Lauren was incredibly friendly and knowledgeable. The first time I tried microdermabrasion I felt…read moreso comfortable talking to her. The results were exactly what I wanted -- my skin looked much more smooth and plump. The person working the front desk was also incredibly friendly and helpful with booking even though the booking window I wanted for my next visit wasn't open yet.

Disappointed. I wanted to schedule my first appointment since the pandemic hit and found out that…read moreall my credits (Juvly money) expired in 2020 and they are unable to honor or extend them though we are in a pandemic. I had them cancel on me the same day as my appointment and I have also had LONG waiting times (up to an hour wait prior to pandemic). I rated two stars because the Nurse Practitioner that did my laser hair removal was super nice and made me feel comfortable.

I would like to preface by saying my facialist was great. My review is more for the environment. I…read moreexpected a private room or atleast a little bit of privacy for my "relaxing facial" but it was very similar to being at a hair salon. The floor plan is open, there was zero privacy and I was sat right by the front door. People checking in could see me, I could hear everyone's conversation and barely the music. It was overall awkward and not very relaxing from my previous experiences. I don't believe I will be going back- the price was very high for a nail salon feel. The facial itself, was enjoyable.

Loved my experience at Boss Gal in Grandview. Before my visit I had heard about Boss Gal on…read moreInstagram. A lot of people I know go there for skin care services and that's exactly what I was looking for. After browsing their reviews on Yelp and the services on their website, I made an appointment for a few days later - it was super easy. I arrived to find a very spa-like, cozy and calming space. I was greeted warmly by the receptionist and it wasn't very long before a staff member introduced themselves to me and led me back to a room to discuss my needs. I had Brittany and she was lovely. She asked a lot of questions about what I was looking for, gave me options to choose from, and even priced me out before getting things started. That was really appreciated by the way. She sold me on a membership type deal where they collect $50 on a monthly basis and add it to a "bank" that I can use for services in the future. It pretty much adds up over time until your next visit and then it doesn't feel like as much of an expense when the time comes. I've done this at nail salons and can confirm it's a nice thing to have. For this trip I went with some wrinkle relaxers, aka botox. It had been a hot minute since the last time I got it and it was a breeze. Pain free to the point where I hardly felt it. My results came in within a week or so and they're great. I definitely plan on continuing so I can maintain some youthful skin as I age. I have no doubt that I'll give their other services a go in the future. I'll end with a few things I always look for in a business.. This spot is locally owned, it's affordable, the service was great, and the place is really clean.

This spot could easily be renamed: "Alvera Body Wrap & Wellness Spa-aaah!"…read more Excellent firm pressure massage by Karen. Great, relaxing vibe and she's very responsive to... well, everything. You want the table a little warmer/ cooler? Got it. Want to lighten the pressure in certain areas? Sure, no problem! Curious about how 'x' pain connects to 'y' limb? You'll get an accurate, thoughtful response. Lights lower, music softer? She's on it. No stress added that I arrived a couple minutes late. She apparently had time, so she tacked those couple minutes on to the end and I got as many minutes as I actually paid for - that's always super appreciated! It would be nice if the room was a little more soundproofed or located further back in the building away from the road; I could hear lunch hour traffic rushing by on the street about 20 yd away. But other than that, this was a great massage, and I've had plenty over the decades. A lot of therapists these days slop through the motions, but Karen really has a pinpoint, accurate understanding of the human body and I give her full props for 90 minutes of targeted, firm pressure body work. Me having slightly arthritic hands, I greatly appreciate her stamina! I left the appointment, amazed with an amount of flexibility in my neck and shoulders I haven't felt in probably 10 years. My 82 yo mom loves it here, too. There's a plethora of skilled service providers and lots of face, body, general wellness treatments to choose from.

Gifted a massage to my husband for his birthday. He said the service was absolutely excellent! The…read moreplace had a great ambience to it very relaxing. I look forward to going back another time for treatment myself.

We Booked a couples massage at the Indianola location. my massage was prenatal and my husbands was…read morenormal deep tissue. Ashley did a great job with making me feel relaxed and comfortable. Chanel was the massage therapist for my husband and he said she did a great job as well. The only thing we wish was that we booked at 90 minute massage. We will definitely be back!

If you're looking for a massage that's more than just a light back tickle -- let me introduce you…read moreto Andrea at Open Sky Day Spa. I asked for deep tissue, and she must've taken that as a personal challenge because WOW. This wasn't a massage, this was an exorcism of knots. Andrea's hands were like tiny sledgehammers sent straight from the gods of relaxation. She found tension in muscles I didn't even know existed -- I think at one point she was negotiating peace treaties between my shoulder blades. Now, don't get me wrong, it hurt so good. That perfect combo where you're thinking: "This is slightly painful... but if she stops, I'll cry." By the end, I felt taller, looser, and about three stress levels lighter. Pretty sure I left the table speaking fluent dolphin. The spa itself? Super calm, smells amazing, and has that soothing music that makes you wonder if you've accidentally wandered into a yoga retreat. Add Andrea's superhuman strength and skills, and you've got a winning combo. So, if you're ready to have your stress kneaded out of existence (and maybe discover a new pain/pleasure threshold along the way), ask for Andrea. Just don't schedule anything too ambitious afterward -- you'll be too relaxed to function.

