Wouldn't give an estimate for pool installation unless he received a service call fee. I ended up hiring pool time, because they came out and gave an estimate and it seemed good to me. I understand that your time is valuable, but I hope that you're making enough money to pass on a full pool equipment installation because you're too stingy to give a free estimate. We spent 5500 on all new equipment. It seems like a few "free" estimates would pay for themselves. read more

Mike truly cares about his customers. He is proactive on pool maintenance, thoroughly screens his employees, and is just a nice guy. We don't worry about our pool being ready for swimming when we are! read more

Thank you for the AMAZING pool service you and your team provide us. Your customer service is top notch. I really appreciate the attention to detail on our pool and the quick communications anytime you guys detect the slightest of issues with our pool. It is a great peace of mind knowing your team is servicing and monitoring our pool each week. I highly recommend your services to all my friends who have pools. Thank you Mike and Team for everything you guys do for us! read more

I manage a large hotel for Marriott in Sacramento. I was called Mike on the recommendation of AquaStar Pool Products to help us with a drain issue we were having. Mike returned my inquiry immediately and set up an appointment to see me the next afternoon. He was very professional and I with in the first few minutes of talking with him about our issue I felt confident that I was working with the right person. He was very honest, up front about the cost of the repair, explained the scope of the work, and completed everything sooner than expected. On top of all that Mike then went above and beyond to show me some pool tips to help us keep our pool cleaner and clearer. Mike is easy to work with and his rates are excellent. I highly recommend Mike the Pool Man and will continue to use him when ever any of my hotels have the need. read more

Honest guy who is very thorough with his work, carries quality parts/equipment, and stood behind his work after the job was done. I am typically a DIY type person but had a fairly complex set-up and glad I hired Mike to replace my pump. Will definitely call again should I need help. read more

We had a rust spot on the bottom of our pool, which was caused by rebar coming out from underneath. We had a similar spot before that someone else had already patched up, but it did not take. While we just had the work done, we have full confidence that this time the fix will actually hold. The quality of the work was noticeably better than the last person we used, and Mike was very professional, fast, and had reasonable prices to boot. We are very pleased with his work, and gladly recommend him. read more

We are a new customer of Mike the Poolman. He was recommended by the previous company that provided our weekly pool service. We had a bottom drain cover that had a cracked off piece that concerned us from a safety perspective with 2 small kids. I contacted Mike and he was very responsive in getting back to me almost immediately with some questions to help him ID the type of drain cover we had. He explained the available options, and was at our house within 2 days and had all three if our drain covers replaced with new VGB compliant covers. It was a pleasure to work with such a knowledgeable individual who was so responsive to our needs. We will definitely call Mike for any future pool service needs. read more

As a new pool owner I called Mike, thinking alright, all I wanted was quick tutorial on how to use my equipment, check the chemical balance of my water, give me some advice on any repairs and I'll do the rest myself...That never happened - Mike's been servicing my pool ever since . He is knowledgeable, friendly, and his more than competitive prices (trust me I looked around) are matched with a level of service and expertise not found these days. read more

We use Mike and his team to replace outdated and unsafe pool and spa drain covers for our clients. Their response is prompt, the job is always done right, and the price is more than fair. Being in the pool industry myself, I respect and admire a company that exhibits both integrity and competence. Keep it up, Mike! read more

I recently had an issue with my spa heater cycling on every day. I contacted mike to repair it. His schedule was full for a few weeks, but rather than make me wait, he talked me through the issue on the phone. We had it fixed in 5 mins!! No waiting for two weeks and no charge. Unheard of in today's world, I am very appreciative to have Mike here in Folsom. Great guy, great service. read more

"Due to our location we don't have access to Mike's weekly pool service but he is the only one we'll call for repairs/problems. Simply put... Mike is fantastic. I can't tell you how refreshing it is to meet an owner of a company who tells you what's wrong and gives you options on how best to handle it with your resources. He's professional, meets his time-lines and stays in the agreed budget, which is vital in this economy. Since Mike repaired our pool all I've seen in our backyard is a family pool filled w/blue sparkling water." The Edwards Family- John, AnnMarie & Kyra, Sacramento read more

