Came to get car serviced and state inspection during Covid19. Jose provided top notch customer service. I had an expired groupon I wanted to use credit toward inspection. He was unsure of the protocol about using credit towards a state required service. Instead of keeping us waiting he simply took initiative and took care of us. We will continue coming back for normal car maintenance. Great work and great service. Thanks, Jose! read more

Local shop with new ownership and management. Ned the mananger is awesome. Knowledgeable and extremely helpful. Quick and efficient service. Check them out! read more

Had a great experience here with our '15 Range Rover Evoque that needed new brake pads and rotors all the way around. The team was informative, offered options, and helped us get the best options for both tires and brakes. The pricing was fair and they helped us find coupons and deal options they had available. Jeremy was especially great to work with. Ask for him if you need anything! read more

Excellent and friendly service! I went in for an oil change, and I ended having two rotors and break pads replaced. Tyler showed me what was wrong with my rotors, and they did not try to sell me on things that I did not need. The young man that greeted me was very friendly and helpful as well. Sorry, I do not remember his name. Thank you guys for taking care of my baby today! read more

Don't bother even INQUIRING! About this place! I called TWICE just to Simply ask if they were busy today. I mean I get it. If you're busy you're busy. But I couldn't ask that question without them: 1st Call- answering then just sitting there not responding 2nd Call: pick up and hang up right away. If this is the service you get just on the phone then I'm glad I didn't waste my money or leave my car with y'all. read more

I am a proud customer. Every time I come here Jeremy really takes care of me there hasn't been anywhere else that I have gone to for my car repair and received the service That Midas and the manager gives. It starts when you walk in the door until you receive your car back. Exceptional!! If I drop off, I get calls on every step as to what need to be done. I am from Louisiana and this is the place That is home away from home for me Kudos to the entire staff. I'm glad Jeremy is back. read more

Never been in this shop. But had no choice. Adam was awesome! So grateful for excellent customer service on a day you dont plan to be at the tire shop! Thanks Adam! read more

I started coming to.midas because my warranty had limited coverage. It turned out to be the best thing to happen to me. The manager has been my biggest vehicle advocate of all time. I can't recommend them enough. read more

Fast service, I didn't have to make an appointment. Came in for a bulb replacement and to have my a/c fixed. Very relaxed environment offering Hulu and Netflix if you feel like waiting. You get regular updates on your car and the prices are extremely competitive. I always come here and will again in the future for regular maintenance. read more

Whelp. That is the last time I will do Midas! I had a Free oil change that was given too me from the time they messed up my tires on my smart car a year ago. So, I figured why not - I have a Ford now, cant mess an oil change up! I had an appointment at 9 am. and at 9:32 I could still see my car parked in the lot. I'm the only one sitting in the lobby this whole time. At 10, I asked if there was an ETA of when my car would be done. I was advised that the tech was just trying to get my light off. At 10:20 the tech came back in, asked the manager a question and they both went back to look at my car. At 10:30 (when I was supposed to be at work) I get asked if I want to check out. He gives me the total: $47.48 and I pause. I had picked the mid-grade synthetic blend off the little mat that lists the pricing in-front of us at the check out desk when I handed over my keys, and that mid-level I picked was $49.95. They also were going to accept my voucher for the free oil change and since I picked the level up from what they usually do for free, they were just taking off $29.99. I mean, my math is bad but not THAT bad. I ask why it was so much, and the guy tells me I picked full synthetic and points to the highest level which is $69.95. I clearly had not picked this level, but at this point I am late to work already and what am I going to do - argue with the guy who couldnt even take verbal/physical instructions? I had literally pointed AND said I wanted the mid level, not 2 feet way from his face. Im upset, late, and just ready to go - so I pay and leave. I then get back into my car, and the first thing I always do is reset my car to start tracking my time to the next oil change. Yet, my dash board which shows me all my read outs for my car including MPH - is reading "MyKey Info". What the heck? I toggle through all the other options, I can see nothing but this new message and no read outs. I am LIVID. The fact that I was already going to be late for work, been over charged for something I did not ask for, and obviously the people working on my car didnt know what they were doing - was the only reason I did not walk back in there and give them a piece of my mind. I called Ford, and they can do my oil change for $16 and some change, and will be fixing my display on Monday. So now I have to drive this weekend with none of my dashboard readings, unless I can figure out how to fix it myself between now and then. Irony: They had a sign on the check out desk that said 'If you leave a 5 star rating on Yelp, and show them - Any service over $99 you get 10% off'. Yeahhh....So MUCH #NOPE read more

