Micro Center is easily the best electronic store in Illinois. First, the customer service and experience are great. There are tons of employees around who are willing to help, but they are not pushy/aggravating like other electronic stores. Additionally, you can check inventory on their website before shopping there to ensure they have what you need in stock. Next, if you like building custom/gaming PCs, there is no other store around that can compare. Previously, Fry's Electronics was a major competitor, but since that company went bankrupt, Micro Center is now king. They always have a huge selection of GPUs, CPUs, and anything else you need to build your PC. The only two complaints I have, although minor, are concerning their video game stock and their phone system. Unfortunately, their video game stock is very minimal and new releases are traditionally never available. Regarding the phone system, I've never had the opportunity to speak with someone over the phone as they require you to text the customer service line. To this end, responses usually take at least 45 minutes to an hour, and at that point, one could just go to the store. In all, I'm a huge fan of Micro Center! read more

Good customer service after small problem. Manager rectified situation quickly..situation was not their fault

Everyone is good a their job. All the sales floor managers know how their computer and software information. I feel it's a fun friendly store and I am always happy to shop there as it is a lively atmosphere and fair pricing for computer parts read more

I've been in here before and things were as I expected and experienced. I was in the area and we stopped in to potentially pick up some PC accessories... Needless to say, I left without making a purchase. The employees couldn't agree on where my desired product was located (hint, not there, apparently) and the shelves were in shambles and had almost no stock. I've been to many Microcenters, across many states, this one went downhill since that last time I was here. Next time, I'll go to Newegg. read more

No matter what my problem is, no matter what part I need, these guys are always on point. They are extremely friendly and professional and know what they're talking about. I don't think I'll ever go to any other place. read more

The only place I go for computers anymore. They have a wider selection and price points than big box stores. They recycled my old laptop free, sales staff know what they sell and are quick and helpful. Even on Black Friday with a full parking lot checkout was 20 min start to finish. Go see them. If you know nothing, they can fix you up. Repair your pc or laptop also. read more

I came along on a trip here with my boyfriend, who swears by this place for all his computer-y needs. (Can you tell I am not a technical person?) However, I thought this store was really cool. Once you come in and your eyes adjust to the insanely bright lighting, look around to see everything they've got. We were in the market for keyboards, and there's a whole aisle. But there are also TVs and home theater, computers and tablets, cameras, assorted electronic "bits and pieces," a section of games, and more. Beyond electronic goods, there was also a small array of snacks like Pocky and Bawls energy drink in half a dozen flavors, for you hungry computer geeks. I even found a USB cord for my fussy phone! A lot cheaper than it would have been at the Verizon store too, I betcha. Service was really helpful, and my boyfriend says this is mainly why he keeps coming here...and why they have probably outlasted some of the other brick-and-mortar electronics stores. When he went to buy his keyboard there had been a tag on the shelf for a mail-in rebate but it didn't ring up. They worked with him at the customer service desk to make it right. Overall, good selection and good service! Check it out for all your electronic needs. read more

Micro Center - I totally want this old typewriter-style keyboard! - Electronics Near Me - Westmont, Illinois

Excellent customer service and knowledgeable staff. General manager personable, involved and concerned with customer satisfaction. general manager personal read more

Bought all the parts for a new PC in the morning, after building it i had made a few stupid mistakes that i couldn't figure out. Brought the computer in later that afternoon and was promptly helped. Issues were diagnosed and fixed within 10 minutes read more

Excellent store with a wide variety or product both Apple and otherwise. As a person who uses both Apple and PC products it is important for me to fill all of my needs at one location. I also appreciate the availability of Micro Center's own (generic) line of high quality products and accessories read more