Strange experience here. They require a credit card to reserve the appointment and I was on time…read morebut the stylist was not. Stayed for an extra 20ish minutes and my eyebrows weren't even dyed properly. The tint didn't last 3 days. Would not recommend for eyebrows but everyone who gets lashes done here looks great.

I scheduled for a lash lift because I have very straight lashes. My experience was fortunately not…read morebad, Kay was very kind and made me feel comfortable. The reason why I'm leaving a review though is to mention that the experience wasn't what I'd hope for. Being naïve with my first ever lash lift, I paid for my session and tipped. I'm sitting in my car trying to feel myself and these new lifted lashes, but all I could see was black residue from products she used. My lashes were also clearly unevenly curled which was unfortunate. I feel like Kay was not taking care of me, assisting other people while it was seconds from removing product from my lashes. I was never in a private room like the other clients, but sat in the main room where people entered and left the building. I'm not sure If I'll be coming back, but I'm desperately looking for a reliable place in Columbus still. Also I wanted to mention that she did tell me that if I called within the next week I could get them redone, but this was only if they had visibly fallen. As much as I hoped they would fall a little so I could get them redone, the lashes stay intact for the most part! It was the experience during and the results that really bummed me out!

I had an excellent experience as a first time client. The studio is very clean, the esthetician…read moretook me right on time, and the service was done with professionalism and efficiency. Added bonuses: easy online booking and a large parking lot right behind the building.

If you're not seeing Sarah & her team at Skin & Sugar you HAVEN'T experienced the best of the best…read more Where do I begin? I've been battling with adult acne, redness, & dryness for almost 4 years. 4 months into my regime with Sarah (month dermaplains & image skin line) my skin has COMPLETELY cleared, I can even go to work without makeup! Sarah talks to you like she would a friend, she remembers what's going on in your life every time she sees you, she makes you feel so comfortable & relaxed. Her attention to detail is uncanny. Watching her grow her business from a 1 person team to a team of 5 has been incredible- she knows what she's doing and doesn't need flashy marketing or instagram influencers to speak on her behalf. She is the best at what she does & the columbus community benefits greatly from her expertise. I can't speak more highly on her skill & talent & sweet personality - book with her & her team and your life (and skin) will be changed forever.

Best spa day ever!!! Easy parking, lovely, relaxing, waiting room, superb, friendly staff, and…read morebest services

I highly recommend this place! Working with Erin was such a treat. I recieved the energy treatment…read moreand I still feel it even now. The vibe was so relaxing and bohemian. I really enjoyed myself.

awesome awesome. Awesome every time I visit Sephora out of state. Very nice customer service and…read moreextremely knowledgeable. Thank you so much.

I was welcome by multiple beauty advisors, asking if I needed help, and when I did stumble upon an…read moreitem that I was unable to find on the shelf Austin quickly, looked it up online and said it could be shipped to me free of charge. Upon attempting to use my gift cards, there was a couple malfunctions which he quickly figured out and might I add he has the patience of a saint. Amazing employee but I see going places. Thank you, Austin.

Erin has been assisting me on my journey with laser hair removal and I could not recommend her, or…read moreJiva Med Spa any higher! She is incredibly knowledgeable, patient, understanding, and is so upbeat. If you are considering laser hair removal please ask for Erin at Jiva Med Spa.. you won't regret it! Backstory: I have been battling unsightly facial hair as a female for 8 or so years now thanks to PCOS. With the price of the Groupon being so affordable, I figured I had nothing to lose considering the amount of money I've spent on waxing over the years. I have had a *wonderful* experience at Jiva Med Spa! From the front desk staff, to the initial consultation, to the appointments ALL staff has been AMAZING! I will continue to recommend this facility to any of my friends who are considering laser hair removal.

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

I had an appointment later in the afternoon. I went to their Asian hair and fade "specialist" and…read moreasked for short spikey hair with a super tight fade. I paid 57 bucks plus tip for this "cut." Once the next appointment showed up, mine was put on fast forward and I was shooed out the door - but not before trying to sell me a bunch of stuff. My hair cut had more lines than a movie script. Also, there was no fade. Just short hair. The hair wash was very nice. When I went back so that they could "fix" the previous attempt, I wasn't charged - though I kinda felt like they shoulda paid me! I'd go there again if you drove and paid for the first cut, and the following "fix it" cuts.

I hadn't had a haircut in over 8 months and I had been trying different conditioners. Skylar and I…read morediscussed coloring my hair darker before we met the official day of the cut. I was ready for a big change! Skylar was amazing and completely surprised me with her recommendations. After learning I would be traveling to Vegas soon, she said I should wait on coloring it so it wouldn't fade in the sun. We also had a long conversation where I discovered the conditioners I was using were too heavy. I was doing too much for my type of hair. She gave me so much layering and body, while lightening the weight. My hair is so much easier to manage now and looks 100 times better. She could have colored my hair and charged me more, but instead told me what i needed. I can't thank her enough! I will definitely book her for all my future appointments. 1 before pic and 2 after pics