This review is overdue. First, I've been here twice and the service is just amazing. The ladies that work here are so nice and so is the guy in the back. Excellent customer service. Second, on the back of the Ralph's receipt (the supermarket in the same shopping center), they advertise, buy 1, get 1 free, which is an excellent deal. And, you can use the coupons over and over which is really cool. Third, they allow you to sample all of the flavorful ice creams and are very patient with you while you make your decisions. We normally get two cones with two scoops each and buy one, get one free! It's an amazing deal! We've tried the cookies n creme, salted caramel, butter pecan, strawberry cheesecake, and the chocolate- everything is so yummy and tasty. read more

The boys and I stopped by Milk & Sugar Time on the way back from them getting a haircut. My oldest loves boba, and my youngest loves slushies, so we decided to check it out. The spot is located in a shopping plaza that has plenty of parking, but it can get a little crowded. As we arrived, the place was empty but very clean and relaxing. They were playing some R&B at the time, and we were quickly greeted by a nice Persian lady who helped us place our orders. They have everything from acai to bobs, ice cream, and gelato. I decided to go with a lychee tea; my oldest got a milk tea boba, and my youngest wanted sushi, but they didn't have it, so she said the closest thing was a blended milk tea smoothie with cherry popping bona. It didn't take long for her to complete our order, so we grabbed a seat and decided to catch the video in the store and taste our drinks. I thought my lychee tea was perfect! Probably one of the best I've had, so I highly recommend their fruit teas. It wasn't too sweet, it was just right. I tried my oldest milk tea boba, and it wasn't sweet enough. My youngest mango blended milk tea was good, and once I tasted it, I knew it wasn't his thing. My son likes icees, not milky ones, and this was milky. He drank like two sips and was done with it. Overall, I will be back on my own because my boys weren't fans of their drinks. They tried mine and said it was the best out of the three, so based on my order and things that could easily be fixed, I would recommend this place. OOOO 4 out of 5 Afros read more

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Handmade Dubai chocolate gelato in a family owned and operated business ? Yes please! It was amazing! I also appreciate the additional touches: Handmade flowers, and thorough ADA compliance (including a mirror in the bathroom for wheelchairs). This ice cream shop is located in shared parking lot with Ralph's right off Ventura blvd near 101 freeway with ample parking. Bathroom for customers available. read more

Milk & Sugar Time - Gelato Near Me - Los Angeles, California

Came here for a boba! I always see Milk and Sugar time as I live close by and finally came to try it out. They had some ice cream and some gelato flavors (some they even made in house). I got the jasmine peach iced tea with boba and my sister got the brown sugar milk tea with boba. Mine tasted good - the usual. And the boba was fresh. My sisters drink, it was basically just water and brown sugar and boba? I think they forgot the milk lmao. But overall, the husband and wife were super nice. They offered samples of ice cream while I waited for my drink lol. Very cute spot! Parking: in a large shopping center - parking was pretty easy read more

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Stopped in for Ice Cream after lunch. I wish I was not full so I could order more stuff. The two flavors we tried were both yummy. The service was great. Another party came in and the people behind the counter were very patient with them as the daughter took her time to order as she was young. I hope this establishment thrives. read more

Milk & Sugar Time - Gelato Near Me - Los Angeles, California

Super cute place and I'm so glad they have Dubai chocolate matcha which comes with a little Dubai chocolate bar on top! It's amazing! The parking can be a little busy but free lot next to a Ralph's. Excited to try the gelato and boba next time! read more

Milk & Sugar Time - Dubai matcha and strawberry matcha - Gelato Near Me - Los Angeles, California

Yummy place for my sweet tooth. I had a pineapple black tea but I'm going to have to ask for less sweet next time. This place is only a couple months old and it's very clean and bright. Nice place to take a break. I can't wait to try their ice cream soon. Many choices. They had samples for us of some of the milk teas and the people are very nice. read more

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I had a coupon from the back of a Ralph's receipt, BOGO - buy one item, get an identical second one free - so I got two milk teas and gave one to a friend later. A large was $7.95, so it was a good value for the money certainly. I might try it again sometime and get another flavor because this milk tea had a funny taste - kind of like maple, for lack of a better description. The prices of similar Thai tea-type drinks in this neighborhood can range from $6-8, so this was on the high side of that. The store itself is cute but the sun really blasts in there at certain times of the day and it was very warm in the store, requiring drinking outside on the provided tables, definitely. I'd much rather go to a place like this than the Starbucks a couple doors away. The lady behind the counter was nice. read more

Ice cream, gelato, boba, açaí bowls, and more--Milk & Sugar Time truly has it all! They've taken over the old cleaners location and have been serving sweet treats here for the past three months. The vibe inside the shop is so welcoming and fun. I loved it right away. I originally came in craving boba, but once I saw the ice cream, I couldn't resist. They let me sample a flavor, and I ended up choosing "Kitty Kitty Bang!" it was delicious. As I was checking out, the fresh-baked cookies caught my eye, and of course, I couldn't leave without one. I grabbed a chocolate chip cookie to go, and it was the perfect addition. There are so many tasty options to try here. Oh, and I almost forgot, they have macarons too! I definitely need to come back soon and explore more of their menu. read more

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We love this place! The owners are so sweet and they always let you sample new flavors. We come here every Tuesday for our Boba Treat my daughter is obsessed with the Cotton Candy flavor! read more

Milk & Sugar Time - Cotton Candy Boba - Gelato Near Me - Los Angeles, California

Five stars!!! Drinks were so yummy and the service was top tier! You must try their Persian Matcha drink, my new favorite:) read more

Amazing ice cream and super friendly staff! Try them. You will love the vibes and the ice cream is seriously super tasty. read more