Ben was so great! Definitely coming back for future services. Patient & answered all of my thorough questions.

Having been out of town for over a year, I was surprised to find my favorite dependable Midas had changed ownership and had an entirely new crew. But I really need to get some work done and I was already there so I gave them a shot. And I was not disappointed! The guys are friendly and honest and they did the work for a very reasonable price. This will continue to be the shop I bring my vehicles to for all my car maintenance and repair needs! read more

Took my car here a few months ago for an inspection. The car failed the inspection, and they said this was due to a power steering pump leak that would cost over $900 to repair. I passed on the repair and waited a few weeks. Later I noticed the car had trouble accelerating. I took it into an independent mechanic and they said my car had a leak, but it wasn't power steering fluid but oil. I needed to have the gasket replaced, and I did for $100. After that I took it to another independent shop in Houston for an inspection and it passed--no power steering leak or repair needed. Had I trusted their judgement I would have been out $1,000 for an unnecessary repair. I'll probably avoid going to any Midas location, but especially this one for any repairs or inspections. read more

Management is first class. I have taken two different cars here and they are very trust worthy. They will even throw in a free oil change every now in then. As long as I live in the area, I will be taking my cars here. Highly recommend! read more

So I had no idea that there would be an ASE Master Technician working on my vehicle. If you need to know anything about car repair, you need to know you want a certified tech doing your repair. Great service, my AC is ready for the long summer and I will be a loyal customer from now on and I encourage anyone in our neighborhood who wants a qualified tech working on your vehicle, Midas should definitely be an option. read more

Grossly overcharged for parts. $200 for a $30 gasket set from any auto parts store. And $312 for a$100 for another part that sells for less than $100 from the dealership. I obviously understand that customers will pay more since they have to procure the parts etc. but in all my years of comparing parts prices online to what the shops charge this was over the top. I was told by the manager that the computer decides what to charge and that is all he knows. Also claimed that they only raise prices by 60%. This was almost 800% and 300%. read more

Every person working at this location has been profesional, kind, and extremely helpful. From the moment I walked in the door, I knew I made the right decision choosing to get my windshield wipers and brakes repaired here. The new manager, Chris, was particularly awesome, as he clearly described the issue and explored options with me. This is definitely my new go-to auto shop. read more

Jose and his team were extremely friendly, timely, and professional when I visited Midas for an oil change and tire rotation. I appreciated their kindness, care with my vehicle, and the overall experience. When you can pick practically anywhere to go for an oil change, it is refreshing to see the Midas' team going the extra mile to ensure customer satisfaction and retention. I will be back! read more

This Midas is amazing! I have been using them all 4 years of college and they've taken really good care of me each time. The staff is all knowledgeable and the manager Ben really cares about customer service. They serviced my car super fast and had refreshments available while I waited. Would recommend to anyone! read more

Highly recommend coming here! Needed to get my state inspection and they were super fast and helpful. They have a great staff running things. Thanks Ben! read more

Great service! I unfortunately got a flat tire right before a trip and needed a tire repair quickly. They were able to fit me in and repair my tire quickly the same day. Very positive experience, will return! read more

