I can't say enough good things about Thu Nhan "Tutu" Ho at Ferguson. I contacted her needing a…read morereplacement for a damaged floating shelve -- not exactly a fun situation and completely our fault-- and Tutu turned it into a genuinely pleasant experience. She was so sweet and thoughtful, taking the time to really understand what I needed and making sure everything was taken care of. You could tell she actually cared, not just about getting the order right, but about making sure I felt good about the whole thing. If you're visiting Ferguson, do yourself a favor and ask for Tutu. She's the kind of person who makes you want to come back!

I have to say with the exception of Cassie the whole experience wasn't great. We first started off…read morewith Chuck who when I didn't agree with his design input treated me like I was a mere peasant. I didn't feel listened to and when I knew what plumbing would work in my building. By the way Chuck my inlaws bought a fancy fridge from you and this is the way I was treated. No thanks. I did end up purchasing my plumbing supplies from Cassie, but realized that they wouldn't meet my needs. Easy to return, but come on a return penalty! Um no thanks. Out of principle I did return everything I could and purchased the same items from another vendor who was less and happily took my returns no questions asked. This is the last time doing business with Ferguson especially now that I know their return policy is terrible.

Bought an open box Bosch 500 series fridge at a nice discount. Thanks to Jesus and Sergio at the…read moreKearny Villa store, and to the delivery crew (Chester and another gentlemen, didn't get his name). Great guys, were very thorough with the delivery checklist and definitely wanted to ensure we were satisfied with our purchase. Will for sure keep Aztec in mind for our future appliance needs. Shout out to Adrian at the Morena store for helping us out as well with the transaction logistics. Cheers!

Bought a kitchen aid dishwasher, it stopped wrk soon after i purchased it ,when thru kitchen aid…read morewarranty, they have been out here 6 times ,u have to be home from 8 to 12 time iis valuable to me ,and today Saturday i mist my granddaughters first softball game to be here ,all day job .also it broke 2 days before Christmas and the got here 1-23-26 lots of hand dishes. I would think they would just bring me a new one ,thats two easy .they would much rather waste my time .and im not sure once he puts it back together if its going to wrk

I am so pleased with my kitchen cabinets. We moved into our home about a year and a half ago and a…read moreknew that cabinets with glass were my #1 priority. I called Pacific Kitchens in Clairemont Mesa and I spoke with Lynn the office manager. Lynn scheduled my appointment within a few days and Keith arrived on time and measured and explained everything. I said sign me up and have been so happy with my new cabinets. Tom is the main man at Pacific Kitchens and what a jewel! If you have a question or a little fix it up Tom is Johnny on the spot and what an expert Tom is!! All I can say is Pacific Kitchens in Clairemont Mesa are wonderful!!

Upper Management Change Jan 2025, License subject to cancelation after 4/2/25, Poor quality…read moreworkmanship and even worse customer service. The company under this new upper management only cares about collecting their payments, not about quality work and customer service. PLEASE GO SOMEWHERE ELSE IF YOU WANT TO HAVE A GOOD EXPERIENCE AND BE HAPPY WITH YOUR KITCHEN!!! I contracted with them to reface my kitchen, and I have the following issues: * The cabinets do not match the bases. They even agreed with me and asked me for a paint bid, but then decided that they do match. * The laminate on the bases is already delaminating and it hasn't been a year, in some cases hasn't even been a month * Poor quality parts were knowingly used for warranty work, which resulted in them telling me they would need to come back before they ever even finished. At this point, I think the poor quality workmanship and use of broken materials is intentional. Additionally, they make it very difficult to get work done in the afternoon, as they state they only work until noon. See attached: Statement of information that details the change in management that took place January 2025 Screen Shot from CSLB License Board detailing that their license (639021) is subject to cancellation if a new qualifying person is not replaced by 4/2/25. Screen shots of emails for them requesting a paint bid and then stating that everything matches. Text messages with the now CEO and CFO detailing that installers only work 5 am to noon. Picture of the mismatch from the cabinet to the base with THEIR sample that also shows that the laminate doesn't go all the way to the top of the base. Picture of delaminating base.

The service provided by Gifted Green at the Pacific Sales La Jolla store has been extraordinary…read more We remodeled our home and we are so happy we found Gifted to guide us through the process of selecting so many items. He has so much knowledge of what is available. And he has excellent taste. He also provided options and answers whenever we had an issue with our contractor's mishaps. He has been our go-to person for ideas, selections and solutions. And the prices were the best ones when we compared them to other stores. If you need to purchase almost anything for your home, call Gifted Green at Pacific Sales La Jolla. You will be very happy you did.

