I came in expecting I wouldn't be able to afford the repair and just wanted to understand how serious the issue was. My brakes had been making noise for a few days, but I didn't have the funds to fix them yet and still needed my truck to get to work. Brian went above and beyond to help. He took the time to walk me through financing options, and thanks to his effort, I was able to get the repair done that same day. I'm incredibly grateful for his patience and willingness to help. It was a huge relief to leave with my truck fixed and safe to drive. Highly recommend--thank you again, Brian! read more

they were amazing they took the bolts of my car for new plates free of charge amazing guys

We came in without an appointment for a timing belt issue and they took us immediately. Great customer service. read more

Midas - Auto Repair Near Me - Plaistow, New Hampshire

Be careful here women alone with the new ownership. get second opinion. I have gone here for years and trusted Ernie, but things are different now. I went in for an oil change and left 5 hours later with a $1900 bill. Among the charges was $600 for an oil pan replacement. The pan was rusted, but had no leaks. This is the first oil pan I have ever replaced, even on old cars. I should have gotten a second opinion. i suspect that it was just surface rust. While waiting, I heard them offer a $5 credit for a 5 star review. read more

Came in with a Groupon for a "full synthetic oil change.", but I don't think they used the right oil at all. While I was waiting, I saw the tech pumping oil from a big tank. I asked him what it was -- he said "full synthetic." I took a pic of the tank. Later, I noticed it had two stickers: "Oilzum OZ34000" "Advantage Synthetic Blend" Looked both up when I got home. They're both synthetic blends. Not full synthetic. One even literally says "synthetic blend" right on the label. So I'm thinking... did they just pour in cheaper oil and assume I wouldn't notice? Oh, and guess what happened after? My check engine light came on. That's never happened after an oil change in my life. Makes me wonder if they skipped steps or just plain didn't know what they were doing. The receipt doesn't list the oil brand or any other details at all. Just says "full synthetic oil change." That's it. So even if I wanted to verify what they used -- I couldn't. I left feeling ripped off, frustrated, and honestly worried about what they put in my car. I won't be back, and if you care about your engine, you probably shouldn't either. read more

Midas - Auto Repair Near Me - Plaistow, New Hampshire

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So my fan was making an awful noise so I brought my truck in. It was not running hot and not leaking any fluids. I got under the truck to make sure pulleys were not loose and fan wasn't before I took it. The pulleys were fine but the fan had some movement in it so I was pretty sure that was the issue. I dropped it off on Monday and they said they couldn't look at it until Tuesday am I said that's fine I rented a car. So I heard nothing from them on Tuesday. I called Wednesday and was like um what's happening with my truck. So they finally got back to me and said it's the radiator. It was leaking all over and split in half. Mind you like I said earlier nothing was leaking and it wasn't running hot. So they ended up taking parts of my truck off that were aftermarket to fit the new radiator they put in. The lady said said they could get it done by this weekend maybe take til Monday. I'm like absolutely not. I told you on Monday I had to have it back by Saturday because I am moving and need it to move my stuff. They said ok. So Saturday rolls around and I drop the rental off in a parking lot next door to make sure my truck was actually fixed before I returned it. I got it and went to start the truck and it's making the exact freaking noise it was when I brought it in. I was livid. So I go back in and am like um why is what I brought it in for not fixed. Pete came out and was like oh its the water pump but it's not leaking so it's fine for now. I'm like that noise is the whole reason I brought it in. It's really loud and obviously something is wrong with it. Then he said oh it's the fan it's warped. It's fine it won't hurt anything. So did the radiator actually need replacing who knows. So I drove it to work and returned the rental that I paid $450 for the week. Omw home from work at 11pm the brake light and battery light come then the power steering goes out so I know it's the serpentine belt. The fan was literallty hanging out of the truck. So I manage to make it back to midas to leave it. So at midnight I had to get an uber to go home. The next morning I have to uber to get another freaking rental because I have to move. It's Sunday so they aren't open. On Monday am I am at midas at 0800 to be like wtf man my truck is still broken. I have this rental til Wednesday at 1pm it better be fixed by then or were going to have big issues. He says oh yes maam we will make it right. So he calls me on Tuesday and tells me it's a bracket on the radiator it fell and then everything else failed. I'm like then fix it and I will pick it up at 1pm on Wednesday. I pick it up on Wednesday and miraculously no more noise from the fan. So far no issues. After I had to have a rental for 9 days and spent $850 on rental cars and ubers plus the $1000 to fix the truck. read more

