I can't say enough about Scottsdale Car Care/Speed. Carl and Chris took care of me from the minute…read moreI walked in the door. I had a special project in mind and they help guide me and acquire parts needed to achieve. There was a bit of fabrication needed, and they did FANTASTIC. It looks like an OEM part. I couldn't be happier. They nailed the timeline, even on custom work, and that is impressive all on it's own. I will take all of my projects here moving forward!

I had an awful experience with this shop. I originally took my car in to have a steering stabilizer…read moreinstalled. The check engine light had also been on in my Jeep, so I had them check that out as well. It was Friday when they told me they could order the part my Jeep needed to be delivered by Sunday. They asked if I could prepay for half of the part/services, so I did, which should have been the first red flag. They told me to drop my car off Monday morning, and it would take around an hour - an hour and a half to install. I dropped by car off around 8:00 a.m. I finally called the shop back around 12:30 because I hadn't received an update. I called four times with no answer, then left a message. When they called me back, they said the part would actually be delivered Wednesday, which surprised me because they should have told me when I dropped my car off that the part didn't arrive Sunday. They said they were talking to the dealer to try to get the part sooner. I asked for them to call me back with an update. They still didn't call back. I had to call again. To which they said the part was actually showing up wrong on the website, and I needed a different part, and there was going to be a price change. I said just order the part, but if it can't get done on Monday or Tuesday morning, I'll have to pick the car back up and have it installed another time. They said they would call the dealer again to see when the correct part would arrive and call me back with an update. Yet again, no call back. I finally called again around 4:30 p.m. and asked for an update. They said that the correct part is actually a kit with 20 different parts that I should just source on eBay because it would be cheaper. They were zero help. I had to call for an update every time. Each time, they told me something different. It just seemed like they were lying on top of lies and could not keep up. They seemed to have no idea what was actually going on with my car, and they had multiple opportunities to be honest. When I picked up the car, I expressed my concerns about the situation. My car was in the shop for over 24 hours for no reason, I paid for ubers, and pre-paid for this service all for nothing. Their reasoning for not giving me updates was that they only had one person working in the shop. He also became defensive and said "Did I not leave you a voicemail??" Yes, you did. But that was after I called 4 times asking for an update. These people don't know what they are doing, and they have horrible customer service skills. I should've said no from the beginning when they asked for payment upfront. And before they comment and say "we don't have records of you in our system" the car was under my husband's name, Wyatt :) EDITED: The shop reached out to clarify my concerns. As indicated in their reply, I asked how the fact my car is a hybrid was missed considering I told them it was a hybrid, and they stated in their reply that is the root cause. Their response was that the dealer gave them two options and they ordered the somewhat readily available one. AKA they didn't check to make sure it would work with the hybrid. Yet another instance of inconsistent communication and incorrect information provided in their reply below. The root cause was not the vehicle is a hybrid. It was that they didn't pay attention. Also, since they want to talk about phone records, mine show the following: I called at 12:15, 12:20, and 12:25. I left a voicemail. I received a call back at 12:49. I called immediately back at 12:50. I had to call again at 1:26 for an update. They didn't call back until 3:19. I had to call again at 4:20 p.m. This is consistent with what I explained above. Their pettiness just goes to show they only care about their image and not their customers or their vehicles.

Thank you so much to Sean and Nate for getting my vehicle fixed and back on the road again so…read morequickly. Whitey's has not only integrity but excellent customer service....

Whiteys response to my review was disappointing, claiming their costs were half of what I put in my…read morereview. I had an estimate in my hand that coincidentally tied to what the mechanic told me the cost would be. Nothing like making a bad review worse

Carol and I are long time customers and recommend John Jay Automotive to others. Your thorough and…read morecourteous work on our cars has always been a source of security for us Recently we had a brake problem and you solved it with exemplary integrity. We recommend John Jay Auto with gratitude for work of the highest standard...Bill and Carol H

Truly, if I could rate more than 5 stars I would. This place makes car issues feel so much less…read morestressful. They never over charge, they always are honest, they have the best customer service. They are the best and I will ALWAYS take my cars here.

Found JDs on Yelp and picked them based on reviews and so glad I did. I needed a second opinion on…read morerepairs the dealership said were critical for my car. The dealership told me I needed $30k in repairs on my 2019 car and sure enough the guys at JD said the dealership was full of it. They were so honest and thorough and told me to bring the car back in a few weeks to triple check all is fine with my car. Will forever be recommending JD's.

This place is great, I bring my old truck and my new one.. I'm a retired mechanic and only bring my…read morevehicles here

Charlie and his team were kind, efficient, and very fair pricing. Will definitely be a repeat…read morecustomer.

Great service. My transmission repair was completed successfully and my car is running much better…read morenow.

What can I say, the technicians at Marshall's are the absolute FINEST! Excellent and timely…read morecommunication (start to finish), total transparency, quality work, as well as their "over and above" customer service...that's what you can expect to receive as a Marshall's customer.  As an out-of-towner, they were more than accommodating and communicative in servicing my vehicle. They were even kind enough to recommend Sun Valley Auto Glass to fix my dinged windshield. Thank you!

Marshall's Service is the best auto repair experience I've ever had. I completely trust Patrick,…read morethe owner. He takes the time to explain everything clearly so I understand what's going on with my vehicle. I brought my car there three separate times after the dealership looked at it, and each time Patrick fixed the issue honestly, professionally, and at a very reasonable cost. I truly appreciate his integrity. Many of the items were not needed to be done that the dealers said were necessary. It can be stressful bringing your car in, especially as a woman, because you worry about being taken advantage of. Patrick is patient, kind, and very helpful. I'm so grateful I found an honest auto service I can rely on. I highly recommend Marshall's Service to anyone needing car repairs. They have absolutely earned my trust.

Easy going, Good prices, friendly people, quick service! Car drives like a charm, will be back!read more

From the owner: Welcome to Formula1AutoBody — your local, honest, and reliable auto repair team right here in…read moreScottsdale. We’re committed to providing quality service, fair pricing, and making sure your vehicle is running at its best. Services We Offer: • Diagnostics & Check-Engine Light • Brakes & Suspension • Oil Changes & Maintenance • Engine & Transmission Work • A/C & Electrical Repair Stop by, give us a call, or schedule your appointment today! 811 n Scottsdale rd. | (4802145385) Your neighborhood auto experts — here to keep you moving.

Had a really good experience with Bridwell Automotive Center in Scottsdale. Brandon was extremely…read morekind. Austin responded quickly and communicated efficiently, and Steve always took the time to explain what was needed and answer questions. What stood out most was the overall atmosphere. Everyone was welcoming, smiling, and genuinely seemed in a good mood. From the moment I walked in, the environment felt professional while still being friendly and comfortable, which honestly made the whole repair process a lot less stressful. I genuinely felt taken care of instead of rushed or left in the dark. The communication, professionalism, and customer service all stood out to me. Really appreciated the experience and wanted to give credit where it's due.

I will definitely take my car back to Bridwell's! My car broke down on Sunday and they let me have…read moreit towed there and immediately started to assess and work on it come Monday. They are very knowledgeable, friendly, and fairly priced for the work they do. They are also a full service station, so if you need gas and you do not want to pump, go there!

Everything is amazing. Take your car there and find out. Keith has always treated me right. Always…read moreso helpful and willing to answer any question.

A M A Z I N G. Great people, great service and highly recommended. My 92 year old mum loves her…read moreolder car and has found a place that will take care of it and her.

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.