I came in with a Groupon for an oil change months ago and they quoted me an hour. 3 hours later I was still there. The manager gave me 2 free oil changes (I did not ask for) after I left. When I came in to collect it, they STILL charged me $28 for a filter because it wasn't in stock. They did not inform me until I had been waiting an hour already. If they were to tell me before hand I would have left. I had no other option to pay since I'm going out of town. So disappointed. read more

Omg, I just wanted an oil change, a new battery, to see if they can fix my bad power steer and find out why one of my headlights was dimmed. My boyfriend and I were so pissed off that we will never ever go back to this place again. I had a couple good experiences with MIDAS at the another locations, but not today at this location. First problem - They fucked up on the payment and told me that my debit card was declined. WTF? Then they went opps that the plug for the credit machine was unplugged. So, they swiped again and probably did the double transactions (my order was $177) and that went to say declined on my card. I was telling them that it was a total bullshit and then cashier asked me if I can view my bank account online at this place. I told him I don't use it (I actually do, but I did not feel comfortable with him looking onto my account). I went back to my car to go home, so I can call the bank and to find out if they actually had charged my card or not. Second problem - as soon as I get back into my car (this was after the service and my car's engine was perfect before came in this shop) and my car was fucking dying. It would not start up properly or to stop the nasty vibrations that my car had never had before. Third problem - when the guys saw me coming back in and told them about my car dying, they became assholes and did not try to help me or to be cool with me. A guy gave my boyfriend a fucking lecture for a five good minutes - all blah blah that my car needs that and that. My boyfriend smelled a total of bullshit and blew up on the guy. Merely TWO MINUTES later, they did something that got my car magically perfect again. Isn't it kinda shady?! The guys were getting shit on themselves that we were not dumb. Finally, I went home and called my bank (my bank is in Virginia) and asked them if there were any transactions made today without telling them ANYTHING about MIDAS at all. They said MIDAS with the address and the time and the charge of $177 has been charged. You have no idea how piss off I was when they mentioned this. I called MIDAS with my debit card authorization number and blah, but they refused to believe for a few minutes. They are still saying I did not pay. WTF. I will go back on tomorrow and kick their asses and to get my paperworks and everything. read more

Dishonest mechanics. I came in knowing I needed a new battery. The mechanic tried to push me to get a new alternator despite the fact that I had tested my alternator immediately before going to the shop. I didn't get a new alternator although he told me that I absolutely needed it right away. When I picked up my car I asked to see the results for the charging system test they ran to diagnose the alternator. They told me "it just says low battery so that means your alternator is putting out no electricity, you are running on only the battery". They wouldn't let me see it. I left, and checked the alternator myself at home. Perfect 14.3 volt reading with engine on. Several of the mechanics (there were three involved working with me) lied to me on multiple occasions to try to convince me to do a 600$ repair on my car, thinking that I was too naive to know better. read more

Classic rip-off garage, especially if you are female I bought a great used car for my son, only had 60K miles. The car is running fine but it's time for the 60K service so I brought it to Midas for transmission fluid and oil change. The Midas guy called me up and said the car needed $1800 worth of work, including stuff like a new thermostat and a new distributor cap. He also decided I needed 4 new tires and added that to the bill. On the phone with Midas I said "do NOT do any work on this car". I immediately went to Midas to get the car and take it somewhere else. When I got there the car was up on a lift and a mechanic was taking parts off of the bottom of the car. Turns out he had already drained the oil out, despite my explicit instructions on the phone to not do any work. Midas is a shady operation, strongly recommend AGAINST going here. read more

Total Fail. Took my son here to get his catalytic converter replaced. That was on a Tuesday. After a week of waiting because the ordered parts were sent to the wrong location, they had to physically drive to San Antonio to chase down the ordered part. All the while, my sons car sat in their maintenance yard. During this time, we were led to believe that it was going to "be here tomorrow" and "I guarantee it will be here today". On top of that, they offered us a discount if we were to give them a good review on yelp. At the end of the week we received no discount for the wait and paid almost $2000 for the catalytic converter to be replaced. Cannot recommend. We warned you. read more