It was time for me to replace my 10 year old MacBook. I originally tried to go to the Apple store, but the wait time to get into the store was over 2 hours, and I found out they didn't even have the product I wanted in stock. My husband recommended Micro Center to me - I had forgotten about Micro Center, and was mad I hadn't thought about heading over sooner! My husband bought a laptop and a TV from this location in the last few years, and we had a great experience both times. Sales associate Sam helped me with my purchase. He was busy juggling a few customers, but was extremely attentive and answered all my questions. He was knowledgeable on the product lineup, and helped me decide on the right Mac laptop for my needs. After I asked about it, he recommended the Microsoft 365 software and virus software. I never felt pressured to buy these extras, I actually had to ask about them first. The prices at Micro Center can't be beat! The laptop itself was $125 off, and the Microsoft 365 software was 50% off (with the purchase of a new computer). If I would have shopped through Apple, I would have spent an additional $200. All in all, I was in and out of the store in under 45 minutes. Forget the Apple store, I will be shopping for everything tech related at the Micro Center from now on. This store operates like a well oiled machine, their associates are friendly, helpful, and knowledgeable, and my experience here is consistently great! read more

Great service and knowledgeable employees. Had great success with Daniel Armia , who is a sales associate in the Laptop/computer area. Daniel asked great questions concerning our needs and suggested a laptop that fits perfectly for what we needed. read more

Great service and amazing selection! Tony was extremely helpful and knowledgeable to get us the right product for our needs and budget.

As I arrived there around 12:20 PM, I was told to register to get assistance, it took 43 minutes for them to tell me that they do not deal with Microsoft issues? read more

I normally go to the Rockville MD or Cambridge MA stores, but was in the area and needed some kit. they had the kit. the salesman who latched on to me was helpful, and seemed to know enough to help. I've used this store before when passing through, and they tend to have what I need, although they have dropped Bose single ear headsets, which is a loss, but that might be because bose does not make them, and they don't have LG headsets anymore. But, they have all kinds of cables, and disks, and printers, and supplies, and at check out they have some magazines you should not buy because you do not need them. But you and I will because they are so interesting. Adult candy bars, you could call them that. I'm likely to be back. read more

I'm building my first rig and I came to find out why I could not get power to my motherboard, Ofcourse I fried it..... so I was able to exchange it because the store has great warranty and insurance plans! But I also didn't want to leave the store without making sure it was going to work when I got home, not only did the manger see me struggle and offer to help me fix it but he went above and beyond to make sure I left happy. He runs a tight ship and I thank him for helping my through my more than obvious frustration. Thank you . Ps it works read more

Micro Center - Electronics Near Me - Westmont, Illinois

I took my 2 year old Chromebook in to see why it was having problems, a week before the service contract expired. They determined that it had a serious problem, and replaced the unit. Leo, the service manager, did a great job of taking care of it. Thanks, Micro Center. read more

The pc wasn't built right. The communication was terrible. They installed the pc with " other os " as setting instead of UEFI and tried to defend it. Then gave me the run around saying itd be 3 weeks. After " fixing it " everything on my pc i had worked on over the 2 weeks i owned it was wiped off completely i was told there was no way to transfer anything. The IO shield was loose and moved a bunch which could explain why my mouse and keyboard couldn't be detected. I was told that's normal when you build a pc. I've spent a total of 12 hours driving to and from micro center and multiple more hours in the store for a pc that was built terribly and when i recieved the "fixed pc " it was just set in front of me and the employee walked away ( with another customers pc just left on the counter from 20 minutes ago ) both times i picked up my pc nobody asked for a receipt or id or anything. I hope nobody has to go thru the experience i did. When i asked what technician put it together i was told it didn't say. Very unprofessional about the whole situation. Now I'm out $250 and over a dozen hours of my life wasted not to mention $100 in gas going back and forth since nobody knows how to communicate and they won't call you on the phone. I spoke with someone at another microcenter about my experience, they said there's no excuse for not doing the UEFI and the fact they tried to talk their way out of it and say itIl be 3 weeks just shows exactly what to expect when purchasing a pc to be built at this store. Buying parts there is amazing. Please do not have your pc built or repaired there. read more

