Ian is extremely skilled at diagnosing the problem with the car. My experience of him is he is…read morehonest, recommends what needs to be fixed to make the car run at optimal performance. His ratio of parts prices to labor prices will not be matched any where else. If you have an import car, Ian is your guy!

When our Subaru's clutch went out mid-vacation in Bend, they fit us in right away, even working on…read morea Saturday. They gave us clear cost options and had the repair done in 24 hours. While we waited, the rental car just across the street made everything easy. Thanks to them, the trip we had planned for a year was saved.

Honest, straightforward, and outstanding diagnostic car care! I took my 2008 Buick to Tom yesterday…read morenot knowing what was causing the car to feel like it was jerking when shifting occasionally and making a loud clunking sound, but fearing the worst. After test driving and examining it he diagnosed a failing engine mount. Repair was completed in one day and was so much less than I had feared. He is great at his job and easy to talk to! He came highly recommended by a friend and I can't say enough positive about the experience! There's a reason that he's booked solid! We will be taking all our cars to him from now on.

Tom is awesome! Never goes over what was quoted and I've yet to have an issue with any of the…read morerepairs he's done on my Sequoia over the years. Friendly and professional. Highly recommend!

THIS PLACE was so awesome to me and patient with me paying for my car, i used some resources to…read morehelp me pay for the fixes and he was so helpful, car was finished the day he scheduled me to take it in, he reliable good mechanic my car is working great and im so blessed. Thank you :) Highly recommend this place in bend if your looking for a solid auto shop

Jess took on an a difficult engine repair job on my older car that other "recommended" shops in…read moretown had refused to do. Knowing it would be tough, he still agreed to do it. Lots of respect to Jess for helping me out !

I got a quote of $304. to perform a maintenance service on my Cadillac. When booking I was assured…read morethe total for all necessary parts and fluids would be included in that price. I also had a coupon from the Smart shopper for $40 off. When I went to pick up the vehicle I was OVERCHARGED! My bill came to $310 when it should have been $264. I called to complain and they explained that they have been operating this way for years. They refused to honor their quote but said they would refund $5. What a joke. I told them to keep the $5. Extremely bad customer service and even worse sense of honor and fairness. DO NOT USE THIS COMPANY. You have been warned.

Scott's is the very best. They do excellent work, and are honest and fair…read more They are the experts at performance work. Scott's changed the differential gears on my Ford F-150 and "chipped" the engine for more horse power. The mechanical work was first rate, but the chip they installed did not contain the current data for my relatively new 2017, 5.0 engine. Even though the chip unit was installed, they took the responsibility and cost, and refunded the money for the chip in full. Anyone can make a mistake, but it takes good people to own up to it. These folks will treat you right.

Jack is that old school mechanic everybody wishes they had. I've gone to him thinking it would…read more$1,000+ fix to have him say that all I have to pay is 100 bucks for the labor and not pay for the part. Truly the best mechanic in Bend hands down. Also an incredibly knowledgeable car guy who will talk about everything from old 70s model Porsches to how to keep newer model land rovers running efficiently. Hats off to you Jack, truly one of a kind.

Beware!! Jack did a tuneup on our mint condition Astro van…read more Charged us $700, overpriced, but we paid and thanked him. A few days later we started the van and it had zero oil pressure. We immediately shut it off and saw a huge puddle of oil under the van. He had left the old oil filter gasket under the new one, which resulted in an oil blow out. Jack came to us and replaced the filter and oil which we graciously thanked him for. Since then our engine has had a horrible knocking noise which was determined to be rod knock by another mechanic. We discovered Jack had also overfilled our oil this time by 2 quarts. We towed it in to Jacks only for him to attempt to say it's fine, just leave. We refused, and he finally agreed to look it over. A day later he said he could fix it by "thickening the oil" (that just hides the noise) I told him it needs an honest repair, not a bandaid. He refused, so we're towing the van out and initiating a lawsuit. Jack can talk a nice talk, but when push comes to shove, he will stab you in the back. Watch out for this shop

Brian (owner and main mechanic) is very knowledgeable in repairs many brands of cars. He replaced a…read morestrut on my 2002 Lexus for about 1/2 the labor that the Toyota dealer quoted me. Brian is on the board of local mechanics school in Bend and was recommended to me by the a friend, Ken Mayes, who teaches auto mechanic classes at COCC. Students in the auto mechanic school spend time being mentored by Brian. https://www.cocc.edu/directory/departments/auto.aspx

I performed a spark plug change on our 2004 Toyota Sienna minivan. With a transverse mounted…read moreengine, Toyota quotes 6-8 hours of labor for this spark plug change. I performed it myself, but then noticed that the engine ran rough. I am new to town and didn't know who to go to. I called another shop and they couldn't get me in for over a week. I asked that shop for a recommendation and they gave me Brian's number. He got me in within HOURS. He saw right away that I had some mechanical knowledge. He worked alongside me to find a misfire, identify the cylinder, and then told me how I could fix it myself. Absolutely reasonable and honest. I will be a customer for life!

The price of a 30,000 mile inspection was shocking to me at $785. At first I thought that it was…read moreway too high and then someone told me it was normal. I looked on line after paying the bill & these things seem to be quite pricey. In the past they did a different job and the cost was high as well but I think they are talented as they figured out what the problem was and they did a great job so I'm pleased. The problem they discovered was some weird thing the orevious owner had tried to do.

Good people, fair and direct, truly want to help you with info and best suggestions. I would use…read morethem again and recommend. Thanks Mike & Co!

Extremely helpful and friendly, stopped in for some help with a mechanical issue and they had me on…read moremy way extremely quickly and were friendly throughout the process

Had Robirts Auto repair replace the brake light switch in my 1995 Chevy Silverado today. They were…read morehighly professional, efficient and charged a reasonable price for the switch replacement. Customer service was excellent, owner and staff professional and my truck was back on the road in a few hours. I highly recommend this family owned, customer oriented business.