Super efficient and friendly staff! Just picked up my car and everything's running well. The staff went above and beyond to help me figure out what was wrong with my car and help me find the most affordable way to fix the problem. I will definitely take my car back in the future! read more

Great customer service!!! Everyone was super nice and informative. Prices are decent and it's better if u schedule an appointment because even then you might be waiting. The waiting are offers coffee and water and 2 TVs u can watch a show on while you're waiting. read more

This place rocks! I visited them for the first time for oil change. The minute I walked in at around 5:20pm, I asked the Office Manager if it was too late for an oil change. He said that they take their last customer at 4pm. So I was going to book an appt. for the weekend, but decided to go ahead and take me in. Raymond (Office Mgr.) and Emmanuel (Mechanic) are the best! First time experience for oil change with them got them earned my 5 STARS! Go see them for a quick, efficient and excellent service! read more

Jason was ahhhhmmmmaaaazing! Best customer service ever! Gustavo and Jason were so helpful, knowledgable and QUICK! These guys are the bomb dot com. read more

You ppl stripped my old drain plug then don't even tell me about it then change my oil canister filter and charged me for a new one in all actuality it's reusable twice thanks ...u dip.... (don't mean oil dip stick either ) read more

Good and fast customer service, no pressure for add-on services. Will continue to come here for oil change/tire rotation for all of my cars. read more

I went there to get my car scanned for engine light. I let them know exactly what was up with my vehicle. I let them know I had ac recharged before and it doesnt work. I needed to know if it would fix my problem. So they chrarged me $180 . They said scan showed no problems....thats false because I later checked myself and there are 4 error codes. I got absolutely NOWHERE. and at a loss of $180. I thought they were nice....but nice was a total loss. The owner Jason who rung me up ..when I finally got him on the phone he sloughed me off to the unexperienced mechanic. I was planning on going back for other services but now I wont. When I get car fixed I will see how they act on checking for leaks and recharge at no cost. read more

These guys broke my inside driver side car handle door (which I had to pay them to fix) and told me I need to spend $1,100 to fix up my car, when all I needed was new spark plugs. This place is only good for a quick oil change. Also the older blond lady is sweet, she kept me calm and from exploding on the mechanics. read more

Gustavo and Fernando you guys ROCK! I came in to get my suspension fixed on my mom's Honda Accord since it was bouncing way too much on the road. Fernando took a look at it and figured out it was not the suspension but a missing stud on the left side (View: facing the car from the front) that was causing the problem. They also replaced the tires since they were wearing out. Thank you for such an amazing service!! We will be coming back!! read more

What makes this spot is the friendly and awesome service. The owner, Jason, is super upbeat and knows what owning a business is all about. I've only come here twice; but, for both times, I have no complaints. Excellent customer service here! They know what's up! read more

I just have experienced the best CUSTOMER SERVICE EVER!!! I've been too this Midas location a couple of times and their service is phenomenal. I was there yesterday and had my oil changed. They got me in without an appointment and were great. I got home today from work and noticed in my garage oil leaking. I called their office and Jason said he'd be right out. Yes, Jason, the awesome owner came to my house to check my car, make sure things were tight etc. He was here in record time from Hayward to San Lorenzo in about 15 minutes. Thank you Jason!!! You are an incredible owner and know what customer service is about. I have been here twice and now I WILL GO NOWHERE ELSE!!!! read more

Dropped by for oil change, they did the inspection and everything, things were smooth and fast. Staff are professional and friendly. Would recommend. read more

Started bringing my car here a few years ago after getting tired of taking my car to the dealership for maintenance where I usually had to wait hours over the estimated time. At this Midas, I like how they show me the parts that need to be replaced and appreciate them explaining things to me. I just get tires from them now too. Pretty easy going experience whenever I have to bring my car in. read more