First time in today, WiFi had stopped working on my HP laptop. Had called a few places and minimum quote to diagnose the issue was $100. Jack Kalinowski at the Micro Center service desk diagnosed in under 5 minutes, and gave alternate solution (Wireless USB Adapter) - less than $20. Super friendly on top of the knowledge. Micro Center has earned a customer for life. read more

I have been shopping at this store for years, but may just look for alternatives now. Made an order online and it took over three hours to fill it. Then I got an email telling me my order was ready, so I went to the store to pick it up. Upon arrival I was informed I could wait another hour and a half before I could actually get the order. Really? Is this considered customer service? Your competitors are far better at dealing with this. read more

I reserved two items online for pickup and my mom went for me, so I didn't experience it first hand, BUT: she was so incredibly happy and pleased by her time there. The staff went out of their way and asked for her information and if she wanted to stay in her car in order to practice social distancing. They had perfectly organized lines and the cashier was protected from contacting customers, and everything moved so smoothly. She had a rough day and she was so happy once she left here because of how well it was organized. Thank you Microcenter!!! Keep it up! read more

So, I am actually updating my review. They, not the store, but the corporate customer service center, reached out and helped us trouble shoot and we are complete, for now. I am only updating this to 3 because it still remains that we had to go this route to be satisfied. I am not sure I will buy from them again. Thanks though for fixing it. read more

TWICE, they sold me computer monitors with no sound, even though I made it very clear that it was a required feature. This has taken way too much of my time driving back and forth to return products. And I've had to pay for my IT guy's time to install worthless monitors. And how about getting a phone number??????????? I understand -- they don't care at all about customers. Inconvenience? Oh well. I will never buy anything from this company again!!! And I'm very sorry that I've done business with them in the past. AWFUL!!!!!!!!!!!!! read more

i got a 3d printed patrickkkk for freeeee!!! first time here!! i love it so much! great time read more

Micro Center - Patrick 3D printed - Electronics Near Me - Westmont, Illinois

I have not went there before but I seen a lot online and they looking good. I want to visit one day. I wish this store near my area.

Fun to walk through so much technology and computer gear! I've never really bought anything through Micro Center though. read more

Needed a computer monitor for home business. Price was great. Sales associate excellent, check out time quick, cashier very knowledgeable as was all as read more

I wanted a new monitor, they have a lot of display and in stock, all at competitive prices along with great salespeople that are very helpful and low pressure. Great experience in getting my new 4K monitor. read more

Micro center was a very Excellent experience. The employees Were really helpful At finding what I need I was down to find new Parts for my first pc build they help me pick out the parts and the price I need read more

Micro Center - I got the 3050 there and nothing more - Electronics Near Me - Westmont, Illinois

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I came here for a new desktop a year and half ago, for a new job, and although there were technical issues with what I had received, the professionalism in which they handled my issue was exemplary. I had spoken to a manager explaining the issue, which it turns out they were aware of. They not only replaced my desktop at no additional cost but they also restarted the warranty coverage that I had purchased. Needless to say I've since made quite a few more purchases from the store and have consistently been pleased with the assistance at the store as well as the technicians assistance with any upgrades I needed. I know that when I buy something at Microcenter, I can trust that they will back their products and ensure my satisfaction. read more

I wanted to take a moment to thank Microcenter for the wonderful way they continue to earn my loyalty. The readers digest version of this story is this. I had a problem with the "live" inventory system. Drove 20 min to buy something that was not there. Was told it would be in the morning the next day it was not. I was distraught. They had every other keyboard in the steel series except the Apex 5 I wanted. I relayed my story to one of the managers. Explained that this was not what I had come to expect from Microcenter. They immediately resolved my problem and took EXCEPTIONALLY good care of this loyal client by upgrading me to the Apex 7 at a bit of a discount. They also found the inventory discrepancy and corrected it. Thanks to Leo and the whole staff at the Westmont store. read more

I was concerned about an infected laptop and was pleasantly surprised at how quickly and thoroughly the remedy was.

