Omg I would give -1 stars if I could. My husband had to go…read moreout of town for a funeral and wanted to plan something special for me for Mother's Day. He doesn't know anything about spas or pricing, so he called over to the four seasons. All they had available was a 20 min hydrofacial (bc it's a busy day, duh). The issue is that they charged THREE HUNDRED AND SEVENTY FIVE DOLLARS (yes, you read that right - $375) for a 20-MINUTE hydrofacial. Aka someone rubbed lotion on my face for 13 minutes. when I inquired about this very exorbitant bill, they said - this was the price agreed upon via email, according to our dynamic pricing. (In a very rude, snide tone, with a fake smile). I called my husband who said - yes, I agreed to that, but I was told you would have access to very nice amenities for several hours. LOL! Very nice? Yes, I know the four seasons name SHOULD have very nice amenities. This locker room was so small and so crowded that I couldn't even walk 1 step without bumping into someone. The person giving us a tour kept apologizing for how messy it was ("sorry, it's a really busy weekend for us") - no towels out, etc. there is a small hot tub - sorry, that's not exactly novel. There are two lounging areas. One with three chairs that look out onto... nothing, just a window with frosted glass that you can't see through. Six lounging chairs, and one small table outside that does have a nice view. (This is the only view in the entire spa). They have a small sauna room also. Nothing out of the ordinary, and not up to expectations for what is supposed to be a four seasons spa. On top of that, every single person in that spa was sitting/lying scrolling on their phones. In what world are phones allowed in a spa, let alone in a "clothing optional" hot tub room??! So I paid four hundred dollars for 13 mins of a facial massage (which WAS nice) and then sat outside at a random table for an hour. left quickly because there wasn't anything else to do to kill time. I just cannot believe that a place can charge that much for a service. Totally inappropriate, waste of money, do not recommend.

I loved the Spa at the Four Seasons Hotel in Baltimore. It's beautiful and very relaxing. The staff…read moreare kind and helpful and they were celebratory when they found out we had just gotten engaged at the hotel. My attendant was awesome and I felt very welcomed. My favorite part is the vitality pool, heated stone chairs, sauna, and lounge. It was great to relax with those amenities. Everything was extremely clean. The vitality pool/sauna area is separated by gender and clothing optional. However, phones are allowed, and while it is fine to have one in a robe pocket, phones should not be out when others are around, especially in an area like that. But that is allowed, so be wary. Our massages were fine, but nothing we would rush back to or pay for again. I'd want to try a body scrub or wrap, my typical spa service. I'd also love to visit in warmer weather and use the outdoor pool. I am very much looking forward to returning.

Regina was an absolute delight. Her studio is incredibly cozy, welcoming, and beautifully…read moredecorated, you can tell she puts real care into every detail and truly prioritizes her clients' comfort and satisfaction. I'll 100% be booking with Regina again.

The spa is lovely and calming. I enjoyed my 60 minute massage. I was able to schedule and reserve…read morean appointment using ClassPass.

I used to go to the nail salon next door and had not idea about this spa. My sister and I decided…read moreto enjoy our day off with a 60 minute massage and so glad we did. I was pleased with the service and plan to return.

My massage was amazing! The staff is very professional. It's also very reasonably priced. I left…read morefeeling nice and relaxed, can't wait to go back.

In town for a staycation and I wanted to treat myself to a massage. I came to my fellow Yelpers…read morefor help and I stumbled upon Zen. After reading the reviews it enticed me to make an appointment. My welcome upon entry was inviting, the space is very cozy with some pretty dope artwork. The employees will offer coffee, tea, water, or wine to help with your relaxation. My masseur for the service was Elaine and she was magnificent!!! She reassured me that I would be good in her hands and I really was. So delightful, pleasant, informative, and patient. This is a black-owned establishment and I only discovered that once I asked. Beyond met my expectations that I have to come back each time I'm in need of treatment or a self-care day. Highly recommended .... trust me!

The process to redeem the gift certificate is not clear and there is a lot of text communication,…read morewhich I was not a fan of, but beyond that it was a good experience. The massage therapist was great, and I really enjoyed my massage. I wish they gave you a heads up if you are not a member that it is a shoe free space.

