Shaun was very responsive, I sent out my request to 5 different places and he was the only one who…read moreresponded within minutes. He is a mobile service which makes buying a car a much more convenient process! He is thorough in his work and informed me of what needed work and things to consider. He knows his stuff! He is also very great to chat with. A lot of wisdom and the mindset of an entrepreneur through and through. Will definitely recommend him to anyone else in the East Bay!

Weren't able to accommodate a filter change, not a difficult job. Most other businesses were able…read moreto at least give a quote

I have been using them for all my auto repair's- They are…read morefantastic 1 High tech inspection of your auto 2 customer service 3 100% guarantee on the repairs This is a family run business

Overall, I had a good experience. The staff explained everything clearly, and the repair quality…read morewas good. I just wish the waiting time had been a bit shorter.

Eran is the best! If you're not car leaning or knowledgeable, and/or you're hesitant and doubtful…read moreabout moving forward on any used car, you don't have to worry about it and can completely trust SafeBuy and Eran! He's the consummate professional, excellent work ethic, and absolutely knowledgeable and competent. Eran is so awesome and accommodating. He seems ready and eager to work for & with you, and he made himself available as best he could with me. Even though it's clear from his website the area range he covers, and that he's open to go even further (for, in my opinion a small additional charge), he went extra far for me; and furthermore he's always ready seemingly at a moments notice (which won't always be the case, of course, but shows that as long as he's available, he'll jump to work with you [reflective of how awesome service & work ethic he has])! The extra (again, for an small [IMO] additional charge) he was wonderful in considering for me was even as far as a used car dealership in Roseville! Just FYI, for him Gilroy is too far (haha, had to try, because he's awesome and I was desperate for the car, so for him to). And he works hard to make it that his customers don't have to do anything additional, and that he'll take care of it all -- he doesn't expect you to meet him there (although you have the option; he offered/was-open for me to be there to do it with him, but since the dealerships were like 40+ miles out, I opted not to), or to meet with him beforehand, or even afterward; you can correspond and coordinate just text and/or phone. If anything, you just might have to call the dealership and give them a heads up (telling them the time and Eran's name & business). He goes out, takes the car for about an hour, and checks everything. But beyond that (and what I mean about excellent work ethic and consummate professional) is that he documents it all (photos on top of his notes), and he goes in, around, and even under the car and looks at all the nook and cranny of all the car parts & aspects. He took plenty of photos of anything remarkable of the car (dents, paint deterioration, oil/grease stains [underhood of the car], interior issues, etc.). He has a whole form with a checklist that checks ranging from fluids to condition of belts to lights working to hoses to condition of the tires & brakes and the rest; even takes note if there's a spare tire & wheel jack. Of course he hooks up his OBD tool to check for any codes. Then he sends you the report with all of his findings, gives you a call to talk it all over and he gives his impression, then you send payment -- he's really cool about payment and states "however you want to pay"; Paypal, Venmo, Zelle, Apple Pay, Cash, Check, whatever. He gave me the impression that I wanted him to be my own mechanic; so I even asked him. And it's a credit to him to have replied that, to keep professionalism and can't claim exploitation, he doesn't do both (PPI and mechanic). He is on the high end of what you might estim8 ($180; more if you send him outside his normal area/range [I don't believe more than $200]), but I was happy to spend that on him. I'm a novice with cars (general knowledge enough, but not enough to be able to identify whether car parts are in good order and/or would last or not), so I wasn't confident in my ability to buy my first used car. I used him twice (would have been three times, but Gilroy was too far away). In the end, the used car I got has worked great for the last 6 months. And he saved me from buying an amazing car (high end Hyundai; $3k) but in such under-the-hood horrible shape that it would've been 3x the cost of the price just to repair everything -- which is proven when I saw the listing remain for 2 whole months and priced reduced twice down to I believe $2800! After it all, I brought my used car to 2 mechanics after him, and they confirmed 4 out of the 6 concerns he had -- which, granted, it's not like Eran has a car lift and a whole lot of time to thoroughly check as much as a mechanic with a garage would. He mistook cosmetic blemishes on the serpentine belt and the brakes as old age and maybe needing to be replaced -- which didn't end up being the case. But he did get the transmission deficiencies, signs on a certain valve gasket, parking brake, and other aspects right on the mark. I can't say good enough things about him! I was only able to feel confident enough to buy the really old used car that was in my budget because of him. And it's been nothing but a success! 6 months later, after taking care of the issues and potential concerns Eran noted, the car has not given any problems (that could have been foreseen; it still is a really old car so some things are bound to have come up organically) -- proving how much Eran and SafeBuy is really stellar and impeccable! If you're not the best with cars, you can absolutely trust Eran and SafeBuy; as much as you can trust his willingness, commitment, integrity, experience.

Eran's the man! I've had some shady car buying experiences in the past but Eran was able to take a…read morelook at a car on short notice and gave it a thorough inspection that made me feel confident in buying the car. He was super straightforward about what the car needed and what service could wait and I was able to drive off in a new whip and peace of mind.

After constantly being overcharged by dealerships and not having good experiences with them, I…read morefinally decided to look for an independent shop near by and came across Bush Motor Works. Working with Matt and Steve has been an amazing experience as they provide the best quality in their work, with honest and fair pricing. They are dedicated to their customers to ensure they provide the best service and I'm grateful for all the work they put in to make sure my car is in the best shape. This will be my go-to shop for all my future services! 10/10 highly recommend!