My son went to Micro Center after figuring out that his 1 year old laptop did not meet the requirements for his upcoming freshman year at University of Kentucky. After we figuring out what he needed I encouraged him to go to Micro Center. For an 18-year-old to mention that every single person that he encountered was so friendly and so knowledgeable is very impressive. After he made his very large purchase, the salesman introduced him to the manager and she thanked him personally for his purchase. Exceptional customer service! Thank you for the very positive experience!!!! read more

Ah, Micro Center... I love you. I used to build PC's and wireless networks and these guys were the bomb for tools and parts. Think "Office Max for the nerd crowd".... these guys are the best. Today was the first time I went into the Westmont location and it was as nerdily awesome as every other Micro Center. Today's visit was unique because I'm now a 20+ year IT veteran and I've got zero patience for anything bulls**t or upselling. I was also in a horrible mood because I was swamped with on-call issues and my laptop charger died. I walked in on the warpath, and the associate Matthew wasn't afraid to help me out despite the look on my face. I needed a charger for my ThinkPad... I'm sure I snapped at the guy at least once (all my fault because of my mood)- and he got me what I needed from the shelf, tested it on my laptop, and got me out in 15 minutes. Totally professional and efficient- exactly why Micro Center is still and always the best. Only suggestion to management: the ties these guys wear look kind of silly in 2018. How about polo shirts and khakis? Or even cooler (in the nerd way)- work shirts with Micro Center patches on them? I'd buy one if you sold them. To non-nerds... come here for your computer stuff. They know their stuff, the quality is great, and it's a throwback to the pre-Amazon days. The people that work here love their work... it's fun to see this still. read more

Perfect place if you are a computer and tech geek. Good and friendly service. The folks are very knowledgeable.

While they have a rather sophisticated system for controlling store capacity due to covid19, via QR code and texting you for authorization into the store...once inside it is quite chaotic to say the least. There is definitely no system of distancing by any means and the lines to checkout and pick up internet orders not only merge together but are packed with people in lines and certainty NO DISTANCING IS CONDUCTED NOR MONITORED BY STAFF. I felt very uncomfortable due to the winding lines and extreme closeness of people...will not be returning anytime soon! No one was abiding by the 6 ft distancing rule. System is deceiving given protocol to access the store versus once you are permitted inside. A great selection of computer products and helpful staff, however. read more

I really like this place. Great customer service. Knowledgeable staff. Lots to pick from. If you want to build your own computer I'd tell you to come here before going online and purchasing some thing. We just had a gaming computer built here and they did a fantastic job and in a very timely manner. I like that if we have computer problems we can always come here for help. You've earned some very loyal consumers and we will be recommending them to anyone we know. Completely unrelated, I'd love to see this store all teched out. (Aside from the awesome computer stuff) They have some seriously capable staff with a wealth of knowledge. I bet with some cool paint colors or a mural and custom lighting effects this place would be totally cool looking. Not necessary but my inner geeky nerd likes the idea. Never the less I'll be back! read more

Couldn't be happier with customer service yesterday! Purcell in tech support area helped my son who built his own computer and was upgrading parts. He took the time to show my son what he needed to do and helped troubleshoot. We have bought computer parts here for years, and had laptops serviced and have always been happy with the service! read more

Absolutely phenomenal experience. I was attempting an SSD upgrade of a laptop I had just purchased only to discover that the M.2 screw was so dang tight I couldn't get it out without stripping the screw. I tried absolutely everything. Desperate, I brought it in to Micro Center. They listened to my problem, asked a couple of questions, and brought the laptop back behind the desk. Within a few minutes I was leaving, all of my problems solved! I plan to use Micro Center for all of my computer problems great and small in the future! read more

Last of the rip off Artists stores to close!!! Do not buy anything that their shady salesmen says is "in the back but not on display" and especially if it's a Dell! Man oh man, some Indian salesman sold us on 2 computers about $600 each and just typing letters makes it chug!!! JUST TYPING!!!. Yes a spinning wheel when you type. Just press a bit into the pad outlining and it sticks. Cheap crap. Took two whole days to go though the setup process. read more