I brought a washer dryer combo from them didn't use the thing the frist month I love the washer but the dryer not shi?? You have to take the clothes on and hang them up the guy who sold it to me said it was a good combo he lie and now I had it for 3 months and can get anything done about it I will never buy anything else from them please dont buy the washer dryer combo it not any good now I can get any help read more

I bought a matress and box spring from Mikes store with a warranty, shortly after, it broke. it was in plastic like new, when i called them, the lady on the phone, told me to send pictures with audio to the sound where to broke and she'll call me back. She never called me, when i did call her, she said i was going to call you, next i called her again, she she they wouldn't honorit bacause it was dirty, remind you, it was never out of the plastic,Next i called the place who makes the matresses and talked to a guy name Jeff, he said i'm so sorry, you'll get another box spring, let me call Mike, i waited, he answered back saying, i'm still waiting to hear from them, i've been doing work with mike over 20 yrs, they're good people. When you figure it out, the owner Mikem the lady who answers the phone, and Jeff, are nothing but people who get your money, and play games. the matress had i burn under the bottom. A gentle fix the box spring for me, and he showed me where it broke at, and showed me all the wood, and long staples, he said thats why it's so week. These are the pictures he called me to show me inside the box spring matress, it's much stronger and he installed new wood and screws, i would never buy anything from them ever again or send anyone to them. these are the photos inside the box spring. read more

Mike's Furniture - Broken wood - Furniture Stores Near Me - Chicago, Illinois

See all

Fridge parts: my fridge is super old, not extraordinary and works fine - but during the pandemic I overloaded all the shelves w/food, bottles, jars. Which revealed the biggest weakness in the fridge - old plastic framing for the shelves. W/all the weight the plastic started cracking, chipping off, arrgh. Shelves no longer worked. New fridge shelves and the one drawer that was cracked cost as much as a new fridge. So went to Mikes - they have heaps of old parts, drawers, shelves, all outside in an orderly manner and a guy who helps you find the ones you need. So old fridge now still standing, works great, shelves work like they should and when the motor finally dies out will then buy a new fridge. read more

These people are scam artists!!! They send people out on the street to ask for money for $25 donations then charge your card $2500 in furniture. We called and then they were super defensive. Then our bank proceeded to say Mikes Furniture told them we had a purchase order and proof of purchase, and they gave us 30 days to come get it. They are scamming people and lying about it to pocket the money! Beware! read more

This place has amazing furniture. My wife purchased a whole bedroom set and set up delivery and set up. Honestly we were expecting like 3 weeks for delivery but the items ordered came in like in 3 days. They delivered everything and helped set everything up. The corridor was real tight and the workers really went above and beyond to make sure they would take all the furniture upstairs without a scratch. I will definitely be buying from them again. read more

I went into Mike's to see how the business has updated itself and was very impressed. I have been searching around for a bunk beds and wanted to see what Mike's had available and loved the prices. I took pictures because I'm buying this as a gift to someone else and I wanna make sure they accept it but as I was shopping I saw a dishwasher and bought it on the spot with towels also. Manager Mr. Bob assisted me along with salesperson Lidie. They were both very personal. I will continue to promote good business is like this. I previously purchased here Stove with microwave and refrigerator. I'm still using them and they have lasted at least 10 years. I send people here that want a little more for their money. read more

See all

Online Orders Beware, Call before you checkout I shopped online and ordered 3 pieces of furniture from Mikes. After I realized I entered my email incorrectly I called for further help. While talking to customer service I learned that they processed my card (It is in a pending state) but didn't have 2/3 items in stock. I indicated to the service person that they should indicate which pieces are out of stock and in stock before they charge your card. She told me they call to verify after the they take the payment, but that it is still in a pending state. After, I told her that they still shouldn't have charged my card, she hung up on me. read more

