I needed an oil change and also needed to get my wiper blades changed. Most places are $49.99+ now for a synthetic oil change - the last time, I went to Troy Honda, for my Accord, and it was about this price. Midas is $69.99, which is pricey, BUT you can print a coupon for a $39.99 oil change on their website, so I took advantage of the offer and dropped by yesterday. You can make an appointment on their website, which I appreciated. I made an appointment for an oil change and when I arrived I mentioned I needed my wiper blades changed. The wiper blades were $40 to get changed which I believe is rather high, I want to say I paid like $20 last time but that was a few years ago. Since I was already there though, it made sense to bundle the services. They quoted me 45 minutes but they finished everything in 25 minutes! They have a very tiny waiting room, it's basically just their regular area, but they do have a few chairs and tables and also free Wi-Fi. I was debating walking over to the Tim Hortons across the street to wait but then my car was finished. My boyfriend has gone to this Midas before and he said I probably had priorities since I was still there waiting. You get a free tire rotation with an oil change as well. The only reason I give this Midas four stars and not five is because the waiting room area is so small, and rather loud - The staff is answering the phones and also you can hear them working on the cars right next door in the shop. Also, my check tire light came on yesterday when driving home, but my sensor tends to be wonky with that; I would hope that they checked the air tire pressure when they rotated them but I'm not sure if they did or not. Otherwise, I was very impressed with how quickly they did all the services on my car, so I will be back for future car needs. read more

Midas - Interior - Tires Near Me - West Bloomfield, Michigan

Thanks everyone at Midas west Bloomfield. You did an excellent job on our Mercedes and it running great . I will bring all my cars too you . My husband is very happy Mrs Moorer read more

I had my car towed to Midas after it broke down, and while things started off well, my experience quickly took a disappointing turn. I initially spoke with a gentleman who seemed helpful and knowledgeable. We discussed not only the immediate repairs but also the fact that I'd been involved in a hit-and-run the weekend before. He assured me that they could help with both the repairs and provide an estimate for the body damage, particularly the driver's side mirror that had been knocked off. We also talked about financing options, potential costs, and even getting new tires. Since it was close to closing time, he said we would continue the conversation the next day and that he'd give me a call. The following morning, however, I received a call from someone who knew nothing about the previous conversation. He only knew I needed new tires and that my car was "ready to be picked up." When I expressed my frustration and asked for a total, he still tried to push new tires on me, despite my concern being the mirror repair, which he then said they couldn't help with--completely contradicting what I was told the day before. It was clear the original person may have had connections to a body shop and was trying to get them business, but the overall lack of communication within their team was staggering. The final price was higher than what I was quoted, but I just wanted my car back and out of there. When I picked up my car, the only person in the front ignored me until he finished a phone call. He didn't go over what had been done or explain any findings--just asked me to settle the bill. When I asked specifically how long I should drive the car before bringing it back in (since they had put dye in to check for a leak), his vague answer of "just drive it around a little" didn't inspire confidence. After pressing for more details, he reluctantly said, "probably like 200-300 miles." Not once did he make eye contact, and the only time he thanked me was after I paid. I went in expecting a thorough and communicative service, and instead, I felt blindsided by the lack of professionalism and attention to my concerns. Very disappointing. read more

I am reporting them for fraud. I only had an oil change once there, and I moved to Florida in 2022. I went to sell my car at CarMax, and they told me that the odometer had been moved, which is not true. What happened was that at Midas, they reported oil changes after I moved to Florida, and since they did not have the vehicle physically, they put the mileage that they decided; this affected the value of my car, and I am reporting them. I have proof that I registered in FL in February 2023, months after moving, and they continued to report until August 2024. read more

Took my car to this midas. After a disastrous experience at another car place (find review under my reviews, that even got defensive and blamed my 6 year old kid of being ruckus ).......this was a relief. Fixed the problem. Called me with updates. Wish they would have shuttle service for short distances. read more

