Brought in vacuum guy was very honest and forthright in telling me that it would cost me almost the same amount to have it fixed then buy a new one. I have had the same vacuum repaired here once before and was happy with the service. read more

Great little shop! They've fixed by Kirby more times than I can remember. They always have the parts I need and they're super friendly and helpful. Highly recommend this business read more

BB was complaining about a smell that was coming from our Miele C3 compact vacuum (awesome vacuum for anyone wondering). I changed out the bag and filter, she said it was still there. I sent an inquiry to Shaun at Midway Vac & Sew and he said I could drop it off and he would take a look. After a couple of days, he said that all it required was a regular service (which costs 89). I picked up the vacuum, he replaced the filter and bag as part of the service. I haven't asked BB if the smell is still there but I heard her vacuuming away yesterday so it must be fine now. The only downsides would be that they have very limited hours (11-2 Monday through Friday) and only accept cash. But I am willing to concede on those two things considering Shaun seems to be very good at what he does. Would return here as well as recommend. Small private parking lot with ample parking. read more

My Dyson had a broken button. Fast honest and affordable service. Easy central location. Good communication.

Shawn fixed my ancient Singer sewing machine and serviced both of my vacuum cleaners. The sewing machine now works better than it has in years! All three were ready in only 3 days and the bill was exactly as he had quoted when I dropped them off. I'm very happy with his service and highly recommend him. read more

I was extremely disappointed with Midway Vac & Sew. When I called for an estimate to have my Dyson cleaned & serviced, I was quoted $60.00. When I dropped it off, I was also told that if it needed anything above the quote, he would call me first for approval. I left it there on Monday after being told it he would need it for 2 to 3 days. I never heard from him again. After 3 days I tried calling but his voicemail was "full". Finally I drove over there only to find a woman who told me she was not an employee, just a friend helping out & that the owner had gone on a "little vacation". I gave her my ticket & she found my Dyson & told me it was ready & that it would be $80.00. I advised her of the quote he gave me & she advised me that he must have needed a part for repair. I was not happy about any of this but gave her my credit card only to find that she didn't know how to work his credit square & I would have to pay cash. I am giving this a 1 star, but honestly, if I could I would give it a negative 10 stars. I will never use his services ever again! I have no idea what if anything he did to my vacuum. read more

Took in my vac as the brush stopped working. They got it fixed quick and cheap. Cleaned the whole vac, filters and all. Works good as new. Thank you! read more

I have spent too much time scrolling through videos online to try and figure out the issue with my dyson vacuum. I was almost to the point of purchasing a new one, but thought I'd find a professional to see about fixing the problem. Luckily, I found Midway Vac and within 2 days, they had cleared the clog and cleaned my vacuum. It was $89, which was way better than buying another $500+ vacuum! Thanks guys! read more

Although more difficult to find now, once you've been there you won't forget. Support small business! Repair first and only replace if needed! The turnaround time was 3 days!!! I am more than satisfied with prompt service, good work and reasonable prices for service and repair. read more

I called Midway Vac and Sew @ noon the day before Thanksgiving and was a bit frantic since my Dyson wasn't working and I was hosting my family the next day. Shawn was awesome and told me to swing in asap so he could work on it before he closes shop at 3pm. I got a call an hour later and he gave it a full service and got it fully functional. Just in time for Thanksgiving. Thank you! read more

One of the nice things about living in an apartment complex where people move in and out of a lot is that when these peeps hit the road, sometimes they can't (or won't) haul all their stuff away. I have been fortunate to be the recipient of many a brand new vacuum cleaner, (and sometimes even a carpet cleaner) from folks who just need to ditch some stuff. That's why a place like Midway Vac & Sew is so essential. Usually I will bring them a vacuum cleaner to do a cleaning or tune-up on & then it's as good as new. I am particularly hard on vacuums since all the pets my son and I have make messes-especially bird seed all over. Midway Vac & Sew is sequestered into a triangular corner in a strip mall directly across from the back Target Driveway. There is a young guy that bought the business a while back and he has an older gentleman that fixes all the vacuums. Fixing these is like an art-an acquired old world skill that probably goes unappreciated until yours breaks and your pad turns into a monstrosity! I hate this mall they are in because right behind is the place where all the homeless camp out, and when I worked at Boot World right next door-those guys were always urinating and defecating right by our back door. Just pulling up to the Vac & Sew brings back fetid memories of smells I would rather forget! Also the way the parking places are laid out-it is a very tight squeeze there. Still I am grateful that there is a near-by repair place like Midway Vac & Sew that manages to help me keep my place sanitary. read more