Plugging a flat tire is obviously a pretty difficult task. Instead of taking my car back to Midas for a THIRD time in as many days to have them attempt to fix my flat, I think I will be taking my complicated automotive problem to a more helpful establishment. After taking my poor flat tire back to Midas for the second time, the staff was unable to believe that they were incapable of fixing a flat tire and offered the hypothesis that perhaps some neighborhood kids were letting air out of my tire just to screw with me. Yes, I agree, someone is screwing with me. Pro tip: When trying to find small leaks, submerge the tire in water. read more

I went in for an oil change they completed the oil change along with a full vehicle inspection. They informed me I needed to change my brake pads. I go to change my brake pads all to find that they rounded all of my damn lug nuts off with their power tools. Watch these guys man read more

On my 2003 GMC truck that I have always taken to the Valvoline oil station since new but for that last two times they have started to cheat like not looking at my air filter and every time I ask for them to give me a front lube in my front joints, they said oh sorry but the luber is broke. So guess what i'm done with them. I called this midas shop and a very nice guy on the phone said we do it all, so I made an apponitment with them talking to Mr. walker I said i need oil and 4 new shocks, I ask for Valvoline oil he said no problem and then said be in by 8 tish and will have you out by 10am. well he kept his word, I was done and out by 9am. this is my go to place from now on. I will keep my truck for ever. Many thanks Walker. hope you enjoyed the BBQ Sauce with my thanks. read more

I've been getting my oil changes here for years now and it's been a pretty smooth. My last oil change though they inadvertently broke my hood release latch. I noticed it after driving away and the handle fell on the floor. I took it back to them and they admitted that it was their fault and offered to fix it. Though it took a few weeks due to delays, they repaired my car without charge. 5 stars for honesty. Also, they have wifi. read more

Went in because I thought I had a nail or screw stuck in my tire, I waited a little bit (not too long) and then they came out and helped me. Ended up being a screw but they took care of me for being patient and I appreciate the service! Thank you! read more

If I could put a negative star, it would be more accurate. I took my car in for brakes in April. New pads, turned the rotors blahblah. Pretty routine. Drove great no problems...for three weeks. Then the squeal came back. Back to Midas, turn the rotors again, de-glaze the pads, etc. Fine for a little while. Squeal came back AGAIN. Back to Midas. This time they managed to add a lovely shimmy when the brakes were applied in addition to the re-occurring musical squeal. Back to Midas. It's now JULY. Turn the rotors AGAIN, more new pads, blahblahblah. Aug. Guess what? Sounds like a flock of seagulls every time I stop. Bike riders and joggers are whipping their heads around to figure out what that noise is. Back to Midas. This time I get "Mike" (did you know they recycle uniforms? There are always Mikes there) He decides to "cut me a deal" on the new rotors he says I need. Did I mention I work at home and I've hardly put 900 miles on my car since this saga began? I declined the "deal", he changed my pads (and my oil because they had the wrong ticket on my car.) Guess what's back??? I have to say that I used to love this place and the work they did. Now the quality of work they're doing is almost scary. BTW, there was a woman in line next to me who was back for her third time for the same "repair". So it's not just me. Update: The squeaky wheel gets the grease..why does it take a LOUD complaint to get a resolution? I posted a complaint on the Midas website and - viola! - a district manager called me. He came over and picked up my car and personally fixed my brakes with Toyota parts and it's been fine since. read more

Came in with an automotive issue, received exceptionally outstanding customer service from the staff and management. Any service needed in the future will definitely be coming here and referring all friends and coworkers. read more