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Friendly, efficient and professional. I had an oil change that I purchased on Groupon. I do not know a thing about the underside of a car, but was told they replaced a bunch of clips at no charge. The only negative was that I was there for close to an hour and a half. I noticed their sign states State Inspection Stickers for 20.00. That is half of the regular price anywhere else. !I wish I would have seen that before I got a sticker in July! read more

10 am appointment, it's nearly 11:15 , truck hasn't been brought in yet for oil change .

My family has been using this Midas location for a few years now, with oil changes, tire rotations and other small repairs. My 19 year old daughter was their last week for an oil change and the owner claimed that he did not know how she drove to his location with the brakes on her car, he highly recommended to get all 4 brakes down on the spot and even had that typed out on her receipt. We took her car to a family friend mechanic and our friend said "No way" maybe on next visit she car might need brakes, but definitely not the way the owner was claiming. Shame on you guys trying to take advantage of a 19 yr old girl, now you've lost our business and from our family and friends as well !! read more

Went in to get tires and they wouldn't honor the "buy 3 get 1 free. Was simply told "we can't do that " I went to Midas in Manchester the next day and got the deal and was treated so much better read more

Ernie and Mike are awesome! I rely on them to keep my Nissan in tip top shape. I can be lazy about scheduling but, thankfully, Ernie is there to remind me to take care of my car! Every time I've gone there I've gotten great service from oil changes to new muffler. They are friendly, listen to my concerns and get the job done right! I won't go anywhere else! read more

I had a front end collision and after the driver side wheel/tire on my '15 Corolla sounded like I had a an off-road truck tire on it. The collision center missed the problem,Ernie&Mike diagnosed it in 5 minutes,it was just a flat spot on the tire,unrelated to the crash.My sister,bro in law,niece and nephew go to Ernie&Mike for a reason. read more

Made appointment for 730-930 oil change online arrived had my confirmation at 8 the so called owner said no I make all appointments and have no time Didn't want to see my confirmation either. By far the worst customer service I've received in 50 years!!!!!! DO NOT give this man your business he was the most arrogant person I've ever met I was there 30 seconds in total no hello nothing he says what? It really is ZERO stars I'm stunned read more

Always get great and honest service! Prices are affordable and very personable staff! Will always be my go to for everything tires, brakes, and oil changes! read more

This Midas is great! The staff is very knowledgeable, friendly and always very honest. I have had several things fixed on my car here and I have not been disappointed. Keep up the great service! read more

Normally getting my car serviced is something I avoid like the plague. But these guys treat me so well I wouldn't go anywhere else. They have never lead me wrong and never tried to sell me something I didn't need and I appreciate it. read more

We have been going to Ernie and his team for over two years now and he is the most honest mechanic we have ever had he pleasure of dealing with. He is consistent, pleasant and mindful. We trust him and his team and they always do an amazing job. Their estimates for time are always accurate and their estimate for cost are often higher than what you actually end up paying only further adding to their honesty and character. I will never go to another mechanic. Any work needed on my car or even when I purchase new cars I will only do so through Ernie's recommendation. This is the greatest team. read more

I have used this midas since i got my car. Never had any issues until i went in there a few weeks ago. I was quoted a price on brakes, front and rear and restoral of my headlights. I scheduled for the following Tuesday and as i waited in the small waiting area i could hear yelling..."see you next Tuesday" repeated over and over. And then spelled out. C U N T. I confronted the owner when he came out. Told him what I heard. He only smiled.....I kept the appointment as I have always used them. I did call around however to compare prices, and they ran about the same. Well anyway when i had the work done the price was inflated. I was very upset and the owner did honor the original quote. However he did go on to treat me as though i was incompetent. Long story short, after a complaint to corporate he did call me. Only to say he wasnt the one using that language. Again...not to apologize for himself or his mechanics. Disgusted read more