After reaching out to Midas @ Maple & Orchard Lake, (next to Belle Tire) & writing a review Re: my horrible experience @ Midas on 6/27/22, I received the following message: 7/6/2022 Hi Patti. Our services, such as pricing and staff attitude, must always meet the highest standards. Please tell us about it at midas.com/aboutmidas/con.... A Customer Service Specialist will reach out to see how we can turn this experience around. I immediately responded to above message via P.M. I had contactEd Midas 3 times @ the above website & wrote that I had, and they send me the exact link where I've been sent 3 times! It's insulting! I also wrote to customer service corporate office. They have done nothing to rectify the unnecessary work done to my car! In fact no one from Midas has cared enough to take the time to contact me! I judge companies on their customer service. If you value customer service Midas' Customer Service is non-existent! On 6/24/22 Golling Chrysler dealer quoted me $694.46 for OEM rear brakes or $585.28 for Value Line. I went into Midas asked to have my rear brakes replaced, I'd already seen several mechanics and was told that is all I needed done. I trusted Midas not to take advantage of me. Instead I walked out of there with a $1568.30 bill. They did not even deduct the $45.00 dollar inspection fee they'd said would be deducted. I had to bring this to the Manager's attention at which time he deducted the $45.00 bringing my fee down to $1523.30! I write this so that "BUYER BEWARE"- this company does not abide with their promises! Be sure to look at your bill carefully! DO NOT LET THEM TAKE ADVANTAGE OF YOU! I'm still waiting for Customer Service to contact me - let's see if they really do care enough about their customers as they claim they do! read more

Deceptive Business Practice Alert: low price bait and switch by Midas at Maple & Orchard Lake. Got an online quote of $19.99 for an oil change. Call again this morning to confirm. All good. Show up for my appointment saying I am ready for $19.99 oil change. He said, "nope." Without saying anything else, he types in a few things and prints out a quote of $90. Without saying anything, I turn and walk out. As I walked out there a last smartalec comment from behind the desk, "Have a nice day!" read more

I had been driving my mom's car for about a month while I'm in town as she passed away and I'm taking care of all the things that need to be done after someone dies. Her "check brake pads" message came up on the screen so I took it here, figuring I'd just need a quick fix. The staff took the tires off and immediately found a serious safety issue -- one of the rear coils had snapped in half. I could hardly believe it even after seeing it with my own eyes. They told me the car wasn't safe to drive -- and I am so thankful they did. I could have easily gotten into an accident if a piece of that coil punctured a tire. My mom took the car in somewhere else in the fall for service and an inspection, so I have no idea how that was missed. A few days later, I picked up the car, and now it's driving perfectly. I am so glad I didn't wait to take it in and I'm so relieved that the staff here caught something that could have caused an accident where I could have been seriously injured. read more

Was charged a ridiculous sum of money for an exhaust system that last 33 months. They billed me $921.74 parts and $180 labor plus taxes for a total of $1149.62. The muffler rusted off in 33 months and they wouldn't warranty their product. Just for comparison. I bought a Walker stainless steel replacement system with all the parts for $260.19. That's with inflation and made from a premium material. read more

DO NOT TRUST THEM WITH YOUR CAR! We took my car in for new brakes, rotors, and an oil change. When we picked the car up, it was making this awful clunking sound it didn't have before they changed the brakes. We brought it back and they refused to put it back on the lift and look at it. They just claimed they drove it around and adjusted something and it was fine. We left again and before we could even pull out of the parking lot it was clunking. Brought it back in AGAIN and 2 out of 3 of the employees were rude and seemed annoyed we were back again. They STILL refused to put it on the lift and just messed around with things in the parking lot claiming it was this or that but never finding the problem, so finally they did put it on the lift. After over an hour of working on it, they ordered a Lyft for us and told us we needed to leave it overnight. The next day, they claimed they fixed it by replacing the lug nuts. We picked it up and again, it was rattling. We no longer trusted them to work on the car so we had to take it to the dealership. It cost another $185 (on top of the $1070 we already paid) for the dealership to find out that Midas left the calipers loose and that was causing the noise. So they happily put our safety at risk THREE TIMES, wasted a ton of our time, and ripped us off for horrendous and dangerous service. Only offered us $100 check "for the trouble" which we have yet to receive (and we are owed a lot more back in my opinion). If you value your safety, time, and money, do not trust this location! read more

Great people and good work but grossly overpriced. My advice for anything other than an oil change or tires is get a second opinion on cost. If you have money to burn this is a great place to burn it. I highly suggest Tuffy in Walled Lake. It's a mom and pop shop and they definitely don't rip you off. read more

Scam Shop. I WILL GIVE THEM 5 MINUS STARS IF THEY ARE AVAILABLE. My car may need a wheel alignment because of the new tires I replaced after over 90,000 miles. I wanted to do business around my community but DO NOT Go this Midas in West Bloomfield. They think they can "BS" and think you are Stupid that you will pay them $1500 or Big Free $$ for a wheel alignment with other charges. For a simple wheel alignment, they did not complete, I had to paid them $$ just to get my car out as they will NOT give you the car without the payment and they think they are slick by you signing the disclosures which I sign NO on them. BEWARE OF THE SCAM read more