Well now that this furniture Store is taking over the Block. It's so much to choose from it's a wear house for anything that you can think of to put in your house. I have been shopping at this store for many yours and never have I had a problem with anything that I get. Kitchen, living room, bedroom, washers and dryers, stove, and Refrigerator. The office and the kids Room. Ah yeah all kinds of nice center pieces and dishes and area Rugs the list can just keep growing. One thing that is really great is that you can get the same thing at this store that you see in other stores but for a much better deal. Me myself I like Ashley and Coaster. This Wear house just has great items all over. Wonderful Quality and great buys. Also you can count on fast Delivery and even if you order something from the manufacturer you still get it with in 7-10 days. Very reasonable Delivery price. Stop by this place 1 time and you will be back soon. And yes you can lay-a - way for up to 1 year. And when you check in from yelp you will get $50.00 off when you spend $500.00. and the $50.00 for $100.00 is a great deal. How cool is that. read more

Mike's Furniture - I'll take this. Great addition to my living Room - Furniture Stores Near Me - Chicago, Illinois

My stove broke down and I went to mike's furniture store on Ashland. We walked in and a friendly man asked if we needed help .found a stove right away. The stove we bought was delivered the following day. It was a smooth transaction the thing I didn't give them five stars it's because the price I paid. read more

If your on a budget crunch this is the place to replace an appliance that broke down. My refrigerator stopped working on Sunday and we went to Mike's and the friendly not pushy sale guy Matt was very helpful and pointed us to the right refrigerator. It was delivered early in the morning and by evening I was able to move the food from all the coolers into it. The delivery guys were friendly and went out of their way and removed the fridge doors so it would fit into the kitchen.This is the third time I bought from Mike's haven't been disappointed yet. read more

My friend told me about Mike's Furniture so I decided to check it out. Just like my friend told me, Mike's has low prices, good quality furniture and appliances, friendly customer service. I was very happy with my purchase. Will definitely go again and tell my friends about it! read more

Furniture ended up being pretty decent, the couch in particular. I will give them another chance with my business.

This place sales used stoves that has roaches and the stoves DONT work. They are a little cheaper but it is definitely not worth the headache !!They are nice people when you are in the store shopping. I brought this stove for my mom and now all she does is cry!! At least they can come pick the heap of trash up that they delivered !!!! Not worth saving a penny if you have to go here !! read more

Very disorganized. They made us pay right away and then said they couldnt find the lamps we just bought. Confused why they made us pay first then. We also waited over 30 minutes and the guy came out with only one lamp when we bought two. I do not recommend. read more

GARBAGE PLACE. Bought a fridge there for $550, and their delivery guys broke our door getting it inside. Then the compressor died a few days later. Trash. They delivered another one and guess what? The compressor died. No money back on this one, as it's over 30 days after purchase. To be clear, when a compressor dies, the fridge is garbage. It costs more to replace a compressor than it does to get a new fridge. Here's what they do: they take in broken appliances, make them look very shiny and new, put crap used parts (like compressors) in them and sell them with a very short warranty. By the time the thing breaks, they are in the clear (usually). At the time I went there, I didn't have the money for a new fridge. I still don't, but I just paid a bunch of money to finance a new replacement fridge. It's money I sure could have used for other things I need, but it's worth it to never have to set foot in Mike's again. It's really shameful, the business they run. They prey on poor people who can't afford new things. You spend half what you would for a new appliance, but it breaks right away and then you spend again. So poor people stay poor and Mike's keeps profiting from their misery. Make no mistake: this is a lousy, scummy business, and you should not go there. Even if it's not a fridge you are buying, going to Mike's for *anything* supports a business that profits on the vulnerable. read more

We had an excellent first experience with Mike's Furniture this week. After our bed frame broke on Saturday, we decided to head over to Mike's to check out the selection. The showroom didn't have a huge selection of beds but they had several catalogs that had a ton of options to peruse. The salespeople who helped us were all incredibly helpful and nice. We needed it delivered quick and they were able to deliver it on Monday! Because we live downtown we got our delivery very early in the window they provided, and the driver called when he was en route. We did not opt for the assembly so we did it ourselves which worked out great for us. For under $500 we got a gorgeous upholstered king size bed with storage drawers. Can't beat that! They had several king size bed frames for under $300 too. We love our new bed and highly recommend Mike's to future furniture shoppers! read more