Jason, the owner was very helpful. I called about 5pm on tuesday afternoon, explained my issue, he told me to come in right away and were willingly to take a look for free. Once I got there, entire staff were very friendly and took a look at my car at once. Being a typical girl, I do not know much about cars, they explained everything step by step, even taking me to the car and showing me what the issue was. Owner, Jason even printed out pictures for better understanding of what they were doing. Had everything done in 30 min. My oil pan thread was damaged, they re-threaded with new coiling and bolt as well as change my oil/filter, all in 30 min. I was greatly appreciative to EVERYTHING THEY DID!!! They all do an amazing job and truly go above and beyond to find a solution to your problem. I recommend them and I will go back for my future car maintenance. read more

You'll see many of the reviews here reference the trustworthiness of employees here; I can attest to this. I brought my last vehicle here and was advised of a transmission issue that the model was experiencing. (I was already aware of the issue). There was no attempt to make money off of me, but to simply advise me to keep an eye on it; I was also told what other folks had done with their vehicles. I have since gotten rid of the vehicle, but have had family take their vehicles here. Service was quick and quality. read more

Came early on a Saturday for an oil change. Luckily it wasn't busy and was done in an hour. Jason the owner, is a pretty cool guy. Will have to how their other services are. Overall good place! read more

This place is pretty good I needed an oil change. I found a coupon online when I got there the staff was pretty friendly I got a good oil change for $31 not bad for an oil change other work I don't know if I can keep continuing to get the oil change for that price I'll keep coming plus they told me the other work that needs to be done and they automatically gave me a good discount for 10 bucks off I didn't need to give him the coupon not bad read more

The guys here are so helpful and accommodating and always so kind and never any attitude! We came for our second oil change and he noticed that our air filter was atrocious! Our whole drop off and pickups are usually 30 min and they're very honest if it will be more and never make you feel stressed or like you're bothering them, we will be coming back here regularly! read more

My water pump has small leak. So I called different Midas to compare the price. They have the best price, $365 plus tax for everything. So I have my car done here. On top of that, they also give me 10% off for the Yelp checkin. I also got a 10% off stamp for future service. That was really nice. By the way, thanks Jason for the ride back home on a cold rainy day. read more

I wanted to take the Time to thank the staff at Midas on La Playa. Getting your car serviced can be stressful but they took the stress out. Lots of knowledgeable staff members along with brig berry transparent and honest with my car. I am glad there is a great place like this in Hayward. Thank you again. read more

Really good staff and honest about what needs to be done with car. As well as reasonable with prices and quotes. They explain to you what needs to be done and why which is good. Great place! Would highly recommend! :) read more

Wowowowow, I have never seen a shop run like this... The owner/manager (Jason) is incredibly friendly, fair and honest. Just while waiting for my tires to get installed I witnessed him go far above and beyond with customer after customer. This is how you run a business people! read more

I would give them a zero star if I could I took my car three months ago . I took my car three months ago they did such a poor job with my oil change that my car was leaking they put tork seal on my car and called it a blue marker then when I called and asked to speak to the manager Sean or John was super rude and defense and accused me of doing something wrong said someone else had temper with it was really rude and offensive yelled at me over the phone and did not offered any apologies or whatsoever. (Not professional at all) i'm not a big yelper but felt the need to yelp how much of a unprofessional location this is. DO NOT trust these people ! DO NOT spend your money there they will ruin your car and blamed YOU for it. read more

I've been going to Midas for many years, and this is by far the best Midas I've been to. Will definitely not mind the mileage driving over here again. Sensational customer service! Friendly and efficient! read more

For my boyfriends car, we went to Toyota just for a simple oil change. One week later we lost so much oil that the car started smoking. I took it into this Midas and they fixed it up and gave us a great deal. Loved the service and loved the honesty. For my car I just went in for a simple oil change and they pointed out so many things that needed to be changed like the air filter and battery. They really are a life saver and don't hurt your wallet. read more