I went to the Guadalupe location to have the work done at the Ben White location rechecked. Turns out, Ben White did the job correctly, but of course, as has been the case with Midas, left with a $500 estimate for more work to get done on my car. I'd like to point out that the gentlemen I dealt with were superb in their Customer Service skills. Mark, the manager, was a bit stand offish, but I can let that slide 'cause he looked busy. He did close the entire transaction. The estimates I've gotten at Midas, initially $2000 for three separate jobs (at the Ben White location) I was able to complete for $500. I'm sure this new estimate, I can get done for $100, parts included. I agree that gouging might be a business practice. read more

I don't live in Austin, but I was in town for a weekend and visiting my cousins. During my stay, my engine light came on and I cringed thinking of how this was yet one more errand to run before heading back on the road to Dallas the next day. While driving down Guadalupe that night, I saw on their sign that they were running an oil change and tire rotation special and, since those are the exact two services I needed, decided to stop by on my way out of town. On cars-- not at all an expert on them. It's not that I dislike them or don't care to learn, it's that there was never a need for me to do so. My dad/brother/boyfriend have always taken care of car problems for me, so this was the first time I did anything auto-related on my own. The people at this Midas location made me feel very comfortable, explained everything to me in a way I could understand and, most importantly, were patient with my stupid questions. HOWEVER, the best part came after the oil change was finished. After paying and being handed the keys, I promptly hopped in and took off for the gas station across the street to fill up for the drive back to DFW. I'm in the gas station convenience store, deciding which flavor of Combos to buy, when someone taps me on the shoulder. The Midas guy tried to chase me down and ran across the street to return that little metal ring-thingy/part that's required to look at your tires and/or change your oil! (Definitely not a car expert, as you can see.) This act of kindness and diligence really stood out to me, especially since there's no way I would've known caught it until the next time my car was nearly dead, 4 hours away in Dallas. Like I said earlier, I don't live in Austin, but if I did, I would certainly always visit this Midas location. 5 stars for a job well done + great service. read more

They were playing COMING TO AMERICA when I came here, and garage dude John told me if I came in at 4 PM on Saturday, I could be out of there by 5:30. Made sure I NEEDED a new tire, which I did, and asked if I wanted to replace another older tire, I said no, and were as easy as Sunday morning to work with. Came to pick up my car at 5:25 and shared a moment with the waiting room when Eddie Murphy was performing via Sexual Chocolate. read more

I stopped by one day about an hour before closing to get an oil change. No could do, so I made an appointment. They were fast, super friendly and didn't try to sell me anything, which being a lady I super appreciate (ever been to Jiffy Lube?). Bonus: free popcorn, water and sodas. Only downside was the magazine selection, unless you're a dude or mom. read more

I was already expecting bad service considering most of the reviews are horrible, & let me tell you the bad reviews live up to the hype. The guy tried to charge me 60 for a quote & I said no, he said "okay you can leave" I changed my camshaft sensor for 25$ from autozone after they quoted me 974$.. I am not mad bc I never paid them and already expected terrible service but good grief guys please go to another shop. Just pay a little extra money for another mechanic it will go a long ways! worst shop in Austin. You may even get messed over on a simple oil change read more

In my opinion, you should not go here. I got a nail in my tire and was close by so I just pulled in and asked for a patch up. It took them about 30 minutes to assess that, yes, I do have a nail in my tire. The guy told me I couldn't get a patch up and, instead, should buy two brand new tires "for balance." He also told me that state law only allows patch ups in the middle three inches of the tire surface where it meets the road. I later found out from another mechanic that this was an absolute lie. After the first guy failed to sell me two tires, the manager stepped in with a better price for one tire. How does that happen in ten minutes. Weird! When I told them that I'd rather shop around and get a second opinion, the manager then pushed harder with the sell. I got an uncomfortable, creepy vibe from the manager and then looked on yelp to see if anyone else had a similar experience. And, alas, it looks as though I am not the only one. I ended up going to A Jack's on e. 7th and got my tire patched up within 15 minutes. The guys there were fast, kind, and respectful. (See their page for my exuberant review.) read more

I go here every time I need an oil change, every one is super friendly and they always get me in and out as fast as they can! Love it :)