SAVE YOUR SELF FROM THIS HORRIBLE NIGHTMARE!!!! Don't waste your time, energy, money or sanity on this place. Mike's Sucks!! Bottom Line: 1) Terrible Customer Service 2) Terrible Products 3) Rude and Beligerant Delivery Service...that complains about 3rd floor deliveries. 4) Terrible Return Policy....You will have to return the product...more than once. 5) Parking Sucks Great place to go if you are argumentative and believe the customer is never right. read more

DO NOT SHOP HERE! WHETHER YOU ARE DESPERATE OR NOT! IT'S NOT WORTH IT! This place is not the only place in Chicago where you can get a good deal! We bought a refrigerator from there and it broke down on us twice in seven days. When we called they refused to pick it up or send someone to fix it. Besides if it broke down twice already, I have no faith in the unit. So we hauled this fridge back up to Mike's for a refund and that's when things got really nasty. We get there fifteen minutes before closing time and the guy is trying to close the gate in my face! I politely explain to him what we've just gone through moving this fridge ourselves and of course that didn't phase him. He walks away and I walk in. I say "Excuse me, can I speak with a supervisor?" and everybody including the supervisor stares at me. There a a few people in there paying for their items and employees shuffling around to prepare for closing. Again, I explain the situation and without even looking in my direction, says, "We're not taking it back so you can bring it back on Monday". How rude is this guy? He proceeds to tell me that he will take me down and shut me down after I tell him I don't want to cause a scene or make any trouble. This guy is nuts! He argued and offered no assistance nor compassion for the situation. The BBB is getting the full story. I could go on with this story but please do not shop here. It's not worth it. I will post a better place to shop shortly. read more

It's a good place if you're desperate. Otherwise, skip it. I know about this place because I used to work at a non-profit in the area. Mike's honored checks from our company / DCFS without a hassle, which most places can't say. We bought a lot of furniture from here over the years, because it's extremely cheap and there was a big enough variety that the kids we were working with could find something they liked. We definitely got what we paid for, though. It held up for a while under normal wear and tear, but not for families with young children, people who moved a lot, or people who were just plain destructive. The showroom is upstairs and extremely tiny and cramped, so brace yourself. Again, if you really, really need furniture and don't have any cash (or only have a business / DCFS check), look around. Otherwise, just go to IKEA. read more

Contrary to other reviews, I had a great experience here and I'll go back if I need some appliances gently used for a pretty cheap price. We needed a washer and dryer for our rental unit. Talked to this salesman who was more than friendly, accommodating, and was hilarious. We went Sat morn, got a washer/dryer with free delivery for Monday for $300. So far, so good. read more

My husband and I just bought a house in Chicago. What does that mean? Of course, we need stuff. On my realtor's suggestion, we went to Mike's to get a refurbished washer/dryer since our new place had a hookup but no appliances. A bit of history: In 2006, my husband (then unknown to me) moved to an apartment basically around the corner from Mike's and bought a mattress and box spring. It was cheap and in good shape. We slept on that mattress until we replaced it with a larger size in 2014. Not bad for a $200 combo mattress and box spring. Fast forward to 2015: I buy a refurbished washer/dryer combo from Mike's. $293 total, with delivery to my house. Both appliances work like magic. They're not super fancy, they're not brand new, but they do what they are supposed to do: wash and dry clothes. The washer has more settings than I know what to do with and the dryer has a buzzer to let you know it's done. What more could you ask for? Again, not the fanciest place but their refurbished appliance selection is great and I have no complaints about my new washer and dryer. If you're in the market for a fridge, washer/dryer, oven, etc., check out Mike's before you pay full price. They do a great job refurbishing and the appliances do their jobs. Also a great place to shop if you're a new homeowner and strapped for cash after all those down payments and other furniture shopping. read more

i went to the this store all the furniture is all third party that you can only see the furniture in different cataloged books so it defeat the purpose of going to Mike's and go to the real store so i bought a sofa from these people these people took a whole month to delivery it and when it was delivered it was the wrong sofa so i contact this people they declined my refund and replacement so PLEASE try another store instead of these people read more