We've been bringing all of our family's cars to this Midas for 25 years. Can't recommend them highly enough. Ernie and Mike are honest, highly knowledgeable and do excellent work. Completely trust this team, proven time and again for years. read more

Ernie and his crew at Plaistow MIDAS are the GOLD STANDARD!!!!!! I never appreciated the privilege of being the daughter of a mechanic until I grew up and moved 4 states away. My dad did ALL of the work on my cars when I lived in New Jersey. When I moved to MA (22 years ago) I had to find someone to work on my cars. I went through tons of shops, including some dealerships, and discovered a shamefully dishonest sub-class of so-called "professional" mechanics. Guys who put their arm around me and told me they wouldn't let their own daughter drive out of the shop without "this repair"......like a timing belt for a car that did not even have one. The final straw was after repeated to trips to a reputable local dealership (where we bought the car) for constant re-sets on our tire sensors. Each time, they cheerfully re-set the sensors after the warning lights popped on, reassuring us there was not one thing wrong with them, but that they were "sensitive"....until one day when they told us that they were actually defective and ALL of them had to be replaced. Coincidentally, this was less than 8 weeks AFTER the warranty ran out. Ernie was our last best hope and we COULD NOT FEEL LUCKIER to have found him and to have given him the chance to service our cars. I'm embarrassed to say that in my early visits, I consulted with my dad over the phone about every recommendation or estimate that Ernie gave me (usually right in front of him), but we've now been going there for so long and have learned what an INCREDIBLY HONEST person he is that we skip the step about calling my dad (although, to Ernie's credit, he always asks how he is doing!!!). Ernie has been in this business for a LONG TIME. He KNOWS cars and MECHANICS. He EMPLOYS outstanding professionals who stay current with their skills and the every changing world of mechanics. He EXCELS at customer service. Ernie Lucia is a man of incredible HONESTY, INTEGRITY, and ETHICS. I cannot recommend him more highly!!!!! read more

Don't go there if you don't know cars. I brought my car in for an oil change with a coupon that included tire rotation and system checks. They told me my vehicle was not eligible for the coupon because my car will not accept "their kind of oil." Never heard THAT all the other times I had an oil change at other places. And, of course, their kind of oil was more expensive. I didn't know how to discuss it with them, couldn't reach car friends at the time. They did agree to do the tire rotation and other checks, but charged me the higher amount for their oil. They're not big on customer service messaging or politeness. Maybe ok if you know the subject and don't care about tone of voice. read more

I have taken my aging truck here for repairs for years. Ernie and company are fair and reasonable on a variety of suspension repairs. They set expectations correctly in terms of time and estimated cost. And most importantly, they "look over" the underside of the car and can accurately identify signs of wear and stress. It is a pleasure to do business with them. read more

I have been taking my car here since I moved to NH 6 years ago. Ernie Lucia is the owner and he is someone knowledgeable and experienced that you can trust. He will never lie to you or make you spend money you don't need to. He actually is always trying to find ways to save you money. Your safety comes first and he goes out of his way for his customers. If you sit in the waiting room, you can see how well he treats everyone who comes in. And this extends to his staff as well. You are always in good hands here. Before I found Ernie, I used to dread bringing my car to the mechanic or even just for an oil change because they always tell you all this stuff you need and I don't know what is true and so I always felt like I was getting ripped off and lied to. Now, I am not afraid to stop by or give them a call if I think something is happening because I know they will be honest with me and not try to make something up just to get some money. They have given me peace of mind when it comes to my car. And that is priceless! read more

I've been going there for about 3 years now. Ernie and crew seem very honest. They will recommend what needs to be done and not try to push other parts on you. The waiting area is very clean and organized. I've gone to other similar places in the past for the same service and their quotes are $100 over to theirs. read more