I have been looking for weeks and have been overwhelmed and discouraged. I walked in to Pacific…read moreSales and was greeted by Gifted, the Manager. He was great! Very knowledgeable and nice. He went over options with me, pros and cons, and some promotional details. They have it all, Sub-Zero Wolf, Miele, Monogram, you name it. I never get a new credit card, but they had a great deal making it a no brainer. I highly recommend Pacific Sales, which is Best Buy, and will come back to work with Gifted for future needed items. This is your one stop shop for your remodel!

Our washing machine was having issues, and Vlad responded right away on a Saturday. He was able to…read moreget a technician to our house that same afternoon, which we really appreciated. Vlad was knowledgeable, transparent about repair costs, and took the time to explain our options. In the end, we decided it made more sense to replace the machine rather than repair it. He even recommended a replacement model that we ended up purchasing (he really should have affiliate links!). We had a great experience working with Vlad and his team and wouldn't hesitate to call them again the next time we need appliance repair help. Highly recommend.

I called Best Appliance Service on a Saturday when my washing machine stopped working. I was…read moresurprised when Vlad responded immediately and came out the same day. He was upfront, honest, and transparent from the very first conversation about costs. I hate dealing with home repairs because so many companies take advantage of women, but that was not the case with Best Appliance Service. Vlad spent over an hour diagnosing the issue and could have easily pushed a costly repair. Instead, he recommended just buying a brand new washer based on what it would cost for him to fix it. He even fixed my microwave door, charged only the diagnostic fee, and followed up by sending links to washer recommendations. Finding a trustworthy business in 2026 is rare, but Vlad was honest, kind, and professional. He communicated clearly and truly went above and beyond. I will absolutely use Best Appliance Service again for any appliance repairs in the future.

I was always overcharged and annoyed at poor service for any of my appliances, that was until I…read moreused Fix-it Pro Appliance Repair. Washer/Dryer and Fridge all fixed quickly and affordable. Quick response as well so I didn't have to listen to crappy music on hold for 45 minutes and get transferred 4 times. I highly recommend this service for any and all appliances 10/10

I reached out to 3-4 different places about fixing our donut machine, and this was the only one…read morethat said they could do it. Artur, the technician, was very thorough and explained clearly why the machine wasn't working. His English isn't perfect, but he made sure I could understand everything. The replacement part had to come from China, which took about two weeks, but during that time he kept me updated regularly. Once the part arrived, he tested the machine multiple times to make sure it was working properly before giving me the final estimate. Considering the amount of time and effort he spent, the price was very reasonable. Artur isn't just skilled with donut machines, he also works on refrigerators, dishwashers, ice machines, laptops, and more. You can tell he's been in this field for a long time and really knows what he's doing. I'm very satisfied with the service and will definitely call them again if I need help with any equipment in the future.

They do a great job on the upsell making promises. But once the sale is made, we had a very…read moredifficult time getting schedules and return calls. I had to call numerous times to get a response, even though they stated they would call back with the information. Delivery took a long time to recieve the item and it was pretty much dropped off and the delivery people just walked away. The time getting a response and the delivery did not live up to promises and expectations.

Went in here looking for patio heaters, and was disappointed with their offerings. 1) They had…read morenothing on display. 2) Everything on their website says "call for pricing". Rather than call, we went to the store. Once there, the employee didn't know and he had to call someone at corporate or whatever for the answers. Despite advertising that they sell heaters, they really don't so save yourself some time and look elsewhere.

Two year old Whirlpool Dishwasher was not draining. After searching and searching for a reliable…read morepro, I found Appliance Care Experts. It was easy to book an appointment, and Tan came out and did the repair rapidly and with great expertise. The dishwasher is now draining, and I could not be happier. Very professional, prompt, easy to interact with. Plus, I thought his pricing was very fair. Thanks Tan.

Tan scheduled an appointment with my tenant to look at fixing the oven not heating up. He…read moredetermined the problem and contacted me with parts and labor costs. The cost also included replacing a clip to hold a stove ignitor. I approved the total repair cost and he ordered the parts and scheduled a final visit to complete the repairs. My tenant was happy and I was relieved to have the stove and oven fixed with minimal hassle.