The staff is kind and the atmosphere is always warm and welcoming . I appreciate the cleanliness of the store and the "clean" EVO nail solutions. read more

MILAN nail & spa - Simple manicure, paint change - Nail Salons Near Me - Southlake, Texas

What the heck??? Went in for just a quick manicure. Place had three clients and 7-8 workers. Was asked to sit down at the first table at the door. Was told it would be 10 min. Another person comes in for a pedicure- she gets started right away. A worker is spitting in a stool talking to the other worker as I sit there waiting. After 20 minutes I walked out. Seriously?!! There were plenty of workers and I sat there waiting at the front- with no one assisting me. It was a simple manicure. read more

This nail salon is the best in town! I never feel like another set of nails. They take the time to make your nails perfect. And they never rush the pedicure massage!! Everyone is so friendly and welcoming. Love the owners!! Highly recommend :):):) read more

The manager, Chelsea is so friendly and helpful. She always remembers my daughter and me when we come in. UT, one of the other technicians always meets us with a smile. Aside from being so welcoming, their work is TOP NOTCH! We look forward to seeing them when we go. UT is very patient and detailed with my daughter's Pinterest suggestions. They are the best! read more

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I got an ingrown, staph-infected toenail that required a PERMANENT partial nail avulsion (a $300 procedure) by a podiatrist. The woman doing my nails had cut my big toenail way back and within one week it was swollen and infected. I hate that this happened because I actually enjoyed myself, but I definitely knew something was wrong when she started cutting my nail in a curve around and down the edges instead of straight across. **UPDATE: After reading the store owner's comment on Google guaranteeing their work, I kindly reached out for a refund for the $82 I spent there. Here was their response... "To make our guarantee work, you obviously have to contact us or come directly to the salon first, we would have diagnosed the best for you and treated your ingrown toenail ourselves or, depending on the case, we would have directed you to a podiatrist. You decided to go to the podiatrist yourself without coming to see us first and you put a very bad rating on Google, in this case, understand that it is difficult for us to make the guarantee work. We do not reimburse pedicures... It's like if you have a problem with a tire on your car, the warranty will allow you to change the tire that has a problem for free but will certainly not reimburse you for the car." Absolutely terrible read more

MILAN nail & spa - Nail Salons Near Me - Southlake, Texas

Pros: the nail art came out okay. Not great but not bad. Facility is aesthetically pleasing. Appeared hygienic. Cons: very rushed, the manicurist was doing my nails and another customer's nails at the same time, switching off between the both of us. As it was clear she was rushing for time, unfortunately the quality of the nail art was lost. Also the length of the polish lasting is apparently falsely advertised on the website. It says 4+ weeks for the Japanese gel, but was informed it is closer to 2 weeks, maybe 3. The high quality gel was the main reason I had made the 30 minute drive Overall: would not recommend read more

Chelsea did my eye lashes and was SO rude. She was yelling at me and made me cry and was one of the rudest nail/eyelash techs I have ever encountered. Do not recommend at all. read more

If I could do negative stars I would. I will never be going back to MILAN nail and Spa they were rude and rushed me through the whole thing. While I appreciate a quick appointment it was so rushed I didn't even get time to pick out my nail color. They kept asking me what color and when I asked to see the colors they wouldn't bring them to me. They ended up putting on a color that they liked and picked and it was awful not to mention I paid 300 for a gel manicure and pedi for my daughter and myself. It would be fine if we were happy but we left batting our nails and upset. The lady why did my pedicure also was very rough and rude. I will NEVER go back! read more

Been coming here since I was a kid on and off for special occasions- treating my best friend to a pedicure before she has her baby!!! Everyone is super nice and good at their jobs. I definitely suggest supporting this business when you need your nails done in Southlake! read more

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This is my go to nail salon! It's the best I have found in the area. UT and Chelsea are my favorites for dip and tips! Everyone is great with pedicures- they even have new chairs! They are always super accommodating and fun spirited. Don't sleep on this place ! read more

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Well ... I never got to have my nails done because they apparently do not understand the word APPOINTMENT! I mean really ... what part of appointment do they not understand. My appointment was for 4p today ... got there a little early and 415p ... they had not started on my nails. Two people came by asking what I wanted ... never looked at an appointment book, never asked my name. So ... I left with my nails still ratty. If you are an appointment kind of person ... I'd avoid this place. I have work and things to do ... so I take the extra time to make appointments to get my stuff done so that I do not effect others and their time schedules. read more