Grant and Scott are amazing! They always greet me by name (Scott says it's magic). They are honest and made sure they gave me the best rate for the services I needed. They don't try to sell unnecessary services and most importantly, they quickly get me on my way so I can hit the road and get back to enjoying Pure Michigan and all its beauty. read more

I had a complete rear brake overhaul on my 2011 Acadia, Midas in West Bloomfield took my vehicle in and did the work within the time frame expected. Work was done very well. read more

Paid for new brakes in July of 22. It is now April 23 and they are warped with no accidents or issues and they are "out of warranty" and need rotors and brakes replaced again. For $1000. Why would you pay for brakes if you are never covered for less than a years worth of driving knowing they'll just charge you this much again next time? They blamed it on the weather. Thanks Scott! read more

( SCOTT the employee ) I took my car here because it was recommended by my friend and I called and told them I'll bring my car to get my break-pods fix and as soon as I get there this guy named SCOTTbold hair didn't acknowledge us and ignored us im not sure why but another customer came in and he's white, scot suddenly changed his attitude to nasty attitude to good attitude toward this white guy.. scot was so racist because we were Asian and think we are young but we just want to be treated as other customer.. he gave us an attitude and not even paying attention to what we were saying I even record everything you can see. How he handle he's job it's very terrible I hope I can upload the video the way he acted towards us. Don't go here if your daughter is not with your parents because they'll give you a hard time , give you nasty look and give you an attitude and he's also rude because while we were talking he was on his computer trying to distract himself that we are in front of him talking about why does he need to act like that to us when we only want our car to get fix? Oh he also said he doesn't care that I put him to yelp. So here I am. read more

Midas - This is scot, This is the video but I can't upload so I only screen shot it , this picture showed how he was so nasty to us. - Tires Near Me - West Bloomfield, Michigan

I have dealt with this company for years, but no more. Run away, the prices are a rip off based on some recent suspension work on my vehicle. I trusted this company, but later determined the costs were over a $1000 more than the dealer. Trust me, go some place else. read more

I got front and rear brakes done there I got less than 12,000 miles out of each pair and had to replace them rotors need to be replaced also they were worn through parts that midas is selling our garbage I would stay away from midas. read more

I've been coming here for about a year or 2 now and I've never had any issues. Every time I bring my car to a dealer I end up waiting way longer than I was told. I've never had to wait more than 24 hours here. Had to get my brakes checked and get an oil change and it took them 30 mins. It's the same thing every time, super fast and they do it right. I've talked to Scott every time and he's always been great. 10/10. read more

Stopped in after trying two other local "tire" repair businesses due to a nail leak in my tire. Both other companies required 2+ hours wait for service even after one suggested a return time for quick service which they still couldn't accommodate. The Midas team was welcoming, friendly, professional and attended to the issue immediately. The service technician responsible for the repair was courteous and accommodating. Will definitely return for future service. Thanks! read more

Went in for a simple oil change! Well they didnt tighten everything down properly. So when i got home and then left again oil just flowed all over my garage floor i didnt no what was going on I thought i had a a major oil leak or something! took my car right in to belle tire witch is right next door and the got me in right away and fixed the mess that midas did! so after words went over to midas to tell them what a mess they made of my garage and the two guys at the front didnt care not even a lil bit! read more

I went on their website having no knowledge of tires and chose tires that the site recommended. I set an appointment and I get there wait 30+ mins just to be told I chose the wrong tires. I explained to them that I went with what there website suggested and they proceeded to blame me. They went on to order the correct tires and I had to go back hours later. I'm giving 3 stars because the front desk person was not pleasant in the morning but was better in the afternoon. Also no one had on mask not a single worker. They didn't even have them under their chins they just were not worn at all. Forgot to mention that they called me to confirm my tires and appointment and did not let me know the tires were wrong and also they misquoted me the price and did not put it in the computer. Once I got there I had to pay 40 dollars more than I was told. If I didn't need tires so bad I would have left. read more

Very slow not recommend waiting. They sold work on estimate of about about an hour including time to get me in and fix it (swap tires to winter). It has been 3.5 hours and I am still waiting. Would have been fine if estimate was accurate and I was not forced to wait and waste half a day. Update: They really tried to make this right even without me asking, I added a star. Maybe they really have been busy that day read more

Went in for simple oil change, they tell me to wait for 1 hour or book appointment. How about staying competitive with 10-minute drive through oil change shops? Specially in this covid slowdown. 3 employees doing nothing with one car in shop. Ended up going to Southfield one with drive through setup read more