I went to Mike's Furniture under the impression I would save money on used appliances. I have family members who have gone there and have had long lasting appliances. When I went, the guy who was helping me was very kind and informative and helped me find the nicest appliance. On top of that he even gave me a discount. I am super happy I went there and would business there again. i recommend to anyone looking for great appliances! read more

Not a bad place to pick up those last minute pieces of furniture or decorations for your new place. The quality of the products are better than I expected from its appearances. I bought a coat rack, a mirror, and a lamp from this place and they were all surprisingly nice. Use the Yelp $50 for $100 coupon. I've heard bad things about their appliances and beds and living room furniture but if you stick with things like, tables, dishware, stuff that is simple and can be easily cleaned, you will be pleasantly surprised. read more

Dirty. I'm moving to a new place in the fall of 2013. During some light maintenance work, it was noted the current stove wasn't good enough. So, they put in a request with management for a new stove. Got it fast but it was the dirtiest thing this side of God's green Earth. So add extra cleaning to my move. Ugggh. The stove works well but resale shouldn't mean dirty/nasty. My biggest concern is that it has roaches/roach eggs hidden inside. If getting a clean, working and tested appliance are three things on your list, consider L & L appliances on Lawrence Ave. I KNOW for certain they not only test their appliances but CLEAN them very well. I just bought a washer/dryer combo from them. read more

I always heard people talking about Mike's furniture here and there. After I got my first apartment I decided to buy something from them, mainly appliances. They're selection of appliances wasn't much, mostly they have 50 identical run down fridges, microwaves, etc. I bought a used mini-fridge and microwave for a good deal. To my dismay the microwave didn't come with a plate so I had to spend an extra $30 on one, which made my "good deal" less appealing. The guy "advised" me (basically refused) not to have the fridge delivered, but to just have one of my friends drive over and pick it up since I would be paying $40 to deliver somewhere relatively close (not really...). I went with his words and ended up picking up the fridge about a week later. Within the first 3 months the motor on the fridge stopped working 4-5 times. Sometimes it would take literally days for it to come back on. I became completely scared to unplug it since it would take FOREVER to come back on once I plugged it back in. I called Mike's and they offered to have someone come check it out since when I called I had it less than 30 days. I agreed, but canceled the service call when the fridge miraculously came back on the next day (this was my biggest mistake). The knob to change the temperature broke within the first month as well. They offered to exchange it. After awhile the freezer almost completely stopped freezing anything. I defrosted and took out all my food to see that the line that carries whatever makes the freezer cold had somehow burned a hole into itself so that everything leaked out before getting into the freezer and just laid there in the bottom portion of my fridge. These aren't deals that Mike's Furniture has. While the service wasn't as bad for me as others, the quality of the things they provide is horrendous. The fridge I bought seemed like it was on its' last legs. I fixed the freezer myself by just moving the line with the hole and putting it completely in the freezer. Now its back to normal and has been running for a couple months without the motor blowing too. As of December 2013 (I bought these items around January 2013), the microwave I bought from here has almost completely died. It only heats with no exhaust fan, lights, or turntable spinning so when I open the door a lot of steam/smoke comes out because there's nothing drawing the steam/smoke away. Don't buy from this place unless you've got money to spare. I plan to buy a brand new fridge along with a microwave from a big, reputable place such as Sears or Walmart. Update 2016: I bought a cheap, new fridge and microwave from Walmart for about the same price I got my deal from Mike's once the rebates came through. 2+ years running strong while Mike's appliances didn't last one year. Skip Mike's and get something new, you won't regret it as the difference between new and used junk is like night and day plus the new appliances will last longer. read more

They did exchange the mattress, but I am convinced that they are sewing new mattress fabric on old used mattresses.