This review is for Louise... best leg/ foot massage and pedicure ever! It was like getting a deep tissue massage. I was so relaxed afterwards. read more

MILAN nail & spa - Perfect polish job:) - Nail Salons Near Me - Southlake, Texas

Great experience! The staff is super warm and they always do a great job on my nails. I love that they never rush - they take their time and do them right, and they always look fab. read more

MILAN nail & spa - Nails - Nail Salons Near Me - Southlake, Texas

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Update to my previous review. I've been here three times now. The first two times Tina did my nails and the second time she did the nails she made me bleed on the cuticle. Which I just thought was a fluke no big deal but the third time I've come here Tina was not there another lady did my nails and made me bleed on the cuticle and on my finger. Plus my nails look terrible. She left all sorts of gunk on the nail and on my finger. She didn't clean under the nails see pictures. I'm never coming here again there are other places that do much better jobs I'm sure. I really question this sanitation of this place, because they did not pull the tools out of the sanitize packet like I've seen in other salons. And if they're making me bleed on the cuticle are they making others? I don't know I Don't have any confirmation or seeing them not sanitize product that they use, but it concerns me and I will never return. Oh and I almost forgot to mention I walked in for nails only walked out two hours later. I'll be the first to admit that I'm not a patient person, but 2 hours to do nails give me a break!!! Previous review: I walked in with no appointment. (Let me state I have a regular nail salon that I've been going to for 5 years but we moved so I'm looking for a permanent salon closer to the house.) This place is located next to Central Market in Southlake so the assumption is clean and good option! When I walked in, the guy who greeted me was kind and he must has known I was new to this location. He was a little pushy and got me to get a pedicure with my full set (dip). He said he put me with the best- Tina. I'm very picky with my nails which is why I'm loyal when I find someone who can do them right. I've done dip before but prefer acrylic with gel for durability. Tim's did a fantastic job. I love the shape. We'll see how they hold up. My pedicure was good too. Hard to mess that up honestly. There was a yelp check in coupon so yeah! Will I come back? Yeah probably. It sounds like from similar reviews Tina is busy and requires an appt to ensure you get her. The place wasn't very packed but it was 1:30pm on a Thursday so maybe that was just a random time. read more

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Great selection of all the new colors and designs for nails! And they say anything you find online for a design, they can do! I got one of the new modified (?) French manis...with a lot of colors! And I love it! It's cute and sporty! They have an huge array of the dipping powders. Super clean, relaxing spa environment! The ladies take a lot of time and care doing a good prep for the mani/pedis'. You can get a great enough basic pedicure, or add on items (a la cart), or splurge for a fancier pedi! I got a middle of the road pedi and it was extravagant enough for me! Included hot wax, hot stone massage, callous removal, and scrub! And a choice of scents too! read more

I feel terrible giving one star. I'm a very easy going person but I've never had my nails looks so bad. I got a dip manicure and all my nails are different shapes and sizes. The powder is cracked and my nails are ripped underneath. I was told I was going to get a refund but they never issued it. I paid a lot of money and am shocked with how bad they are. I will never come back read more

I really wanted to make this my go-to salon as I recently moved to the area but after my third time I can't find a reason to go back. One of the only good things I can say about this place is that the staff is polite! Other than that you can find better quality elsewhere. The biggest reason why I will not be going back is because they rush your service even when they are not busy. I want to be able to relax when I get my nails done. Not feel like they're trying to get me out the door as soon as I arrive. The pedicure massages are quick and effortless. One of the times I didn't even get a massage. To top it off they continued to rinse my feet with cold water and dunking them back into the dirty water after she used it as a trash can for dumping wax and other debris/wrappers from the service. I was also dried off with the same damp cold towel for the entire service. My hails have been lefts too chunky and misshapen from the dip powder, because they're rushing. They are also so rough with the electric file. I always get cut, or they file my nail bed down so thin it hurts. The last thing is that they are a little too persistent with the up selling. If I say "no thank you" twice it means I don't want to change my service. That also doesn't stop them from finding ways to up charge you, for example getting your cuticles trimmed was extra the last time I got my nails done... but that wasn't the case the first two times. Unfortunately I will have to continue my search for my regular nail salon. read more