Great experience! We were so impressed. I'm going back on my Yelp account (which I do rarely) just…read moreto write this review. Regina really knows her stuff and is an excellent teacher! Really made us feel welcomed and comfortable, and I have a whole new perspective on massages now.

to say that we loved our time being trained by Regina is a serious understatement. my husband and…read moreI were greeted with snacks and drinks when we entered and the most beautiful smile. Regina was great at asking the specific things we wanted to learn in our session with her. we both got an hour learning to massage the other and she wanted to tailor her teaching to our specific desires and needs. now, my husband and I have had couples massages (where we are next to each other) and individual massages before, but I honestly cannot put into words how wonderful it was to feel like I was getting a professional massage... from my husband. and to also know that I was learning how to massage him in ways that applies enough pressure safely (and I say that because she taught me how to do thai massage on his lower back). it was truly a beautiful bonding experience between us and something we can continue to use!! we actually plan on buying a massage table now and going back in a few months to learn more from Regina!! go see this woman immediately!!!!!! if you implement what she teaches you, I guarentee it can change your life :)

The ladies at the castle are amazing. I love coming to this place .It feels like home!read more

From the owner: We offer ionic detox foot bath, Reflexology hand/feet, Massage full body or chair, Mani/Pedi, Ear…read morecandling, Paraffin dip, Facial & beard treatment waxing, Supplements and more

I have been getting a facial once a month and I can tell you this has helped my clogged pores so…read moremuch. I bought a package and it is such a nice treat for self care to go to this spa once a month. Quality is in the service!

The worst service ever. Don't go there, please! My sis gave me a spa certificate, I called them,…read moregave the certificate number, and booked an appointment. On a day of the appointment I called again to confirm it. Then, when I arrived I was told to physically show the certificate, and I didn't have it with me. I was never told to have it with me on the day of the appointment, so I just threw it away. Next, when I asked if it possible to reschedule the service, so my sister will have some time to resend me the certificate, I was pushed to the door, saying that I have to leave now. The lady was very rude, and she refused to reschedule the massage and facial, that were already paid by my sister. Awful service!

We had a fantastic stay at the Four Seasons. Staff and service were exceptional. Our room was…read moregreat. It overlooked the harbor, so the view was lovely. Rooms are well-appointed and spacious. Bed was very comfortable and the bathroom was perfect. There was a crayon on the floor, which gave me pause on the cleanliness, though other than that, the room seemed very clean. There is plenty of storage, but I can always appreciate more hooks. We utilized the spa, which was awesome, and appreciated the in-room dining. Our in-room dining server was extremely friendly and funny, which was nice, though our breakfast order was extremely delayed. At least it was good, which is more than I can say for the hotel's other offerings. The hotel restaurants, while elegant with fairly good service, provided food and libations that were mid, if I'm being generous. This was a celebratory stay, and nothing ruins that more than inferior food, which we experienced. Valets were friendly and funny, though they forgot to extend our parking, so we ended up with a ticket (which was adjudicated, but still, not something you expect from the Four Seasons). Overall, I do think this is an excellent hotel and I am definitely looking forward to returning, though I will absolutely be dining and drinking elsewhere.

Took hubby to stay here over the weekend for his birthday and we had an amazing time. The hotel is…read morestunning and extremely clean. We self parked in the lot attached to the hotel and only paid $25 per day, which is pretty cheap compared to parking prices at the Philly location. The hotel is actually on the harbour, so the view is gorgeous and its easy access to all the things on the harbour. Check in was easy. Staff greeted us and even upgraded us to a balcony room. The room was beautiful. There was a large tub, rainfall shower, tv in bathroom mirror, separate toilet room, plush bed, min bar, robs, slippers, closet space, wall mirror, desk, chair w/ chaise, and nice size balcony with table & chair. The hotel sent up chocolate covered strawberries and a note for hubbys birthday, which was a nice touch. We visited the pool, which was breathtaking. Its a long infinity pool that overlooked the harbour. They have a bar/poolside restaurant and semi private cabanas. I rented a cabana for us and it came with prosecco, guac + chips, water, and a fruit platter. The guac was some of the best Ive had. We also ordered lobster rolls which were THE BEST ive ever had also. The pool staff was so kind and attentive as well. This hotel is literally perfect, especially for a staycation. The only things I did not like were the robes come in one size and run small. Also, I dont feel the cabana's are properly priced. I paid almost $500 and it wasn't really luxurious. When you think of the Four Seasons, you think top tier. The cabana was simply basic for the price. Could have been better. But aside from those two things, the hotel for sure lives up to its name. Forgot to mention, we ordered breakfast via room Service and it was amazing. The croussant waffle is life changing lol