I'm a big fan of small business owners who give you more than you expect. Shawn, the owner of this vacuum repair shop took in my "vintage" Dyson a few days ago. Right off the bat he said if he could repair it the price would be within a narrow and fair price range. He did just that. He ordered a part, gave the machine a full cleaning and threw in a few extras i wasn't expecting. Low key, unassuming storefront with an honest and fair owner. Drive from anywhere in San Diego to get your vacuum serviced. You won't be disappointed. I sure wasn't. read more

Oh, where do I begin? Maybe with Caveat Emptor, let the buyer beware. While I really would like to like this place because it's a small business, its policies make it really difficult. The owner, who is also the sales guy, is a reeeeaaaallllyyyyy good salesman, I'll give him that. But as you're being blinded by the non-stop rhetoric about how fan-freaking-tastic Ricar vacuums are (and believing every word) you are forgetting to ask or even wonder about the return policy. You're so lulled into this business's sense of decency by the fact that they sell the best machines on the planet -- that you couldn't imagine that these same folks could have such an archaic return policy. So, I feel duped, and now I have a very expensive vacuum that I don't like. Why oh why didn't I just go get the $250 Kenmore Progressive canister with the Hepa filter that I had and LOVED. I will in a couple years after I get some of my "value" back. If this isn't a lesson in don't buy on impulse, I don't know what is. When you drive your old vacuum to Goodwill on the way to buy a new vacuum that's the first mistake. Take it slower! And be damn sure to ask about a company's return policy. Especially one that doesn't accept American Express which comes with buyer protection regardless of how bad a return policy is. Oh, and to sweeten the story, as he was exchanging the upright for a canister model (that was the only deal I could get) he mentions in passing as he's charging me yet more for different vacuum bags, "oh, if my rent and property taxes weren't due I'd have refunded your money." What??? As an aside to my FIVE HUNDRED dollar purchase, you say if the wind were blowing in a different direction you would have offered me a decent return experience? People, just go to Sears for things like home appliances. While the little stores are quaint and you would think they would almost provide more personalized attention, I found that it simply too risky if you have a problem. As a second aside, my husband does like the vacuum we got. And to that I say, "Honey, then YOU can use it!" read more

Our vacuum was becoming a little slow, but when the motor died I knew it was time for service. Read good reviews about this place, so took it in to Shawn. The vac was repaired in 1 day. There were some corroded wires and it needed a new roller. The vac looks and runs like new. Thank you Shawn read more

The owner Shawn was super helpful, got me in and out same day and was nice enough to only charge me for a clog instead of a full service. Saved the day and my wallet! read more

The guy who helped me couldn't solve my problem with my vacuum, but he was still very helpful and did all he could. Quick service and very responsive. read more

My 30 year old serger was in need of a tune up. Dropped it of at Midway and it was done in two days for a very reasonable price. It works perfectly so I took in my regular sewing machine and it was done the next day. Very nice owner, plenty of parking and just a few blocks from JoAnn's fabric store. read more

Great place to take your sewing machine! He was able to fix and clean mine and I was so happy. I have a somewhat vintage sewing machine and I wasn't sure it would be able to be repaired, but I was pleasantly surprised. Thank you Shawn for taking care of my "baby". Highly recommend him to anyone who wants detailed service. read more

My wife took our Dyson vacuum cleaner into Midway Vac & Sew. The vacuum had begun to lose suction and sound odd. As we just moved into our house and had been doing some renovation it seemed that there must be a clog somewhere. They said they would do a tune-up and take care of it. Fast forward a couple of days and we get the vacuum back after they did the service saying the cleaned everything out and it should work fine. The vacuum was not much better than before we brought it in and certainly not working correctly. After deciding to read the troubleshooting guide on Dyson's website I was able to locate the source of the problem in less than 10 minutes which is of course what I should have done in the 1st place. The guide walks you through cleaning filters, removing this tube, removing that tube etc.. I found the tube with the Sharpie in it, removed it and it worked fine. My wife took the vacuum back with picture of the issue and asked that we get a partial credit or refund as the work performed did not resolve our issue. Recognizing that they did do some work we did not ask for a full refund. They refused. Seems that new owner or old owner the pattern remains basically the same. Read the how-to's on the internet or take it somewhere else. read more

I took 2 Dyson vacuums in for repair. He fixed both vacuums but only charged me for cleaning them! And they both work great! And they were ready in 3/days! I would have given 5 stars but I never got a call that they were done. One of the vacuums, the older one, had been to another 'Dyson' repair guy in Clairmont but he didn't get the suction to work well. read more

My Dyson's front plate fell apart and I tried to put it on myself, but a lot more to it then I was willing to do. Midway took it all apart and put the new part on and cleaned the unit. Pretty quick as well. read more