Jason and his team installed some new tires for me (from Simpletires.com). They did a great job and were super friendly and helpful. His mechanic was nice enough to put my car back on the jack and disassemble my brakes to show me how far my pads had worn when I asked about it. Thanks Jason! read more

Took my BMW to get an oil change and received excellent service. Unlike other shops where they tell you that you have a leak, at this shop they also show you!! Ive found this very helpful because now I am informed on how much of a leak I have since I have seen it myself. Along with their fair prices, I will be coming back here with all my cars and would highly recommend this place to get your car services. read more

These guys are great, I recently had a dealership tell me I needed to get some work done on my 05 Prius, so I contacted Midas in Hayward to see what they would charge for the same repairs, and Midas beat the dealerships price by a long shot! read more

2nd oil change here staff is always nice and friendly even though they where busy still in and out in less then 45 minutes... This is my go to place to get oil changed haven't done any other sevice yet but plan on doing so soon... Close to mall to walk to, plus free Wi-Fi... Would recommend for oil changes.... read more

Meet the owner named Jason Panchal and was probably the best customer service anyone could of asked for! Was super helpful with informing us about our battery change and changing it out. We also asked for quotes on different repairs for our Mazda and he was super quick on that as well with good detail about the parts and warranties. Really friendly along with the whole process and gave us a free calendar! He was super nice too to give us a discount for the cost of the labor! Will definitely be coming back here for any car support! read more

I've been taking my car here for a couple years now because I've finally found a place I can trust! They offer fast service and reasonable prices, and all the staff is very friendly. Jason has been very helpful! read more

I came here for the first time to get my Camry repaired. Jason greeted me and took well care if my car. He came up with an estimate and patiently waited for my decision. Most other places will try to push things to you to get it fixed right away be Jason told me all pros and cons and calmly waited for me to take decision. His act gained my trust on him and I got my vehicle repaired. I was so satisfied with the service that next week I took my second vehicle. Jason, you are a wonderful person and some one customer can trust on. I stay in Fremont and travelled all the way to Midas Hayward because you all folks are simply awesome. read more

Spent $70 at another mechanic just so he could tell me that my brakes were bad. The other mechanic wanted a lot of money to fix them and I didn't feel comfortable spending the money yet, so I called up Midas to compare pricing (Midas was cheaper) and get a second opinion. The inspection was free and the people at Midas were very clear about all of the work that needed to be done. I wasn't happy about all of the love my car needed ($$$), but Midas made it as painless as possible. They threw in a free oil change and hooked up a couple other discounts. Convenient, clear, fair, and friendly. I'll be back if ever need work done on my brakes. read more

Jason the owner was awesome and gave me a great deal and had my car done super quickly! Also got me in the same day I called! 10/10 recommend read more

I am completely satisfied with the customer service and recent assistance I received from this store. Not only did the manager/owner stay late on a Saturday to look at my car, but he also fit me in on a tight schedule to make sure I was safe with my vehicle. He found that my brakes done by someone else had loose bolts and took time to tighten all of them. I'm super grateful and will always come back here! read more

Excellent service here I bring my 2012 wrx and my wife's Honda Civic here. They are professional, and get you back on the road in no time.

Fast, friendly, and professional service. They test drove my vehicle with me to identify the problems I was having and listened to everything I had to say. They kept me well informed, called to notify me of a brief delay, and at no point did they try to upsell me with additional work I didn't need. Best of all, they gave me a stamp for a discount off future service! Everyone I spoke to was great, but Jason was an outstanding professional. I'm really glad to have brought my car here and I think I've found a regular place for my future needs. read more

I just changed oil for my car in their place. * They are quick and have an excellent customer service. * Comfortable place and nice for waiting. * the owner is so cooperative and amazing guy. * prices are not expansive. read more

Good Customer service. Attentive to my cars needs. I feel like family when I go get my car serviced. I gotta run. But I'll get back to this later. I definitely recommend this shop to everyone. read more

Great service knowledgeable guys in the shop and always give me a fair deal ask for Curtis or Gustavo.