My first red flag should have been the person over the phone being unable to tell me the type of oil my car needs when I gave him the year make and model. A simple google search told me exactly the code/numbers (5w-20 synthetic). Every other time I have called a mechanic and told them that same info with the same question, they are able to assist me easily over the phone. So I'm unsure of these new age mechanics that seem to not know a EV versus a gas car. I am having issues with my car where it will stop after me making a right turn, and to me, it seems to be an oil issue. But I'm unsure of what the issue is. So I brought it into a mechanic. The store manager seemed incompetent and stated that for the purpose of the Midas name, they won't touch my car and to take it to somewhere that doesn't care about my car- like "Take Five" .. isn't that ironic? So you don't care about my car at all, but I should take it to someone who also doesn't care? I said "so I'm at the mechanic? And the mechanic won't..'mechanic'?" So pathetic. Also? The Midas name? Now the Midas name is basically curse word in my household. And I will tell every single person I come across that the Midas name/brand isn't to trusted, and I will never recommend it. I brought my car in for an oil change and for them to tell me what is going on and to fix it. They seemed to not know anything about their job. How can you call yourself a mechanic and not fix anything? They didn't do a full inspection, they didn't offer, and they said my engine could blow up bc of an oil change. Instead of them pinpointing the issue and providing a diagnostic test. I am currently at Caliber Auto Care. The customer service already is 100% better. They offer to get you an UBER to where you need to go. I'm supposed to be at work right now, so Midas wasting my time like that was extremely frustrating. Caliber will be providing me with a full point inspection accompanied with photos and remarks made by mechanics so I know what is going on with my car. Midas is not to be trusted. Their mechanics learn from TikTok, and don't know a can of paint from a car. Don't trust this place. Spend the extra funds and get your car taken care of by people who actually care about their job, your safety, your car, AND the company. Midas does not care about the public at all. Do not waste your time. Now I have to deal with getting my money back from Groupon read more