NEVER GO TO MIKES!!! HORRIBLE SERVICE AND POLICIES. My boyfriend and I decided to get a new dresser for our bedroom, we were looking for something in the middle not too cheap or expensive so we went to Mikes and my boyfriend purchased a dresser using his credit card (thank God)...($266.44). They delivered it the next day and as soon as they left we were taking off the packaging and getting ready to dust and clean the inside of the drawers when he noticed a large hole in the back of the dresser!! Looked like someone punched it through then tried to conceal the damage! I was shocked!!! We called immediately and for those who have bought from them and tried to return or discuss the damage, we know Mikes try very hard to keep our money and inconvenience us to bring back their damaged product so my boyfriend spoke to a lady named Sylvia and she had the nerve to ask us after explaining to her the damage and sent her photos to their email address, if we would accept $20 off the damaged dresser!!?? I don't think so!! Then asked if we wanted another and offered us a display dresser (the only one they had left) We declined the $20 off and told them we want a refund. First of all, we paid for delivery and the nerve to ask if we can bring the dresser to them!!? Um, no.. That's why we paid for DELIVERY! Delivery people come, same people as before and asked us what happened, when we showed him the damage he says that the vendor does this all the time! They give them damaged products not telling the delivery drivers and they often get blamed for the damage! They package it in a way that they can't see the damage until it's unwrapped and in customers hands. Same day they picked up the dresser we got our money back only after arguing with them after they wanted to charge us a re-stocking fee!!! i cant believe they wanted to charge us a re-stocking fee for a damaged product! after refusing to pay and demanding a complete refund then we received the refund!!! read more

I'm actually very impressed with these guys. I have been buying appliances for years for my tenants here and no complaints. Ted always hooks us up. We recently purchased a washing machine that worked but it haf an incredibly slow start. They came out quickly to see what's wrong and said they would exchange it at no additional cost. Within a few days we had a new machine at our door! Will definitely continue business with them. read more

Brought a refrigerator back in January 2021 and it's only April and I have to buy a new refrigerator. They sell JUNK DO NOT PURCHASE NOTHING FROM THEM! read more

We bought a L-shaped couch from Mike's when we first moved to the city about 5 months ago. Great selection and his prices were cheaper than a lot of the other furniture stores around the same area on Milwaukee. We used the credit payment plan and were able to pay for the couch over 5 months, without it hurting our credit. It looks great! Might not be the sturdiest quality, but expect it to last at least a few years. Mike is really friendly and helpful and we will likely go back there again for more furniture. Thanks Mike! read more

This place is a joke I got a used washer and dryer on Jan.2,2019 they dropped it off washer don't work. I called back the same day the manager Ivan told me it may be freezer give a day or two ... Ivan tells me they don't come to my side of town until Tuesday's and Thursday ( a week late) Then call back , next day still not working Ivan says come to store pick out another one. Get up this morning get there of course nothing in same price ranger. I called Ivan back of course for hours they ask my name and state he will call me back, never do I finally speak with him at 11:30am . So he tell me again it's nothing we can do until Tuesday we can't fix it or refund it until then. I will never shop here again I have shopped here many times before Never again this is crazy. Ivan told me I would just rather give you a refund and be done with you..WOW but I'm spending my money. read more

My husband and I went to Mike's last week because we needed a small fridge for our garden apartment. Positives: I absolutely love the fridge. It is stainless steel and black and fits into the small space we needed it to fit in. They quoted us a delivery time and were there earlier than expected. They called us to confirm if we were home and it took them literally 2 minutes to deliver the fridge, they were there and done and they didn't mull around and give hints that they wanted a tip (we do not mind tipping delivery people) The price did not break the bank. They cleaned the fridge meticulously inside and out. When it was on the showroom floor, it wasn't as clean as when it arrived. It works like a charm. Negatives: They were not extremely helpful in the store, almost a little rude I would say and very short. The store was crowded so I guess that's why they couldn't really give the personal attention. I would go back though based on the quality of the fridge and the quick delivery. read more