Milk & Sugar Time - Ice cream - Gelato Near Me - Los Angeles, California

awesome nice people they are just opening and only a year so cool yumm ice cream the best prices and it tastes so organic read more

Milk & Sugar Time - 1.75 for yummy mini - Gelato Near Me - Los Angeles, California

We're new to the neighborhood and SO glad we found this spot. The Parisian matcha milk tea was topped with real flowers--beautiful and uniquely delicious. Scoops of strawberry and mint chip ice cream were perfect. Michelle, the owner, was incredibly kind and patient, letting my daughter try all the flavors she wanted. The space is very well laid out and the quality speaks for itself. Grateful to have this nearby-- we'll be regulars here! read more

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The people were very nice and the ambiance felt like i was in candy land. Not sure if i was drinking thai tea or just straight milk. Boba was soft and chewy. Ice cream have a lot of ice particles, not very smooth. read more

Everything here is good! The ice cream is delicious, the boba is perfect, and the service is super friendly. Great vibes and yummy treats, definitely recommend! read more

Milk & Sugar Time - Gelato Near Me - Los Angeles, California

I've had 3 other products besides this brown sugar tea with boba, and they were all great. They are very close to me so I walk down if I get the chance. The service is amazing. The boba is made very quickly and turns out amazing. It's very chill in there, and it's a good spot to take friends. I've taken multiple people and they all had as good as an experience like me. Would recommend :) read more

Milk & Sugar Time - I got the brown sugar tea with boba and ice. - Gelato Near Me - Los Angeles, California

Such a cute place. Clean and many different things to choose from. I had the mango milk tea with boba and my daughter had rainbow sherbet. read more

Milk & Sugar Time - Mango Boba - Gelato Near Me - Los Angeles, California

Super friendly ladies working here. Delicious Gelato. Lots of flavors. Several flavors of ice cream. They They also have Boba. The store is super cute and clean. They even have seats so you could enjoy your treats inside. Plenty of parking! read more

Milk & Sugar Time - Delicious cookies & cream gelato - Gelato Near Me - Los Angeles, California

New place was amazing, delicious drinks and gelato!!! Love it!!! The owners were very nice and accommodating! read more

Milk & Sugar Time - Persian matcha and pomegranate gelato with chocolate!!! Delicious!! - Gelato Near Me - Los Angeles, California

We love this place. My girlfriend always get the Persian Matcha green tea which is unbelievable and I get the Thai tea most of the time. Lots of flavors to choose from. Everything we have tried there is great. It's inside the Ralph's strip mall parking lot. They also have gelato and ice cream that we have tried and it's amazing. The place is cute, clean and the staff are very nice and helpful. I feel like there's something for everyone. read more

This is my favorite boba tea / ice cream place because of the unique flavors they offer, for example the Dubai chocolate is to die for. I've tried a lot of Boba places and this is the best! A lot of their ice creams are homemade, everything is fresh and the staff is friendly. It's been there for years. I only wish I would've found it sooner. read more

Best boba, such kind service, the cutest vibe and decor. A great date spot. They have the best Thai tea

Great service. Very kind staff! This shop is very cute and welcoming and the ice cream was quite tasty. Nice place for families to come by

I just received a coupon from Ralph's on the back of my receipt, Buy 1 get 1 free so I went in for some tea drinks with boba for the office and everyone loved them and asked where they came from. The coupon is good for 1 month so try it while this incredible offer is available. I've been here before with my family for ice cream & we always love coming here. What an incredible deal you're offering right now. Thank you! read more

the milk was rotten and they just dont care my crew all got stomach pain just be careful we all ordered cafe latte milk was sour yuck we will never go back to this place read more

Good food nice service that's all I need to say especially the milkshake amazing 10/10 must try again read more

Milk & Sugar Time - Gelato Near Me - Los Angeles, California

The best place to taste ice cream Cold coffee and boba. Nice people they serve you like family. The best ambiance ever. read more

I am a gelato junkie and I have found my new favorite place! Fresh, well balanced and with that perfect degree of subtle sweetness. I had to try the Olive Oil gelato because I had never heard of it and it was amazing. I've come back a couple times for it now and last time I sampled the cantaloupe, which was made this morning and was so well done with just a hint of toasted coconut. The owners seem like lovely people as well! I will be back! read more

What a great experience the service is great sweet lady vary wonderful and the drinks arr great vary flavorful and great on a hot day read more

Milk & Sugar Time - Gelato Near Me - Los Angeles, California

Very cute little spot, cookies and cream boba was awesome. Looks like a mom and pop shop, which is an extra bonus! read more

Milk & Sugar Time - gelato - Gelato Near Me - Los Angeles, California

I came here with my friend and they gave us free samples!!! ITS DELICIOUS OH MY GOSH!!! And they were so nice too!!! The place was so clean and nice!!! read more

5 star establishment and 5 star people. Enjoy getting the green tea strawberry almost every day. Very friendly people and have a wide selection of different tasty ice creams and gelato. I usually get strawberry green tea from Starbucks however after finding this place this has been my go to every time. A plus about this place is that it is a small business and I always love supporting small businesses, especially when they have great products. Try this place and you won't be disappointed read more

Beautiful little ice cream shop. Clean and cozy. Very friendly, we passing the from Santa Barbara. If it wasn't for that then this would be our go to. Highly recommend if your from the area read more

Milk & Sugar Time - Gelato Near Me - Los Angeles, California

Delicious teas. I highly recommend . They have ice cream, cookies and a zillion tea- boba choices. Come support them !

Honestly, a very cute spot owners are the sweetest and the Boba drinks are really good

amazing service amazing boba amazing gelato. 10/10. .