I called midway vac & Sew first because they were the closest repair to me . I asked if I could have them take a look at the machine and let me know what was wrong so i could decide if i wanted to put the money into it or not. i asked if there was a charge for this and he said no. Left it there called the next day he hadn't looked at it he would call me, no call so every two or three days i checked back, same story, his attitude was always very gruff and annoyed at me for calling. I called some other repair places non of them charged for having a look one was in el cahon the other in clairmont and would take a week or so, so i gave it some more time. Finally after 13 days i called and said if he couldn't do it today i would come and pick it up, he said he would call me in an hour and a half. grumbling about everyone calling him on mondays. When we spoke he told me it was working i said what was wrong, he said i don't know, i serviced it and now it works. i said how much for that and he told me $69 I was shocked and told him i never authorized him to do that. He grumbled about people always expecting stuff for free said just come get it and hung up on me. I went in the next day a woman was dropping her machine off, i was tempted to say something but figured i'd see how this went. he pointed out my machine started giving me some bull about i just call him yesterday to which i responded youv'e had my machine for two weeks you never called back like you said and i never authorized this work. I started to walk out with my machine and he started yelling at me to put it back. at that poin not knowing what my legal rights were i said ok but i'm going to filed complaints against him with BBB & consumer protection. i went back in and asked him if he were the owner and what his name is and at that point he responded with "I wouldn't touch your ass with a 10 foot pole" WOW. From the other reviews i have read here I see I'm not alone, this guy has no business being in business when he appears to hate people so much. this was the most unprofesssional excuse for lack of a better word "business transaction" i've ever experinced. now he has my machine and i am trying to figure out what to do next. if anyone has any suggestions or would like to get in touch with me about this, please do. as for the one star rating that is way too high, i wish now i had warned that poor woman i saw leave her machine. this guy needs to be put out pasture, and not a nice one. If there is any justice or karma due this guy he's in for a rough ride. Ingrid G read more

attention midway vac & sew- i DO NOT appreciate being talked to like a stupid little girl. i am not stupid nor little. i was bullied so bad here that i left in a frustrated rage and with NOTHING accomplished. all i wanted was my serger re-threaded. simple as that. they refused to do this without giving it a total "service" that would be $70. no thanks. making the customer feel stupid is not a nice way to drum up business, boys. who's the fool now? read more

This is the best place in town!! Shawn really delivers on service and price. He gave me a quote 'range' and came in right on. He repaired my vacuum and went above and beyond and cleaned out the filters, too! You really couldn't ask for more. A little hard to find, but worth the effort. read more

After I picked up my STILL broken vacuum from Midway, I went to Ebey's North Park Vacuum and they had the part and replaced it in 5 minutes! and for 1/2 the price Midway quoted me! My vacuum works fine now. The guys Ebey's said there are a lot of people telling him the same complaints about Midway. They only want to sell you a new vacuum and are not an honest and efficient repair place. Don't go to Midway, go to Ebey's! read more

This place has been my go - to vacuum repair and purchase store for decades. With my pets, I'm hard on vacuums. They are super friendly and extremely knowledgeable in what they do. I recently took my vacuum there thinking it was completely dead. They could have easily convinced me to replace it. But they called the next day and said it was ready. All new parts. It works like a charm. I'm very happy! And affordable! Thank you for excellent service. Darlene B. read more

If I could give Midway Vac & Sew negative stars, I would. I made an e-mail inquiry via their website requesting a price for a belt replacement and general tune-up for my vacume. A few days later I received a response stating that the entire service would cost $35.99. Today I lugged my vacume to the store and was told by the man behind the counter that the same service would cost $69.99. I explained that I had a received an e-mail stating otherwise and he said, "I've been runnin' this place for three months now and haven't sent an e-mail," to which I responded, "Okay, but someone must have, and they said that this service would be $35.99." He proceeded to call someone and ask if he'd replied to any e-mails, to which he said "no" as well. I didn't have my phone on me so I told the man I would like to bring back the e-mail to show him and his response was "That seems like a lot of effort for an extra $30." Honestly, 70 bucks doesn't seem outrageous for the service however on principle, I will certainly not be using Midway Vac & Sew. When I got home I looked at my e-mail to double-check that I had contacted the same business. It WAS Midway Vac & Sew who quoted the $35.99 price, only to practically double it when I walked in. Can't help but wonder if my "girly" (for lack of a better term) appearance and the fact that I am a woman had anything to do with this quote. Unfortunately, I feel like over-charging can be commonplace when it comes to services that are very specialized. Anyway, this place is terrible! read more

Wish I had read the reviews on yelp before I took my vac cleaner there for service. I was told it would take two days for service. Waited five days and did not hear back. I was in the area this morning, so i thought I'd check to find out if the service was completed. The man behind the counter told me service would completed that day and he would call me. When I didn't hear back I called. His response was "are you kidding me?" As you can imagine, my response was about the same. I I reminded him of all that had transpired up to this point and he stated I could pick up the vac in two days (two more days) . I feel like my vac is being held hostage and that I'm doing this shop a favor for giving THEM the business. I fear for the outcome and will update my post when/if I get my machine back. read more