UT is great. She welcomed me right as I walked through the door. She was very patient as well as very thorough and personable when doing my nails. It was my first time in this nail salon and she made my experience great and gave me everything I wanted. Next time I will definitely go back to see her for my nails. read more

My first time here & Love this place! I go with my daughter and we have a great time. My daughter loves her nails and toes. My pedicure is awesome! Thanks guys for the awesome experiences. read more

MILAN nail & spa - Nail Salons Near Me - Southlake, Texas

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Love this place. Tina is my favorite! She does the best at nails. She spends a good amount of time making sure your nails are perfect. 10 stars for sure read more

I have had two excellent experiences here. The staff is welcoming and kind, and the salon is clean. They have an extensive selection of gel polish colors. Amy and Tory are fabulous. Tory gave me an amazing gel pedicure and Amy did a beautiful job on my gel manicure "shorties." Will definitely be returning to this place! read more

MILAN nail & spa - Gel manicure color #80 with #16 on top by Amy. - Nail Salons Near Me - Southlake, Texas

i've only been here twice now but i'll be coming back :) super friendly staff and nice environment.

This place is always my go to! Love being here and love the people who surround. Always enjoy coming. My nails were something i was dying to have and they were able to give me what i want! Love! Done by Ut. Made sure everything was perfect and was so easy to talk to. Very sweet and very understanding! read more

MILAN nail & spa - Nails! - Nail Salons Near Me - Southlake, Texas

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First time coming here and I will definitely be back! Asked for a dip mani/deluxe pedi and was seated right after I picked out my polishes. All staff members I interacted with were so sweet and helpful. Ut did my nails and she really spent her time making sure I was happy with everything. I showed her a picture from Pinterest and Ut did not disappoint. She is also very funny! I enjoyed her jokes and conversation. Hellen spent a majority of her time massaging my legs during my pedicure, which I very much appreciated. She even massaged all the way up to my kneecap! Attention to detail was great with my two technicians. Nothing but a relaxing experience for my first time in this salon-- and the glass of wine they gave me helped too! read more

MILAN nail & spa - Ombré dip - Nail Salons Near Me - Southlake, Texas

Amazing! I love this place. Immediately I walked in, I was offered a drink and promptly helped. Tina did my nails quickly and had them look perfect for all my holiday parties. Someone was always there to ask me if I needed a water or anything else that could make me comfortable. They even showed me how I can get points every time I come here! Be sure to ask for Tina! read more

MILAN nail & spa - Nail Salons Near Me - Southlake, Texas

FABULOUS first time experience! The space is clean and open, and the staff is WONDERFUL!! Everyone was so kind and it felt like they each wanted to make sure I had a truly fantastic experience. I splurged for the Platinum Mani & Pedi and it was worth EVERY PENNY. The massages by both staff were OUT OF THIS WORLD and I love how my nails and toes look. UT did my nails and Louis did my toes - I highly recommend them both. Oh and everyone was wearing a mask! I will definitely be coming back! read more

We got my daughter's nails done and they did a terrible job. They were not to color of dip she selected and the nails were all different shapes. She asked for her tips to be removed and new shorter ones to be put on. This was not done. The dip liquid got under the nail. The technician drilled her cuticle 3 times. I do not recommend. read more

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I love this place, always has a great result and being taking care of. Clean, friendly environment, they wear mask and are very respectful.

I LOVE this salon! We were welcomed by the friendliest staff! They took us in last minute before closing and didn't rush! My nails came out perfect! My mom was so impressed and decided to come back the next day to get hers done! The pedicures are relaxing! I DEFINITELY recommend coming here to anyone! I got compliments all day long after I got my nails done. Definitely worth it! read more

Chelsea took such great care of me and treated me as if I was her best friend!!!! The salon is so relaxing and extremely well kept-the only complaint I have is that I had to leave LOL!!!! You won't be disappointed!!!! read more