I feel extremely blessed to have found Bush Motor Works. I used to take my wife's Mercedes-Benz GLE…read moreand my BMW 535i to the dealership for service, but after a terrible experience at Mercedes-Benz of Walnut Creek--where they damaged my windshield during service and initially refused to take responsibility--I decided to look elsewhere. Finding Bush Motor Works was the best decision I could have made. Steve is incredibly knowledgeable, honest, and genuinely cares about his customers. The service was outstanding, and the entire team was professional and friendly. I'm excited to build a long-term relationship with Steve and Bush Motor Works and will be trusting them with all of my vehicles moving forward. Thank you, Steve, and thank you to your entire team for providing such exceptional service. I highly recommend Bush Motor Works to anyone looking for an honest and reliable automotive shop.

Thank you Jamie and everyone at Brentwood Transmissions & Auto Care!…read more Brentwood Transmissions and Auto Care took on a very very challenging job that had already stumped my last mechanic. They repaired the rear air suspension in my 2016 Cayenne Turbo and it's as good as new! No more clunking, and super smooth! I know this was a really tough job and I super appreciate them taking the time and effort to do it right! They were super fair in terms of cost, very upfront about what the parts would be. We shopped around together for OEM and aftermarket parts and came up with a solution that saved many many thousands over a dealer job. Very pleased with the service! Thank again to everyone at the shop!

Misdiagnosed my Jeep. After only 20 minutes, they came back and said I had a blown head gasket and…read morecost would be $9000, maybe more. Took my Jeep to Monkey Wrenches, diagnosed a hose thermostat & leaking issue requiring $1500 I would recommend people be very cautious of going to Brentwood Transmissions for repairs. My impression is that they care about money more than taking care of their customers.

I had a frustrating experience with the Audi dealership back on April 23, so I decided to get a…read moresecond opinion and stopped by Auto Diagnostics & Repair in Brentwood. That turned out to be one of the best decisions I've made. I met with Mike, who immediately took the time to walk me through everything. I was getting pricing on a right axle, and not only was he transparent and knowledgeable, but he was also able to order the parts and accommodate me the same day. The cost was significantly lower than what the dealership quoted, which was a huge relief. What really stood out was the level of customer service. Because of how well I was treated, I didn't hesitate to schedule another appointment with him that same week to take care of my brake flush, brakes, rotors, & engine filter. Mike truly understands how to treat people and build trust within the Brentwood community--something that's becoming harder to find these days. It's reassuring to know that we have someone like Mike King running a shop locally. I no longer feel the need to leave the area for honest, reliable car repairs. Thank you to the Owner Brian Bellante for setting the right culture of excellence. Thank you to Mike and the entire team at Auto Diagnostics for your integrity and professionalism. You've definitely earned a loyal customer.

TONY IS THE MAN!! He took care of my sister's BMW and my husband's Escalade for our road trip to…read moreAlaska! He really took care of both cars in a short amount of time and gave his honest feedback when we had questions. Thanks Tony and team, we made it to Alaska in one piece and both cars did well in the snow! Costco Kat says Hi

Was very happy with the work that was done ! My only complaint is the communication could've been…read morebetter .... Not about what needed to be done but the progress of the task and ordering parts . Status of procedure

I'd brought my older car to Monkey Wrenches twice. Once was due to a check engine light (which they…read moreidentified quickly and were able to address via a required new water pump.) The second time was, sadly, due to signs of a blown head gasket on a 2013 car with lots of miles, and not worth fixing. Both times, their staff has been empathetic, upfront on repair options and very responsive to calls and follow up. I'd recommend them to anyone in the Brentwood area needing a mechanic. I haven't had to do a lot of car repairs since moving to Brentwood, so I can't compare costs. It will be a while before I'm back, having recently purchased a newer (used) vehicle but I'd definitely use them again when the time comes. I especially appreciate Rina, who is at the front desk and will explain repair and pricing options in a way that you can easily understand. She's a a great asset to their business!

Extremely disappointed with the service department regarding my 2024 Ford Bronco warranty claim…read more My Bronco's motor failed, so we brought it to the dealership expecting support and communication under Ford's warranty process. The service representative, Mauricio, informed us repairs would take about a month and promised us an update by mid next week (around 05/13). That date came and went with absolutely no communication. By 05/18, after multiple unanswered voicemails and no callbacks, I finally asked to speak to a supervisor. Suddenly, Mauricio was available to take my call. When I asked for an update, I was told the exact same thing we had been told two weeks earlier: "Ford hasn't approved it yet." I then asked for Ford's direct number so I could understand why my repairs were delayed. Mauricio provided me with a customer relations number and a repair reference number that he apparently knew would not work. After realizing I had been given incorrect information, I went into the dealership frustrated, understandably so after weeks of poor communication and feeling ignored. Instead of helping resolve the situation, Mauricio's attitude was essentially "back off and leave." I later contacted Ford Customer Relations myself and learned the truth: Ford Warranty was actually waiting on the DEALERSHIP to send photos of the motor. In other words, the delay was not Ford -- it was the dealership failing to do their part while I was repeatedly being told otherwise. Customers should not have to chase down answers, be ignored, or feel lied to. Communication, honesty, and accountability go a long way, and unfortunately I experienced none of that here. Very disappointed with how this situation was handled.

Went to BIll Brandt Ford because my 2018 Ford Mustang with 35,000 miles on it wouldn't start. The…read moretechnician at Bill Brandt Ford said they found metal shavings in the oil and it required a full engine replacement along with the turbo. The cost of the replacement and labor would be $11,537.77. I called another Ford dealership and provided them the diagnosis. They did the repair for $8,069,89. In addition they said there was no metal shavings anywhere in the engine. I called Bill Brandy Ford back to ask for clarification on the technicians diagnostics, they deny even saying that even though I have a voicemail from them stating the the timing chain broke sending metal throughout the engine. I have shared this story with multiple friends and everyone of them describes similar circumstances with Bill Brandt Ford