My wife took in her 2024 Chevy Traverse and they didn't have the necessary filter again (3rd time)…read more She was told by a young associate to go purchase one nearby and they would install it but he couldn't /wouldn't adjust the price of the full synthetic oil change (over $100). I went in the next day and spoke to Richard the manager. He took the time to hear me out and discounted the oil filter I brought in. This visit is 4 stars because it took 2 visits to get it done. There are no shortage of oil change options in the medical center area, which can be tempting when issues like this come up. Valvoline Babcock will still be my go to for oil changes knowing that Richard is reasonable and has always corrected any issues.

My fav Valv crew, my boy Jon always taking care of business and they are chill and friendly.read more

Easily scheduled online. Early drop off 0730. They listened to my concerns. Called me with…read morerecommendations. When I called in the morning, they provided reassurance (I panicked for a minute) and confirmed my car would be ready that afternoon. Price was fair for new front breaks on a German car. My car was ready as they promised. I would highly recommend this local shop because they are honest, fair priced and trustworthy.

My daughter is a UTSA student living away from home. She calls me and says her 2018 Hyundai Elantra…read morewon't start but she knows of a mechanic close to her apartment. She has her car towed to Chad Miller Auto Care and calls me to say she needs a new battery and is being quoted $645. I ask her to hand her phone to an employee, and when I asked why this is so expensive the employee raised their voice at me. I asked for a manager and was informed it was Chad himself I was talking to. I would NOT suggest this mechanic. He is unprofessional and perpetuates the negative stereotype of crooked mechanics preying on young women.

NEVER get your service done here they will strip and over tighten your drain plug!! Went to get a…read moresimple oil change in October everything went smoothly until I heard the technician use an impact to put back my drain plug. I know I should've brought it up at the time but I figured they knew how to operate an impact and not over tighten my drain plug. Unfortunately around February I attempted to do my own oil change and saw the head of my drain plug was stripped and the plug itself was stuck. I used every tool I had available to no avail. I called this store to report the issue. The manager claims the stripped drain plug was caused by me. Apparently I don't know how to operate an impact. Refused to show me the footage of his technician tightening my drain plug from October.

No stars this place is horrible they did a light out trick immediately before I could get out of my…read morecar charged me for the oil change and bulb then when I asked about it they said we didnot change your bulb actually we don't have them you need to go to this store and buy it from them. When I got there there was oil all over my engine do not go here . They did not reimburse me the costs either. Deceptive and terrible quality service

Literally love coming to this Vavloine the guys are always so nice never try to be pushy on…read moreanything and always educate me when I have questions or don't understand something. Service is A1 the hospitality is like family and the value is always worth it. Thank you guys!

The WORST service I have ever experienced at a Valvoline…read more First and foremost I will give credit where credit is due. Even though Valvoline does not offer engine diagnostics, the lead crew member did take the time to speak with us about a minor concern we had questions about and gave us recommendations on where we could go for a diagnostic and mentioned a few things that could be causing said concern. He alone is the reason this location is not getting one star. As for the other two crew members, they were horrible. The first guy kept making derogatory and racist jokes and would not stop talking to us to start the oil change even though we were clearly trying to put an end to the one sided conversation he thought was okay. Halfway through the actual oil change, he deferred finishing it to the other crew member. She refused to finish the last step of the oil change in order to create a longer line of cars behind us and discourage more people from pulling in; this is not just me speculating or making assumptions, we heard them say this themselves. My guys, if you're going to intentionally hold up business, at least try to not make it so obvious by walking aimless circles around our car or being on your phone directly in front of us for a literal five minutes straight before closing up our hood with no further adjustments. Instead of the fifteen minute oil change Valvoline used to pride itself on, this one ended at over thirty minutes purely because of staff laziness. I've never had an issue with a Valvoline before, but if this location insists on hiring such disrespectful and unprofessional crew members, I will not return here. Go support another location or business. Your time and money are not worth it here. They made that abundantly clear.

Im giving this review on my experience and oil changes only. I found this place on Groupon and have…read morebeen coming here ever since for 2 reasons. Fast and reasonable. They get me in and out within 20 minutes. They charge me a reasonable price for oil. I've bought oil filters, air filters from them. Technicians have changed a lot since i started coming but they've never been rude or given me a reason to not come back no matter who it was who was changing my oil.

Stay Away from this Place…read more.. Don't go to this place...I got transmission drain and fill. 6 months later had CV Axle work done and fluid was never changed. You can judge for your self. Manager on duty said because since people that worked on it do not work there...he could not do anything about it. I asked 3 other mechanics and all said fluid was never changed. You can judge for your self. Customer service is bad and all they try to do is get you to get another service...which they are likely not doing. They never show you the new oil or the used oil or fluid taken out.

Rolando (the owner) is a great guy and is dedicated to giving the best quality service. Very…read moreprofessional hardworking guy who delivers quality service! I highly recommend Profleet to anyone! Pricing is more than fair considering the quality and hard work that is given.

From the owner: Semi truck tire replacement new and used tires…read more Mobile services we go to your location We work with Semi truck tire repair, roadside assistance 24/7, hot power wash, fleet services, car oil change and transmission flush. Lockouts Gas or Diesel delivery Driveways pressure washing Car Truck and semi’s Detail washing Engine wash

guy at the front desk service was amazing, gave me great advice and helped me put on a spare tire…read moreno charge. Good honest service here.

Ideal oil change with tire rotation within 30 min. Always impressed with Josh and Zack to work the…read morequick turn and get me back on the road.

Wrote a review last week but has since disappeared about that it took five rework trips on my…read moreCadillac fora Brake Check alignment. I had been a customer and different Brake Checks locations for years, complained online and Brake Check recommended to go to this one and talk to " J", They performed an accurate one but after a month or two It would start making popping noises and wandering all over the road, on puddles it would be scary. I would bring it back and on the alignment rack it clearly showed that it was off the specs, they would realign and again after a couple of months it started again. The fourth time I mentioned that I noticed they didn't torque the bolts down, I mentioned it to them and they stated they could guesstimate the torque. The fifth time I was a little upset because I knew it was damaging my suspension components. I researched through a Certified GM Helm factory Manual and found that one was suppose to be torqued to 127Lbs and another bolt to 107lbs torque which I could see that it wasn't happening because they were barely putting tool pressure to around 60lbs torque. J asked where I got my info and I presented him with a printout on the spec of alignment and torque specs, he took a picture of my spec and went to his computer and verified that they were correct. This manager "J" took my vehicle down a side street and was driving it fast and brought it back to the bay five times to readjust the alignment I was impressed. He then told the working Alignment tech to tighten the right side bolt to 125lbs torque, but only that one, I frowned at that, but I was done with them, I went home avoiding pothole in these San Antonio streets and am doing the torque down spec with my own torque wrench. So much for service! I was looking to "update" my observation and this is when I found that my prior post wasn't found by me as I was updating, I had found out after "J" repeatedly road tested an hour later that my tilt steering wasn't working which I know that "J" broke it, so now I have an inoperative tilt steering on my Caddy. And another gaslight that "J" told me is that these cars have self adjusting Steering Centers which they don't, that are suppose to be done with a Tech 2 with Candi interface to recognize the reference of the aligned centered steering wheel. I have to say with a heavy heart that "J" is not only a gaslighter but a bald face liar. Beware and be out there to check on torque work and for them not to break anything else since that the way they pad their bottom line profit margin.

8-27-24: Need to recognize Joe! Him and the team were able to take -in a last minute alignment on…read moremy 2012 Range Rover and did an outstanding job!! Even stayed a little after-hours to get the job done right! Thank you, Joe!!