle hollandaise are three of the finest things I have experienced there. The fact that I can vividly remember one of these items from three years ago and another from two years ago says everything. Great restaurants serve good food. Truly special restaurants create dishes and drinks that stay with you for years. The Ice Plant has done that for me more than once, and that is why we continue to return whenever we visit St. Augustine.

I visited on June 18th at around 6pm, and the only negative thing I have to say is about the…read moreattitude of the host at the entrance. When I arrived with my pregnant wife and my service dog, he asked somewhat curtly if it was a service dog. After I confirmed and thanked him, he rudely placed the menu on the table, turned around without saying another word or showing any basic courtesy, and just walked away with his back to us. It was a pretty cold and uncomfortable welcome. That said, the restaurant is absolutely charming. I really loved the interior ambiance--it's cozy, well-decorated, and has a very pleasant vibe. The food was extremely delicious. We ordered the Half Pound Ice Plant Burger and it was juicy, fresh, and packed with flavor. You could taste the quality in every single bite--the meat was perfect, the ingredients fresh, and everything very well balanced. Definitely one of the best burgers I've had recently. Despite the initial host experience, I would return without hesitation for the food and the atmosphere. Highly recommended, but they could improve the initial greeting.

If you're a cocktail enthusiast you have to check this out when you're in the area! We went in the…read moreafternoon and had a caipirhina, one of Anthony Bourdain's favorite cocktails. The hummus plate was insanely good. The burrata sandwich with prosciutto was a perfect summertime lunch, and the steak sandwich was also great even though my boyfriend only let me have one bite. The highlight was the Caesar salad because it was PERFECTLY briny and satisfying, and they're not skimpy with the anchovies. 10/10!

Great hidden gem in the heart of St A. Definitely recommend making a reservation, as footprint is…read moresmall. Full service bar is a great addition to the dining room. Server was friendly and accommodating- wish I got her name. She kept a good eye on us even with many tables. Food was great ... wish we had room for the mango cheesecake! Next time! We will return!

We visited this establishment for a Father's Day brunch. Quite often, in Saint Augustine, it is…read moredifficult to find parking close to a great restaurant, but lucky for us, La Nouvelle has its own parking lot! (This is exciting for someone who is all this stressed out about parking, lol) We made reservations the morning of the branch and we were able to be accommodated. We were promptly seated when we arrived. Our server, Nina, was polite, attentive and patient with all our questions. She even gave us advice when we asked about some local areas to go check out after the meal. We sat indoors, though they were available outdoor options for seating. The decor was well done and seems pretty classy. The food was fantastic! We tried the deviled eggs, raw oysters with datil hot sauce, and escargot. I tried one of the off menu omelette selections, which was expertly made. We also tried the bouillabaisse and Branzino. Everything was cooked to perfection. We also tried the lavender crème brûlée, pot de creme and Paris -Brest. We thoroughly enjoyed those desserts! I will highly recommend this restaurant for a date night or special occasion. The quality of the food was excellent, and as such, I will return.

Wonderful experience for our anniversary dinner. The last time I was here, this was The Preserved…read moreand we loved it. We had heard and read a lot of good things so we decided to give La Nouvelle a try. Very quaint and well appointed dining area - bistro vibes. They have a wrap around outside patio as well as part of their dining area but it's June in Florida so we made reservations for inside to not take any chances. The menu isn't huge, so check it out before deciding to dine here as I believe it can change regularly. My French onion soup was fantastic. If you don't order the petite baguettes, you're doing yourself a disservice. This is probably a top 3 bread experience for me. Crusty airy perfection. I went with the duck confit as I don't have many opportunities to order such a dish with the places we dine. The execution was solid - crispy and tender, flavorful, and accompanied by duck fat potatoes and red wine braised grapes. Extensive wine options along with beer but no liquor license. Our server Jessie was friendly and attentive while not overbearing.

Blackfly The Restaurant delivers an experience that feels lively from the moment you walk in. The…read morespace has a high-energy vibe with bold decor and an upscale-casual feel that instantly sets the tone for a great night out. We started with the Chili-Lime Shrimp, and that dish alone set the bar high. The shrimp were perfectly cooked and coated in a spicy chili-lime garlic sauce that had just the right kick. The miso butter emulsion and sweet soy tied everything together with a rich, slightly sweet finish. The Poke Tuna was fresh and vibrant--sashimi-grade ahi tossed in a cashew-citrus ponzu with red onion, cucumber, and seaweed salad. The fried wontons added a nice crunch that balanced the dish beautifully. The Mediterranean Pizza was a pleasant surprise. The combination of green olives, spinach, roasted red peppers, artichoke hearts, goat cheese, and garlic worked really well together on a crisp crust, giving you a savory bite with a hint of tang. The Surf & Turf Fried Rice brought bold flavors to the table. Tender beef tips and shrimp sauteed in a spicy chili glaze over vegetable fried rice, finished with fried garlic, chili oil, miso butter, and sweet soy--it was rich, flavorful, and very satisfying. The Beef Tenderloin was cooked just right--tender and juicy--paired with creamy mashed potatoes, seasonal vegetables, and a decadent truffle sauce that elevated the whole dish. Beyond the food, the service truly stands out--warm, friendly, and genuinely welcoming, making you feel taken care of throughout the entire meal. They also offer an excellent selection of wines, beers, and spirits, along with a solid dessert lineup that's worth saving room for. To top it all off, there's plenty of parking available, which is always a bonus in a busy dining area. Overall, this place nails the balance between great food, inviting service, and a fun, energetic atmosphere. Definitely a spot you'll want to revisit.

Good, creative food. Lively atmosphere! Looking forward to the reopening!…read more The new premises (the old pizza joint) should be amazing