My wife and I have been taking our company van, her Durango, and my old Camaro to Reliable on Perry…read moreRd for the better part of 5 years. Robert, the shop manager, is very knowlegeable and will take the time explain what repairs you need and even why you need those specific repairs. He has gone way out of his way to help me out with my '99 Camaro SS. His techs will even come into the office, show you old damaged parts, and recommend the best fix. These guys are wizards and I would recommend them to anybody. Mark

I had some work done about 11 months ago. I moved from the area and the part failed. Robert went…read moreway out of his way to pull all the information for the warranty (Reliable wasn't getting any profit from this) and he spent a lot of time working with the warranty company to get my part and the labor costs refunded. I am so thankful and appreciative--he didn't have to do this; he could have just given me the number and left me to do it myself. He did a lot of work for me. Robert--you are well, a man of your word and of honor. Thank you. If you need a place to take your car--this is it.

A very close friend of mine recently took her vehicle in for service and was charged nearly $300…read morefor the replacement of a fan belt. While I am not a certified mechanic, I have replaced fan belts myself and am well aware that the cost and complexity of such a repair do not justify that price. To make matters worse, she was also quoted an exorbitant fee for the replacement of an air filter--an extremely simple task that typically takes no more than two minutes to complete. It's disheartening to see what appears to be a clear case of opportunistic overcharging, possibly based on the assumption that a woman wouldn't question the pricing. Shame on you. Actions like this erode trust and reflect poorly on your business. While karma has a way of addressing injustices in due time, the immediate consequence is that you have lost a long-standing customer--someone who had been loyal to your establishment for years.

I paid $116 for an Oil Change for my ML350 Mercedes on December 31 2025. I instead got an oil leak…read moreand gaslit that it wasn't them. There was no oil leak prior to my oil change. I will not bring my car here anymore.

amazing service they know how comunicate perfect always aware whats wrong with the carread more

Save yourself the frustration and avoid this place! I brought my car here to get the A/ C repaired…read morebased off the good reviews. They had my car for two days and still couldn't tell me where the leak was coming from, with my A/C. The communication throughout the experience was terrible, and I felt like I was getting the runaround every time I talked to someone over the phone. I went to the shop to speak with someone directly about an hour before closing time on the second day and they had already closed for the day. They still charged me for the diagnostic with no results, stating that the mechanic would need more time to find the leak. At that point even if they found the leak there was no way I was going to trust them to repair it. Ultimately, I wouldn't recommend them because they have poor communication and time management skills

They were very responsive on Yelp, and that responsiveness continued once I arrived for my oil…read morechange. I really appreciated the thorough diagnostic, with the issues clearly prioritized by severity. Even better, there was no heavy sales push--just straightforward information and recommendations. I'll definitely be going back.

Happy H Karz is amazing!!! I took my jeep to 2 other mechanics before finding them and they fixed…read morethe issue in a day! Can't say enough good things and will continue to use them. Thank you!!!

Great experience overall. Josie made the buying process a breeze even though I was an out of town…read morebuyer. She was professional, responsive, and easy to work with throughout the process. After the purchase, some issues came about that were out of mine or the dealers control, they were willing to address an issue with the vehicle and handled it properly, which showed they truly stand behind what they sell. That level of customer service and accountability goes a long way. I appreciate Walter and the team for taking care of everything and making the situation right. Because of that, I'd feel confident recommending them to others and would gladly do business with them again.

Bought a great car with a very solid deal! Customer service was absolutely excellent and I felt…read morevery comfortable and seen! They were very patient with any obstacles that we had buying the car and helped me work through the process smoothly!

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

I have a special vehicle that had been to another dealership and did not get the attention she…read moreneeded. I took it to Christian Brothers, and all of my issues were taken care of in 24hours! All of my needs will be taken to Christian Brothers! Outstanding service!!

Great & trustworthy service, they are very professional and kind people. Recommend for most car…read morecare needs.

I would not recommend this shop. I took my 2018 GMC Acadia in because the A/C wasn't working and…read moreneeded the compressor replaced. After the repair, the replacement compressor immediately started making a loud noise, and I had to bring my vehicle back. Just three days later, they had to replace the compressor again because of the noise. Before I dropped my vehicle off, there was no check engine light. When I picked it up, the check engine light was on. The shop told me it came on when they started the vehicle. After inspecting it myself, I found the intake sensor near the air filter housing had been left unplugged. I reconnected it myself, but the check engine light later came back with a P0113 code. I also discovered the air filter housing was cracked around the screw mounts, which was not damaged before the repair. Even after paying for the repair, they only fixed the front A/C. The rear A/C still blows hot air, so the problem I brought the vehicle in for was never fully resolved. Instead of leaving with a properly repaired vehicle, I ended up making multiple trips back to the shop, finding workmanship issues myself, and dealing with additional problems after the repair. This experience has cost me time, caused unnecessary stress, and left me with a vehicle that still isn't fully repaired. Based on my experience, I cannot recommend this shop. Before leaving your vehicle anywhere, take photos beforehand and inspect everything carefully before driving away.

Friendly, professional and accommodating. Got a great prize for my full synthetic and it was done…read morein 20 min. Got my tire rotation right next door and had amazing arepas while I waited all in the same lot!