Called to make an appointment for oil change and tire rotation, Scott ask me to come anytime, no appointment needed. Great service, very fast reliable staff. Also, they make sure to sanitize the the driver seat before and after the service. Happy I came back again to this store. read more

The guys at the shop are welcoming, dependable, and knowledgeable. Whenever I have issues with my (old!) Cadillac - which is a lot - I know I can count on them to figure it out. They stand by their work, they're friendly, and I wouldn't go anywhere else. I highly recommend the West Bloomfield Midas team! read more

Don't take your car here. While their one service guy Scott is a great professional guy, The other joker Grant should be fired. Not only is he rude to everybody, he has no clue how to do his job. I happen be in there picking my car up, and hewas busy yelling atsomebody over the phone. This is not the correct way to run a business read more

Excellent service by the Midas team in West Bloomfield! Scott gave great service getting me checked in to repair a flat tire. The estimated time to repair was spot on. I was very happy when I came back to pickup my car and they were checking tire pressure in all of the tires. After having most of my service done at dealerships I found Midas' pricing to be a great deal and I loved the friendly service. read more

As somebody said before me "Apparently if you want things done right at Midas you need to be knowledgeable about auto servicing or they will gouge you with over pricing." Less than a year ago, 12/2/2019, Midas Auto Service (5725 W. Maple Rd, West Bloomfield MI 48322) installed a battery on my car - 2015 Ford Escape. The battery as it turned out was not of high quality. Recently, for several days, I could not start my car without an external charger. On 8/29/2020 I contacted Midas, asking to replace the battery which had a 30-month warranty. Midas told me that the battery was "good" and that I had a problem with the car's electrical system. I was shown some "good" diagram but car needed a charger to start. Being absolutely sure that there was a short circuit in the battery I asked if a diagnostic could be made. It was late Saturday. On Monday 8/31/20 I left the car at Midas, and on the morning of 9/1/20 I was told again that they thought the battery was fine and if I needed the diagnostics it would cost $ 240 and suggested the only one option - to put a new battery. The total charge would come to $ 360. I disagreed and asked to return the car. In order to get the car back I was forced to pay $ 37.79, although practically NOTHING WAS DONE since Saturday. Invoice says "starting and charging diag" - No diagram this time, just verbal conclusion. When I asked for a business card - manager, very rudely at first answered that he did not have it, and then angrily attached it to the invoice After picking up the car, in the next 20 minutes I took it to Tom Holzer Ford Dealership, where immediately at the entrance to the service it was checked for me free of charge - the battery as confirmed had a short circuit and the tester reading said "replace". With the written diagnostic conclusion, I again drove to Midas, where I was told "Ford is not an authority for us". -------------------------------Reference---------------------- Typical CCA readings for a car range from 350 to 600A CCA is "cold cranking amps," or how many amps the battery can put out when it's cold But the battery is bad if the current capacity is low even though the voltage is good. Battery Test readings at Tom Holzer Ford Dealership were: REPLACE BATTERY Voltage 12.3 V Measured 53 CCA Rated 590 CCA -------------------------------------- The same day I ended up buying the battery from Walmart and although I am 81 years old, installed it myself, using Ford's guidance. The car started immediately and there were no more problems. I was serviced by Grant Dunne and the Manager Scott Brown What a Shame! Named people at Midas are dishonest liars who cheat and try to collect money from gullible customers by any possible way. Lack of politeness, courtazy, treat customers lazily and reluctantly, not mentioning that they are stubborn and ignorant. read more

I would suggest not going here unless desperate. I took my car in for overheating, turns out I had a hole in my radiatI understand it's a shop and prices reflect, but I feel it's a rip off. Firstly they were going to charge me $80 for a part I got from advanced auto parts for $40. Additionally they were going to charge $180 for labor. I called around and multiple shops said that was a quick job that would range between $40-$50 in labor. They were also going to charge me $100 for fluid. Which other shops additionally said I could purchase on my own or pay their fee which would be less than $100. The total bill was about $400 and I ended up paying half that elsewhere for the EXACT same job. I had to pay a $35 fee just for them looking at the car, which was fine. But the staff was less then friendly the minute I communicated I thought the price was too steep and would go elsewhere. Save your money, bypass this place. Update: the company reached out and refunded me the $35 service fee. read more

Came in the other day after engine light came on. Dealership had given me runaround and other auto shop quoted me an insane amount. These guys quickly diagnosed the problem (mass air flow sensor) and quoted me a great price. Fixed quickly and great customer service. read more