I contacted Mike via the internet, he called me back in about 20 minutes. I told him I was having some minor issues with my pool pump drain and a few loose tiles. Instead of offering to come out and fix the pump and the tiles, he told me it was easy enough to do by myself. He explained how to do it over the phone, and said to call him back if I had any problems. The problems are now fixed, and I found a pool service professional that I know I can trust. Will definitely call Mike anytime I need pool service. read more

I called Mike because my 19 1/2 yr old pool heater was having some issues and with a recent re-location of the pool equiptment, Mike was not able to access the heater for repairs. Within 1 wk of contacting Mike, my new pool heater has been installed and I am able to use my spa. Mike is an incredibly nice guy who is very knowledgeable on all aspects of pools. I strongly recommend him on any pool issues you may have. read more

Mike the Poolman is one of the most dependable and trustworthy businesses that I've had the pleasure to hire. Mike is an exceptional communicator and responds very quickly to any concerns. I hope he never retires...don't know what we'll do if he does. read more

Mike was referred to me by a neighbor when my heater went out. He came out to look at the old heater and recommended replacing it, which I agreed was necessary. Mike provided an fair estimate and was able to do the job within a few days. The installation went smooth and my new heater was up and running the next day. Mike spent additional time explaining the set up to me and trouble shooting unrelated issues. I highly recommend this local family owned business that values customer service. read more

This review is from a unique perspective. That of a competitor. On occasion my large swimming pool service company has referred our customer to Mike The Poolman for a repair when we have been back logged so the customer could receive quicker service. He has always acted professionally and taken care of MY customer with quality work. He has never attempted to convince the customer to switch to his service. Mike is knowledgeable and ethical and I have high respect for him. read more

We had hired Mike Stinson to perform a simple task of piecing in PVC pipe to our pool's filtering system which leaked terribly. I ended up repairing the leaks myself. Mike was very insultive to my family and was more interested in upselling our equipment then to perform the task at hand. When attempting to collect the money for his services he insulted my wife and myself for no reason. Not only do I not recommend this company but I strongly suggest that if you have ever had work performed in the past by them you should have a professional inspect his work. read more

I'm more than annoyed that he installed the wrong sized pump (way too small) on my pool. Then he still charged me a $75 service call fee to come back the very next week and tell me he had no idea why my pool wasn't getting clean. Will not recommend nor use his services again. read more

I called him for a quote and he talks like a bad used car salesmen and is super cocky. Hides the fact he charges $75 just to give you a quote for what would amount to a $5-8k job. read more

I am a military member who is about to be deployed to Afghanistan for my third deployment. I appreciate Mike the pool man very much. He has always been there with dedicated service. As I leave my family for a year I can trust my pool service will be perfect. I can't say that about my cable service or my lawn service. read more

I was having problems figuring out how to program my newPenatair Variable Speed Pump for my pool and using my Jandy . I live in So. Ca &emailed him out of the blue. He emailed me back with his number and told me to call him. Mike spent over 1 hr on the phone with me and told me how to program my Jandy Aqualinks RS.He happened to just come back from vacation, had a downtime,be at home Depot goofing off and was so helpful. I had spent hours and hours with Pentair, Jandy, &Leslie's pool supply trying to figure how to program it with my solar heat panels. I even offered to send him some money for his advise &he refused.If only I lived in southern Ca, I would love him to service my pool.Use this guy, he's was so nice&helpful. He even told me I could call him when I installed my Flow meter and solar temp monitor. Can't say enough good things about this guy. read more

I have been a customer for a about a year. Mike and his team are awesome. They are always on time, professional, and honest. His prices are very reasonable and our pool always looks great. Anytime I have a question or concern, Mike is always quick to reply by phone and email. read more

Mike and his crew have provided us with consistently good weekly service. In addition, we recently had a problem with our system involving a suspected line clog. So, Mike came out to the house, quickly diagnosed the trouble, and had everything back in fine working order within a half hour. AAA+++ read more