Very nice young man, whom I trusted immediately. He even came out in the rain and carried my vacuum in for me. Repaired on time and is as good as new. Highly recommend! read more

Good store and customer service. My sewing machine wasn't working so hot around Halloween and I need my costume made, so I went to Midway S&V and they got me up and running again. read more

So glad this niche of a business is still up and running as it has now been under new management for a while. Shawn is highly approachable, open, and passionate about his work and customers' needs. What is even more noteworthy is his willingness to go the extra mile to provide you with what you truly need at a fair rate. Shawn's warm and assuring demeanor is also refreshing in regards to this line of business. I hope Midway Vac and Sew keeps on going strong and long! read more

Like many others, I'd give it negative stars if I could. I dropped my vacuum off on 7/13, having been referred to this repair shop by Riccar. One week later, he still hadn't looked at it. I should have gotten it then, but i was getting ready to go out of town... Get back, call, "the part hasn't come in yet, it will be ready Tuesday". Call again last Friday- 'It's on the bench, I'll call you when it's done". Just called again "it's on the bench." Starts harassing me about bothering him. So I'm going to pick it up. We'll see what I get. Also, I don't know about any "new owner". read more

Brought vacuum in, got a general service, and when we still had a problem they replaced a part to fix it on the spot at no further charge. This place stands by their work! read more

I bought my wife a 50'-60' vintage sewing machine so she could start making some of her own clothes (she's kind of a hippy). But when I got it home, I took a look at it and it looked like it might be missing some parts. And it definitely needed a tune up. I was referred here by some friends that have used this place before. I checked the reviews and wasn't sure I should risk it, but they assured me it's not the same people that used to run the place. So I took in and talked with Shawn. He said it might take a little while to locate the parts and if he wasn't able to find them he has someone that can fabricate just about any part if necessary. I thought that was awesome. I told him to take his time with it and call me if he was going to have to spend a fortune to bring it back to life. The only call I got was to tell me it was finished and to come get it.. It came in way under budget too. My wife and I are very happy with the service we received and will be back if need be. Thanks Shawn. read more

I've been going to Midway Vac and Sew for many years. I follow them wherever they go because they ARE THE BEST!! Shawn has always taken such good care of me. I have a commercial vacuum that I use for my business, and I know if there something that goes wrong with it he's the first person that I will take it to. read more

Brought in my dyson late in the afternoon last week. Vacuum wasn't turning on. Sean had it ready for me the next morning and sucks better than ever. In the process of moving and was a huge help. Definitely would recommend and thanks again! read more

The actual work on the vacuum seems great, but if you are trying to get there to drop off when they open or close don't count on it. I tried to drop off in the AM on Saturday a couple times at 930ish (posted open at 900) and they were never there. If you are trying to pickup after work don't count on it they always seem to close early. Vacuum seems to be in working order now, so they do great work. read more

Recently I purchased a Ricor Starbright canister vacuum from Midway Vac & Sew. It was a floor model and came with no warranty except that offered by the shop (5 years on the motor and 2 years on the parts). After using it at home for five days, I realized that it was too heavy and awkward for me. I tried to return it and was told by the same salesperson who sold it to me that he would not accept it back for store credit with a 15% restocking charge, as stated on the receipt that I signed when I purchased the vacuum. The reason given was that he needed the sale in order to pay rent. He did refund, at my request, the cost of filter bags which I had ordered but not yet received. I wanted to support a local vacuum repair shop which is why I chose Midway Vac & Sew in the first place. After they checked my broken Miele, I was informed that I would need a new motor and that it would be better to buy a new American made vacuum from this shop. I then gave the salesperson two opened boxes of Miele compatible filers (each box had one filter removed) that I had previously purchased from him. When I returned to get credit for the Ricor Starbright, I asked for these filters back. He had already sold them to someone else. He also stated that he had contacted Miele to see if he could find a motor so the Miele could be refurbished, which to me implies that had I not picked it up, he was going to try to repair and sell it. This is very poor business. I am now the unhappy owner of a Starbright vacuum. I feel very stupid for making such a major investment in something that did not come with a better warranty and return policy. I will drive 26 miles to my favorite repair shop in Poway in the future and will not recommend this shop to anyone. If they go out of business, I can see why. read more

Great service from NEW OWNERSHIP. Old reviews from previous owner are dragging this 5 star repair shop's rating down. Look at reviews from last two years for accurate appraisal. Just had my sewing machine repaired in 24 hours. Polite owner, reasonable pricing, easy parking. read more

I needed an old Dyson and a "not as old" Dyson repaired and I was a bit worried about the price and how long I would be without a vacuum. I didn't need to worry at all as Shaun quoted me a low price for both vacuums and he was done in only a couple of days. Both vacuums work fantastic! I am very impressed and highly recommend Midway Vac. read more