WARNING!!!! WARNING!!!! DON'T BUY ANYTHING FROM MIKE'S FURNITURE!!!!! This place has extremly bad customer service!!! The delivery driver did not want to bring my coach into my apartment, he did not even try he just looked at my door and said "NO" Now mind you I measured the coach and my apartment door way before I even ordered the thing...so I knew that the coach would fit...that is number one then he threatened to leave it on my stairs if it got stuck....he also told us that he was not going to break his back!!! who does this?? Why deliver furniture if you don't want to preform the manully labor it takes to deliver furniture? Crazy!!! I mean why do this for a living? So after all the complaining he did..he finally brought the coach to my apartment and did not have any problems getting into my place (duh)!!! I call into the store and the lady who answered the phone did not let me talk to the manager and she was very nonchalant...only concered with wheather or not the coach was damaged. DON'T DO IT!!!! I am sure you will regret it!!!! read more

I absolutely HATE this place. I ordered a day bed in march and got put on back order the end of may. I found out by going in person to check on my order delivery they didn't call me. Now i call because it's the last day of May and it back order till END of JUNE!!!! They didn't notify me i wouldn't have known if i didnt call. I said i want to cancel my order and i want my money back. The lady on the phone said past 30 days so i cant cancel only comeoin and look for something else it's policy. I DONT LIKE NOTHING ELSE WHICH IS WHY I ORDER WHAT I LOVED!! my child is sleeping on the floor! I rather take my money and go somewhere else for next day delivery. It It shouldnt take months to recieve the day bed. SAVE YOUR MONEY GO ELSE WHERE! AND THIS PLACE IS DIRTY CROWDED AND IT SMELLS. I DIDN'T KNOW WHAT I WAS EVEN THINKING! read more

I use to love this place. I have purchased from here two previous times. At two separate apartments. My mom told me about this place, because she would shop here when I was a kid. I've purchased 2 refrigerators, stove, washer and dryer from this place. They all worked fine, didn't have a problem with them. I went to purchase a stove from them just recently, because my husband and I, are homeowners now, The guy that "helped" us was pretty arrogant. The Hot point stove that he showed me was pretty expensive for used.. $335. I asked him was there a way to get a discount. He mumbled something about asking someone, but made no attempt to get them. I went home and gladly got on the internet and gave ABT the money for a new stove. You have new stoves going for that price and they are trying to sell you a used stove like it's brand new. Best Buy also had new stoves in that price range. Mike's is NOT THE SAME...CUSTOMER SERVICE SUCKS....NOW. read more

I have bought over 10 stoves and fridges from here and they break in less than a year do yours of a favor go buy a new one for $400 instead of this alley trash they collect it's been more hassle than it was worth. I'm learning the hard way. read more

Don't expect to be taken care of here. I've purchased many used appliances from Mikes in the past and never had a problem, until this week. I bought a washer dryer unit for $425 incl tax. Good. The delivery was another issue. The delivery guy gave ME a hard time because HE was early and I was not home when he arrived. After lots of his insulting flack, he later unsuccessfully attempted to jack me for the tip/fee to drag my old unit to the alley. So I called Mike's to complain. A exceedingly silent manager took my complaint and we hung up. Immediately afterward, I considered how crappy it was to not get an apology or anything, so I called back to ask why. The answer I got was that he does not apologize for substandard service and that I could not expect him to do or say anything on my behalf. There are other used appliance stores in Chicago. I suggest that you seek them out as I have. read more

Do not buy from here!! Absolute worst! My landlord purchased a fridge from here. They refused to remove the old one... my landlord paid for delivery and removal. The delivery driver dropped off fridge and refused to take the old one. We even had cash in hand. F this place. read more

Bought a couch and love seat for about $700. It looks nice but I can already tell it won't last too long. Great deal for a starter apartment though. They are flexible with delivery time but the delivery men were so strange. They straight up asked for a tip and when it was clear they weren't getting one, they basically dropped my couches in the middle of the floor and ran out. read more