I highly recommend Mike the poolman. He repaired an underwater light in my pool a few years ago and the light is still working fine. He also gave me some free pointers on fixing my pump that recently started leaking terribly to the point that the pump lost it's prime and was running dry for awhile. Turned out to be a shaft seal that I was able to replace myself after some serious effort and good advice from Mike. read more

Disappointing. While the owner seems to have knowledge about the business, the main part about customer service and common courtesy doesn't exist. The attitude seems to be that you need him, more than he needs you. Arrogant. Buyer beware, good luck to the next customer. read more

Mike the Poolman is super knowledgeable, very responsive and performs quality work. Whenever I have a pool issue that I can't resolve on my own... I call Mike. Mike is always good for quality advice and a fair price if he can't help you troubleshoot your problem over the phone. I highly recommend Mike the Poolman! read more

Mike came out and solved the pool issue in 1 visit. Great job. He talked in laymans language and did not oversell or add on services that were not needed. Pleasant to work with. read more

Mike has serviced our pool and spa system for over a year. His communication is outstanding and is very professional. I highly recommend him if you need work on your system. Dont have anyoneone else work on your system. Class act! read more

Mike came out the same day I called regarding a pool plumbing pipe leak that was squirting water everywhere. He gave me his very reasonable estimate and said he would be back the next morning and he was bright and early. He brought the parts and did an excellent job on the repair. It looks better than new and works perfect. I would recommend to everyone! Thank you Mike!!! read more

I just want everyone to know how nice it is to have a resource like Mike available to answer all of my pool questions. Mike replaced my pool pump last year and that could have been the end of our transaction, but no. I have sent Mike numerous emails since then and he has always answered them in a timely fashion. A lot of businesses wouldn't want to be bothered with questions, especially after a job has been completed, but Mike is always available to answer all of my stupid pool questions. Please consider Mike for any of your pool needs. read more

I am so happy to have found someone as reliable and knowledgeable as Mike for all my pool problems and repairs. Most other pool companies would not respond to my calls but Mike quickly responds and tries his best to promptly fit you into his schedule to look at your pool. Many times he answers questions through email, saving the customer money. He is very honest and is always pleasant. I would recommend Mike to anyone with a pool. He's the best! read more

MIke is definitely the "pool tech" expert. He helped us clean up an electrical mess where others had failed. Mike is highly recommended for pool control advice and troubleshooting. On top of that, he responded to our messages over the weekend and typically responded back in less than one hour. I can't see using anyone else at this point, thanks Mike! read more

Mike did a great job with our pool repair. He was very professional and was very prompt. He very clearly communicated what was needed and the costs associated. He was recommended to us by another pool repair person who did not hold the right licenses to do the work Mike did and I am very glad we met him. read more

I started service with Mike the Poolman 3 years ago when I purchased my house not knowing anything about pool maintenance and servicing. Mike installed new equipment at my request and has serviced the pool in an outstanding manner the past 3 yrs. The few times where there was a minor issue with the equipment Mike responded quickly and resolved the issue at no charge. Most importantly he told me 3 yrars ago I would have a drainage issue onto my pool deck and into the pool from my flower beds and recommended I come up with a drainage solution so during a wet year like we are experiencing this winter I wouldn't have a problem. Boy am I glad he gave me that advice as I would have had a complete mess this year had I not installed mitigation measures in the flower beds. Thanks to Mike and his advice my pool looks great as always and is ready for the coming swimming season. Thanks Mike for a job well done!! read more

Search no further. You will be pleased to have a knowledgeable and sincere contactor with your best interests in mind. I contacted Mike based on his long outstanding reputation and skill to assess my complicated pool light issue. Unlike other companies that I attempted to use prior to meeting Mike that never returned a call or just didn't show up for a scheduled appointment, Mike was easy to reach and follow-ups were prompt. Our breaker was tripping after turning on the pool light for 10 minutes. Mike arrived promptly at our scheduled time, performed a thorough assessment, including validating that the GFI was working properly to ensure our safety, and identified the issue with one of the light fixtures. He provided a fair quote to repair, in which his consultation fee was deducted, and had the fixture replacement completed within several days. Mike made it such an effortless experience for me. I would recommend his services before any other without hesitation. read more