My Nail Tech that I always see here is UT, she is absolutely amazing! She's very sweet and friendly, remembers your name and greets you at the door. She makes sure that I have the perfect shape for my nails and finger length/width. She always tells me her professional opinion when I show her photos to ensure that I get the best nail style and color made for my skin tone/eyes/hair/etc. she is very well trained at what she does and is definitely a pro at it! I never doubt her and I love all of the recommendations she has ever given me. I never have had good luck at nails salons I leave very unhappy, I feel rushed, they laugh at my designs most of the time. But UT, has never ever made me feel that way. I feel more in love with my nails every time I leave there she just goes above and beyond. She is someone who asks questions along the way, provides her professional advice, and takes her time to ensure you are the most pleased with her artistic outcome. I highly recommend this place and even more highly recommend my nail tech- UT!! read more

MILAN nail & spa - Nail Salons Near Me - Southlake, Texas

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The salon is very nice and the staff is very friendly. UT did an amazing job on my nails. I recently moved here and I have been to several nail shops but no one could get my nail shape right. I wear the cut out shape dip nails and most places don't get it right! UT exceeded my expectations she offered suggestions was very patient and meticulous about getting my nails just perfect and she nailed it! I have found a new favorite nail tech! read more

**reposting from Google** I'm a person who apologizes when someone bumps into me and understand when people have a bad day. I called in advance to make sure we could have a spot and was welcomed in warmly. As soon as I arrived, I was rushed to choose a color and then insulted. I blew it off, it had been a long day for everyone, I guess? Things carry on and after I politely asked Chelsea to please disinfect her hands with sanitizer (after she came back from handling money/checking out customers to go back to filing my nails), she got quiet and reluctantly sanitized her hands. She began talking at length about how Covid-friendly the salon was and I wholeheartedly agreed with her, but clarified I only asked for sanitization after money was handled. She remained quiet and began clipping my cuticles when I felt a pinch and a warm stream of blood run down my finger. Photos here. She then said my skin was so thin "like a baby." With no apology. I continued to bleed as my finger was sliced and I asked to wash my hands. Still no apology. My finger kept bleeding and after the lack of empathy was clear, and the realization that my finger wasn't going to stop bleeding anytime soon, I clearly stated to her that accidents happen, but treating people so poorly by saying they had "thin skin akin to a baby's" was not okay. No resolutions nor apologies still. I left. I feel sick to my stomach at the apathy of it all. The other girls are amazing but the owner (Chelsea, I believe), is not fit for this. Go elsewhere. No one deserves to be treated like this. read more

Got a gel manicure here a week ago from Wendy and Jason. The salon is clean and classy in decor, unlike some of the other nail salons in the area that are super over the top to the point of being tacky. Both Wendy and Jason were very professional and attentive to detail with my cuticles and how they applied the gel so my nails look great a week after. Some places do the gel too thick or not close enough to the cuticle line that it already looks grown out after a week. Not here! Prices were reasonable and if I lived instate, I would absolutely go here regularly. I'll make it my holiday nail salon for sure when I'm in town. read more

I come to the Grapevine / Southlake area often for work and this has become my go to nail salon while in town! They are friendly, always do a good job and offer nice little ad-ons. The always offer a drink while getting my mani or pedi and consistently check on me to make sure I am doing alright. I can't say enough good things about the salon and the people, I will definitely continue to go in! read more

Very rude staff, told me they couldn't do French tip with acrylic because it would look bad. Then they were rushing us out by 7:30 when they closed at 8. Will not be going back. read more

Awful place. I went in there just for them to take off some nails I already had on...it took an hour and a half when at most places it only takes 20 minutes. They didn't even do a good job, they burned my nail beds multiple times with the machine and when they tried to cut my cuticles they made me bleed. The girl that was originally doing then left in the middle of it and left me to sit there for 20 minutes before another employee noticed and took over for her. Go anywhere else read more

Amazing staff very friendly. Salon is super clean and the owner goes out of her way to take care of her customers.

While in town for work I stopped in for a regular pedicure and a no-chip manicure. They talked me into doing the powder nail(a little pushy and not super friendly which is why I'm giving 4 stars instead of 5). I was really skeptical because I had never even heard of the powder nails before but once it was done, I loved it! I got so many compliments on my nails for the next 3 weeks(yes 3 weeks). I'm a regular visitor to Southlake so I will come back! read more

MILAN nail & spa - Nail Salons Near Me - Southlake, Texas

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I came in last minute, but they were happy to take me in. The management changed just recently and I love the customer service! They really took their time to ensure that I was happy with my nails. The ladies here are so sweet. I would definitely come here with my girlfriends! read more

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