After suspecting my previous mechanic of price gauging, I decided to take a leap of faith with a close by Midas on Maple and Orchard Lake. Easily one of the best decisions I've made for my car. The place recently transferred ownership to a fellow named Alex. I can honestly say that I've never met anyone at an auto-tech center that cared so much for each customer. I was hearing a grinding sound from my vehicle, which they diagnosed. However, after being serviced (it was a caused by a faulty bearing), I still heard the noise. I talked to Alex about it, and he had me come in and replaced the bearing again at no cost (the bearing was faulty). The sound greatly improved but was still there. After discussing the issue with him further, he noticed that it may have been caused by the fact that I was missing a back plate on one of the breaks. He proceeded to order the part and replaced it at no cost. My car now runs flawlessly and I couldn't be happier. Throughout the entire process, Alex and his primary sales associate, Dwane, called me and informed me of the progress of my vehicle. Not once did I suspect the two were hiking the prices or "discovering" frivolous but sinister sounding issues to repair. Whenver they mentioned a problem, Alex or Dwane would take me out to my car and physically show me precisely what they were discussing. Whenever my car needs to be serviced again, I will absolutely return it to this specific Midas. Alex and Dwane are fantastic, caring, and extremely professional sales people/ mechanics. I will highly recommend these folks to any and all of my friends. The only thing these guys can make run better than your car is your dollar. read more

The guys over there are wonderful and very professional great customer service....I have no complaints and had a pleasant

Was very impressed with the high level of customer service. They did a great job at explaining everything being done that day and making sure any questions I had were answered. Every aspect from the call to the checkout was great. Will definitely use again and recommend to all friends and family. Must use! read more

Took my car there for an oil change. Apparently if you want things done right at Midas you need to be knowledgeable about auto servicing or they will gouge you with over pricing. They tried to tell me they would not do a tire rotation due to tire dread depth being too low in the front (mind you, the car has 12,000 miles on the odometer). It is winter so I really wanted to have good tread on he front tires. They refused to swap the tires and said I had to purchase new tires from them.... HA!! I took my car to my dealership and they immediately said Midas must have not even looked at the tires because the tread depth was practically new. The dealer did the tire rotation without question. Midas apparently just didn't want to do their job. Waste of my time. The Midas touch at this location is done by unqualified people. Not mechanics. Terrible experience. I would NEVER recommend taking your car to this place. S c o t t (serviced my car) is a scammer. Highway robbery at its finest! Zero stars. read more

Best experience at an auto repair facility. They changed my brakes and serviced in my transmission. The best part about it was they called me a day later refunding me for a service that was covered under warranty from some place else read more

It is my pleasure to give Alex and the team at Midas a 5-star rating. I am writing this review after my second visit with Midas because I had such a great experience the first time as well. The workers at Midas are knowledgeable, organized, and efficient when it comes to car maintenance. Alex remembered me and my vehicle after coming back several months later. Alex's sincerity and business professionalism is among the best I have encountered. Most importantly, the staff is reliable! My car has always been repaired in a timely manner. I highly recommend! read more

This Midas location has excellent service. Now I rarely write reviews but I had to give a shout out to the people at Midas. Any issue my car has had (and there have been many) Scott, Alex, and the rest of the staff there have taken amazing care of me and my car. I'm not super knowledgeable about cars but I do my research when I have issues (including receiving estimates from at least three mechanics across the region). Every time, Midas has provided me with high quality service and parts, as well as the lowest costs in the area. I really wish I connected with them years ago! They work with you on pricing when possible and are people that I trust to not take advantage of me, which has always been a key concern of mine when locating a "good" mechanic. Can't tell you how much I saved with these folks (actually I could, but I'm just not gonna tell you :) read more

Brought my car in due to a "brakepad" warning light on my console... It turns out I needed front brake pads and rotors replaced.. Price was "reasonable" for German cars vis-a-vis an actual dealer. The manager, Scott, was outstanding to work with. His team took really good care of me and all was done within two hours. Could not ask for a better experience.... Will definitely return for other services ! read more

Don't recommend. I took my car for a specific repair but the owner said he could not do a repair till an overall check up costing $25 was done. The purpose of this is to find as many things that need to be repaired on the vehicle, then you get an outrageous estimate and you are told a lot of the repairs are important. You tell them you don't have that kind of money, they tell you they will "help you" by applying for credit. You are made to feel like they are going out of their way to help you and only have your interest at heart. They then complete the application online for you and make you feel very lucky when you get approved. You thank them profusely for getting you buried in more debt and proceed with the repairs most of which could probably have waited a few more years. read more